Everything...gorgeous facility, interesting decorations, lovely staff, fabulous location...just shy of perfection!Q Rooms are not huge, but still loved loved loved the hotel
I like location and the interior design very much. And the staff is great. Bit limited on spaces (room and public place)
The location is perfect being steps from the South Kensington tube station and close to museums, shops, food, etc but not right next to the major tourist stops so you don't feel you are surrounded only by tourists. Plus, free drinks in the mini fridge The rooms were on the small side but what would be expected in London.
Everything was state of the art. Staff were very helpful. Location is great with the underground close by and a bus stop out front. Prime location in an outstanding area of London
Location and layout. Hotel is located right beside tube station and within a lot of great amenities and attractions.
I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room. The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
the comfort, service and the little gadgets that felt like your in your own house. Too many furniture in the bedroom that made the room small
Excellent personal service, great food - quite simply a great hotel. You would be very hard pushed to find anything even slightly wrong with this hotel !
Egerton House is the best hotel I have stayed in over a 25 year period of visiting London. The staf couldn't have been more pleasant and helpful and my room (a standard double, I believe) was lovely and comfortable.
I liked the decor and the products in the room and how clean and nicely refurbished the hotel is. I thought the rooms are a bit small for the price
Great location -a short walk to Harrods,V&A, and super little patisseries, restaurants and shops. Room had spacious bathroom with the lovely Penhaligon products.
The hotel is very confortable, the staff is friendly; the breakfast is exellent; the rooms are beautiful no
I liked the small size (no convention) and the personal attention. The rooms are really small although I recognize that this comment could be made about many London hotels.
well I loved the place and the staff specially, they even went with me to show the room and they kept asking of I need anything to insure my comfort. it was great! the rooms are a bit small, and i see it a bit expensive but this is London after all.
Gostei do tamanho do quarto, do café da manhã e das facilidades oferecidas como: ferro elétrico , jarra de café e itens do banheiro.
Localização e o conforto do quarto.
Localização e pequeno almoço quartos demasiado pequenos
Localização Serviço de pequenos almoços fraco, muito fraco
Fui muito bem atendido por todos os funcionários do hotel; As acomodações são boas, tudo funiona, mas podiam ser mais modernas. A localização é perfeita.Recomendo para todos. Não tem Wi Fi no quarto.
Café da manhã Falta de acessibilidade para pessoas com deficiência fisica na piscina
Pequeno-almoço e localização Quartos da frente barulhentos. O acesso à net não é gratuíto, excepto se se trouxer o próprio laptop. Não há wireless nos quartos. Certa frieza do pessoal.
A gentileza dos funcionários, a proximidade do metro, o espaço do quarto e o café da manhã muito bem servido. Nada. O único inconveniente foi termos que descer para a rua de madrugada por um alarme de incêndio. Não houve incêndio de verdade, apenas um hóspede que fumou dentro de um quarto.
O quarto era muito bom, com uma boa dimensão. A localização é excelente, muito perto de South Kensington, Hyde Park e a zona de museus e de compras. Alguns pormenores limpeza do quarto (pó)
Location and price. It was spare but who goes to London to stay on their room. Waiting to check right at 2 pm and not a moment before.
Price, location, new, modern, full breakfast, gym and pool access, college campus environment
great value for downtown London. Clean, safe, easily accessible. Staff was very helpful and accomodating. Room was small. Wi-fi expensive.