Hilton on level one. NOT Hilton quality in the room.
The lobby, check in, restaurants, and sitting areas are generous and pleasant. I chose this hotel for its convenience to the Heathrow Express train and local underground lines, and it did nit disappoint. There is also a lovely canal nearby with restaurants for breakfast, lunch, dinner, or a beer. In the lobby, the customer service was world class.
Our room was in the Tower, an older part of the hotel. I specifically booked Hilton because I wanted excellent quality beds and a room comfortable for my elderly mother. The room was tiny, with a dangerously high step into and out of the combination bath/shower. The beds were of poor quality with creaky springs. The mini fridge did not work. This is acceptable for a budget tourist hotel, but this room severely degrades the Hilton Brand. It should not be sold under the Hilton flag. My mother and I independently compared the room to a Motel 6. If you stay here, request a room in the newer portion of the hotel. Hopefully it's better.
Bom café da manhã
Quartos muito caro para a qualidade. Os quartos antigos, ar-condicionado quebrado e fedido
Localização central, quarto limpo
Rooms could be better
Location, nice reception
Rooms could do with a revamp, breakfast buffet was very busy with things running out and people being messy
After doing online check in with room numbers allotted to me, my one of the room was allotted to someone else. This is ethically wrong. I had booked the hotel with extended stay but checked out the next day.
Camas muito confortáveis, a localização ficava um pouco longe do centro da cidade
Our stay at HILTON Metropole
The Hotel is well located, close to the underground (important in London), the staff is wellcoming and friendly.Rooms are ok, nothing fancy but clean and comfortable.
Breakfast is poor, and cheap... needs to be improved..
O chuveiro estava quebrado quando chegamos no quarto, mas eles enviaram alguém rapidamente para consertar. O bar tinha poucos funcionários e longa espera.
Muito perto de 3 estações de metrô.
Uma estadia Hilton London Metropole coloca-o no coração de Londres, a 15 minutos a pé de Marble Arch e de Museu de Cera Madame Tussaud's. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. Planeia um evento em Londres? Este hotel dispõe de um centro de conferências e de salas de reuniões, com uma área total de 4098 metros quadrados. Há estacionamento (pago) no local.
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Café da manhã
As condições variam de acordo com o tipo de quarto e o fornecedor.
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