Hotéis em Londres perto de Royal National Theatre

Prós: The Executive Suite was comfortable and beautiful decor. We stayed here for 2 nights with late checkout. Lounge access was nice, lots of choice (food/drink) Staff were friendly and helpful

Contras: .

Prós: The location was the best part of this hotel. It was close enough to all attractions.

Prós: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Contras: Everything was perfect

Prós: Atendimento na recepção excelente. Ar Condicionado funcionado perfeitamente e com o ar de excelente qualidade.

Contras: Banheiro sem proteção para o banho (Box), ou seja, molhando todo o banheiro pelo banho tomado.

Prós: Instalações excelentes, restaurante excepcional, especialmente o café da manhã.

Contras: Poucos funcionários são realmente gentis. Senti pouca empatia especialmente quanto às dificuldades relacionadas à língua. Diferente de outras estadias em hotéis da rede Hilton, onde a personalização é marcante.

Prós: The design/space/bathroom/colour scheme was all superb

Contras: My partner said she needed better lighting and mirror on the table to do her makeup

Prós: Bed was really comfortable and hotel was maintained to a good standard.

Contras: Firstly, we called the hotel before booking to ask if pool, sauna and steam room were available for paying guests. After first being unsure they confirmed uncertainly that this was the case. We booked and then found out there was no sauna or steam room (the whole reason for our stay). At reception upon arriving, Ana was again uncertain about different aspects of the stay. She also entered my card and inputted an extra £50 without having the courtesy to explain that this was for a deposit (have no problem paying a deposit but it’s good service to be explained why before taking the money). For breakfast in the morning we were shown the table without being told to follow. The breakfast we were sat and then realised to have food from the restaurant itself it was all extras. Upon leaving the restaurant we said bye and thanks and the front of house completely blanked us. We got back to the room and called about a late checkout (1pm complimentary and 2pm if the hotel was quiet). The concierge staff had already confirmed it was quiet so 2pm was likely. On the phone this was another opportunity to try and get add ons - it was only after some debate that we got 2pm for free (we were pushed and pushed for £20 even though the hotel was ‘quiet’). Upon checking out, after already been charged £219 for the room and £50 deposit (went straight out of my account on monzo) we had another member of staff at reception attempt to take £219 again. I am certain that getting the £50 deposit back will also be hassle. All in all, it felt like all staff were untrained and unsure and the vibe of the hotel was to try and get as much money from add ons as possible.

Prós: Quarto e café da manhã

Contras: Custo

Prós: Chic hotel. Sparkling wine upon arrival. Very comfortable beds. Nice bar. Mostly friendly staff. Nice toiletries supplied as well as daily water bottles.

Contras: Check-in and check-out took way too long. Upon check-in they wanted to charge us way too much and it took quite a while to sort things out. When we went to our rooms we were assured the issue was solved. However, upon check-out, they wanted again to charge us (there were 3 rooms in our booking) the wrong amount and it took over 1/2 an hour to resolve the issue. One of the counter staff repeatedly coughed without any attempt at covering her mouth which caused us some distress considering the covid 19 status. Missed an in the room tea and coffee making facilities and a ice machine in the hallways. Complicated wi fi system, only worked for one of the three days we stayed. Seemed they were trying to charge for wi fi which is in 2020 assumed a standard in a 5 star hotel.

Prós: Hotel bem localizado, perto de metro. Ótimo café da manha. Quarto grande.

Prós: Everything was great. This will be our hotel for future London stays. Excellent staff.

Prós: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Contras: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Prós: Passamos 6 noites no Mondrian com a nossa crianças mais velhas. O hotel tem uma excelente localização perto das melhores atrações. Excelente vista para o mar. Tivemos drinques no bar que têm excelentes cocktails e vistas. Os quartos muito modernos com lençóis de boa qualidade. Meus filhos adora que havia um cinema no hotel. Recomendo!

Prós: Eu amei o layout do hotel, as comodidades são excelentes. Um lindo hotel na minha área favorita em Londres.

Prós: Muito moderno, ótima localização e funcionários simpáticos. Tamanho do quarto era muito bom também.

Prós: Excelente localização. A equipe foi extremamente atenciosa. Tivemos um tempo maravilhoso.

Prós: Excelente localização, belo hotel com uma equipe simpática

Prós: Para além da simpatia de todos os funcionários que se mostraram motivados e contentes por trabalharem neste hotel maravilhoso, um agradecimento especial ao Gregório da recepção e outro à Alba do bar 12th Knot. Adorámos. Obrigado

Prós: O hotel é muito bem localizado, com 3 estações de metro próximas, o que facilita bastante a vida. O quarto é muito confortável, com roupa de cama e banho excelentes. Os bares são muito animados. O staff é bastante atencioso.

Prós: Localização muito boa, às margens do Tâmisa ! Hotel moderno, quarto muito confortável !

Prós: Tudo Quartos bom tamanho,sala de banho maravilhosa,chuveiro perfeito,pessoal da recepção preparados,educados,muito gentil ,tentando sempre ajudar e ainda fala português

Prós: Probably the best value for money hotel in all of London! Decor is fantastic and very modern. Staff are also amazing.

Contras: Check in times are weird but I think that applies to most hotels.

Prós: Friendly Staff, clean and comfortable room. Excellent location, even if not close to a tube station.

Contras: Nothing, it was all good. However, the Coronavirus did prevent a few of our planned activities, such as an evening at the Theatre.

Prós: Good attitude from the staff at the reception

Contras: Noise during the night on the hall, where drunk guests from other rooms were too noisy and making a mess (eg left garbage and McDonalds leftovers on the floor).

Prós: Excelente localização, frente ao rio e a dois passos de várias estações de metro e comboio. A decoração do hotel é muito elegante. O quarto, de tamanho razoável, oferecia todas as comodidades. A vista do quarto sobre a city renovada e o rio Tamisa, apesar de um pouco limitada por um arranha céus construído ao lado, era muito agradável. Não posso deixar de referir o amável e competente atendimento dos funcionários concierge.

Contras: A funcionária do check in, apesar de alguma simpatia, poderia ter sido mais acolhedora. Deixo a sugestão de infusões no quarto para além do chá preto e verde.

Prós: Beautifully decorated and could not have been cleaner. The bed was very comfortable and they had thought of the extra comforts that make a hotel stay pleasant. The view was fantastic!

Contras: It is a lot of money and the breakfast was just ok. The bar and the restaurant are expensive for what they are. I’d recommend eating out of the hotel. There are loads of great places in the area.

Prós: The view was amazing.

Contras: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Prós: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Contras: I suppose its not completely central but only a 10 minute walk to the closest station

Prós: Location, ambience, all food places within hotel excellent

Contras: No loved it all

Prós: Tudo ótimo

Prós: Clean and comfortable bed. Friendly staff. Helpful when our air conditioning broke. They gave us a different room.

Contras: The bed is against the wall which is difficult if there are two of you -- you have to crawl over your partner to get out. Also, there is no privacy the way the bathroom is set up. It is a pod with the toilet in the middle of the room and the sink in the main room. This room would work for one person, but it is a bit tight and personal for two.

Prós: The hotel staff were exceptional on every level, they couldn’t do enough to make my stay more pleasurable in the current climate. the breakfast bags were a brilliant idea as was the food.

Contras: Nothing, the hotel is great

Prós: Atmosphere and interiors, smart technology and simplicity of rooms. Staff are all very helpful and attentive. Location excellent for Tate Modern and City generally.

Prós: Recepção e funcionários

Contras: Não haver janela, só vidro

Prós: It is close to the main city spots and it's easy to reach anything by tube.

Contras: Rooms are very small though and the alarm clock never snoozes !

Prós: Check-in was easy although a little unusual as I have not experienced a completely electronic check-in process before. However, there was a member of staff on hand to assist. The rooms were a bit "pod-like" but actually really well set up and with good facilities (once you got used to the iPad control of everything).

Contras: The limited number of staff may have meant it was difficult to get assistance if required. Fortunately, I had no reason to call on this.

Prós: It exceeded expectations. The decor and layout was very modern and contemporary we loved it. The staff in reception were super friendly every time we left and entered the hotel.

Prós: The location was great, not near the subway but not too far. The room is small but I can live with it. 2min walk to the Tate museum, 10 to the Shard. The bar was excellent when you feel hungry in the middle of the night.

Contras: Nothing

Prós: Hotel Design e a simpatia e disponibilidade dos funcionários.

Contras: Pequeno almoço com poucas opções... pouca variedade de fruta.

Contras: Quarto pequeno apertado

Prós: Excelente! Desejo que eu poderia ficar com mais frequência

Prós: Funcionários simpáticos, quarto moderno, boa localização

Contras: Recepção tentou nos vende um quarto mais caro por uma vista melhor! O café da manhã era £ 20 por pessoa! Muito mais fácil ir comer por muito menos na cidade. O quarto estava quente, não tinha uma opção decente para controlar a temperatura. Vou ficar em outro lugar na próxima vez.

Prós: A equipe foi great. Os quartos foram espaçosos. De luxo. Localização foi incrível.

Contras: Eu adorei.

Prós: Hotel beautiful staff fantastic restaraunt fantastic.

Contras: Very disappointed couldn't use pool as this was one of the reasons I picked this hotel and no compensation was offered used the sauna which was great.

Prós: The best hotel in london

Contras: Excellent Hotel

Prós: Iconic location, well appointed, staff just fantastic.

Contras: The breakfast was quite ordinary and thus overpriced.

Prós: Location excellent, staff super, food excellent,breakfast was super

Contras: Swimming pool was closed

Prós: The location

Contras: House keeping department did not provide shampoos and body soaps on daily basis . They did not keep tissues in room . They did not keep umbrella in the room.

Prós: The historic building, its location and views, and high quality furnishings and amenities throughout

Prós: O atendimento foi excelente, eles se preocupam com a experiência do cliente

Prós: Clean, modern well kept good location good views

Prós: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.

Contras: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.

Prós: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.

Prós: Hotel maravilhoso. ótimo café da manha, tudo muito saboroso, destaque especial para o omelete, simplesmente delicioso. O atendimento da equipe foi acima da média. Todos muito educados, atenciosos e simpáticos. O hotel é muito confortável, muito limpo e com uma vista incrível para a London Eye e o Rio Thames . Achamos uma delicadeza eles fornecerem uma caixa de papel e um copo descartável no café da manha para levarmos um lanche para o quarto. Muitos passeios turísticos podem ser feitos a pé.( Big Ben, Abadia de Westminster e outros) Metro e comércio para pequenos lanches bem perto. Encontramos 2 super simpáticos funcionários brasileiros: Yoshi e Andre. Para nós, um dos melhores hoteis e com melhores serviços que conhecemos. Parabéns para toda a equipe.

Prós: Great location, friendly helpful staff, bar was very nice, breakfast was very good

Contras: Bit like being in a maze to find room, long walk, next time will ask for a room nearer the lift.