Hotéis em Londres perto de Kensington Gardens

Prós: Estar bem acima de uma paragem de metro e a uma curta caminhada do Hyde Park, lojas; a equipe incrivelmente útil; quarto muito limpo, grande, confortável

Prós: Bed is very comfy, location good and staff very helpful and friendly

Contras: Room was a little small

Prós: Great hotel - good restaurant and very friendly and helpful staff.

Contras: We were only there for a function and one night so didn't get to appreciate the surrounding area.

Prós: Lovely location and the staff were polite and attentive

Contras: The cooked breakfast was quite poor. The rest of the breakfast available was very nice, but the bacon was hard, and the scrambled eggs just too sloppy!

Prós: Alojamento e simpatia dos funcionários

Contras: Nada.

Prós: Acomodações de excelente qualidade. Conforto e limpeza inquestionáveis.

Contras: As informações prestadas na reserva inicial, se posteriormente alteradas durante a estadia, não são devidamente processadas pela equipa responsável. A política de pagamento foi alterada, apenas com cartão de crédito foi uma péssima decisão. Não permitem pagamento das reservas por transferência bancária, ora se tivermos uma equipa de trabalho mais alargada, torna-se difícil gerir tais custas. Em termos de emissão de fatura no final da estadia, nunca cumpre com os requisitos, nunca é entregue conforme pedido prévio. Temos de fazer pedido adicional para envio do documento.

Prós: P A

Contras: Mal insonorizado

Prós: Verdadeiramente de tudo. A vista do quarto é incrível, o quarto bastante amplo e com uma cama extremamente confortável. O ataca é muito prestável e simpático. Recomendo vivamente.

Contras: Não existiu nada de que não tivesse gostado

Prós: Hotel revitalizado, confortável, com atendimento incrível, quarto impecável, chuveiro excelente e restaurantes deliciosos. A localização é perfeita.

Prós: Staff very friendly

Contras: Staff at reception extremely slow with check in. Breakfast took 20 mins to arrive after ordering

Prós: The room was really good and was always cleaned with everything used constantly replaced. The restaurant in the hotel was great with lots of options to choose from. The staff were outstanding especially the concierge as they all went out of their way to help out in any way they can. The location is perfect as it's only a minute's walk from Lancaster station

Contras: The room rate did not include breakfast which is something that I feel was unfair but can't complain to be honest

Prós: I like the hotel it is clean and luxury and great location

Prós: Instalações e localização. Simpatia dos funcionários.

Prós: Os funcionários foram extra simpáticos e prestativos. Respondeu a todas as perguntas e ajudou com cada inquérito.

Prós: Good location.

Contras: When booking, the booking.com site states that the hotel has an airport shuttle to the hotel. When contacting the hotel we were quoted £90 ($180) for a taxi. We paid for a Superior room, and were told on checkout that we were given a standard room, no refund. When we checked in the the front of staff mentioned that we had booked a superior room but proceeded to allocate us a standard room. The room was tiny with no fridge. The hotel is definitely not 4 star, 3 star at best.

Prós: Staff was friendly, restaurant was okay, but location is the prime positive factor here.

Contras: Bed had someone else’s hair in it, sink had ants, room was in a weird location. Cleanliness left me feeling not relaxed or comfortable.

Prós: Great hotel by price/quality rate! The breakfast could be better and various but all another was perfect for this price! Next time I will stay here again))

Prós: Very friendly staff good facilities and in a nice location with 2 tube stations just a 10 minute walk away from the hotel one central line and one district and circle line

Contras: Booked a standard room was a bit on the little side but it did the job what I needed it for.

Prós: Good location, 9 min walk to Paddington, Queensway and Bayswater. Nice and friendly staff.

Contras: Rooms quite small and not enough space for our baggage, but for what I paid is very ok considering prices of other places near by.

Prós: Great staff Excellent location to bayswater stn. Beautiful modern hotel with ancient artifacts adorning the walls. Great breakfast Rooms comfortable and well appointed. Bathrooms modern, a bit small. Really like the hotel.

Contras: Bathroom tight, tiny sink. Room Woodwork a bit scuffed up, could use a bit of touch up Great for a short stay.

Prós: Café da manhã, localizaçao, conforto das camas (lençóis brancos de algodão e 2 travesseiros de qualidade), aquecedor e ar condicionado

Contras: A TV poderia ter pelo menos 1 canal do Brasil (pois gosto de dormir ouvindo TV), o secador de cabelo era bem fraco (as mulheres gostam de secador de cabelos beeeem potentes para secar o cabelo rapidinho), o banheiro (como usualmente os hotéis apresentam sem janela) tinha um odor de esgoto vindo do vaso sanitário, não tinha tomada ao lado da cama (nas cabeceiras): como carregar celular e ficar conectado à noite?

Prós: O pequeno almoço era muito bom, Os funcionários uma simpatia expecialmente a Paola da sala do pequeno almoço e o Jan da recepção

Contras: Iamos sendo vitimas de um golpe nos arredores do Hotel. Claro que isso não é culpa do hotel mas manchou um pouco a nossa estada. Ainda por cima logo na chegada

Prós: A localização é perfeita (4 estações de metrô próximas) e a equipe é sensacional. Café da manhã e jantar são maravilhosos também.

Prós: Do conforto do hotel e do quarto. Aquecimento ótimo. Banho excelente. Roupa de cama ótima. Localização muito boa. Próximo a metrô e ônibus.

Contras: Não ter frigobar.

Prós: Friendly staff that went above and beyond despite the current situation. Great Location Clean and Tidy rooms Fantastic service

Prós: Quarto grande e confortável, com boas condições de higiene. Próximo do metro e do Hyde Park. Pequeno almoço bom. Funcionários atenciosos.

Prós: Óptima localização e serviço de limpeza bom.

Prós: Location is great. Hotel is clean and reception staff is great.

Contras: Bad WiFi Room Keys stopped working a few times Room service staff could be more flexible (we told them to come back in an hour, they simply skipped our room that day). Elevator is funky. While going down it won't stop at ground floor.

Contras: There was a odor coming from the shower drain. It was too warm in the room and we could not cool it off without opening windows

Contras: It was very noisy for most of my 5 day stay as they had repairs and redecorations.

Prós: Localização e acomodação

Prós: A higiene

Contras: Quartos muito pequenos, pequeno-almoço muito básico

Prós: Super acolhedor, os rececionistas foram muito simpáticos, lobby incrível e bar ótimo , as zonas comuns do hotel são muito boas. O quarto é acolhedor mas um pouco pequeno, a casa de banho é ótima.

Prós: A decoração era fabulosa e o espaços estavam sempre limpos.

Contras: O pequeno-almoço era muito muito fraco.

Prós: I was only here for one night as I tried to get back to the US, "pandemic" just having been declared! Because I was there so short a time I can't address a lot of things, but the room was VERY comfortable and up-to-date, the staff was incredibly helpful (especially at a stressful time), and the location is very good. It is half only about a block from 2 tube stations, a 10-minute walk to Paddington Station, a block from Hyde Park, and very near lots of restaurants and small markets. The room was clean, which meant more than ever to me given what was going on in the world at this time!

Contras: Unsafe place my luggages have been stolen and hotel mgmt refuses to view CCTV and send it to the police. I believe they try to conceal the identity of the thief as he/she is one of the staff. This is the only reason for their procrastination given that their employees claimed that they don't have CCTV in the begining of my discussion. Staff are very rude, unfriendly and incompetent.

Prós: Spacious rooms by London standards. Good location and helpful staff.

Contras: O quarto era muito pequeno o interior do hotel parece um pouco cansado.

Prós: Excelente localização.

Contras: Camas mais macias

Contras: O café da manhã foi abaixo minhas expectativas

Prós: Tivemos problemas menores com a televisão e o telefone, mas eles foram corrigidos rapidamente. O café da manhã foi ótimo. Todos os funcionários era muito bons. Com certeza ficaria lá novamente.

Contras: Nada

Prós: Funcionários simpáticos, quarto limpo e arrumado

Contras: Estacionamento caro, espera de mais de 3 horas para fazer o check-in - cheguei 12 h

Prós: Localização perto do tubo. Café-da-manhã para baixo do bloco no Muffin Man.

Contras: Quarto quase o suficiente para caminhar ao redor da cama de casal.

Contras: Rude staff, room wasn’t as advertised

Prós: Conforto, localização, café da amanhã e staff ótimos!

Prós: Ótimo café da manhã e menu do jantar, principalmente as sobremesas

Contras: Aspirações (limpeza) do tapete do quarto

Prós: Spa was nice as was breakfast

Contras: No complimentary water

Prós: location and breakfast was good.

Contras: the room number 4094 was exceptionally small, the bathroom was so tiny to move about. The bed was very small and hard and pillows not great. There was no where to put any toiletaries in the bathroom, with a silly sliding mirrored door. We couldn't see the tv very well without laying at a weird angle because of the size of the room. It was very disappointing, we didnt expect the room to be of that size. It was more like a hub size room. All other aspects of hotel were good expect the room.

Prós: Absolutely ideal for our visit to the Royal Albert Hall and very clean and comfortable accommodation.

Contras: Nothing wrong with the staff or accommodation.

Prós: The best thing about this hotel is the location to most things in the center of London. There are many restaurants and stores in the area also. The tube stop is down the street.

Contras: We stayed for 5 nights. We left a note after the first night asking for a couple of maintenance related things (light in bathroom was out and tub and sink was slighlt clogged). We also requested some wash cloths. Good for 3 days, not for 2.

Prós: good clean rooms, excellent vibrabrant locations with lots of options for eating out and hyde park literally next door. staff were also very friendly and helpful.

Contras: That I had to pay 5 GBP per peron to use the pool (considering that its usual included in the upfront fee) and on top of that the steam room was not working and you had to pay extra for bath robes. Also the food was pricey.

Prós: Would have rated this property much higher had I not been overcharged as most of the staff were lovely, the rooms are decently sized and the location is excellent.

Contras: I pre-paid in full on booking.com. I informed the receptionist of this at check in. She insisted that she still needed to charge my card as the payment was only a “pre-authorization” plus she needed to charge a £50 fee for “incidentals”. I gave it to her and paid room rate + the £50. Upon entering my room I checked my bank account and realized that I had actually been charged twice. Once to booking.com, 131.09 Euro and once to Holiday Inn Kensington, 186.61 Euro. I went back to reception to query this and spoke to another woman who rudely asked “why did you not show my colleague this?” When I showed her the confirmation stating I paid from booking.com. That is NOT my job. I told her colleague that I had paid and she insisted I pay again anyway. This woman then made a call and informed me she’d told the bank to “release the payment for booking.com” so I won’t be charged it. She was not apologetic for her colleagues mistake at all and I left feeling like the staff were implying it was my fault, which is an unacceptable way to treat a guest. Not only that, but I’ve checked my bank account today only to discover the 131.09 Euro to booking.com has moved from a “pending” transaction to a completed transaction meaning your staff have lied to me as the money is gone, meaning your hotel has received it. The other charge of 186.61 euro is still there also. I expect a member of management to contact me regarding this immediately. I was clearly lied to by your reception staff since they specifically said that the booking.com payment would be released which it was NOT. Absolutely ridiculous having to go through all this hassle for what should have been a simple one night stay.

Prós: Breakfast

Contras: Acessibilidade com degraus