hotéis em Singapura

Prós: Localização, pequeno almoço.

Contras: Depois de pagar o quarto para 2 adultos e uma criança com pequeno almoço incluído, tive de pagar novamente o pequeno-almoço da criança no alojamento. Recepcionista muito antipática, mesmo depois de lhe mostrar que o pequeno almoço estava pago, disse-me se a criança queria comer tinha de pagar novamente. O pior atendimento que já tive, mesmo comparado com hotéis de categoria inferior.

Prós: Localização Staff

Prós: Great location in walking distance to Orchard Road and ION Orchard. Well maintained, clean hotel. We had a specious room (Executive Suite), with a bedroom and separate living room. Suite overall was good and came with complimentary minibar. Staff typical Singapore, kind and supportive.

Contras: Room rate came with breakfast but this was neither 5-star nor Singapore like. Variety of food was given but it all looked like counted (only small baskets or plates, often empty).

Prós: Good location Clean room

Prós: close proximity to orchard stores, access to lots of varieties of food and shopping needs

Contras: - didnt get the birthday cake which we requested before our stay for our son’s birthday, we understand that its last min requests for the balloons deco which we did on our own. in the end, we got a complimentary cake when we dines in for the dinner buffet in Carousel - requested for additional 2pillows because I need support while sleeping due to my pregnancy, only got 1 pillow sent - pool was closed on Mon but we were not notified, in the end our boy was disappointed before we head home

Prós: Conforto do quarto. Cama extra grande super confortável ! Garrafas de agua gratuitas diariamente. Pequeno-almoço bastante variado ! Staff muito simpatico e prestavel.

Contras: Nada a comentar.

Prós: Localização excelente, café da manhã com muita variedade e comodidades excelentes!

Contras: Tudo esteve a contento, nada havendo a reclamar.

Prós: NIce hotel. friendly helpfull staff.

Contras: Nice hotel, a bit expensive

Prós: Excellent location.Very courteous and helpful staff.

Prós: Chuveiro, cama e existência da chaleira para cafés e chás no quarto. Adorei encontrar banca e ferro de passar roupa, e achei muito apropriado ter um pequeno closet em lugar de armário no quarto.

Contras: Que o lounge não possa ser de acesso de todos os hóspedes.

Prós: Cama e chuveiro

Prós: Localização

Contras: Carpet no quarto

Prós: Café da manhã incrível.

Contras: O trabalho de manutenção deve ocorrer em horas ímpares

Contras: Espaço maior do quarto

Prós: A vista

Contras: Nada

Prós: Excelente localização. Cama confortável. robôs legais que entregavam água e toalhas no quarto.

Contras: Quartos pequenos. Piscina fria e com vento.

Contras: Reservei um quarto superior e me foi designado um muito pequeno! Não havia espaço para abrir as malas! Conhecidos que ficaram em outro quarto ficaram com acomodações maiores. O hotel é excelente, mas fiquei contrariada por não ter recebido o quarto maior, como havia contratado e pago antecipadamente.

Prós: Really enjoyed the stay, Aaron at the front desk was Super helpful! He just made the stay better. Great service from him! Valuable staff!

Prós: Hotel conceito moderno tudo pratico, limpo, excelente localização , apenas achei a cama um pouco pequena. Mas custo benefício excelente

Contras: Quartos minúsculo , cama estreita , banheiro na varanda , pia dentro do quarto . Tudo péssimo

Prós: Localização, limpeza.

Contras: quarto muito pequeno, sem espaço para abrir as malas.

Prós: The room is really comfortable and clean. I love their body wash shampoo & body lotion! Really good quality. Yolanda is really cute too! Their teriyaki chicken, pumpkin & mushrooms soup is really nice. Their staff is really friendly and provide good service.

Contras: They didn't have complimentary carpark. One night carpark is $32. Is kind expensive, even though they sell the carpark coupon, but is at $21, which is still quite expensive. Additional cost to the hotel expenses. And I am unsure why is there vacuum sound in the late afternoon. It didn't have a table for us to eat in our hotel room ):

Prós: Everything is simply splendid,decor,cleanliness, staff, service and facilities is beyond my expectations. Kudos to Yotel for making my stay a memorable, I strongly recommend this hotel to travelers and also locals for a superb staycation getaway.....

Contras: Nothing of I can think about

Prós: Comfortable rooms, excellent shower, great bar.

Prós: A localização e boa. Perto de grandes lojas. Restaurantes e shoppings. Limpeza boa tb. E um Hotel tecnológico. Quarto pequeno mas tem tudo que precisa.

Contras: A cama e retrátil, com isso o colchão e mto mole. Qdo deita, a cama faz um buraco. Acordei com mta dor no corpo.

Prós: Affordable staycation ever!

Prós: Tudo

Contras: O cheiro no corredor

Contras: Quase 1 hora para fazer o check-in e sem desculpas. A porta do banheiro acidentalmente trancada e levou 40 minutos para enviar alguém. Também quando fomos para o café da manhã, meu parceiro foi dito sem chinelos permitidos. Como um membro da platina vitalícia de Starwood eu sugeriria que a gerência necessita uma revisão completa do pessoal e aprender a cortesia comum. Tudo em tudo, eu nunca gostaria de referir ninguém a este ou qualquer propriedade mandarim.

Prós: Localização

Contras: Todo o resto. Muito caro pelo que é. Quartos pareciam velhos. Ao meu ver, no máximo 3 estrelas.

Prós: + Check in service staff were awesome, saw a new employee being orientated, great to know the group is holding on to and training new people amid this whole covid situation + Room was huge, probably around 30ish square meters + Super big king sized bed + His & Hers sinks, toilet is really spacy too. Shower fits one nicely, would have been great if it would fit 2 comfortably. hehe.

Contras: - Check in is a pain without a credit card. I used a debit card to make the booking so it was really troublesome when it came to the whole deposit thing. Nothing much aside from this. My fault for not bringing one. - Maybe it was me but i could not for the life of me figure out the combination of light switches.

Prós: Localização óptima. Pequeno almoço muito bom e uma vista soberba sobre a cidade

Prós: Covid 19 and hotel have lower the price which is good pricing for Local Staycation for their normal rate . It will be better if price can be lower for longer stay and with breakfast . it will benefit the customer and hotel in the Covid 19 condition .

Contras: in general everything is fine , except the lobby on 5th Floor so if you need carpark coupon you have to go 5th floor and then take another lift to carpark lift .

Prós: Limpeza e localização

Prós: location and friendly staff

Contras: dual queen size beds would be ideal.

Prós: The ambience of the hotel,the availability of facilities around the mall.The service of the staffs.

Contras: Nil.

Prós: Localização, atendimento

Prós: Location, very comfortable bed

Prós: Booked a club room and everything was bad except the location is at orchard

Contras: There are many things that went wrong with my $300 club room: 1. The club lounge was closed, I booked the room before they inform us that, but they didn't let us cancel the booking. 2. So they relocated club lounge to the hotel bar, which is very limited in terms of seat, and selection of food. The table to hold the food is only 1-1.5 meter at best. So for afternoon tea, they gave us 3 plates of food and that's all. I have never seen a afternoon tea like this, pan pacific afternoon tea is way way much more food to enjoy. I was so shock why they only offer food in a 1.5 meter table while there is another table displaying newspaper ?!? 3. Now comes the cocktail hour, with the expectation that the food will be limited, I was shocked again that there is no food at all. Only cheese!?? The 1.5 table was holding only a bucket of wine, then 2,3 types of cheese, no food, no canapes???? And while we are served in the hotel's bar and it's the "cocktail" hour, they don't have cocktail but only wine? 4. Ok my only last hope was the breakfast and guess what, they also want to surprise me by offering no buffet, but a limited choices of breakfast dishes we can order which include english breakfast items, nasi lemak, porridge, wanton, and bread. No other thing. Come on I know it's covid pandemic so they want to cut cost, but pan pacific even they dont have many customer, they still offer full range of breakfast as usual, no cutting 5. The way from elevator to swimming pool is not private, there are people queuing for Triple Three buffet looking at us while we wearing swimming suit, very bad design. 6. I called the room service and request for bottle of water I was about to request for bathrobe also, but after I mention bottle of water the service staff ended the call without asking me is there anything else I want. Basically this hotel club lounge is very bad and if you want to enjoy a relaxing staycation? Choose somewhere else!

Prós: Excellent service, well-mannered, well-presented, friendly to all the guests and always having a smile on their faces.

Contras: Miscommunication happened within the conceirge , i called in last night to check if the deposit can be retrieve back by another person as long as i show my receipt, so my cousin who checked in placed the deposit under his name and signature, he has to rush back to his company in the morning so i check out on his behalf. At the conceirge, i were told by the other staff that i need to be authorised by my cousin or he has to be the one to be taking it back. But overall im not angry, the lady at the conceirge displayed excellent service to me and has apolohised on behalf. But i do think that these type of miscommunication within the service team shouldn't happened as it will cause great inconvenient for the guests. I will patronised again in a month time, i do hope that it doesn't occur to me again.

Prós: $340 for 2 nights w free breakfast. It’s a superb deal. Comfy bed. Not crowded in hotel. Location in super good!

Contras: - Bath tub was not cleaned. There’s hair and dirt. - Could not sleep on first night due to constant noise from aircon every 30-60mins. They changed my room to level 36 for 2nd night

Prós: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Contras: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Prós: Excelente localização. Excelente café da manhã. Um hotel bem gerido.

Prós: Nice swimming pool.

Prós: The hotel is very nice, clean, staff very friendly and polite, large and nice rooms. The breakfast at the restaurant is very good. Thank you to the service team. I would like to suggest a little bit that the pool should have more white umbrellas to decorate and romantic. I was a little surprised that in Vietnam, all 4 - 5 star hotels have welcome drinking water upon check-in, and the reception area is always full of tables and chairs for guests, particularly Singapore I have In some hotels, there is no welcome drink even though I booked a high-class room and the reception area was very few seats, guests just stood in check in and then went to the room, perhaps culturally different from each other. reasonable? But I find the way hotels in Vietnam make it easier for them to feel good. Thank you

Prós: The location is very good.

Contras: Upon arrival at the hotel we were informed that the club lounge would only be open that first day. After that supposedly closed for renovation. Maybe just not enough club guests! The remaining 2 days, afternoon tea and evening cocktails were served in the bar. Quality and quantity of food dropped dramatically - not worth the money. In order to have hot water in the shower you first had to open the hot water taps in the bathtub and sink and let the water run for some time.

Prós: I arrived early and was given a early check in ! After 25 hrs in the air, that was greatly Appreciated Excellent, helpful staff !

Prós: All

Contras: Cheaper rates

Prós: Nice and new. Big pool. Good location

Contras: Twin beds were too small (not super single size). Tv volume was capped at max 25, could not hear properly at times. Hubby and child got bad rashes the next day. Dunno was it bed bugs or some dust allergy at the hotel

Prós: Super convenient to Orchard Road. Nice large pool area and seating area adjacent to the pool. No frills though. Just basic pool. Kind staff. After a complaint received an appropriate follow up.

Contras: Used soap and trash in my shower. Obviously this was left from the previous guest. Unfortunately, during my stay, the hotel was advertising how dedicated they were to cleanliness and sanitising all the rooms. Not sure if the used soap counts as being sanitary. The gym was also an issue with the base of the elliptical machines covered in hair. Pretty yucky. The General Manager was not in the hotel when I complained so spoke to the housekeeping manager who took my complaint very seriously and followed up with me later on.

Prós: Location

Contras: I booked a family room for 4 persons, the room we got was very small for 4 persons, I asked for a lager room which they offered for additional 200 $ per night but I wasn’t willing to pay.

Prós: Ótimas acomodações, limpeza, localização... Tudo realmente muito bom!

Prós: Da acomodação, a recepção dos funcionários. Tudo perfeito.

Contras: Um pouco longe das atrações. Os demais itens, perfeitos.

Prós: Excellent Hotel in very good location. Walk to shops, restaurants and bars. Very helpful, friendly staff. Club room facilities excellent. Food excellent. Will be back!

Prós: The location was great, with walking distance to Orchard Road. It was extremely easy to grab a taxi and Grab cars. There was also a very good coffee shop called Jewel right in the hotel’s adjacent mall.

Contras: The bathroom smelled bad, possibly due to the mold and the toilet bowl wasn’t scrubbed. this was the only major downer. Asked for housekeeping, but the smell still remained after they cleaned up.