Quer guardar como a sua moeda permanente, ou apenas nesta visita?
A vista era um assassino! Demasiado caro mas valeu a pena a estadia!
O serviço foi fantástico e a piscina de borda infinita é incrível. O hotel é muito limpo e existe muita coisa para fazer na Marina Bay.
A Vista a Cidade de Singapura pela cobertura do edificio. Nada a comentar
Muitas crianças na piscina.
piscina 2,5horas para check-in!!!
Sky park fantastico, hotel fantastico
The swimming pool of course is the highlight of this hotel although it wasn't that clean, there were even pieces of food floating... Easy check in and easy check out
Gostamos muito da localizacao da piscina e das excelentes vistas. Muito desorganizado o check in e nao tem servico ao nivel de um cinco estrelas.
Localização, quarto, pequeno-almoço
localização do hotel
O Ambiente muito agradável, pessoal muito simpático, excelente localização.
Simpatia Melhoramento e mais rapidez no Check in e check out
Conforto e localização. Há obras públicas na avenida em frente ao hotel, o que atrapalha um pouco o acesso e visibilidade. No momento, o shopping anexo ao hotel não está funcionando. Não há lojas no prédio. Isso não causa nenhum desconforto, dado o gande número de shoppings nas imediações.
Quarto espaçoso e agradável e Pequeno-Almoço requintado.
Impressiona a gentileza dos funcionarios, a localização e as facilidades do hotel como restaurantes, office center etc.
A simpatia dos funcionários, a qualidade dos serviços, a localização, a boa qualidade do hotel em termos gerais. O SPA a zona está mal decorada e tem pouca privacidade.
Localização; Conforto e facilidades do quarto
o hotel e o quarto é muito bom
Localizaçao, conforto, restauracao
clean, good food at restaurants,friendly staff,pool area, room of big size,staff are friendly to my children, close to shopping malls and other points of interest
The friendly service of all the staff.
The location, and very pleasant staff
bathroom views the airport pick up didnt work, and the booking .com reservation was not available to ritz carlton on arrival
Still the one of best in singapore Room, view, art display, staff...
1st class Hotel with extremely freindly and helpfull staff.Perfectly positioned for everything Singapore has to offer. Loved the experience and will certainly use this hotel again. Could not find fault with anything. Excelent!
they had an event at the pool saturday night and the entire sunday the pool was closed. reason: glass breakage... which is legitimate.. but only a reason to max close the pool until noon and have it back in safe and clean condition for aster lunch.
The hotel staff were very attentive. Their club lounge is the best one that we have been too, really worth booking the room for the perks.
All the staff was perfect and a 5 stars service. I got a room close to the elevators, it was a bit annoying during the night.
The location is so good. Staff is so helpful, courteous and sensitive. For example, when we asked the staff about the dinner firstly they warned us that the food of the hotel was not halal (islamic) although we didn't mean that.They provide everything in a hotel room that you might need.
Very nice view arround Marina Area and room "51 square meters" dimendions are most impressive indeed. Also their services have been not known as "Ritz-Carlton" for nothing. Actual total charge for hotel accommodation was been slightly different.
Qualidade do quarto
Gentileza na recepção e serviço de reserva. Gratificado por ter recebido upgrade no tipo de quarto reservado. Recepcionista do restaurante pouco polida.
bem localizado e vale o custo beneficio.
Nice environment and conveniently linked to MRT and shopping centre.
They always make me feel welcome every time I stay at the Hotel The rooms and the corridors in the north Tower need a little bit of a paint touch up.
Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.
Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and Drinks in bar were a bit expensive in comparison with those elsewhere.
Excellent rooms, comfortable beds, good view and friendly and helpful staff I have no complaints about the hotel.
I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.
Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains. Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.
I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa. Nothing negative.
Great location, very large rooms and excellent value!!
The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.
Too many "sorry" replies instead of solutions for numerous issues encountered during the stay. 5 star hotel brand delivering to 3- or 4- star service levels. I rave about the Fairmont Vancouver airport; Singapore Fairmont doesn't come close to meeting the perceived brand value.
the staff was extraordinary! The rooms and breakfast were top notch.
The location is very good. Free wifi only for one device, and no free wifi even in public area such as hotel lobby, this is very ridiculous in today's world. Bathroom has some bad drainage smell. Overall, price doesn't match with what we get.
Worn out furniture, my room still have non empty trash cans with trash left from previous guests. Low water pressure from shower; called hotel to ask for maintenance to repair but no help and no one care. Horrible breakfast! Long lineup to enter breakfast area each morning. Often out of foods in buffet tables.
Localização e atendimento eficiente.
A localização era excelente Tive uma série de problemas com a minha reserva pois o hotel não reconhecia o valor de minha reserva (logicamente queriam cobra mais). tive de perder muito tempo com este assunto. Me deram um quarto que tinha cheiro de cigarro e eles como não tinham outor quarto colocaram um perfume no quarto.
Atendimento Insonorização das janelas na fachada virada para a entrada principal.
Da localizacao, por se encontrar mesmo numa das melhores zonas da cidade. Gostei tambem do design, da arquitectura e de todos os servicos.
the pool &the beach, -
Location, Kindness to visitors
Rooms a bit run down, and too small and not totally clean. Hotel has a feel of being rather old and tired. Toddlers' room dirty and dangerous for children. Priced like a 5-star hotel but much below standard. Disappointing, as described above.
The hotel was one of the first to open at Sentosa, and is beginning to show some wear. However, it has very good staff and delivers excellent value for its money (prices have been taken down to reflect its not entirely modern facilities).
Proximity to silosa beach where the annual zoukut music festival was great. The room felt a bit old to me and a bit dark.
Situation & helpfulnes of staff The restaurants did not come up to the standard required by this quality of hotel
The hotel is situated in best possible place at Sentosa and meets ALL demands anyone can have. Only 20 minutes by taxi to City.
the view and the room was excellent more tv channels
Pool view room was spacious & comfortable.
Location enables relaxing by the pool, have a good view of the South China Sea, and you still have easy access to the city. If you have small children there is a ton of kid activities. The service is excellent, with a wonderful breakfast buffet. We stayed here four years ago, and they have undergone a very good renovation. It was fun to just sit on the balcony of our room and take in the view. The Sentosa activities could benefit from more all inclusive pass alternatives.
Beach, swiming pool, attractions nearby We asked for double room at time of booking, but when we arrived only single bed were available, also all dining places closes early including the bar
This is a very nice hotel to stay at, great location and great staff. I can recommend this hotel
The cleanliness. TV channels were not clear.
Very good value for money. Staff were friendly. Location is convenient only if you don't mind walking everywhere.
The gym was decent considering how old the hotel was. I was able to find most things in the gym. I did a late check out no problem (2pm) Water pressure in the shower was good. Bed Bugs. Felt itchyness on my legs and head. Bed was flat and rock hard Cable was weak. Needed one good nights rest and I couldn't even get that.
The hotel room I stayed in was good. The staff were helpful. But see my comments below. When I arrived I was given a room which was occupied by another guest who I found out had the same name as me. There needs to be a more rigorous checking of guests details - I supplied home address when I checked in but this wasn't use as a check. On Saturday morning I received a phone call re the return flight which was obviously for the other person. I don't expect these slips in a high quality hotel.
We were very comfortable and able to get a really good nights sleep as the beds were extremely comfortable. Staff very attentive and efficient. Not a complaint but would like to have been issued extra tea and coffee supplies.
it is very conveninly located and and all your hotel staff have been very kindly to the guest. nothing
Attentive and helpful staff, central location and comfortable room. No issues
The location of the Hotel is very convenient , not too far from the central business district still very quiet The air conditioner had aan erratic temperature control.
location is good, easy access to the subway, many shopping mall in a walking distance the hotel is under renovation and has a lot of noise, they are breaking one side of the hotel, so impossible to sleep during the day.
Bright room lighting no
Location was very good.
The pool and the service.
the service was perfect. Room and bathroom is beautifull. swimming pool is small and the sauna is at another level. and no smoking area for smokers.
Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section
the location, service, public areas settings and food standard rooms poorly furnished with low quality craftmanship
The breakfast was fine. The service attitude of the hotel stuffs are sucks. Not polite at all.
Shopping at nearby store/mall and walking along the Orchard St specially at night. Probably the elevators because you need to transfer to another elevators to reach 5th to10th flr., however the hotel are very good in general. The location and staff are excellent.
Hotel staff were exelant , location is the best Club room to be more comfort
good location for Orchard Road shopping quiet expensive, very busy and rooms are claustrophobic
Strategi locataion, moden Room Friendly staff n delicious food with good view. NeXT to paragon malu, takashimaya n Mandarin gallery.
The design of the building and location Turn down service didn't have chocolates, sometimes the bathroom wasn't cleaned properly, minibar charged when food wasn't taken
The location is fantastic. All flagship shopping venues in Orchard are well within reach by walking. Room is excellent. Buffet breakfast was awesome! I would appreciate a slightly bigger room size.
Clean and neat; some staff is nice though not many indeed, goog variety of food in breakfast No free wi-fi even in public area like libby or restaurant, not even mentioned in the room, though it is supposed to be a trend in branded hotel. Staff perforned checking on consumption of minibar when we were still in the room (before the official check out time), wonder if it is a hotel policy though it gives a weird and unpleasant experience to us. Not likely to recommend this hotel to others
Resonable price with moderate service and decoration. A bit far from Universal Studios, need to walk a few minutes to reach there, but acceptable anyway. The room looks newly decorated with all basic facilities.
Upon arrival, the manager greeted us by addressing my name and personally showed us the room. The housekeeping lady was very polite and helpful. We felt like home. Can't think of one.
We enjoyed the peaceful and traffic-free site, the easy access to the shopping in Orchard Road and the bus and metro systems. The staff were extremely helpful and efficient. We found the traditional building and furnishings very attractive. We submit that the cost of breakfast should always be included in the room rate and the cost of the buffet breakfast is too high for the limited choice available. Almost no local food was offered.
We have stayed on numerous occasions in the past 40 years and we love the consistency, location and friendliness.
I liked the old worldy feeling of the hotel and the very pleasant staff, always wanting to oblige with a smile on their faces I have just returned home (25th nov) after 2 nights at the hotel and discovered that an amount of $157.01 has been charged to my credit card. I am totally at a loss as to why this has been done, as we booked and paid in early March. Very disappointing that this was not mentioned on check out.
Excellent location and very helpful staff. Many Restaurants to choose from and their High Tea is a must try!
The staff are friendly and want your stay to be enjoyable. The extended family have a history of staying over 40 years. We as a family together or separately will always be back. Better locks on the bathrooms,
food is good and the concierge services are excellent none
We liked the two pools and the beautiful location + staff! Should have been more "sun - deck -chairs" near the two pools!
Goodwood park hotel is a nice and quite hotel set in a nice garden not in a tower ,in the bustling city of Singapore
The Hotel was nice and clean. Only short walk to city. The Hotel was not like other 5 star hotels, and I was a little disappointed after arrival, but anyway a nice Hotel