Encontra voos baratos da Suécia para Lisboa

Prós: "The crew was very professional and courteous."

Contras: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Prós: "The food was great and the other flight attendants were kind and understanding."
Contras: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Prós: "The crew was terrific and friendly as I expected."
Contras: "I have no other suggestions here since I'm pleased with the flight and services."

Prós: "Service was fine, on the ground and in the air."
Contras: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."

Prós: "Again boarding was smooth"
Contras: "The seats were terrible"

Prós: "Same as above"
Contras: "SAME AS ABOVE"

Prós: "The crew was very helpful & friendly"
Contras: "The a/c or fans were on too high"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Prós: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Contras: "I travel a least 5 times a year and Kayak is always my option."

Prós: "I love SWISS"
Contras: "The touch screens are outdated and difficult to operate, especially when it comes to games"

Prós: "good flight didn’t have any problems"

Contras: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Prós: "Professionalism of the crew"
Contras: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Contras: "Boarding is a mess There is no order at all That delays the flight"

Prós: "Crew was great. This flight is what I would expect from Swiss."

Contras: "Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food."

Prós: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Contras: "Warm and excellent customer service :)"

Contras: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Contras: "Not very much space for such a long flight."

Prós: "Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable."
Contras: "Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating."

Prós: "Very well organized company beginning with the website, check in, boarding and the flight."
Contras: "None"

Contras: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Prós: "When we landed"
Contras: "Everything else..."

Prós: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Prós: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Prós: "Not anything to rave about. The in-flight entertainment was bland - fortunately the flight was only 2 hours. There were various TV screens that could be seen, but no way to listen. In this case it wasn't a loss because I noticed that they were showing cartoons, even though there were no children on board. The snack was a simple sandwich, a little smaller than the size of a hotdog bun. Supposedly it was an artesian Swiss sandwich, but I think they could have done better. Overall, I'm happy with Swiss Air, and would definitely fly with them again."

Prós: "Good crew and clean plane"

Prós: "Comfort"
Contras: "The guy in front of me at the flight from Zurich to Newark..."

Prós: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Contras: "Good"

Prós: "Getting off the plane after 11 hours of turturous discomfort."
Contras: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Prós: "Flight attendants were polite and very nice."
Contras: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Prós: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."

Prós: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Contras: "Nothing."

Prós: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Contras: "Entertainment system fairly dated."

Prós: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Contras: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Contras: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Prós: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Prós: "i got a free upgrade to Business Class... which was super awesome! everything about it was great! the regular Economy Class i had on the way there was perfectly good as well. but Business Class was just the best all around."
Contras: "the ridiculous checking-in / boarding process. seems like showing my passport like once or twice would work. it did on my way there. for some reason it was needed like 17,000 times with ridiculously understaffed lines needing to service several hundred people on the way back. absurd."

Prós: "1. The crew was very friendly and polite. 2. The food was good. 3. Service was good."
Contras: "The flight is long. It will be good to have an area in the plane for some physical exercises. Sitting motionless during long time is not healthy for everybody."

Prós: "Nothjng"
Contras: "Made me check in my carry on bag and changed my reserved window seat to middle seat amidst 2 children I don't know. Whe I got on the plane there was plenty of room for my carry on despite the boarding staff saying there wasn't. I offered to upgrade my ticket to business class the attendant at the desk laughed at me. Older woman was very rude, condescending and not accommodating."

Prós: "Muito bom"

Prós: "Great, patient crew!"

Prós: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Contras: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Prós: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Prós: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Prós: "Service"
Contras: "Delay for both leg trip."

Prós: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Contras: "Paying more attention to bags transportation between plains"

Prós: "Crew very friendly"
Contras: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Contras: "Lufthansa is a bad airline. They are always late. Their service sucks."

Prós: "Great crew"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Contras: "No movie, no passenger loading from the rear."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Premium economy seats make a huge difference in terms of comfort. The Vegan pre-selected meal was way better this leg of the trip than the LAX to FRA trip. Entertainment was good too."

Prós: "Good service"

Prós: "Flight went well except for boarding"
Contras: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Contras: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Contras: "Too few water servings. Made me sick."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Friendly crew. Flight left on time"

Contras: "Houve um atraso na saída de Munique."

Contras: "The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too."

Prós: "Comfortable and clean planes. Flight was on time. Free drink!"
Contras: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Contras: "Flight delays,...."

Prós: "The honesty of the staff and the constant updates"
Contras: "Flight was delayed and overall the flight wasn't comfortable."

Contras: "Website is very difficult to navigate and use."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "Flight itself ok"
Contras: "Three gate changes. Finally herded us into a holding area to bus us 100 yards to the plane. After carefully having small children and special needs go first into holding it was a free for all to get to the bus."

Contras: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Prós: "Crew was great. Food was good."

Contras: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Left on time"
Contras: "Full plane"

Prós: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Prós: "I got the meal of my choice. Excellent attention and check in experience was smooth and quick"

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Prós: "Great leg room for economy class, polite and courteous staff"

Contras: "Food was not good. Seat leg room very uncomfortable"

Prós: "New airplane A380-800. Staff was nice but no nonsense. Entertainment had good selections, although interface was a bit clunky and slow to respond."
Contras: "Almost no legroom to speak of so very cramped for a long flight."

Contras: "Nothing"

Prós: "Good flight good staff. Captain explained the route which is nice."
Contras: "No negatives"

Contras: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Prós: "Great crew, smooth flight, enough leg room, but no reclining seats"

Prós: "Crew was nice, doing the best they could under the circumstances."
Contras: "Awful food, small seats. Exactly same as economy."

Contras: "Cannot ask for more"

Prós: "They vere OK!"
Contras: "Food and drinks!"

Prós: "entrance with classical music! staff was friendly. probably in top 5 flights"
Contras: "nothing"

Prós: "The cleanest of the airport and the airplane"
Contras: "The 15 hours layover"

Prós: "Amazing leg room, free snack and drink, free wi-fi."

Prós: "The flight attendants were quite personable and engaged."

Contras: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Contras: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Prós: "The crew was great."
Contras: "My seat would not recline at all"

Prós: "Everything"

Prós: "That we landed in the end"
Contras: "More communication to passengers when there are so big delays (almost 2 hours)"

Prós: "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."
Contras: "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"

Prós: "Short flight"

Prós: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Prós: "Nothing at all."
Contras: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Contras: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Prós: "Service, yr air hostesses are so polite."
Contras: "Food was too little for dinner and breakfast both"

Prós: "Flight on time, and luggage was at destination. Crew OK"
Contras: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."

Prós: "On time take off"
Contras: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Prós: "Almost every thing was very good"
Contras: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Prós: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Contras: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Contras: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"

Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"

Prós: "Nothing stood out compared to other airlines"

Prós: "Short flight, no major issues."

Prós: "I had double seat all to myself so that was nice."
Contras: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Prós: "Good service and on time."

Prós: "Plane was half empty, so we could sleep on three middle seats"
Contras: "I would expect more (and better) food for 9 hour intercontinental flight"

Prós: "That is was on time!"
Contras: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Prós: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Contras: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Prós: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Prós: "The crew were so kind!"

Contras: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."

Prós: "The crew were very kind. The food was good."
Contras: "The space between the seats is very narrow and there is no entertainment."

Prós: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Contras: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

Prós: "Being on time"
Contras: "No pillows,only carb food"

Contras: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Contras: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Contras: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Contras: "Flight from Budapest to Vienna was too hot and the AC was not working properly."

Prós: "Crew friendliness."

Contras: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Prós: "bording, take off, landing were on time excellent service on board crew was professional, present, smiling, creating feeling of comfort would definitely fly again with Austrian and recommend the airline to my friends and family"
Contras: "On my way to Bulgaria, I flew to Varna and would have liked to have a return flight from Varna, that makes the connection for Chicago"

Contras: "No soap in the toilets"

Prós: "The service on board was fantastic. The flight was very smooth."

Prós: "Everything"
Contras: "Nothing"

Contras: "The seats were uncomfortable when reclined. My legs felt awkward without support"

Prós: "Flight crew was very nice. Service of drinks was very good. Snack and main meal served too close together."
Contras: "Flight was crowded. Boarding was mediocre & disorganized. I really dislike passengers being allowed to bring suitcases as carry-on luggage. Carry-on means carry on. If you cannot carry your bag by hand for extended time or has rollers, it's not a carry-on. Carry-on is a backpack or small valise not a suitcase with rollers. Boarding of aircraft needs to improve and be expedited."

Prós: "Exelent fly, service"

Prós: "Yes, Very good"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Prós: "Great atmosphere, crew was excellent!"
Contras: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Prós: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Prós: "Just the cabin crew being nice"
Contras: "Punctuality KLM is always late"

Prós: "quick/efficient boarding - good staff - good food - easy flight !"
Contras: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Prós: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contras: "I wish they had WiFi"

Prós: "Best airline in the business quick efficient and outstanding service What else can you say"

Prós: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Contras: "tough to sit on a plane for 9.5 hours"

Prós: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contras: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Prós: "Friendly staff"
Contras: "Leg room"

Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Prós: "Flying with KLM is a pleasure"

Prós: "Time and Good clean place.. in This case airpöane.."
Contras: "It was not entreteiment st all"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Comfort was better than on the previous Dash-8. Food was OK."
Contras: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Prós: "Everything is top notch for an airline company."
Contras: "Nothing.... I enjoyed every moment of the flight."

Prós: "Sound was broken on my TV set!"
Contras: "Called stewardess twice to assist. No response!"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Good flights. Good prices."

Contras: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Contras: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Prós: "Helpful and smiling cabin crew."

Prós: "on time, and with snow"

Prós: "Comfort economy well worth the extra."

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Contras: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Prós: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Contras: "Nothing! It was all great!"

Prós: "Arriving more or less on time"
Contras: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Prós: "Crew service"
Contras: "Flight delayed."

Prós: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contras: "As above"

Prós: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Contras: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Prós: "Same as above"

Prós: "Friendliest economy class service I've ever encountered."

Prós: "Everything was nice."
Contras: "Nothing to complain about."

Prós: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Contras: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Prós: "Nothing"
Contras: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Contras: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."

Prós: "Crew was great and welcoming"
Contras: "Some features on screen did not work, also seat handle wasnt possible to lower"

Prós: "Lovely crew, very good entertainment system."

Prós: "I got to my destination"
Contras: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Contras: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."

Prós: "Flight was good with no turbulence. Crew was professional and courteous."
Contras: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."

Prós: "The staff were exceptional , good food."
Contras: "Not really business class seats."

Contras: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."

Contras: "my plane to NY flew off without me and 11 people."

Prós: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Contras: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Prós: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Contras: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Contras: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."

Prós: "Was great on the way to Helsinki and extremely poor on the return trip."
Contras: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"

Prós: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Prós: "the food provided under gluten-free food"

Prós: "Crew is very nice and helpful. Food is just fine."
Contras: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."

Prós: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Contras: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Prós: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Contras: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."

Contras: "the flight got delayed for an hour and I missed a connecting flight. Was re-routed through Moscow and was at my destination point 11 hours later."

Prós: "Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet."
Contras: "There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing."

Contras: "Btw you have cancelled my flight!!!!!!!! And sent me just an email."

Contras: "not enough foam in padding, cheap seat bottoms"

Contras: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

Contras: "Plane too small. Avoiding Airbus jets from now on!"

Prós: "They waited with connection flight."
Contras: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Contras: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."

Prós: "..."
Contras: "...."

Prós: "Tiny turboprop. Ok flight."
Contras: "Was not allowed to bring standard-sized suitcase as carryon: it does not fit in the overhead. This means I had to check it to final destination which I do not like to do."

Prós: "Excellent"

Prós: "Polite crew.. 2 meals.. very smooth overall"
Contras: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Prós: "Boarded, departed on time arrived early. Food was good snd served timely. Attendents were very friendly"

Prós: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Contras: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."

Prós: "I thought the flight attendants were professional and friendly. We landed safely and on time."
Contras: "A nine-hour flight with ancient over-head screens? Great for those not sitting in a window seat, otherwise don't plan on being able to watch the movie. The first being a cartoon by the way. I'm sure the 3 children on board had a great time watching it. 2 bathrooms on a 9-hour flight for the entire coach cabin? One of which was near the front. Can you guess what the plane smelled like by the time we landed? Let's discuss the fact that passengers had to be "shuttled" to the plane because of construction. I paid additional for Group 1 boarding, so great I got to get on the shuttle first. Those that came after me also were the last to board the shuttle and the first to get on the plane. Thanks, American, for showing me again why I use you as a last resort. Had I known it was American and NOT Finnair, as I purchased it, I would have re-thought my purchase."

Prós: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Contras: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."

Prós: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Contras: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."

Prós: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Prós: "Great flying a330 lhr to hel. Never been in such a big plane for the short trip. Very comfortable. Great snacks too, friendly service and very smooth overall."
Contras: "We were delayed leaving yet arrived in time so it's not a big deal."

Prós: "Nice company with good personnel."
Contras: "N\A"

Prós: "The flight was on time and all went as planned"
Contras: "The in flight service was average"

Prós: "I was not well and at the check in the lady was kind to change my seat ..."
Contras: "I order a special meal ....no meal for me on the plan ."

Prós: "Entertainment choices were good."
Contras: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."

Prós: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Contras: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."

Contras: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"

Contras: "Entertainment system is very old, but have a good selection."

Prós: "I have a BA - Gold card- BA lounge was good."
Contras: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Prós: "This was a Finnair ticket on a BA flight. The price was excellent and BA was excellent."

Prós: "The flight was fantastic. It wasn't a full flight so I was moved to an exit row for more leg space. All the crew was very nice except for one lady. They distributed water often which was nice. You get options for dinner and breakfast."
Contras: "My problems began after landing. I booked a flight from LAX to Amsterdam, with a layover at Heathrow. When I originally checked in, they didn't send my things all the way through to my final destination. I had to exit the airport at Heathrow to retrieve my bag and go back through security, while trying to make my connecting flight."