Voos para Washington Dulles

Contras: This airline is borderline budget airline even in business class.

Prós: Brussels Airlines crew

Prós: Loved everything! Including the food.

Contras: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Prós: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience

Prós: great seats, friendly staff, quick boarding

Contras: free snacks

Prós: Nothing

Contras: It

Prós: Crew was friendly, booked seat was good.

Contras: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Prós: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.

Prós: Friendly crew, smooth take off and landing and generous on things to eat and drink.

Contras: None. Keep up the good work.

Contras: The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Prós: Crew was great. Peppy and kind.

Contras: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Contras: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Prós: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!

Contras: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.

Prós: Greatseats

Prós: Quick boarding

Contras: We parked at the furthest possible gate in international. Ridiculous walk!!

Prós: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Contras: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Prós: Crew is amazing

Contras: Nothing

Prós: Keep it up with great services. !! Thank you!

Contras: - Leave in time - Working onboard entertainment system

Contras: Flight delayed

Contras: Everything

Prós: Planes were comfortable and well maintained.

Prós: Nice crew short flight.

Contras: Not much flight was too short to say

Prós: Great crew.

Contras: Flight was delayed by about half hour & so was arrival.

Prós: On time. Friendly crew

Contras: Food, confort

Prós: Good service

Contras: Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG

Contras: In-flight entertainment had technical issues.

Contras: Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.

Prós: The boarding was smooth and quick, flight arrived early. Service onboard was very good

Prós: Boarding process and customer service

Contras: Food could have been better and seating comfort

Prós: Timely

Contras: Food

Prós: Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy.

Contras: Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable.

Contras: Have kinder staff. Be more customer oriented. Be more like Westjet.

Prós: The crew did it’s best to get us on ASAP

Contras: The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Contras: There was a 2 hour delay which lead to us arriving to our destination late

Contras: Were never informed, kept in the dark about why we were delayed closed to 5 hours .it was an officer who anonymously told us there was a bagger handler strike

Prós: The crew was friendly and accommodating

Contras: The plane was delayed a few hours and no good reason was provided. The seats were not comfortable and the food was not good. Many of the televisions and chargers didn't work. bathrooms were dirty

Contras: The flight was cancelled and the gate information was never updated to reflect the new time. My luggage was also lost.

Prós: Food and crew excellent.

Contras: Boarding process delayed as groups 3-6 all lined up together. No air at seats

Contras: Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!

Contras: Flight was late

Contras: Seat cushions

Prós: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Contras: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Prós: The crews were pretty great!

Contras: The regulating of the temperature.

Prós: KLM are our airline of choice. A great full-service carrier with impecable standards.

Contras: Nothing

Contras: Everything was OK

Prós: They had supplies to deliver a baby onboard

Contras: The bathrooms were dirty. Food terrible. Poor service. TVs didn’t work. Confusing checkin counter unhelpful gate staff. Non-existent customer service.

Contras: The food options, the crew could have been friendlier and the seats were not too comfortable

Contras: The ticket price is expensive

Prós: The boarding was surprisingly fast and that was it.

Contras: Better service ms all around.

Contras: We parked at the furthest possible gate in international. Ridiculous walk!!

Prós: customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Contras: crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Prós: Friendly staff

Contras: Flight was delayed 2 hrs

Contras: Late

Contras: Flight delayed

Prós: The most amazing service, good food and great steward

Prós: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Prós: Planes were comfortable and well maintained.