Avaliações recentes
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2,0
Prós: Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Contras: Fix your website so people don't waste their time.
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10,0
Prós: Staff was great
Contras: Car was almost not ready on time
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5,2
Contras: They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
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8,4
Prós: Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Contras: You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
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10,0
Prós: I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
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9,2
Prós: Was able to get an upgrade that was more comfortable.
Contras: N/a
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10,0
Smooth sailing
Prós: Easy reservations, pick up, and drop off. I look forward to the next time.
Contras: NA
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7,2
Wasn’t given a great car
Contras: The car’s exterior was dirty and the windshield had a glare from the dirt. Also, when I got in the dashboard said “maintenance required” which made me nervous that the car was going to have issues. Lastly, it was left with a quarter of a tank which was rediculous. The DC attendee said I could return it empty for my trouble but the car didn’t even get me that far without running out (poor mileage).
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6,8
Great service at Alamo Rental D.C.
Prós: The ease of booking and picking up the car was appreciated! The representative at Alamo in D.C. was helped us understanding everything that we'd be billed for as well as the timing of our return based on when we picked it up.
Contras: N/A
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10,0
Prós: easy and quick pick up
Contras: customer service was just "going through the motions"
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8,8
Prós: Who knew a Chevy Impala was fun to drive AND comfortable?
Contras: Alamo staff in Washington could be a bit more helpful, but overall cove the bases efficiently enough.
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10,0
Awesome Deal
Prós: Excellent value. $42 for a one way rental with dropoff in Manhattan. Got to the D street location early. Helpful staff. Had reserved a compact sedan and was given a compact SUV upgrade (Nissan Rogue) for the same price. Dropoff location on Broadway was very convenient. Overall a great experience.
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10,0
Prós: Staff was great
Contras: Car was almost not ready on time
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10,0
Prós: I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
avaliação de
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9,2
Prós: Was able to get an upgrade that was more comfortable.
Contras: N/a
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10,0
Smooth sailing
Prós: Easy reservations, pick up, and drop off. I look forward to the next time.
Contras: NA
avaliação de
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10,0
Prós: easy and quick pick up
Contras: customer service was just "going through the motions"
avaliação de
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8,8
Prós: Who knew a Chevy Impala was fun to drive AND comfortable?
Contras: Alamo staff in Washington could be a bit more helpful, but overall cove the bases efficiently enough.
avaliação de
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10,0
Awesome Deal
Prós: Excellent value. $42 for a one way rental with dropoff in Manhattan. Got to the D street location early. Helpful staff. Had reserved a compact sedan and was given a compact SUV upgrade (Nissan Rogue) for the same price. Dropoff location on Broadway was very convenient. Overall a great experience.
avaliação de
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8,4
Prós: Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Contras: You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
avaliação de
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7,2
Wasn’t given a great car
Contras: The car’s exterior was dirty and the windshield had a glare from the dirt. Also, when I got in the dashboard said “maintenance required” which made me nervous that the car was going to have issues. Lastly, it was left with a quarter of a tank which was rediculous. The DC attendee said I could return it empty for my trouble but the car didn’t even get me that far without running out (poor mileage).
avaliação de
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6,8
Great service at Alamo Rental D.C.
Prós: The ease of booking and picking up the car was appreciated! The representative at Alamo in D.C. was helped us understanding everything that we'd be billed for as well as the timing of our return based on when we picked it up.
Contras: N/A
avaliação de
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2,0
Prós: Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Contras: Fix your website so people don't waste their time.
avaliação de
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5,2
Contras: They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
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