Carros de aluguer em Aeroporto de Washington, D.C. Washington Ronald Reagan

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

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National avaliações

Locais de aluguer

National

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

Ronald Reagan Wash Natl Airprt

+1 844 648 1607

Todas as National avaliações

Avaliações da National em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Prós: The calculation at the end was wrong. The person at national fixed it on the spot.

Avaliado em abr 2019

avaliação de
10,0

Very nice car

Prós: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.

Contras: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.

Avaliado em dez 2018

avaliação de
10,0

Perfect

Prós: They had my car ready with no delays. Car was perfect

Avaliado em nov 2017

avaliação de
10,0

Excellent value on short notice

Prós: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.

Avaliado em ago 2016

avaliação de
10,0

Prós: El cálculo al final fue erróneo. La persona nacional lo fijó en el lugar.

Avaliado em abr 2019

avaliação de
10,0

Muy buen coche

Prós: Conseguí un coupe de lujo para que fuera una sorpresa muy agradable. Paseo rápido y se sentía justo para nuestras vacaciones.

Contras: Cuando estaba eligiendo primero un paseo, me dijeron que el coche tenía CarPlay de la manzana, pero de hecho no tenía eso así que poner en mi navegación era un pedacito difícil al principio pero lo hicimos funcionar. Tengo el 2018 q60 3,0 t AWD.

Avaliado em dez 2018

avaliação de
10,0

Perfecto

Prós: Tenían mi coche listo sin retrasos. Coche fue perfecto

Avaliado em nov 2017

avaliação de

10,0

Prós: The calculation at the end was wrong. The person at national fixed it on the spot.

Avaliado em abr 2019

avaliação de
10,0

Very nice car

Prós: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.

Contras: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.

Avaliado em dez 2018

avaliação de
10,0

Perfect

Prós: They had my car ready with no delays. Car was perfect

Avaliado em nov 2017

avaliação de
10,0

Excellent value on short notice

Prós: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.

Avaliado em ago 2016

avaliação de
10,0

Prós: El cálculo al final fue erróneo. La persona nacional lo fijó en el lugar.

Avaliado em abr 2019

avaliação de
10,0

Muy buen coche

Prós: Conseguí un coupe de lujo para que fuera una sorpresa muy agradable. Paseo rápido y se sentía justo para nuestras vacaciones.

Contras: Cuando estaba eligiendo primero un paseo, me dijeron que el coche tenía CarPlay de la manzana, pero de hecho no tenía eso así que poner en mi navegación era un pedacito difícil al principio pero lo hicimos funcionar. Tengo el 2018 q60 3,0 t AWD.

Avaliado em dez 2018

avaliação de
10,0

Perfecto

Prós: Tenían mi coche listo sin retrasos. Coche fue perfecto

Avaliado em nov 2017

avaliação de

2ª posição

Alamo

8,8 Excelente (513 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

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Alamo avaliações

Locais de aluguer

Alamo

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

Ronald Reagan Wash Natl Airprt

+1 844 648 1608

Todas as Alamo avaliações

Avaliações da Alamo em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Prós: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Avaliado em out 2019

avaliação de
10,0

Prós: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Avaliado em set 2019

avaliação de
9,2

Prós: friendly staff. quick process.

Contras: the car wash

Avaliado em set 2019

avaliação de
8,8

Prós: Staff was friendly and efficient.

Contras: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Avaliado em set 2019

avaliação de
9,6

Contras: Alamo is the best. They treat customers like family

Avaliado em set 2019

avaliação de
9,6

Prós: Felix at the front desk w/Alamo @ Dulles was awesome.

Contras: The vehicle was not clean inside.

Avaliado em ago 2019

avaliação de
5,6

Prós: The staff was good. Pick up and drop off was easy.

Contras: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.

Avaliado em ago 2019

avaliação de
4,4

Prós: The drop-off was fast. The guy giving us the car in Washington was kind.

Contras: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.

Avaliado em ago 2019

avaliação de
10,0

Prós: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him

Avaliado em jul 2019

avaliação de
8,4

Prós: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.

Contras: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.

Avaliado em jun 2019

avaliação de
8,4

Prós: Very friendly and helpful staff. Checking out and returning we’re super efficient.

Contras: Car was not clean. Food crumbs on front console.

Avaliado em mai 2019

avaliação de
4,0

Contras: Better selection. The cars I reserved didn’t match what I got. I had to ask for the bunds I even tho it still wasn’t what I rented. They wanted to give me a Sentra or a versa but that was not the class I rented. The cars all smelled like smoke

Avaliado em abr 2019

avaliação de

10,0

Prós: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Avaliado em out 2019

avaliação de
10,0

Prós: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Avaliado em set 2019

avaliação de
9,2

Prós: friendly staff. quick process.

Contras: the car wash

Avaliado em set 2019

avaliação de
8,8

Prós: Staff was friendly and efficient.

Contras: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Avaliado em set 2019

avaliação de
9,6

Contras: Alamo is the best. They treat customers like family

Avaliado em set 2019

avaliação de
9,6

Prós: Felix at the front desk w/Alamo @ Dulles was awesome.

Contras: The vehicle was not clean inside.

Avaliado em ago 2019

avaliação de
10,0

Prós: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him

Avaliado em jul 2019

avaliação de

8,4

Prós: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.

Contras: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.

Avaliado em jun 2019

avaliação de
8,4

Prós: Very friendly and helpful staff. Checking out and returning we’re super efficient.

Contras: Car was not clean. Food crumbs on front console.

Avaliado em mai 2019

avaliação de

5,6

Prós: The staff was good. Pick up and drop off was easy.

Contras: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.

Avaliado em ago 2019

avaliação de
4,4

Prós: The drop-off was fast. The guy giving us the car in Washington was kind.

Contras: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.

Avaliado em ago 2019

avaliação de
4,0

Contras: Better selection. The cars I reserved didn’t match what I got. I had to ask for the bunds I even tho it still wasn’t what I rented. They wanted to give me a Sentra or a versa but that was not the class I rented. The cars all smelled like smoke

Avaliado em abr 2019

avaliação de

3ª posição

Enterprise

8,8 Excelente (28 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

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Enterprise avaliações

Locais de aluguer

Enterprise

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

Ronald Reagan Wash Natl Airprt

+1 844 648 1606

Todas as Enterprise avaliações

Avaliações da Enterprise em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Outstanding customer service

Prós: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Contras: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Avaliado em set 2018

avaliação de
6,0

Contras: The style and functions of the car

Avaliado em abr 2018

avaliação de
10,0

Great vehicle

Prós: Friendly service, great vehicle

Contras: Nothing

Avaliado em abr 2017

avaliação de
10,0

Always use enterprise

Prós: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Avaliado em jan 2017

avaliação de
6,8

Their Roadside Assistance is terrible

Prós: pick-up was freindly and convenient

Contras: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Avaliado em dez 2016

avaliação de
10,0

Prós: Friendly service!

Avaliado em nov 2016

avaliação de
8,4

Great car but overpriced

Prós: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Contras: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Avaliado em nov 2016

avaliação de
8,8

Prós: Attached to the airport - NO shuttle ride !

Contras: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Avaliado em nov 2016

avaliação de
10,0

smooth rental!

Prós: good price, easy check out and check in process, great car. thanks!

Contras: insurance on the spot is expensive

Avaliado em out 2016

avaliação de
4,0

Contras: They over charge me

Avaliado em out 2016

avaliação de
2,0

Never got our car

Contras: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Avaliado em ago 2016

avaliação de
9,2

Prós: The comfort of the vehicle was fantastic. The representative was very helpful.

Contras: The drop off was a little confusing.

Avaliado em ago 2016

avaliação de

10,0

Outstanding customer service

Prós: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Contras: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Avaliado em set 2018

avaliação de
10,0

Great vehicle

Prós: Friendly service, great vehicle

Contras: Nothing

Avaliado em abr 2017

avaliação de
10,0

Always use enterprise

Prós: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Avaliado em jan 2017

avaliação de
10,0

Prós: Friendly service!

Avaliado em nov 2016

avaliação de
8,8

Prós: Attached to the airport - NO shuttle ride !

Contras: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Avaliado em nov 2016

avaliação de
10,0

smooth rental!

Prós: good price, easy check out and check in process, great car. thanks!

Contras: insurance on the spot is expensive

Avaliado em out 2016

avaliação de
9,2

Prós: The comfort of the vehicle was fantastic. The representative was very helpful.

Contras: The drop off was a little confusing.

Avaliado em ago 2016

avaliação de

6,8

Their Roadside Assistance is terrible

Prós: pick-up was freindly and convenient

Contras: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Avaliado em dez 2016

avaliação de
8,4

Great car but overpriced

Prós: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Contras: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Avaliado em nov 2016

avaliação de

6,0

Contras: The style and functions of the car

Avaliado em abr 2018

avaliação de
4,0

Contras: They over charge me

Avaliado em out 2016

avaliação de
2,0

Never got our car

Contras: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Avaliado em ago 2016

avaliação de

4ª posição

Hertz

7,7 Bom (135 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Hertz avaliações

Locais de aluguer

Hertz

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

1 Aviation Circle

+1 703 419 6300

Todas as Hertz avaliações

Avaliações da Hertz em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

4,4

Contras: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Avaliado em out 2019

avaliação de
5,2

Contras: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Avaliado em set 2019

avaliação de
6,0

Contras: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Avaliado em ago 2019

avaliação de
9,2

Contras: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Avaliado em jul 2019

avaliação de
2,0

Contras: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Avaliado em jul 2019

avaliação de
6,4

Contras: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Avaliado em jun 2019

avaliação de
2,0

Contras: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Avaliado em mai 2019

avaliação de
4,4

Prós: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Contras: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Avaliado em mai 2019

avaliação de
7,2

Prós: everyone was extremely friendly and car was basically new.

Contras: I rented a midsize and zero were available. I was stuff with a compact car

Avaliado em mai 2019

avaliação de
3,6

Prós: Staff didn’t provide me the car i booked .. gave me a car which was much small , i am not sure if it was in the same category, but still charged me the same price.

Contras: No transparency... so many adhoc charges i am not aware of and still the hold on my credit card is yet to be released.

Avaliado em fev 2019

avaliação de
10,0

Prós: All employees were courteous, friendly, and helpful

Avaliado em out 2018

avaliação de
10,0

Prós: Discount for State Farm Virtual car check in Easy to get car and leave

Avaliado em out 2018

avaliação de

9,2

Contras: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Avaliado em jul 2019

avaliação de
10,0

Prós: All employees were courteous, friendly, and helpful

Avaliado em out 2018

avaliação de
10,0

Prós: Discount for State Farm Virtual car check in Easy to get car and leave

Avaliado em out 2018

avaliação de

7,2

Prós: everyone was extremely friendly and car was basically new.

Contras: I rented a midsize and zero were available. I was stuff with a compact car

Avaliado em mai 2019

avaliação de

4,4

Contras: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Avaliado em out 2019

avaliação de
5,2

Contras: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Avaliado em set 2019

avaliação de
6,0

Contras: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Avaliado em ago 2019

avaliação de
2,0

Contras: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Avaliado em jul 2019

avaliação de
6,4

Contras: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Avaliado em jun 2019

avaliação de
2,0

Contras: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Avaliado em mai 2019

avaliação de
4,4

Prós: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Contras: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Avaliado em mai 2019

avaliação de
3,6

Prós: Staff didn’t provide me the car i booked .. gave me a car which was much small , i am not sure if it was in the same category, but still charged me the same price.

Contras: No transparency... so many adhoc charges i am not aware of and still the hold on my credit card is yet to be released.

Avaliado em fev 2019

avaliação de

5ª posição

Thrifty

7,6 Bom (59 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Thrifty avaliações

Locais de aluguer

Thrifty

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

1 Aviation Circle

+1 877 283 0898

Todas as Thrifty avaliações

Avaliações da Thrifty em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

7,6

Prós: The price we very good for the type of car

Contras: The agent was surly and rude

Avaliado em ago 2019

avaliação de
6,4

Prós: Easy dr

Contras: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Avaliado em jul 2019

avaliação de
10,0

Contras: All went very well!

Avaliado em jul 2019

avaliação de
4,0

Prós: It was a nice smooth ride, the car itself was wonderful. It was made in 2018 so it was brand new, and it had a nice plug-and-play system for my iPhone.

Contras: There were SOOOO many fees. As someone who doesn't own a car, I had to buy liability insurance, and on top of that, there were so many surcharges and fees it more than doubled the price I saw on KAYA k. I've never rented a car before so I didn't know this, but it's insane.

Avaliado em jun 2019

avaliação de
2,4

Prós: Nothing.

Contras: Almost the entire experience. Never renting from Thrifty again.

Avaliado em abr 2019

avaliação de
6,4

Prós: At check-out, the staff could not locate my reservation and had a difficult time checking me out with the same rate I reserved. The car was great, fuel efficient and a perfect size, and the drop off was seamless and easy, and staff very helpful.

Contras: Check out process

Avaliado em abr 2019

avaliação de
9,2

Prós: Agent’s kind service

Contras: A brand new car with too basic options

Avaliado em mar 2019

avaliação de
2,0

Contras: I hate surveys

Avaliado em nov 2018

avaliação de
6,0

Problems

Contras: The inside of the windshield was not cleaned well. That became a safety issue as I had to drive into the sun gong west on I 66 out of DC in the evening. Also, I was told I wouldn't need a transponder for tolls, but signs on the highway said it is tolled. Maybe that is just the fast lane. But if I get fined I'm going to be mad.

Avaliado em out 2018

avaliação de
4,8

Bait and Switch

Prós: Technology to allow me to connect with a representative when no one was manning the customer service counter.

Contras: No one was manning the customer service counter. The remote representative couldn't help because the car that we reserved wasn't available. The counter rep seemed to know that that kind of vehicle (Jeep Wrangler) wasn't usually available and that they just swapped it for a standard size car. The whole situation took probably 40 minutes, way too long.

Avaliado em set 2018

avaliação de
10,0

Superlative drop off service

Prós: Super drop off service- At national airport, Mr. Randy was kind enough to drop us off at the departures lane with our rental car. This is the first time I’ve seen such a level of service at a rental company. Then came in very handy as we had a lot of luggage to move. I’m impressed.

Avaliado em set 2018

avaliação de
2,0

They had no cars available...

Prós: Nothing

Contras: They had no cars available and there could not honour our booking. This resulted in us not being able to reach our hotel for the night.

Avaliado em ago 2018

avaliação de

10,0

Contras: All went very well!

Avaliado em jul 2019

avaliação de
9,2

Prós: Agent’s kind service

Contras: A brand new car with too basic options

Avaliado em mar 2019

avaliação de
10,0

Superlative drop off service

Prós: Super drop off service- At national airport, Mr. Randy was kind enough to drop us off at the departures lane with our rental car. This is the first time I’ve seen such a level of service at a rental company. Then came in very handy as we had a lot of luggage to move. I’m impressed.

Avaliado em set 2018

avaliação de

7,6

Prós: The price we very good for the type of car

Contras: The agent was surly and rude

Avaliado em ago 2019

avaliação de

6,4

Prós: Easy dr

Contras: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Avaliado em jul 2019

avaliação de
4,0

Prós: It was a nice smooth ride, the car itself was wonderful. It was made in 2018 so it was brand new, and it had a nice plug-and-play system for my iPhone.

Contras: There were SOOOO many fees. As someone who doesn't own a car, I had to buy liability insurance, and on top of that, there were so many surcharges and fees it more than doubled the price I saw on KAYA k. I've never rented a car before so I didn't know this, but it's insane.

Avaliado em jun 2019

avaliação de
2,4

Prós: Nothing.

Contras: Almost the entire experience. Never renting from Thrifty again.

Avaliado em abr 2019

avaliação de
6,4

Prós: At check-out, the staff could not locate my reservation and had a difficult time checking me out with the same rate I reserved. The car was great, fuel efficient and a perfect size, and the drop off was seamless and easy, and staff very helpful.

Contras: Check out process

Avaliado em abr 2019

avaliação de
2,0

Contras: I hate surveys

Avaliado em nov 2018

avaliação de
6,0

Problems

Contras: The inside of the windshield was not cleaned well. That became a safety issue as I had to drive into the sun gong west on I 66 out of DC in the evening. Also, I was told I wouldn't need a transponder for tolls, but signs on the highway said it is tolled. Maybe that is just the fast lane. But if I get fined I'm going to be mad.

Avaliado em out 2018

avaliação de
4,8

Bait and Switch

Prós: Technology to allow me to connect with a representative when no one was manning the customer service counter.

Contras: No one was manning the customer service counter. The remote representative couldn't help because the car that we reserved wasn't available. The counter rep seemed to know that that kind of vehicle (Jeep Wrangler) wasn't usually available and that they just swapped it for a standard size car. The whole situation took probably 40 minutes, way too long.

Avaliado em set 2018

avaliação de
2,0

They had no cars available...

Prós: Nothing

Contras: They had no cars available and there could not honour our booking. This resulted in us not being able to reach our hotel for the night.

Avaliado em ago 2018

avaliação de

6ª posição

Avis

7,1 Bom (53 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Avis avaliações

Locais de aluguer

Avis

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

2500 National Avenue

+1 703 419 5815

Todas as Avis avaliações

Avaliações da Avis em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

6,0

Prós: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Contras: Avis should care about their customers and have better service

Avaliado em set 2019

avaliação de
9,2

Contras: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Avaliado em mai 2019

avaliação de
5,2

Prós: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Contras: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Avaliado em mar 2019

avaliação de
4,0

Did not receive the car I reserved

Prós: Avis counter representative was very friendly and helpful.

Contras: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Avaliado em dez 2018

avaliação de
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Prós: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Contras: Everything was good

Avaliado em dez 2018

avaliação de
4,8

Deceptive Pricing

Contras: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Avaliado em ago 2018

avaliação de
6,0

Contras: Waiting for cars to become available.

Avaliado em jul 2018

avaliação de
2,0

Not a really upgrade!

Prós: None

Contras: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Avaliado em mai 2018

avaliação de
2,4

Contras: No body knew what they were doing and i wasted 1 hr at the airport

Avaliado em abr 2018

avaliação de
6,0

Prós: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Contras: Decent price for the car.

Avaliado em mar 2018

avaliação de
10,0

Prós: All went well.

Contras: Difficult to understand the lady at the dropoff at Reagan airport.

Avaliado em jan 2018

avaliação de
7,2

Prós: Car was clean and new.

Contras: Was told there would be an ezpass in the car but there was not.

Avaliado em dez 2017

avaliação de

9,2

Contras: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Avaliado em mai 2019

avaliação de
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Prós: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Contras: Everything was good

Avaliado em dez 2018

avaliação de
10,0

Prós: All went well.

Contras: Difficult to understand the lady at the dropoff at Reagan airport.

Avaliado em jan 2018

avaliação de

7,2

Prós: Car was clean and new.

Contras: Was told there would be an ezpass in the car but there was not.

Avaliado em dez 2017

avaliação de

6,0

Prós: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Contras: Avis should care about their customers and have better service

Avaliado em set 2019

avaliação de
5,2

Prós: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Contras: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Avaliado em mar 2019

avaliação de
4,0

Did not receive the car I reserved

Prós: Avis counter representative was very friendly and helpful.

Contras: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Avaliado em dez 2018

avaliação de
4,8

Deceptive Pricing

Contras: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Avaliado em ago 2018

avaliação de
6,0

Contras: Waiting for cars to become available.

Avaliado em jul 2018

avaliação de
2,0

Not a really upgrade!

Prós: None

Contras: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Avaliado em mai 2018

avaliação de
2,4

Contras: No body knew what they were doing and i wasted 1 hr at the airport

Avaliado em abr 2018

avaliação de
6,0

Prós: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Contras: Decent price for the car.

Avaliado em mar 2018

avaliação de

7ª posição

Budget

6,6 Bom (126 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Budget avaliações

Locais de aluguer

Budget

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

2500 National Avenue

+1 703 872 0320

Todas as Budget avaliações

Avaliações da Budget em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Prós: Quick drop off

Contras: Extremely long line to pick up car

Avaliado em set 2019

avaliação de
6,4

Prós: Had to wait in line for an hour to do pickup

Contras: Pickup time could have been much shorter

Avaliado em set 2019

avaliação de
3,6

Prós: Cuando retire el vehículo no se encontraba con el tanque de gasolina lleno, razón por la cual lo entregue tal y como lo recibí y me penalizaron

Contras: Mejor revisión y atención

Avaliado em ago 2019

avaliação de
8,4

Prós: Staff was great!!

Contras: I never received the confirmation from Kayak and the car started make noise on the bottom.

Avaliado em ago 2019

avaliação de
2,0

Prós: Only one and drop off OK

Contras: Not to try to screw you at every turn

Avaliado em ago 2019

avaliação de
8,8

Contras: Wait at airport was long. Could have been shorter.

Avaliado em jul 2019

avaliação de
5,2

Prós: The suv itself was fine. It had room and was comfortable for the most part.

Contras: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Avaliado em jul 2019

avaliação de
5,2

Prós: Some staff seemed friendly

Contras: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Avaliado em jun 2019

avaliação de
10,0

Prós: Friendly staff, fast and easy- took less than 5 min

Avaliado em jun 2019

avaliação de
6,8

Contras: Lady at the check out counter was extremely unhelpful. She refused to show us other options which were available within our rental class despite other cars available. Despite having three children in tow she neglected to tell us they have a 29 minute grace period during drop off as we waited before

Avaliado em mar 2019

avaliação de
7,6

Prós: Staff was nice but walked around parking garage for a long time trying to locate rental area

Avaliado em mar 2019

avaliação de
3,6

Prós: Staff person assisting with our reservation was the worst!!! She was rude and unhelpful. Finally, the staff person guided us to the wrong car.

Contras: We were not provided a vehicle comperable to our reservation and for what we paid.

Avaliado em mar 2019

avaliação de

10,0

Prós: Quick drop off

Contras: Extremely long line to pick up car

Avaliado em set 2019

avaliação de
8,8

Contras: Wait at airport was long. Could have been shorter.

Avaliado em jul 2019

avaliação de
10,0

Prós: Friendly staff, fast and easy- took less than 5 min

Avaliado em jun 2019

avaliação de

8,4

Prós: Staff was great!!

Contras: I never received the confirmation from Kayak and the car started make noise on the bottom.

Avaliado em ago 2019

avaliação de
6,8

Contras: Lady at the check out counter was extremely unhelpful. She refused to show us other options which were available within our rental class despite other cars available. Despite having three children in tow she neglected to tell us they have a 29 minute grace period during drop off as we waited before

Avaliado em mar 2019

avaliação de
7,6

Prós: Staff was nice but walked around parking garage for a long time trying to locate rental area

Avaliado em mar 2019

avaliação de

6,4

Prós: Had to wait in line for an hour to do pickup

Contras: Pickup time could have been much shorter

Avaliado em set 2019

avaliação de
3,6

Prós: Cuando retire el vehículo no se encontraba con el tanque de gasolina lleno, razón por la cual lo entregue tal y como lo recibí y me penalizaron

Contras: Mejor revisión y atención

Avaliado em ago 2019

avaliação de
2,0

Prós: Only one and drop off OK

Contras: Not to try to screw you at every turn

Avaliado em ago 2019

avaliação de
5,2

Prós: The suv itself was fine. It had room and was comfortable for the most part.

Contras: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Avaliado em jul 2019

avaliação de
5,2

Prós: Some staff seemed friendly

Contras: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Avaliado em jun 2019

avaliação de
3,6

Prós: Staff person assisting with our reservation was the worst!!! She was rude and unhelpful. Finally, the staff person guided us to the wrong car.

Contras: We were not provided a vehicle comperable to our reservation and for what we paid.

Avaliado em mar 2019

avaliação de

8ª posição

Dollar

6,5 Bom (311 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Dollar avaliações

Locais de aluguer

Dollar

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

1 Aviation Circle

+1 866 434 2226

Todas as Dollar avaliações

Avaliações da Dollar em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Prós: Nothing

Contras: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Avaliado em set 2019

avaliação de
2,0

Contras: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Avaliado em jul 2019

avaliação de
10,0

Prós: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Contras: Smiling employees

Avaliado em jul 2019

avaliação de
2,8

Prós: Nothing.

Contras: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Avaliado em mar 2019

avaliação de
2,0

Reservation declined/Horrible counter help

Contras: Horrible attitude of the counter help

Avaliado em ago 2018

avaliação de
2,0

Refund please. Now.

Prós: Nothing

Contras: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Avaliado em mai 2018

avaliação de
10,0

Excellent customer service

Prós: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Avaliado em abr 2018

avaliação de
5,2

Bait and Switch on the true cost of a rental

Prós: The car was large and seemed to get decent gas mileage. It was relatively close to DC and was ready for us on time.

Contras: Dollar tried to triple the cost of our rental with extra fees, insurance, and taxes. None of which were mentioned at the time of reservation. We ended up having to downsize our vehicle in size and quality to be able to afford our trip. Even with downsizing, our trip costs came to twice our estimated amount. I would not rent with this company again. Their deceiving price points should be reported to a consumer protection agency.

Avaliado em jan 2018

avaliação de
5,2

Dirty!!!

Contras: Orange juice in cup holder when i picked up the car...got all over my phone....and I had picked the Cleanest car in the lot! Go figure! These people do not believe in washing cars...

Avaliado em jan 2018

avaliação de
2,0

Hidden Fees Galore!

Prós: Car was fine, but tons of hidden fees.

Contras: They charged me $50 for required insurance. I was so pissed off.

Avaliado em jan 2018

avaliação de
6,0

Contras: Man at counter told us local gas prices were more than they actually were. We would have gassed it up ourselves, had we been given accurate info.

Avaliado em jul 2017

avaliação de
7,2

Long wait

Prós: Car was great, very clean and reliable.

Contras: The line to pick up the car at DCA was over an hour long, and there was only one person working the counter. It didn't appear that they had planned ahead to accommodate all of the people that were scheduled to rent cars that day.

Avaliado em jul 2017

avaliação de

10,0

Prós: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Contras: Smiling employees

Avaliado em jul 2019

avaliação de
10,0

Excellent customer service

Prós: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Avaliado em abr 2018

avaliação de

7,2

Long wait

Prós: Car was great, very clean and reliable.

Contras: The line to pick up the car at DCA was over an hour long, and there was only one person working the counter. It didn't appear that they had planned ahead to accommodate all of the people that were scheduled to rent cars that day.

Avaliado em jul 2017

avaliação de

2,0

Prós: Nothing

Contras: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Avaliado em set 2019

avaliação de
2,0

Contras: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Avaliado em jul 2019

avaliação de
2,8

Prós: Nothing.

Contras: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Avaliado em mar 2019

avaliação de
2,0

Reservation declined/Horrible counter help

Contras: Horrible attitude of the counter help

Avaliado em ago 2018

avaliação de
2,0

Refund please. Now.

Prós: Nothing

Contras: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Avaliado em mai 2018

avaliação de
5,2

Bait and Switch on the true cost of a rental

Prós: The car was large and seemed to get decent gas mileage. It was relatively close to DC and was ready for us on time.

Contras: Dollar tried to triple the cost of our rental with extra fees, insurance, and taxes. None of which were mentioned at the time of reservation. We ended up having to downsize our vehicle in size and quality to be able to afford our trip. Even with downsizing, our trip costs came to twice our estimated amount. I would not rent with this company again. Their deceiving price points should be reported to a consumer protection agency.

Avaliado em jan 2018

avaliação de
5,2

Dirty!!!

Contras: Orange juice in cup holder when i picked up the car...got all over my phone....and I had picked the Cleanest car in the lot! Go figure! These people do not believe in washing cars...

Avaliado em jan 2018

avaliação de
2,0

Hidden Fees Galore!

Prós: Car was fine, but tons of hidden fees.

Contras: They charged me $50 for required insurance. I was so pissed off.

Avaliado em jan 2018

avaliação de
6,0

Contras: Man at counter told us local gas prices were more than they actually were. We would have gassed it up ourselves, had we been given accurate info.

Avaliado em jul 2017

avaliação de

9ª posição

Payless

6,4 Bom (83 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Payless avaliações

Locais de aluguer

Payless

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

2500 National Avenue

+1 800 729 5377

Todas as Payless avaliações

Avaliações da Payless em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

8,0

Prós: Professional and courteous staff. Very easy drop off.

Avaliado em set 2019

avaliação de
2,0

Prós: The car was very very old and beat up

Contras: new or more clean car

Avaliado em ago 2019

avaliação de
10,0

Prós: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Avaliado em jul 2019

avaliação de
10,0

Rouge Rental

Prós: Nice car, easy pick up, good value for my money.

Contras: The airport is a maze.

Avaliado em jul 2019

avaliação de
4,4

Prós: The car was fine, drop off was efficient

Contras: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Avaliado em jul 2019

avaliação de
9,6

Prós: Problem free

Avaliado em mai 2019

avaliação de
4,4

Contras: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Avaliado em abr 2019

avaliação de
4,0

Prós: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Contras: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Avaliado em mar 2019

avaliação de
5,6

Contras: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Avaliado em fev 2019

avaliação de
5,2

Prós: The car was nice and clean

Contras: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Avaliado em fev 2019

avaliação de
9,6

Prós: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Contras: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Avaliado em fev 2019

avaliação de
5,2

fuel service charge for car with full tank of gas

Prós: the car was good

Contras: Immediately prior to returning the vehicle, i went to a gas station close to the airport to fill the tank. Upon returning the vehicle I saw a fuel service charge on my receipt. When I asked about it I was told the tank was not full, even as I was looking directly at the indicator which clearly demonstrated it was. After some arguing a manager made a note on my receipt to have the fuel charge removed, but told me to go talk to the service counter - which would have required standing in a long line. I left and am calling my credit card company regarding the fraudulent fuel charge.

Avaliado em dez 2018

avaliação de

10,0

Prós: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Avaliado em jul 2019

avaliação de
10,0

Rouge Rental

Prós: Nice car, easy pick up, good value for my money.

Contras: The airport is a maze.

Avaliado em jul 2019

avaliação de
9,6

Prós: Problem free

Avaliado em mai 2019

avaliação de
9,6

Prós: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Contras: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Avaliado em fev 2019

avaliação de

8,0

Prós: Professional and courteous staff. Very easy drop off.

Avaliado em set 2019

avaliação de

2,0

Prós: The car was very very old and beat up

Contras: new or more clean car

Avaliado em ago 2019

avaliação de
4,4

Prós: The car was fine, drop off was efficient

Contras: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Avaliado em jul 2019

avaliação de
4,4

Contras: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Avaliado em abr 2019

avaliação de
4,0

Prós: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Contras: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Avaliado em mar 2019

avaliação de
5,6

Contras: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Avaliado em fev 2019

avaliação de
5,2

Prós: The car was nice and clean

Contras: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Avaliado em fev 2019

avaliação de
5,2

fuel service charge for car with full tank of gas

Prós: the car was good

Contras: Immediately prior to returning the vehicle, i went to a gas station close to the airport to fill the tank. Upon returning the vehicle I saw a fuel service charge on my receipt. When I asked about it I was told the tank was not full, even as I was looking directly at the indicator which clearly demonstrated it was. After some arguing a manager made a note on my receipt to have the fuel charge removed, but told me to go talk to the service counter - which would have required standing in a long line. I left and am calling my credit card company regarding the fraudulent fuel charge.

Avaliado em dez 2018

avaliação de

10ª posição

Advantage

5,5 Razoável (108 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Advantage avaliações

Locais de aluguer

Advantage

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

2600 Jefferson Davis HWY

+1 703 838 1666

Todas as Advantage avaliações

Avaliações da Advantage em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

6,0

Prós: Car was clean and in good condition

Contras: Shuttle from airport is not timely. Waiting in line for reserved car is not timely. And multiple times the car would be exchanged. I was also advised to purchase the EZ toll pass although my route did not require a toll road.

Avaliado em set 2019

avaliação de
10,0

Prós: Price point was easy. Easy shuttle to airport terminal.

Contras: Give us direct communication - of how to get to advantage. Didn’t know it was two different shuttles.

Avaliado em set 2019

avaliação de
3,6

Prós: Staff was friendly

Contras: Your site states that Advantage is within the airport rental car center, when in fact, it is off-airport, requiring a second, unpredictable shuttle. Also the car interior had a horrible chemical smell. Had drive the whole rental duration with all of the windows down.

Avaliado em ago 2019

avaliação de
6,0

Prós: All service area were great at what they do. Just as well as the big boys.(Hertz and Avis)

Contras: There is always room for improvement with any product or services but I have no idea what it could be at this time.

Avaliado em ago 2019

avaliação de
6,8

Prós: Drop off and pick-up were smooth and quick. Car was reasonably clean and got me where I needed to go.

Contras: At DCA, the Advantage office is off-airport, separate even from the other rental agencies. A lot of conflicting information regarding the shuttle was given by various employees. Outsourced customer service was completely useless for local information, e.g. shuttle schedules and office hours.

Avaliado em jul 2019

avaliação de
7,6

Contras: Better trained staff who clearly understand and communicate company policy. Read the contract!!

Avaliado em jun 2019

avaliação de
2,0

Prós: Horrible service, bad cars, and sneaky fees with no invoice.

Contras: Everything

Avaliado em mai 2019

avaliação de
2,4

Prós: The staff is slow, lethargic and do not value customers time. Pickup and dropoff is very slow and confusing. Vehicles are functional but old and uncomfortable. Skip this location and company altogether.

Contras: Shut down the location. Noone should be renting from Advantage.

Avaliado em abr 2019

avaliação de
6,0

Contras: The staff

Avaliado em mar 2019

avaliação de
8,4

Excellent Rental on a Snowbound Day in DC

Prós: Good value, pick up and drop off were excellent on a very cold day with very heavy snowfall.

Contras: The discomfort of driving a small and light weight vehicle on a cold day with unusually heavy snowfall in Washington DC. The car handled itself well.

Avaliado em jan 2019

avaliação de
10,0

Prós: Top of the line minivan product.

Contras: It wasn't clear (and seemingly could not be) whether to use the Allianz third party insurance offered by the web site or if Advantage had some product.

Avaliado em dez 2018

avaliação de
6,0

Mediocre rental

Prós: Drop off was quicker and easier than most companies.

Contras: When I picked up it was dark and the person at the desk merely clicked the unlock button to show me where the car was in the parking lot. It was far too dark for me to be able to inspect the car. When I got on the road, I discovered that the windshield wipers were terrible and almost immediately the tire pressure warning came on for the right front tire. Not impressed with the upkeep of the vehicle or the service at pickup.

Avaliado em dez 2018

avaliação de

10,0

Prós: Price point was easy. Easy shuttle to airport terminal.

Contras: Give us direct communication - of how to get to advantage. Didn’t know it was two different shuttles.

Avaliado em set 2019

avaliação de
10,0

Prós: Top of the line minivan product.

Contras: It wasn't clear (and seemingly could not be) whether to use the Allianz third party insurance offered by the web site or if Advantage had some product.

Avaliado em dez 2018

avaliação de

6,8

Prós: Drop off and pick-up were smooth and quick. Car was reasonably clean and got me where I needed to go.

Contras: At DCA, the Advantage office is off-airport, separate even from the other rental agencies. A lot of conflicting information regarding the shuttle was given by various employees. Outsourced customer service was completely useless for local information, e.g. shuttle schedules and office hours.

Avaliado em jul 2019

avaliação de
7,6

Contras: Better trained staff who clearly understand and communicate company policy. Read the contract!!

Avaliado em jun 2019

avaliação de
8,4

Excellent Rental on a Snowbound Day in DC

Prós: Good value, pick up and drop off were excellent on a very cold day with very heavy snowfall.

Contras: The discomfort of driving a small and light weight vehicle on a cold day with unusually heavy snowfall in Washington DC. The car handled itself well.

Avaliado em jan 2019

avaliação de

6,0

Prós: Car was clean and in good condition

Contras: Shuttle from airport is not timely. Waiting in line for reserved car is not timely. And multiple times the car would be exchanged. I was also advised to purchase the EZ toll pass although my route did not require a toll road.

Avaliado em set 2019

avaliação de
3,6

Prós: Staff was friendly

Contras: Your site states that Advantage is within the airport rental car center, when in fact, it is off-airport, requiring a second, unpredictable shuttle. Also the car interior had a horrible chemical smell. Had drive the whole rental duration with all of the windows down.

Avaliado em ago 2019

avaliação de
6,0

Prós: All service area were great at what they do. Just as well as the big boys.(Hertz and Avis)

Contras: There is always room for improvement with any product or services but I have no idea what it could be at this time.

Avaliado em ago 2019

avaliação de
2,0

Prós: Horrible service, bad cars, and sneaky fees with no invoice.

Contras: Everything

Avaliado em mai 2019

avaliação de
2,4

Prós: The staff is slow, lethargic and do not value customers time. Pickup and dropoff is very slow and confusing. Vehicles are functional but old and uncomfortable. Skip this location and company altogether.

Contras: Shut down the location. Noone should be renting from Advantage.

Avaliado em abr 2019

avaliação de
6,0

Contras: The staff

Avaliado em mar 2019

avaliação de
6,0

Mediocre rental

Prós: Drop off was quicker and easier than most companies.

Contras: When I picked up it was dark and the person at the desk merely clicked the unlock button to show me where the car was in the parking lot. It was far too dark for me to be able to inspect the car. When I got on the road, I discovered that the windshield wipers were terrible and almost immediately the tire pressure warning came on for the right front tire. Not impressed with the upkeep of the vehicle or the service at pickup.

Avaliado em dez 2018

avaliação de

11ª posição

E-Z Rent-A-Car

5,3 Razoável (30 avaliações)

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

E-Z Rent-A-Car avaliações

Locais de aluguer

E-Z Rent-A-Car

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

2600 Jefferson Davis HWY

+1 703 838 1666

Todas as E-Z Rent-A-Car avaliações

Avaliações da E-Z Rent-A-Car em Aeroporto de Washington, D.C. Washington Ronald Reagan

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Contras: notify whether it's cancelable or not

Avaliado em set 2019

avaliação de
7,6

Contras: The car smelled like body odor

Avaliado em mai 2019

avaliação de
7,6

A little awkward on the pick up

Prós: Car was nice and clean. People were nice

Contras: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Avaliado em set 2018

avaliação de
3,2

one of the worst car rental experiences I've had

Prós: The car was pretty clean and drove decently. There were no major dents or scratches.

Contras: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Avaliado em mar 2018

avaliação de
2,0

They closed early and stranded us at the airport

Contras: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Avaliado em fev 2018

avaliação de
2,0

Prós: Nothing, EZ rental seems like a scam did not pick up rental

Contras: They do not properly inform customers and try to add hidden charges.

Avaliado em fev 2018

avaliação de
2,0

Missing Car

Prós: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Avaliado em fev 2018

avaliação de
10,0

Quick and easy

Prós: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Avaliado em fev 2018

avaliação de
6,0

Would pay extra at a competitor next time

Prós: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Avaliado em fev 2018

avaliação de
8,8

Prós: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Contras: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Avaliado em jan 2018

avaliação de
4,0

Not at DCA!

Contras: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Avaliado em jan 2018

avaliação de
3,6

Rude staff, dirty car

Prós: Quick pick up and drop off, also cheap price.

Contras: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Avaliado em jan 2018

avaliação de

10,0

Quick and easy

Prós: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Avaliado em fev 2018

avaliação de
8,8

Prós: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Contras: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Avaliado em jan 2018

avaliação de

7,6

Contras: The car smelled like body odor

Avaliado em mai 2019

avaliação de
7,6

A little awkward on the pick up

Prós: Car was nice and clean. People were nice

Contras: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Avaliado em set 2018

avaliação de

2,0

Contras: notify whether it's cancelable or not

Avaliado em set 2019

avaliação de
3,2

one of the worst car rental experiences I've had

Prós: The car was pretty clean and drove decently. There were no major dents or scratches.

Contras: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Avaliado em mar 2018

avaliação de
2,0

They closed early and stranded us at the airport

Contras: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Avaliado em fev 2018

avaliação de
2,0

Prós: Nothing, EZ rental seems like a scam did not pick up rental

Contras: They do not properly inform customers and try to add hidden charges.

Avaliado em fev 2018

avaliação de
2,0

Missing Car

Prós: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Avaliado em fev 2018

avaliação de
6,0

Would pay extra at a competitor next time

Prós: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Avaliado em fev 2018

avaliação de
4,0

Not at DCA!

Contras: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Avaliado em jan 2018

avaliação de
3,6

Rude staff, dirty car

Prós: Quick pick up and drop off, also cheap price.

Contras: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Avaliado em jan 2018

avaliação de

Sunnycars

2 estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Locais de aluguer

Sunnycars

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

1 Aviation Circle

2500 National Avenue Garage A

Advance Car And Truck Rental

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Locais de aluguer

Advance Car And Truck Rental

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

2600 Jefferson Davis Hwy, Arlington

+1 703 838 1666

Easirent

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Locais de aluguer

Easirent

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

Ronald Reagan Washington National Airport

Europcar

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Locais de aluguer

Europcar

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

Please Go To The Advantage Counter

+1 703 838 1666

keddy by Europcar

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan

╳

Locais de aluguer

keddy by Europcar

Estações em Aeroporto de Washington, D.C. Washington Ronald Reagan

2600 Jefferson Davis Hwy, Washington Reagan Airport

+1 703 838 1666

Rent-A-Wreck

1 estação em Aeroporto de Washington, D.C. Washington Ronald Reagan