Avaliações recentes
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9,2
Prós: Very fast and easy check in and drop off. All fees were included in the price quoted (rare for car rentals--which included a 1 way drop off fee).
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10,0
Prós: Easy process and staff very helpful
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10,0
Prós: Staff helpful. Upgraded my car when there was a difficulty with the Kayak reservation.
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10,0
Prós: Very friendly and helpful staff and the pickup/drop off couldn't have been any smoother.
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10,0
Prós: pick-up and drop-off processing were really fast and easy
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10,0
Prós: Staff at the pick-up/drop-off location was super helpful and friendly!
Contras: The only issue I had was that they were out of the car type I reserved but the staff was very helpful in offering a ride to another location that would have one in stock, I was just sort of impatient
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10,0
Prós: Everything was very easy and staff very friendly
Contras: Keep up the good work!
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2,4
Prós: The staff was lovely. That’s the only good part.
Contras: They had no cars despite my reservation through you. They sent me to another location and the STILL DIDNT HAVE ANY CARS. I wasted hours and wound up taking a $200 Uber ride.
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10,0
Prós: Car was very fuel efficient
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2,0
Contras: Last minute. Your car rental call me , no minivan 7 seats For your reservations... dec 26 -2019 to 1-3-2020. I did no have this problem like this with any agency ... Like Enterprise car rental... too ,,, too bad . I never deal with Enterprise... I will let all my friends know about this case... Michael Trang
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9,2
Prós: Staff was very accommodating and helpful. The entire process was very smooth and quick.
Contras: Better drop off instructions.
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4,0
Contras: I will never use Kayak again and I promise to let all yelp users know. I made reservations for a car rental at LAX 6 weeks before my trip to LA. Once I got to LA, I found out that Kayak had made the reservation at an Enterprise location 50 miles away from the airport. Now I don't know street names in LA so I had no idea this was the case until I tried to pick up my car at the Enterprise LAX location. It was January 26th and every single car rental facility was completely booked. I could not find a car anywhere. Kayak did not have a phone number published so I was unable to talk with anyone there for assistance. I eventually found a car at Allied car rental over a mile away and ended up paying double the price I had originally had reservations for. And got totally inferior car. Never using Kayak again and making sure to spread the word.
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9,2
Prós: Very fast and easy check in and drop off. All fees were included in the price quoted (rare for car rentals--which included a 1 way drop off fee).
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10,0
Prós: Easy process and staff very helpful
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10,0
Prós: Staff helpful. Upgraded my car when there was a difficulty with the Kayak reservation.
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10,0
Prós: Very friendly and helpful staff and the pickup/drop off couldn't have been any smoother.
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10,0
Prós: pick-up and drop-off processing were really fast and easy
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10,0
Prós: Staff at the pick-up/drop-off location was super helpful and friendly!
Contras: The only issue I had was that they were out of the car type I reserved but the staff was very helpful in offering a ride to another location that would have one in stock, I was just sort of impatient
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10,0
Prós: Everything was very easy and staff very friendly
Contras: Keep up the good work!
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10,0
Prós: Car was very fuel efficient
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9,2
Prós: Staff was very accommodating and helpful. The entire process was very smooth and quick.
Contras: Better drop off instructions.
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2,4
Prós: The staff was lovely. That’s the only good part.
Contras: They had no cars despite my reservation through you. They sent me to another location and the STILL DIDNT HAVE ANY CARS. I wasted hours and wound up taking a $200 Uber ride.
avaliação de
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2,0
Contras: Last minute. Your car rental call me , no minivan 7 seats For your reservations... dec 26 -2019 to 1-3-2020. I did no have this problem like this with any agency ... Like Enterprise car rental... too ,,, too bad . I never deal with Enterprise... I will let all my friends know about this case... Michael Trang
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4,0
Contras: I will never use Kayak again and I promise to let all yelp users know. I made reservations for a car rental at LAX 6 weeks before my trip to LA. Once I got to LA, I found out that Kayak had made the reservation at an Enterprise location 50 miles away from the airport. Now I don't know street names in LA so I had no idea this was the case until I tried to pick up my car at the Enterprise LAX location. It was January 26th and every single car rental facility was completely booked. I could not find a car anywhere. Kayak did not have a phone number published so I was unable to talk with anyone there for assistance. I eventually found a car at Allied car rental over a mile away and ended up paying double the price I had originally had reservations for. And got totally inferior car. Never using Kayak again and making sure to spread the word.
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