hotéis em Los Angeles

Prós: Se você quer ser tratados como realeza, hospede-se aqui. A equipe é incrível.

Prós: Everything

Contras: Nothing great place

Prós: Excelent location, friendliness and availability of staff ( they brougth us a fridge) , cleanliness and room ambiance.Thank You!

Prós: The staff, the attention to detail, and the location was perfect!

Prós: Location near LA Live was a plus. Pool deck area was a wonderful amenity.

Contras: The property was not maintained well. The house car was not as advertised. It was not kid friendly. Amenities were very weak. Worst value for a Ritz we’ve been to. Will not be back.

Prós: overall atmosphere, ambiance, was perfect.

Prós: the bathroom and shower area was nice.

Contras: The price of the hotel isn't worth the mediocre look of the room. Your paying for the location and name of the hotel not the actual luxury.

Prós: The staff

Contras: The beds hard as rock for this kind of money not worth staying

Prós: Very clean, front desk staff extremely helpful.

Contras: Staffing around pool did not meet expectation. Food ordered never arrived and staff not even apologetic

Contras: Equipe de estacionamento com manobrista foi rude

Prós: A equipe é simpática e eficiente.

Prós: Eu amo tudo sobre este hotel, excelente equipe excelente vista belo hotel

Prós: Tudo é ótimo! Despesas excepto estacionamento na área. Tente não drive se possível. Brian

Prós: O quarto era bom e a cama era confortável.

Contras: O estacionamento era um roubo, por US$ 42 eu quase fui dormir no meu carro.

Prós: The closeness to the Staples Center!!

Contras: The front desk attendant was rude! The furniture in the lobby and rooms need a upgrade immediately and the rooms are not as clean as they should be. The animals are everywhere seems like a zoo instead of a hotel.

Prós: Clean, great staff from check in to check out. Everyone we met was professional and helpful. Could tell they cared about the guests.

Contras: Looked to upgrade to a suite but only one king size bed in the room. Pool was nice but found the water to be a bit dirty.

Prós: Location

Contras: Beginning to look run down. The restaurant needed new upholstery, the floors were badly scuffed and the woodwork was scraped and marked. AC Registers were dirty, room furniture was scuffed. It looked tired.

Prós: Professional staff.

Contras: No.

Prós: I did like the location of the hotel. Had a great corner room.

Contras: When having breakfast our waiter had no personality, and gave a look at me like my wife and I was going to skip on the bill.

Contras: hidden $20 a day resort fee. This is not a resort. And over $50 parking

Prós: The room was great and I loved the robe!

Contras: My room was right off the elevators.

Prós: Chuveiro

Contras: Cama travesseiro e toalhas com odor

Prós: location and kindness

Contras: destination fee

Prós: Good location. Great on site amenities.

Contras: $50 parking and $25 resort fee per night. Almost doubled my price

Prós: Convenience! So close to the staples center to enjoy the NBA game. Antonio was great at checkin and checkout, he was the best!! He helped make our stay enjoyable.

Contras: More breakfast options for the hosted breakfast.

Prós: Excellent location near Staples Center.

Contras: The property is showing age, funky plastic shower covers, no where to charge phones near bed, only an iPod docking station with an old charging port. The bed is horrible, hard and stiff.

Prós: Excellent location, BEAUTIFUL views, great architecture, friendly staff, etc!

Contras: Nothing!

Prós: That there was a social club inside

Contras: Wasn't info of night club

Contras: We weren’t disclosed the parking charges. It was upsetting paying $47 a day!! If I had knew I wouldn’t of booked the hotel. Also our rooms weren’t clean on the last day we stayed till 6pm.

Prós: Great location, good amenities, clean hotel, friendly staff!

Prós: Vince at the front desk was very professional and courteous! He helped our checkin process go very smoothly and he had exceptional customer service!

Prós: Nice staff Greenspan’s metropolis was interesting

Contras: Room wasn’t well cared for. Needed maintenance was dusty and grout in bathroom want sealed which is odd.

Prós: breakfast perfect

Prós: Awesome location fantastic food and bar. Highly recommend this hotel.

Contras: Nothing

Prós: Prime downtown location. Bar area was nice. My view was pretty good.

Contras: My room was not ready at check in. Had to wait which through off my schedule. The fridge was unplugged for some reason. Unable to chill my NYE champagne upon arrival. Tried to order room service but no one would answer the phone. Had to get postmates.

Prós: Great Room

Prós: Staff was very helpful and friendly and the use of business center was essential

Prós: Location was good. Lose to freeway and LA attractions.

Contras: I was given a room without any livable doors for the bathroom . Parking fee is very expensive and most of days they left the van in front of the hotel, not sure why I was even charged.

Prós: Ótimo serviço!

Contras: O estacionamento é muito caro

Prós: O quarto era espaçoso e limpo com uma excelente vista para viver. Nokia Ele estava pronto quando prometeu e a equipe foi muito confortáveis.

Prós: A equipe - muito amigável. Quartos limpos.

Contras: Ter que pagar usd 88.00 pelo estacionamento por 2 dias. a luz só é ativada com a minha chave do quarto.

Prós: Meu marido e eu ficamos no Lux depois do concerto no Staple Center. O hotel fica do outro lado da rua do Staple Centre. Há muitos restaurantes por perto também.

Contras: A recepção não conseguiu encontrar a nossa reserva, mas tive a sorte de ter impresso comigo. Então, tivemos que esperar até depois das 3.45. Para fazer o check-in. Eu me pergunto se o hotel não tem suficiente donas de casa.

Prós: Muito limpo, a equipe foi incrivelmente agradável, garrafas de água de cortesia

Prós: A equipe da recepção foi amigável, e o quarto parecia agradável.

Contras: O serviço de quarto é o pior que já experimentei! Vêm e não mudam as folhas e nunca limpe o lixo e os tecidos se algum estiver no assoalho deixam-no! E uma vez que eles deixaram o material de limpeza em nosso banheiro. Eu odiava o serviço de quarto tão ruim! E a água de cortesia um dia eles colocam o outro que não! É apenas mau serviço

Prós: Localização, bom quarto, muito confortável

Contras: O estacionamento era muito caro.

Prós: Localizacao, tem metro proximo que possibilitou conhecer outras regioes. o Concierge (Nicolas) entrou em contato conosco antes da viagem e nos ajudou a preparar alguns roteiros, Transfers... (acabou ficando caro, vale dar uma pesquisada, mas foi algo bem util). Wi-fi funcionou super bem

Contras: Infelizmente minha esposa sofreu com BED BUG neste hotel. Quando chegamos o cheiro do quarto estava forte, mas achávamos que era algo normal, mas acabamos tendo a triste surpresa do BED BUG (Importante exigir dos hoteis a certificacao contra dedetizacao deste percevejo - consta na legislacao americana). Istou acabou com nossa viagem. Ideal pegar quartos dos fundos, pois na frente (principalmente andares de baixo) tem casas de show, estadio e uma rua bem movimentada.

Prós: O hotel tem potencialidades e uma ótima localização mas falta tudo o resto.

Contras: A limpeza é muito má. Tivemos que mudar de quarto porque encontrámos vermes no chuveiro!!!!! Um horror...

Prós: Location

Contras: 1- valet pricing 2- zero insulation, can hear next room whisper. 3- AirCondition very loud and still attached to the window. 4- room was not ready at 3 pm like they promised.

Prós: Location great

Contras: Room service hours

Prós: Everything

Prós: Location Room service House keeping

Contras: Front office/ Reception: Check in experience. It certainly one of the most hopeless experiences that I had in recent time. The front office person’s attitude was so unprofessional. A little detail: The check in time stated 3 pm I reached there by 2:50 pm and were curly told to wait for 20 minutes. The reason : housekeeping is in progress. It was 4:05 pm , after almost 1 hour of wait I went to check, and was told that I need to wait at least TWO HOURS . When asked why, the gentleman @ the front office, simply shrugged and said HE DOES NOT KNOW. I have never seen this kind of ambiguous attitude with complete apathy. This is not the way to treat guests. Finally I had no option but to call booking.com hotline. Within 5 minutes a gentleman who appeared to be a Sr person appeared, quickly called m last name out, promptly processed the check in, allotted the room. Offered apologies for the long wait and gave me complimentary breakfast coupon. I wish the hotel management duly “train” the front office person on the basics of customer service.

Prós: service and rooms very clean

Contras: parking charge and extra 20 usd dayly for additional services thta I did not use

Prós: Big bed

Contras: So noise ,can't sleep well during 5 night because i heard voice fron beside room and road

Prós: View was awesome, best was very comfortable and everything was within walking distance from the hotel

Contras: Nothing. I loved it!

Prós: Location, near the Staples Center, great if you are a sports fan, basketball and ice hockey. Also great chill out, NIXO, and staff very friendly and service

Contras: Noisy at night if you have room with Figueroa St window you can’t rest as it should be. Also, although it is a very good place, NIXO is only open from 4pm so nothing to do inside hotel in the morning

Prós: Hotel muito bonito, quarto espaçoso e bar no rooftop legal e lindo

Contras: Estacionamento caro, e bastante barulho a noite em frente ao hotel

Prós: Location

Contras: The showers got flooded. The lifts were slow. Noise could be heard in the room. The building needs to be refurbished.