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This is one of our favorite hotels, boutique style and personalized service. Magnificent rooms, decor, everything! The garden was fantastic, the place very quiet despite its location at Sunset. A secret oasis.... This will be our home every time we are in L.A.
Excellent location, big room, excellent swingming pool, excellent restaurant, kindly staff, high quality. My advice: you are going to spend a lot of many in tips because of the excellent service.
The staff made you feel like they would willingly help..and I did have a few problems to sort-they went out of their way to help. The location was excellent for visiting The Getty. No, nothing
We liked the decor and style of the hotel. Our frig. was not working in the room and we had a jacuzzi suite. We called for them to replace but they never showed. We weren't waiting around either.
The restaurant is excellent. The distance to the pool.
Convenient, easy to access freeway, near enough to go to Santa Monica. My room was not cleaned until afternoon.
What a steal for this price! 5 star hotel by far! Exceeded my expectations. room was gorgious with all new appliances and furniture. Colors were neutral and inviting. Loved this hotel! will definitely stay here for any future Southern California trips!
Its in a great location provided you have a car and the majority of the staff were very helpful and polite (though the person who checked us in was rather offhand and did not get the stay off to a great start). The room (118) was fairly dark with no view and noisy because of its location near the reception and clumping from guests staying upstairs, The bathroom facilities were cramped and very tired.
Good location, Modern, Good service, Nice staff The vale parking is very convenient but not when there is an event going on.
Great design in the rooms and hotel in general, i.e. furnishing and good taste, well combined. Staff is absolutely lovely. Valet parking felt like a regime sometimes but that's just l.a. style I guess which one is not accustomed to. Accept for some valet parking attendants.
Great service, responsive front desk. Rooms are nice, large and you have temperature control. Pool was nice. Good for swimming, generally deeper. Might not be as good for small kids. No continental breakfast. Only one vehicle for their advertised service. Broken down when I needed it.