Staff was very friendly. Room was nice and quiet Typical of area, parking was expensive, though valets were wonderful and very fast.
The towels felt like sandpaper. The weren't soft...
Have always been a huge Kimpton fan. This one is right on Wilshire, convenient to Westwood/UCLA and Century City. It's a redo of an older property. Nicely finished but nothing to write home about. Did not have a chance to try the bar or the restaurant. Room service prices were reasonable. Seems to appeal to a younger, hip crowd. All that said it's a very solid, cost competitive choice if you need to stay in this part of town. We'll be back.
I like the convenience of the location and the friendliness of the staff. No major dislikes.
The design of the lobby and rooms are beautiful. The front of house staff and restaurant team are beyond friendly. I loved the location - I just wish it had been a bit closer to the heart of Beverly Hills. The pool area was a bit disappointing. Since it was not rooftop I wish it had been a bit more lush. Also wish there was regular wait service out there.
I like the style of this hotel overall, I think they can updated the hallways as well, it doesn't match the restaurant and lobby feel. The bathroom was a little yucky. I would describe the atmosphere in room as "dry", felt like I had to wake up several times to drink water. The pool area is small, for families I think that is perfect but to lounge around it doesn't feel right.
The only positive feature of this hotel is the free wine. Pool sucks. No self parking despite the fact that they have a 3-4 story parking garage in the hotel. Decor is heinous. They put us in a handicap room for no reason when they had plenty of capacity. Subpar location and an extremely boring area, unless you 90 years old and named Ethel.
Location was okay, right near highway Didn't notify us they were under renovation because we booked through booking.com not directly through the hotel (and thank goodness they are renovating the rooms look TIRED), reserved a king deluxe and they oversold our room type and weren't able to honor our reservation the first night. I was offered a partial refund and a change to a new room the second night but it made for an unpleasant first night stay. While under renovation there is no restaurant in the hotel and room service was over priced and lousy. $50 for pancakes and eggs for 2 that tasted so blah we weren't interested in finishing. I have never written a review before but this place was like a Venus trap, they lure you in online then we were there we saw too late the hotel for what it really was. Buyer beware.
My husband and I took a quick trip to LA, one of our planned honeymoons but also to maintain our flight status on the airline we travel. We decided to look at some of the Kayak reviews online, and came across the Hotel Palomar. We enjoy boutique hotels and the price was right so we decided to give it a try. Staff: Wesley, a front desk agent, was friendly and welcoming. In fact, he prepared a hand written note and sent up a bottle of wine, cheese, and chocolate covered strawberries for our honeymoon celebration. It was a very nice touch. In fact, we did not encounter ANY rude, mediocre, or unhelpful hotel employee during our entire stay, including employees at the restaurant, vallets, or front desk. Excellent! Location: prime for us. The activities we had planned were are located in the westwood area. Its a beautiful neighborhood, also located near the freeway entrance. Added bonuses: 1) A delicious coffe and tea hour in the morning with complimentary newspaper, 2) Fruit infused water provided all day in the lobby, 3) very fun FREE cocktail hour (two types of wine). There was even a DJ.4) You can request to have a live gold fish keep you company in your room during your stay. Of course we took advantage of this. We even named our loaner pet. So SWEET! 5) They have a list of items that are provided free of charge at your request: curling iron, razors, combs, deodrant, humidifier. They even provide a yoga mat.
Localização e limpeza
Localização, estrutura do hotel, limpeza e os funcionarios são todos muito atenciosos. Poderia ter um Cafe da Manhã incluso na diaria, mesmo que ela seja um pouco mais cara ( preços razoaveis )
O conforto, o requinte e a localização. Não há o que falar.
do local, muito bonito, do atendimento dos funcionarios, prestativos e atenciosos (nem sempre americanos sao assim), o hotel apresenta também um bom restaurante com preços até que razoáveis para o padrão de Beverly Hills
localizacao e perfeita
Localização; cortesia dos funcionários; acomodações
A localização e a cortesia Dos funcionarios. Poderiam melhoram o chuveiro.
A localização Melhoria do atendimento da recepção do hotel.
A Localização do Hotel é maravilhosa, assim como a área de lazer do mesmo. O único ponto negativo, foi a cobrança pelo serviço de internet e estacionamento.
O hotel tem ótima localização, fica na parte que mais gosto de Los Angeles, Westwood. O hotel - Royal Palace Westwood - é simples e despretensioso. Poderia, portanto, ter uma diária menos salgada. Seu vizinho, o charmoso Claremont Hotel, é bem mais barato.
Excelente no quesito custo-benefício; localização excepcional, há duas quadras da UCLA; conforto do quarto. Mais dois itens bastante positivos: internet e estacionamento grátis.
A localização, o parking gratuito (uma grande vantagem na zona) e o facto do quarto possuir um pequea cozinha com microondas. O cheiro dentro do hotel não é dos melhores, mas quero salientar que o quarto estava limpo e não tinha qualquer odor.
A localização é ótima. Além disso, os funcionários estão sempre dispostos a ajudar.
Localização excelente para quem procura explorar a cidade. Convenientemente situado para conhecer Hollywood, Beverly Hills e arredores. Os funcionários foram muito atenciosos em todos os momentos.
Wonderful staff. Lovely boutique hotel
Hilgard has the best value for money in the UCLA neighborhood..
Desk staff were most cordial and informative and dhellpful.
Close to UCLA and in the heart of Westwood Village. Very quiet and clean.
Location , free parking , free Internet and good price Bathroom was dirty
A localização é muito boa e o cafe da manhã continental tambem é bom. O hotel não tem aquecimento da agua eficiente e tivemos que tomar banho frio todos os dias. O gerente diz que é por causa do horario que todos usam, mas não é o que acontece todos os banhos foram frios.
Quartos limpos, atualizado, área agradável Sem porta no banheiro, sem banheira de imersão como o anunciado