Voos para Aeroporto de Paris-Charles de Gaulle

Contras: "Flight was 90 minutes late."

Contras: "My luggage is lost"

Prós: "Crew was excellent. Seats were uncomfortable"

Prós: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Prós: "Everything"
Contras: "Nothing"

Prós: "Everything aside from the food and cabin atmosphere."
Contras: "Food and cabin atmosphere. The cabin felt very stuffy and warm."

Prós: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Contras: "Nothing!"

Prós: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Contras: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Contras: "All good!"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "Seats are too cramped for an international flight."

Prós: "crew are well trained"
Contras: "chicken dinner was not tasty at all"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "After having read Swiss Airline reviews I was prepared for a difficult and uncomfortable trip from BOS to ZUR. I was pleasantly surprised to the kindness and comfort I found in the economy class of Swiss Airline. Bags were checked in, flight was timely and legroom was satisfactory. I would highly recommended Swiss Airline due to my overall experience."

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "Ricaro seats often broken and backs don’t stay in the upright position."
Contras: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Prós: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Contras: "Nothing, really!"

Prós: "Service and food where good."
Contras: "Sound only came out of one side of head phones, tried multiple sets."

Prós: "The seats in exit row were large enough for me to straighten my legs"
Contras: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Contras: "Not on time at all. Toooooo late boarding"

Prós: "always enjoying my swiss flights. Thanks guys good job"

Prós: "Service was great with staff being very professional Flights were on time and entertainment selections were good."

Contras: "My entertainment unit was not working the whole flight."

Contras: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"

Contras: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Prós: "The plane was very clean the seats were neat and everyone was very friendly."

Prós: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Contras: "All of the above with the exception of crew & food comment."

Prós: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Prós: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Prós: "See above. Zurich is a very easy airport and even though our layover was short we never felt rushed or stressed."

Contras: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."

Prós: "I had no idea i would be charged for just one check in bag!"
Contras: "I had no idea i would be charged for checked in bag! Scam!"

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Prós: "Friendly crew, decent meal, and above-average entertainment systems"
Contras: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Prós: "Croissants and chocolate on an early morning flight"

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Prós: "They put us in a nice hotel"
Contras: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Prós: "The seats"

Prós: "Crew handled it well"

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Prós: "Overall product fine, food excellent"
Contras: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."

Contras: "Not enough leg room"

Prós: "The crew was excellent."
Contras: "The seats are too close to each other. \"

Prós: "I like that this plane had more leg room then other airlines."

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "Crew"
Contras: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Prós: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Contras: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Prós: "The crew on-board was nicer this time"
Contras: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Prós: "Everything was great"
Contras: "I’d honestly pay more for childless flights"

Contras: "Improving customer service during delay but overall good"

Prós: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Contras: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Prós: "Service and the crewe was very kind"
Contras: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "Food could be improved."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Quick, efficient, relaxing."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Staff was great."
Contras: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Prós: "Crew were professional and friendly"
Contras: "Small seats"

Contras: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Contras: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Contras: "Flight was 2 hours late in departing from Frankfurt."

Prós: "The seats are comfortable and the plane was clean and well-presented."
Contras: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Prós: "Professional, efficient, full, nice sandwich and coffee."

Contras: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Contras: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Prós: "Enough space for my legs, cabin crew okay"
Contras: "No entertainment"

Contras: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Prós: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Houve atrasos mas saídas"

Prós: "The crew was nice and professional."
Contras: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Prós: "Crew was fantastic."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Title says it all Short flight"

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Prós: "Standard short flight."
Contras: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Prós: "Crew attitude - so much better than on the indifferent and even hostile US carriers"

Prós: "Courteous flight crew"

Prós: "- crew was nice - overall flight was smooth"
Contras: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Contras: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Prós: "Tripulação boa"

Prós: "Tripulação excelente."

Prós: "Crew very professional"
Contras: "Boarding was a little confusing"

Prós: "Food"
Contras: "Seat"

Prós: "Yes"
Contras: "Everything very good"

Prós: "Entire trip was easy and comfortable."

Prós: "Everything was great"
Contras: "N/A"

Contras: "boarding wasn't good."

Prós: "The transfer times were excellent"

Contras: "Boarding at CDG was awfully slow"

Prós: "The airplane"
Contras: "Nothing"

Contras: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Contras: "The fligh Washington delay more than a hour"

Contras: "Arrived 5 hours late"

Prós: "Over all everything was great, except the bags check in"

Contras: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Contras: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Prós: "Nithing"
Contras: "They were unfreindly and rude."

Contras: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Contras: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Contras: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Prós: "La entrada"
Contras: "El resto de cosas"

Prós: "Free snack and drinks. Good service."

Prós: "The service"
Contras: "Nothing"

Prós: "Got pillow, blanket, headphone and eye cover"
Contras: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Prós: "The hostesses were very kind and nice"

Contras: "It was delayed"

Prós: "On time departure and arrival"

Contras: "They lost my luggage"

Contras: "Clean. Courtesy of staff on plane."

Prós: "Airplane staff were good"

Prós: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Contras: "."

Contras: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Contras: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Prós: "Standard stuff"

Prós: "Good seat near the front."
Contras: "Delayed arrival by 30 minutes."

Prós: "Efficient check-in."
Contras: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Contras: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Prós: "Boarding sevece was very nice and helpful Thanks so much"

Contras: "Meal choice missing kosher non-gluten combination."

Prós: "Free drinks and snack!"
Contras: "Nothing"

Prós: "Late"
Contras: "Late"

Prós: "It was as expected."
Contras: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Contras: "Left a little late for no apparent reason."

Contras: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"

Prós: "Ticket price"
Contras: "Long check in wait in Dubai. Food was shocking - inedible!"

Prós: "The plane is roomy and bright"
Contras: "N/A"

Contras: "Boarding more than 15 minutes late. Departure on time, though"

Prós: "Pontualidade e simpatia"
Contras: "Os lugares atribuídos no check in online, que não pudemos alterar, apesar de ser efetuado com antecedência"

Prós: "More legroom than other airlines, timely and in flight entertainment."

Prós: "Great crwe and Nice seat"
Contras: "There was not enough include meals and drinks"

Contras: "The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again."

Prós: "Flight was fine"
Contras: "Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors."

Prós: "The crew was awesome"

Contras: "Air Europa charged for food."

Prós: "Flight wa smooth, little to no turbulence."
Contras: "No notice of the delay. There were several adecúate attendants and one needs to be taken out of her misery. What an awful negative and rude person, I feel sad for her. The others were ok."

Prós: "Nothing"
Contras: "The aircraft was super old, things were falling off, no in-flight entertainment for 10 hrs, crappy food and the plane was late so I missed the connection. 0 out of 5."

Prós: "Crew was nice. Airplane was in a good shape."
Contras: "Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours."

Prós: "Overall plane stability"
Contras: "No delays, better food, updated plane"

Prós: "The crew was bilingual and very friendly."
Contras: "The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding"

Contras: "Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend."

Contras: "check in was slow"

Contras: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."

Contras: "There were no healthy options available to eat on this flight."

Contras: "Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump."

Prós: "Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018"

Prós: "Great food"
Contras: "Economy is cramped for 6’3” passenger"

Contras: "The flight was 3 hrs delayed. I bought and took another flight."

Contras: "Boarding time notification and check luggage’s cost"

Prós: "Everything was good."

Prós: "Fine plane, took off on time from Malaga and got to Paris ahead of schedule!! Staff kind and courteous overall a pleasant experience"
Contras: "Had to pay for food!"

Prós: "clean plane food and drinks comfortable seats"
Contras: "warm and no way of adjusting a personal vent"

Contras: "Comfort"

Contras: "I missed my connection because of the insane delay on the first flight."

Prós: "I liked the Boeing 787"
Contras: "The service sucked. The crew speaks very weak English. The crew only comes around the cabin very few times. Not good on a 9 1/2 hour flight."

Prós: "The Embraer is a great regional aircraft."
Contras: "There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE."

Contras: "An hour to check in is unreasonable and the having to go to a separate counter to pay for a bag was a joke."

Prós: "The crew..."

Contras: "A small child was allowed to be in business class and disturbed me during the flight. I thought small children are not allowed"

Prós: "Everything good"

Contras: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."

Prós: "Very comfortable plane with wide seats and nice reclining feature! Staff is very friendly. They are generous with the food and snacks."
Contras: "Boarding was not loaded in zones. It was a free for all. Staff seemed annoyed that I asked for more water (I had asked 25 min prior and she asked me to wait for beverage service. When I got it, I chugged it and asked for more and they ignored me. I had to ask 3 times)."

Prós: "Easy boarding"
Contras: "Crew skipped us for dinner but when we pointed it out they came back. But they skipped us again for water/drinks."

Prós: "Smooth flight"
Contras: "Air temperature inside too hot."

Prós: "Nothing"
Contras: "Everything, no communication, poor handling of the situatition, gate attrndant really rude and looked unprepare or untrainned."

Prós: "Everything was fine! I slept most of the trip as I was lucky enough to get a window seat. The food was okay and I actually quite liked the red wine I had."
Contras: "Can't complain! As I said for the way there, I would prefer not to have to pay to pre-pick my seats, but we choose the random option and I still got to sit next to my cousin (who I was traveling with) for all 4 flights of our trip."

Prós: "Everything about the flight from the moment I boarded was totally fine."
Contras: "The line to get checked-in in Barcelona was extremely long and I waited nearly an hour - can't help thinking if the online check-in was more dependable, it would have been a shorter line, but I made it to my gate with time to grab some lunch so life's still not all that bad."

Prós: "Check in perfect directions great plane great sits comfortable"
Contras: "The flight attendants could be a little bit "nicer" The food -- so so Movies OK"

Prós: "Crew was very friendly and courteous. Aircraft and cabin was clean and comfortable."
Contras: "Food was pretty poor with the 2nd "meal" being awful. It's what to expect with a discount airline though. Worst was that a duty free item was pilfered out of checked luggage."

Prós: "On our way to CCS-Madrid the crew was wonderful, i'd pay with my debit US card with any issues, then when we came Rome to Madrid, the crew was wonderful."
Contras: "on our way from Madrid to Rome I did not like the crew to rude, on our way to Madrid - CCS the crew were rude, not all, but most of them."

Prós: "Was delayed getting into a gate once we arrived but other than that, overall a good flight."

Prós: "Onboard service was great. A small tram picked me up as I was in a Wheelchair and transported myself and companions to the terminal."

Prós: "Modern airoplane"

Prós: "Shorter flight"
Contras: "No water offered"

Prós: "Nothing"

Prós: "Price was Ok, but not great for a 30 minute flight"
Contras: "Both flights were at lest an hour or more late. Some disorder in boarding. Screaming kids... and parents who did not discipline them."

Prós: "Seats were cushy. Food quality was ok."
Contras: "Seats too close together. No power jacks. No entertainment."

Prós: "Nice airplane, and nice crew, no problems there, but...."
Contras: "$3.00 for earphones???? and I paid with USD, they didn't have change for it! No space between the front and back seats!!!!"

Prós: "On time and very organized"
Contras: "One tv for to many people Food could be improve"

Contras: "Everything"

Prós: "The ticket was affordable"
Contras: "The baggage rules are dubious at best."

Prós: "This was a cut-price flight. Considering what we paid, the flight was amazing value for money. The plane was new. There was plenty of overhead space. The seat pitch was adequate. We took our own food. We slept for most of the flight. We arrived on time. If Norwegian can continue to keep the price low, I'll happily choose to fly with them again."
Contras: "A free soft drink and nibbles would have been nice, though hardly necessary."

Prós: "great new aircrafts"

Contras: "We waited an hour to get to terminal, unacceptable! Def no frills but flight and comfort were good."

Prós: "The crew was great."
Contras: "The food was over priced for quality."

Prós: "Airline was changed to wamos. No drinks provided. Crew did not offer water."

Prós: "The crew was nice. Plane was on time"
Contras: "More up to date movies more Comfortable seat cushions"

Prós: "Seats were okay. Nothing else was. This is by far the worst premium economy cabin I've encountered."
Contras: "Most airlines provide more and better amenities in coach than Norwegian did in premium economy. No pillow. Amenity kit. No food, other than two small boxed lunches with tiny portions. Lousy movie selection. Oh, and customer service sucks."

Prós: "The boarding process was easy"
Contras: "It wasn't made obvious on Kayak booking that you had to pay for meals separately, which is €40 and not that great from what I've seen. The staff was also very rude and unfriendly"

Contras: "The plane was stuck on the tarmac for several hours , resulting in a late arrival. No free drinks were served. The seats were uncomfortable. As a result, I only got a couple or hours of sleep on the plane"

Contras: "The price gouging for checking bags due to being a couple kg overweight is ridiculous."

Prós: "Not much"
Contras: "Check in, boarding, delays, all were a disaster. Seat was broken, crew did a poor job with cabin service."

Prós: "Was not able to leave the country"
Contras: "Was not able to leave the country"

Prós: "Smooth ride"
Contras: "Customer Service"

Contras: "Extremely long time for bags to arrive"

Prós: "The lady next to me left her seat so I wasn’t squished next to a woman who was well overweight and snored"
Contras: "The crew didn’t offer me anything once, the seats were mildly comfortable and our flight was delayed by over 2 hours, not the airlines fault entirely jfks fault"

Contras: "Meals were not great but the worse problem is that whatever it was I couldn't eat it because your toy knives break, you cannot even cut a piece of chicken"

Prós: "New plane..."
Contras: "The check-in line was horrendous, then, once you're on the plane, water is rationed, no blanket or pillow. Just horrible. You get what you pay for...never again!"

Contras: "Food"

Prós: "Check in was awful. We waited a long time to go through the line, then they allowed everyone who was going to London to go before for 40+ minutes. Our line didn’t budge only the late ppl for London !"
Contras: "Have organized system !!!"

Prós: "Had my own row"
Contras: "Boarding process in English and a little more organized"

Contras: "More movies"

Prós: "It’s ok"
Contras: "Full plane"

Contras: "It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today."

Prós: "Seats had plenty of room."
Contras: "It could have been explained that carry on bags would be weighed, also neither food nor snacks were provided on a 6 hour flight. Crew did not even offer water."

Prós: "The crew"
Contras: "The comfort"

Prós: "Business class seat can't recline to a flat seat"
Contras: "Quality of the seat."

Prós: "Was not clear that you had to order dinner in advance Not clear that my luggage would only go to Paris and not all the way to Lithuania"

Prós: "New plane. Viseo of dreamliner being built was conforting Flawless enterrainment system. Like the low fare and then buy what you need with snackbar."
Contras: "Nothing to note"

Contras: "Worst check in experience ever..."

Prós: "Nice friendly service Spacious chair"

Contras: "When we tried to register for our flight, I was greeted with the fact that the name on the flight reservation was different than the name on the passport. The name on the flight reservation was Jim; the name on my passport is Francis James Donnellan. They charged me $60 to correct what they perceived as an inconsistency between the two documents. I found this frankly quite bizarre. I have literally flown around the world; I've taken many flights to Europe, the Far East, across the country, etc. and have never run into this as a problem. Over 50 years of travel, to be charged $60 by Norwegian for a perceived name inconsistency struck me as odd to say the least. Primera handled this "problem" without a charge and with a much better and more positive attitude toward it. Norwegian did not give an explanation as to why this was such an issue; the key point made was that James was not the same as Jim. Again, nothing in my experience suggested that there should be a problem here. My father's middle name was James, and he was always called Jim. Same with me. If they are in fact two different names as was suggested by Norwegian, no one over of my 75 years of life ever called attention to it. I wonder what would've happened if I had been referred to throughout my life as Frank, with the name on my birth certificate being Francis."

Contras: "My wife and I made our reservation 4 1/2 months in advance. We were notified of an airplane change and only upon my further investigation and telephone calls to Norwegian it was apparent that we no longer had seats we had reserved. As a result we were stuck in the last 2 seats in the rear of the plane. Extremely disappointed with Norwegian. Richard and Sharyn Klassen"

Prós: "Novarel hotel is excellent! Would stay at any of there properties!"
Contras: "3 hour delayed flight. Food was medicorceNo"

Prós: "I liked the Inflight Entertainment System, the 787 aircraft. The cabin crew were pleasant. I particularly liked the price. Only gave food 1 star because I didn't want to pay $45 for meal service. Really should be able to mark it NA."
Contras: "Departed over 90 minutes late. Captain said it was due to late inbound flight although aircraft was at gate at scheduled departure time. We started boarding almost on time and then sat in airplane about 90 minutes."

Prós: "Nothing"
Contras: "The crew was inattentive. No one checked seat belts or chair positions at takeoff or landing. To the crew, the passengers were non existent . I had cold air blowing on me throughout the trip and asked that the direction of the air be changed. After my request, I never saw the crew member again and I spent a five hour flight with my hair blowing in the wind. The crew enjoyed their own company partying in the “kitchen “ without caring that passengers could hear their conversations at 2:00 in the morning. Again, inattentive and unkind!"

Prós: "Nothing"

Contras: "The USB port on my screen does not work. My phone was unable to charge."

Contras: "doesnt refund fees for baggage if not used"

Prós: "Comfort, screen with movies free"
Contras: "Meals are not free"

Contras: "The flight going to Paris was fine, but the return flight from London was the issue. In over 40+ years of flying back and forth to Europe I have never had an airline weigh my pocketbook to be added to the weight my carry-on baggage for a total weight. I feel this is extreme and cheap and just an excuse to get more money from the passengers. The weight of my pocketbook is not going to cost the airline more fuel to fly the plane."

Contras: "Every little thing had to be purchased. International flights should be better than that. There were so many hidden costs"

Prós: "If you have to go for a budget airline, Norwegian is the definitely better than ryanair or easyJet."
Contras: "For a budget airline, I have no complaints. Terrific job!"

Prós: "All"
Contras: "Nothing"

Prós: "Rude/ non helpful crew spoiled this flight."
Contras: "Rude/ non helpful crew spoiled this flight."

Prós: "I arrived safely in Paris at a cheaper rate. Checking was quick. A lot of agents in JFK to check in."
Contras: "10kg on board including your purse... really? Yes. Paying extra money for a glass of water!!! Not acceptable... Only snack food. No hot meal even if you wish to pay extra. Also don't expect a fork or a paper plate to eat your wrap sandwich. Paying extra for a cover to stay warm... don't forget to bring a scarf. The crew spent their time chatting in the back of the plane."

Contras: "Lavatories broken and smelly, tray table broken."

Prós: "Comfortable seats Plenty of legroom (Row 6 - Dreamliner) Professional, attentive crew Great entertainment system"
Contras: "Charged $15 per kilo for excess weight for carry-on baggage (amounted to $180!) Checked baggage weight limit lower than for all other major airlines (20kg/44lbs rather than 23kg/50lbs) No included meals on flight! (Apparently, you had to pre-order a meal in advance for an extra cost)"

Prós: "We just flew on September 11th from NY to Paris on Norwegian. The flight was on time. The check-in was pleasant and courteous (you cannot check in online). The cabin was not quite what I would call "business class"-- they call it "premium". The seats were spacious enough, the cabin clean and well-maintained throughout the flight. The crew professional and helpful. The equipment is the best-- the new Boeing Dreamliiner. Not what you would expect from a low cost company. We landed on time. Baggage elivery was prompt. I would do it again."
Contras: "I travel all year internationally. I am 5'5" woman. The Premium seats must be designed for a tall Scandinavian male! I couldn't find a comfortable position. The headrest was too high and shoved my head forward, there was a hollow behind my back (and no pillows distributed). The seats do not recline to flat-- more like economy plus seats on other airlines. The foot rest tilts down, so you can't cuddle up to compensate for the discomfort, despite the ample width. Do eat before you board and carry a few snacks. But honestly, for this price, no complaints. I did notice that one or two of the passengers had drunk too much beer in the Alitalia Lounge at JFK and carried them onto the flight, were then rather loud and unpleasant. The attendants seemed to ignore them.I didn't sleep a wink, but the crossing was uneventful."