Encontra voos baratos de Madeira para Aeroporto de Paris-Charles de Gaulle

Prós: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Contras: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Prós: "The crew on-board was nicer this time"
Contras: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Prós: "Everything was great"
Contras: "I’d honestly pay more for childless flights"

Contras: "Improving customer service during delay but overall good"

Prós: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Contras: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Prós: "Service and the crewe was very kind"
Contras: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The crew was great. Food was good for the most part."

Contras: "Food could be improved."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Quick, efficient, relaxing."

Prós: "Flight was delayed 2 hours no big deal o me I just slept on the bench it was good flight beat seat 42d"

Contras: "My seat was assigned to someone else and I paid for an upgrade but got a center seat with less legroom than what I paid for"

Prós: "One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism."

Prós: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Staff was great."
Contras: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Prós: "Crew were professional and friendly"
Contras: "Small seats"

Prós: "Good service"

Contras: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Contras: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Contras: "Flight was 2 hours late in departing from Frankfurt."

Prós: "Service, food, efficiency of staff and departure and arrival"
Contras: "All was better than expected."

Prós: "The seats are comfortable and the plane was clean and well-presented."
Contras: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Prós: "Professional, efficient, full, nice sandwich and coffee."

Prós: "The seats were spacious. I loved the options for viewing, klistening, etc on the tablets attached to the seat in front of me. Great service from the flight attendants. Lots of food service & drinks. Thankful for sitting close to first class."
Contras: "I would have preferred an aisle seat. Difficult to get out of the rows without everyone having to get up."

Contras: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Contras: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Prós: "Enough space for my legs, cabin crew okay"
Contras: "No entertainment"

Prós: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Contras: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Prós: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Contras: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Prós: "Great crew, extensive options for entertainment, comfortable even in economy"
Contras: "Weather delay -- but Lufthansa made all the connection corrections prior to landing!"

Contras: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Prós: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "Catering food and professional crew"
Contras: "Late boarding ,flight was delayed 25-30 minutes,turbulence over flight (slight)"

Prós: "Houve atrasos mas saídas"

Prós: "The staff was professional all the way from check in to boarding to flight attendance ..."
Contras: "I liked everything .. everything was done professionally."

Prós: "The crew was nice and professional."
Contras: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Prós: "Crew was fantastic."

Prós: "Price was right."
Contras: "Just as bad as on any other airline these days."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Title says it all Short flight"

Contras: "I selected seats and when I got on the plane I was moved twice. The seats were very small and uncomfortable. The food was bad."

Prós: "Standard short flight."
Contras: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Contras: "The touch screen did not work properly"

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Prós: "The seats were so comfortable"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Prós: "The plane size & comfort was excellent. The staff were very friendly"
Contras: "N/A"

Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."

Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"

Contras: "Delay due to strike"

Contras: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Contras: "Everything was OK"

Prós: "very nice crew"
Contras: "my bagfage was lost"

Prós: "Yes"
Contras: "Everything was good"

Prós: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Prós: "Crew was helpful and food was very good"
Contras: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Contras: "There was no wifi on flight"

Contras: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "Crew was nice and friendly"
Contras: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Prós: "I love the food"

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Contras: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Contras: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Prós: "Snooth and efficiënt with a KLM service"
Contras: "No entertainment"

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Contras: "infotainment was down. Lost my luggage the flight was delayed"

Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Prós: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Contras: "there was no lounge close to our departure gate"

Prós: "Food was good and crew members were very nice"
Contras: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Prós: "Boarding was quick, Flight on time....just a regular service and plane"
Contras: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Contras: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Prós: "on time, and with snow"

Prós: "In flight food was enjoyable"

Prós: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contras: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Prós: "was very quick"

Prós: "Easy Boarding"

Prós: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Prós: "staff was fine"
Contras: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Contras: "OLD plane without comfort or entertainment"

Prós: "Timing & efficiency. Good food though only a sandwich."
Contras: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "The bags where damaged from the staff"

Prós: "Service"
Contras: "Only one queue for boarding. Flight late on arrival."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "Crewwere polite and competent. Seats felt a little cramped."

Prós: "Good seat"
Contras: "Free food"

Contras: "Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good"

Prós: "Flight good, crew helpful and no problem with boarding."
Contras: "No hot food and no announcement in the Airport. Limited choice of other food."

Contras: "London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe"

Contras: "Hard to get over having to recheck our luggage"

Prós: "First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge"
Contras: "Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate"

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Short flight"
Contras: "Nothing - don’t expect too much on short flight"

Prós: "New plane."
Contras: "Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes."

Prós: "It was a quick boarding process and a quick flight! We were early!"
Contras: "I didn’t get any snacks, and no entertainment."

Prós: "It was short. The crew was friendly."
Contras: "The drinks and snacks were not complimentary."

Prós: "It was cool in the plane on a hot day."
Contras: "Nothing to report, all was normal. The safety video is awful."

Prós: "Ease of boarding"
Contras: "Nothing"

Prós: "Not yet done."
Contras: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Contras: "We waited on the tarmac to deplane longer than we were in the air."

Prós: "Love BA airlines. Just be on time get on the plane and they will get you to where you want to go."

Prós: "The space"
Contras: "Messy boarding"

Contras: "No complimentary drinks, not even water."

Contras: "30 minute delay. No boarding announcements except for "final call - doors closing in 2 minutes""

Prós: "Nothing!"
Contras: "2 of 3 luggage kissed transfer at Heathrow to the Paris flight despite 2:30 hrs layover and arrived on next flight 4 hrs later"

Contras: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."

Prós: "Lots of shopping but that may not be good since pickpockets are everywhere"
Contras: "Police (more) presence required to prevent thefts"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "N/A"
Contras: "My previous flight was delayed at the start and further in flight so I missed my connection. LHR makes too much use of buses."

Prós: "The plane was not full and therefor gave us an opportunity to spread out."
Contras: "No complaints as this flight was pretty empty we had all the room we needed"

Contras: "You charged me for coffe after flying all night"

Prós: "Every thing on time no Daly"
Contras: "Nil"

Prós: "Food and crew"
Contras: "Disorganised queues for boarding. Ground staff seemed a but overwhelmed"

Contras: "We were mislead on gate assigment which impacted our whole experience. There was no entertainment"

Prós: "everything went smoothly"

Prós: "We made it safely"
Contras: "No USB or outlet ports for charging the devices. Excuse me, but it is 2017."

Prós: "I had extra leg room."
Contras: "The TV screen was in a stick and it had been used so much that if I didn't pull it forward all the way it would not stay up. Then when you try to put it down it hits the wall in front of you and doesn't tuck in."

Prós: "Loved how easy it was to board the plane."
Contras: "That there was a child who would not stop yelling but that is not your fault."

Prós: "The crew was excellent and very professional, the flight was on time and the meal service was decent"
Contras: "The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible"

Contras: "It has been a week and British airways still hasn't delivered my suitcase."

Prós: "Boarded quickly and on time"
Contras: "Baggage didn't make the connection. No free food or drinks"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "Comfortable seating"

Prós: "We appreciated the friendliness of the male Flighr Attendant during the boarding process."
Contras: "The landing announcement by the female Flight Attendant was inaudible (too close to the microphone?), and very uninspiring especially for tourists who were landing in wonderful Paris(!!!!!!!) from a 20-hour travel day. Wow."

Prós: "Cabin crew always professional. The cabin was fresh and new."
Contras: "the leg room In club Europe is appalling. No premium feel at all."

Contras: "The flight took off and 30 minutes into the flight to Paris, we were returned to Chicago for an unexplained mechanical problem. After 5 hrs delay, the flight was cancelled. I had to run to another desk for help and was rebooked on an Air France flight but did not receive miles for either BA or AF. Completely unprofessional and chaotic. Miserable to say the least because I missed the wedding that I was flying to, the only reason I flew there!"

Contras: "British Airways didn't have my leg of this flight (London to Paris) as part of original checkin from Austin to London. As a result I stood in Customer relations line for 90 minutes, missed my flight, and was separated from other member in my travel party who didn't experience same problem and we were both on same booking confirmation"

Contras: "Lost my luggage and failed to deliver my luggage on time. I had to go out of my way to buy everything again."

Prós: "Food"
Contras: "Nothing"

Prós: "Airplane had a flat tire... thank goodness they changed it before the flight."
Contras: "Flat tire took 2 hours to change, I'm shocked that they are still using this type of Equipment for a trans Atlantic flight."

Prós: "Saved 5 hours by being changed to a non-stop for the same fee."
Contras: "Working with Iberia to get accessible seating took ten irritating phone calls."

Prós: "got there alive"
Contras: "booked British Airways, got American Airlines. I didnt want American airlines. I would have booked American Airlines if I wanted American airways. there was no indication that the flight would be operated by any other than British air until I got to the check counter at British airways, and they sent me to the excruciatingly long check in line for American."

Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"

Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."

Contras: "It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket."

Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"

Prós: "Embarque"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"

Prós: "Pontualidade"
Contras: "Espaço entre cadeiras"

Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."

Contras: "Sair a horas"

Contras: "Receberem a minha bagagem de mão na porta do avião"

Contras: "Leg room"

Prós: "Voo confortável tripulação simpática, aterragem muito suave"

Prós: "Good price, friendly stuff, no hiccups at all"
Contras: "If they can give us a glass of water"

Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."

Prós: "On time departure, professional crew and comfortable seat for flight duration."
Contras: "30 min delay on arrival due to stand occupied by another easyJet aircraft."

Prós: "Didn't need to worry about my bag being larger than a handbag"
Contras: "Why is it always my flight that's delayed????"

Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"

Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"

Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."

Prós: "I like that we left on time!"

Prós: "Decent legroom and space to spread out."
Contras: "Some entertainment options would be welcome."

Contras: "Assento desconfortavel para dormir."

Contras: "Airport - took way way too long for security. I had to rush which was v v difficult as I have a Prosthetic right leg!! Plus security took away my aftershave but yet allowed a lady to bring in a 500ml skin cream!?!?"

Contras: "Nothing at all."

Prós: "Arrived on time!!!"

Prós: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Contras: "Nothing."

Prós: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Contras: "Nothing."

Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"

Contras: "The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly."

Contras: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."

Prós: "All was great during take off and but landing was a bit of a hard bump. Non of the hot food was available as the oven was broken."

Prós: "Good fly"

Prós: "Liked the easy check in"
Contras: "Didn’t allow me to take bagpack and my carry on at the same time"

Contras: "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"

Contras: "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"

Prós: "Liverpool airport is really easy to arrive at and get to your gate. easyJet have some relaxed Liverpool staff and with Liverpool airport and easyJet Liverpool staff you have a relaxed combination."

Prós: "Normal."
Contras: "Devter um atraso superior a 1:30"

Contras: "Everything."

Contras: "Stewart jeune et immature, changement de gate 20 minutes avant le départ et avion un peu retardé. J'ai pris une petite valise à main qui devait rester avec moi dans l'avion avec plein de chose fragile à l'intérieur mais malgré toute la place disponible dans l'avion pour la mettre, un Stewart sans explication m'a demandé de la mettre en soute. En effet, je vais pas vous mentir que je n'ai pas bien réagi à sa demande désagréable car la taille et le poid de mon baggage à main concordait avec les règles mise en place par "easyJet". Je me lève un peu plus tard pour demander un simple verre d'eau au même steward qui m'a stoppé pour ma valise, mais celui ci avait décidé de me faire "chié" jusqu'à la fin en prenant tout son temps pour me remplir mon verre d'eau et au lieu de me le donner directement, il a préféré le garder quelque minutes dans sa main en me regardant d'un air moqueurs. Enfin j'ai voulu essayer "easyJet" pour la première fois mais vraiment plus jamais."

Prós: "No food or entertainment."

Prós: "Quick flight, great take off and smooth landing"

Prós: "Going through security it was easy"
Contras: "The person now their policies their equipment most of all their personnel rude."

Contras: "Cancelled flight"

Prós: "The plane departed and arrived on time. The onborad crew was fine as well."
Contras: "The ground staff of easyJet were horrible. During boarding, my girlfriend was instructed to fit a carry-on on the "bag size check thing" and it didn't fit (barely). We we're forced to open the bag and put some of the clothes on to make it fit (the most unnecessary thing, since we're carrying the same weight and volume on the plane anyway). If this was not bad enough, after that, we had to check in the luggage anyway because there was no space in the cabin (making the whole process of removing stuff from the luggage even more irrelevant since volume is no longer an issue). EasyJet goes out of their way to inconvenience its costumers so we are forced to pay more to not be harassed by the staff and their random policies. The flight itself: no leg room and no entertainment."

Prós: "Do atendimento das hospedeiras"
Contras: "De ir na cauda"

Contras: "Service and everything. Last time using this airline"

Prós: "On time and friendly staff"

Prós: "Uma equipa excepcional, simpáticos e muito eficientes."

Prós: "AWESOME would do it again!"

Prós: "spacious"

Prós: "Punctual"
Contras: "Ticketing crew was not the friendliest"

Prós: "Clean plane and friendly crew. Excellent landing."
Contras: "No entertainment system. SATA internet did not work"

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Contras: "They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes."

Prós: "The wine was very good"
Contras: "Business class isn’t super posh but still good"

Prós: "Couldn’t drink it since I am pregnant, but free wine with dinner."
Contras: "Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room."

Prós: "I had injured my ankle prior to my trip and everyone was so sweet and accommodating-"

Contras: "Expect major delays"

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Prós: "All the expectations are met: on time, professional staff, average comfort, ok food."
Contras: "Rowdy older passengers"

Prós: "very friendly airline...thank you."

Prós: "Nice crew, good food and free wine."
Contras: "Flight was delayed and they charge extra for seating next to each other."

Prós: "Crew was very nice."
Contras: "Flight was delayed, but they never made an announcement so we were overcrowded in airport waiting area, many people standing up, not enough seats, and we were kept in the dark Felt like we were being held hostage. Instead of boarding by rows, they let everyone go through all at once which caused the aisle in plane to be blocked. No organization as far as boarding."

Prós: "Nothing."
Contras: "They kicked me off a flight 12 hours before departure, after booking months in advance, because they overbooked. No refund."

Contras: "I think the through flight through Portugal should have been more transparent. Myself and many others did not know about this flight until arriving at the airport. Regarding entertainment, there was no movie or anything like this for the long flight."

Prós: "... efficient, intelligent simplicity. Great job!"

Prós: "Did not like anything about this airline!"
Contras: "The flight took off 2 hours late. There wasn't enough food for all the passengers on the flight. The flight attendants looked miserable, but were trying their best given the circumstances. The airplane was outdated, the seats not comfortable, and no in flight entertainment. SATA/Air Azores has a monopoly on the flights in and out of the Azores to the USA and no other airlines are allowed to flight that route. They should be ashamed of themselves by the way they run this airline and treat the passengers."

Contras: "Currently sitting waiting for gate."

Prós: "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."
Contras: "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."

Prós: "Everything was smooth and comfortable"
Contras: "There is no in- flight entertainment."

Prós: "Everything was easy!"
Contras: "Everything was fine thanks."

Prós: "Crew were lovely. Economy seats were pretty comfortable, with legroom. They allow one free checked item. Free food!"
Contras: "I ordered a vegan meal and got pasta with cheese. We were half an hour late taking off."

Prós: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Prós: "I guess I liked that my flight was only delayed for 1 day rather than 3-4 like other people!"
Contras: "We arrived at Logan airport to find a mass of people waiting to check in for the flight. Turns out, Azores Airlines flights had been being cancelled all week and many people had been stranded in Boston (and likewise in the Azores) for days. The local news was even filming a story about the mess while we were there. The monitors above the check in desks did not have any information and there didn't really appear to be a line. No employees were around to explain what was going on. Eventually an announcement was made that our flight was cancelled and to come back the next day. Still no info on the monitors at the airline desks or on the main airport arrivals and departures board, which continued to show the flight as on time the duration of our time at the airport. I had the app on my phone which also showed the flight as being on time. After the cancellation announcement people stayed in line to get hotel vouchers, but since my husband and I live in Boston we weren't sure if there was another part of the process to get new tickets issued or something. After waiting a long time in which the line never moved I was eventually able to check in with an employee who said we didn't need to do anything, just come back tomorrow. When we got home we were able to catch the news broadcast mentioned earlier in which passengers from the earlier flights were explaining how they kept being told to come back to the airport day after day and nothing happened, so I wasn't reassured! The next day we arrived at Logan and things started out smoothly. We were able to check in and get through security. The flight got delayed a few times after that. Boarding was a mess. People started lining up. While we waited, we noticed people at the gate desk in line. It turned out to be people getting reimbursed for their taxis. There was no announcement made and I think this delayed things further since they didn't start this until boarding was starting despite having had hours to do this prior! After people were already lined up to board it was announced that they would board by "sequence number" on the ticket so we stepped out of line only to have them not check numbers at all. In the end we took off about 26 hours after we were supposed to. The flight itself was a sort of charter flight, the airline basically rented a plane and crew to get us over to the Azores. However, we did take the Azores Airline flight back so I know the food would have been mediocre and there wouldn't be in seat entertainment. I would love to return to the Azores but I'm not sure I would unless Azores Airlines steps up their game! Definitely get trip interruption insurance! We were thankfully able to get reimbursed for accommodations and rental car missed days."

Prós: "Honestly, they had the best plane food I've had in a while. Flight very comfortable and uneventful, they even gave us blankets and pillows."

Prós: "Crew was nice enough"
Contras: "Flight was delayed over 3 hours causing me to miss my connecting flight upon arrival in Lisbon. No in flight entertainment, only one meal served, no spot to plug in electronics, and the bathroom door was broken and didn't lock. I would suggest paying a little more for a better and more reliable airline."

Contras: "Service. Food. And the return was worse - they cancelled two consecutive flights with no notice, causing us to stay three extra days, incur connection fees, other costs, and they could care less. Wound up flying to Lisbon on Ryanair. SATA says no refund. Worst airline in the world. We would never go back to Azores, thanks to them."

Prós: "generally efficient"
Contras: "bad food, no entertainment at all, did not come through offering water on long flight, toilet paper ra out in bathrooms"

Prós: "Nothing"
Contras: "See above comments"

Contras: "Long delay, no apologies, uncomfortable all around"

Contras: "They sold me a flight jknowing it was delayed by more than 13 hours"

Prós: "The crew on the plane were pleasant and helpful. We landed safely."
Contras: "- The one hour delay from Boston to Delgada one week earlier - The FOUR hour delay from Delgada on 6/21/17 - The personnel at the airport were not very helpful in communicating why the flight was late, nor what the accurate time for the next flight would occur - The fact that NO ONE apologized for this tremendous inconvenience until we landed in Boston and ONE flight attendant said "sorry for the delay"...... - The fact that there was NO attempt to make this delay right...... - Unfortunately, your online presence is horrible and will get worse because of this. Eight hours of actual round-trip flight time should not have to come with 5 hours of delays! Especially since it was perfect weather throughout! Very very disappointed in the entire trip."

Prós: "Free wine with dinner. crew was attentive."
Contras: "had to walk a long way on the tarmac to get to the plane."

Contras: "Extremely old plane - no air vents, very hot and uncomfortable No soap in bathrooms Service wasn't great Boarding process was very long Entertainment limited Didn't offer water during the flight outside of main foodservice"

Prós: "Smooth ride. The pilot communicated well. Food/drinks were good. Airline stewards were polite."
Contras: "The boarding process was disorganized"

Prós: "Spacious"
Contras: "Delayed 4 times without explanation. No option to select vegetarian meal at time of ticket purchase or check in. Boarding is a free for all. No order, just a mass of people funneling in to get through the gate. Then had to get on a shuttle bus to the plane... which took us to the wrong plane. Boarding the plane is also a free for all. The disorganization must have at least doubled the required boarding time."

Prós: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Contras: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."

Contras: "Was too tired and worn out to really care after the long delay. Won't fly this airline again."

Prós: "serves wine for free."
Contras: "No entertainment, seats are extremely small and uncomfortable."

Prós: "It was a economical flight. The food was pretty good as well."
Contras: "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."

Prós: "Flight was on time. Staff was courteous."
Contras: "Food was average. No entertainment."

Prós: "Large comfy seats."
Contras: "Among the drawbacks, long immigration lines in LIS, despite the opportunity to go thru immigration in the Azores - lost opportunity for the airline to market its efficiency and convenience."

Prós: "Earlier TAP flight was late and caused me to miss my connecting flights. I will try hard never to fly with TAP again."
Contras: "Flight was cancelled because TAP flight was 2 hours late in picking me up."

Prós: "Earlier TAP flight was late and caused me to miss my connecting flights."
Contras: "Flight was cancelled because TAP flight was 2 hours late in picking me up."

Prós: "We arrived safely. Which is most important. However..."
Contras: "Everything. This airline is the bare minimum. No TV's, no WIFI, uncomfortable seats, no leg room, NO AIR VENT, narrow isles, unfriendly flight attendants... Should I continue? There are no amenities with this airline. It's like stepping back in time... Worst airline I have ever flown!"

Prós: "Friendly crew"

Prós: "The food was good. I enjoyed the flight. Though I've felt that I received less than I usually do from international flights but maybe just because this was shorter. No extra bull you don't need like an over night bag (that I've been given on other airlines for over night flights) but if you're expecting it, it may be a bit of a let down. My flight was just under 6 hours so maybe it's too short for that. They served a meal and a half. A full dinner, dessert and appetizer with wine. A muffin with coffee for breakfast. The dinner was surprisingly great. I actually really loved it. The muffin was just a plain blueberry muffin purchased from the store. Just a quick half meal before leaving."
Contras: "Well I had planned to go take a course in Porto which was the whole reason I bought this flight. I missed everything i came here for because of it. They reimbursed people and put people up in hotels, but not me. My trip was ruined essentially due to the cancellation of my first flight but the flight itself, when it did go, was good."

Prós: "Clean plane."
Contras: "Late....made me miss a connection in Boston!"

Prós: "Good friendly well run safe airline"

Prós: "Direct Flight"
Contras: "Mediocre Food No gate for the plane in Boston or Lisbon, so you need to be shuttled to the plane. Entertainment system not working. Late leaving. Delayed landing (not their fault?) Too much money when compared with other, better airlines."