Encontra voos baratos de Lisboa Aeroporto Humberto Delgado para Rio de Janeiro Santos Dumont (LIS - SDU)

Contras: Not enough leg room

Contras: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Prós: Gaps between seats are very narrow.

Contras: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Prós: Nothing to mention

Contras: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Prós: Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!

Prós: Service and crew are great

Contras: Seats

Prós: Nothing

Contras: Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible

Contras: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Prós: Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges.

Contras: Check in using the online system was impossible, even with helpdesk staff assistance.

Prós: Loved all the support and attention from the crew

Prós: The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available.

Prós: Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had.

Contras: We boarded just a bit late but still arrived on schedule.

Prós: food and flight attendants

Contras: not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable

Prós: The seats are comfortable, the attention of the crew is great.

Contras: 1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again.

Prós: The crew was very kínd!

Prós: Flight

Contras: U have to pay for everythings

Prós: The crew was the only good thing about this flight

Contras: I was asked if I’d love to a different seat so that a couple could sit together. I was fine with that but the seat they moved me too had a broken TV so I wasn’t able to watch anything for 9 hrs but the person who took my seat happily watch movies. Also, the seats were horrendous. I will not be flying with LaTam anymore and instead will use Azul.

Prós: Bought our tickets a couple of months ahead of time. We've flown with TAM before with our five-pound Yorkie, but this was our first time since their merger with the Argentinian airline. We were attracted by a low price and a nonstop flight from MIA to Rio, and checked with their customer service dept about flying with our dog - they said it wouldn't be a problem, but tocall back two weeks ahead of the flight to confirm that the dog would fly with us. They charged $250 each way for a little dog in the cabin - twice what other carriers charge, but the ticket price made up for it.

Contras: We called two weeks before the flight, and were told to call back again in a couple of days. We called two days later and were told to call back again in a couple of days..... The next day, we called again, and their customer service rep said that dogs were not allowed on the flight. What??? 9 days before our flight, and we've got to scramble to find new tickets. We found tickets with Copa for almost the same price, and hey were happy to fly our little dog in the cabin for half the price that LATAM wanted. We got a $200 total refund from LATAM for seats that they sold to someone else. Never again, Never.

Contras: First the flight got cancelled has I was there on time .

Prós: The flight was on time

Contras: The space between the seats

Prós: Good vegetarian meal. Great price.

Contras: Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again.

Contras: I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining.

Prós: Movies and friendly crew

Contras: Food was not good Too much meat

Prós: The tripulation are very nice people.

Contras: The space between seats are small.

Contras: I used Kayak to find my ticket and fill out my information (all kayak logos on top of the page and so on). However, when my confirmation email and e-ticket came in, they were issued by Budgetair.com. I had no experience with them and took it to be a reliable website since they were working with Kayak. However, I had to change/cancel my flight because of delayed passport delivery, and this is when everything turned very Ugly! I had to spend an hour over the phone to get connected to an agent with BudgetAir, who disconnected the line within 2 minutes saying: “please hold so I can pull up your information”. This game went on for 6 hours. I tried to connect with the airline directly to make the change, which was not possible since Budgetair had placed a restriction on this ticket. After 6-7 hours, which meant no work for me or lunch because I was sitting behind my desk with a phone on my hand, I got through an agent who was rude and impolite. He took 15 minutes to find flights for the new dates (I did it in 2 minutes on their website), and then told me to pay $315 in extra fess. When I inquired that the prices on your website for the exact same ticket is way cheaper than my original ticket price, he got angry and aggressive. Basically implying that I have no choice to take their offer as is, or let go of my original ticket price of over $2000. Long story short, DO NOT buy from BudgetAir if you like having a peace of mind!

Prós: Pleasant Flight attendants and good pilot.

Contras: No free drinks at all! Cheap airline

Prós: The in flight attendants were very helpful and attentive. Boarding was quick and organized.

Contras: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.

Prós: Very smooth flight. Nice 787

Contras: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

Contras: Not enough leg room

Contras: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Prós: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Contras: Boarding could be better

Prós: Nothing to mention

Contras: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Prós: Flight on tine

Contras: No much space in the seats

Prós: Loved all the support and attention from the crew

Prós: Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges.

Contras: Check in using the online system was impossible, even with helpdesk staff assistance.

Prós: I loved it all, just perfect.

Contras: Delays, bad information, bad logistics, people not well trained

Contras: We were afraid to loose the connection in GRU

Contras: First the flight got cancelled has I was there on time .

Prós: The seats are comfortable, the attention of the crew is great.

Contras: 1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again.

Prós: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Contras: It was great!

Prós: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Contras: No negatives

Prós: Flight

Contras: U have to pay for everythings

Prós: Nothing to mention

Contras: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Contras: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Contras: Not enough leg room

Prós: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Contras: Boarding could be better

Prós: The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful.

Contras: The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet.

Prós: Loved all the support and attention from the crew

Prós: Flight on tine

Contras: Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!

Prós: The LATAM getting our boarding pass, going through the LATAM boarding area, getting on the LATAM plane we were stopped no less than 4 times by this airlines. The women were rude to us. Many people had presents for the holidays that were much bigger than our packs.

Contras: Everything was great. Maybe more modern movies if anything

Prós: I liked that there was plenty of friendly, professional help along the way.

Prós: The seats are comfortable, the attention of the crew is great.

Contras: 1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again.

Prós: Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!

Prós: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!

Contras: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!

Contras: Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!

Contras: The crew was non-responsive to simple requests. The food was abismal and void of nutrition.

Prós: The crew was really friendly.

Contras: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Contras: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Contras: Not enough leg room

Prós: Gaps between seats are very narrow.

Contras: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.