Encontra voos baratos de Lisboa para Rio de Janeiro Santos Dumont

Contras: The email we received with our reservation it included a personal belonging and carry on, however at the counter they said in their system it was not registered like that and even though we showed them the confirmation email, they charged us for the carry on.

Contras: No problems during the flight

Contras: Have a screen to watch movies.

Contras: Flight arrived about 15 minutes late.

Prós: We upgraded to first class and everything was perfect!!

Contras: Nothing

Prós: New plane, great seating.

Contras: Food should be tastier and boarding should be more efficient and on time.

Prós: Seats super comfortable. Big screen entrainment.

Contras: One more time offer drinks for a very long travel time (other 10H).

Contras: Boarding procedures

Prós: Foot rest in coach

Contras: Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly

Contras: Flight arrived about 15 minutes late.

Contras: Bad

Prós: Seats were fairly comfortable. Almost all seats on planes are tightly crammed together.

Contras: More options of TV shows to watch.

Prós: Seat not confortable vry tide

Prós: Yes. The food was good ( snacks) and the crew was nice.

Contras: Everything was good.

Prós: Good food, good plain condition, good entertainment

Prós: Crew was good but seat very tide for big people. Many close to me not well distributed.

Contras: Space

Prós: Fast flight.. no hassles at all

Contras: Nothing

Prós: The crew that flew us there was great

Contras: they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason.

Prós: Easy check in, and kindly personnal

Contras: Maybe consider some upgrades when its possible

Contras: Be on time

Prós: Nothing in special.

Contras: Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)

Contras: didnt reach connection

Prós: Great experience overall

Contras: No complaints

Prós: Same comments as before: comfortable airplane, good food and friendly crew.

Contras: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).

Prós: Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop.

Contras: LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”

Contras: As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else.

Prós: The pilots were polite and arrived early at destination.

Contras: Could provide a menu card, like every other airline. Instead of listing every single option to everyone on the plane. And maybe use bigger cups that hold more than 3-4 ounces?? Especially when the airport takes away peoples liquids (see below). Ridiculous. Not necessarily with flight, more with Lima airport “security” - they took away ALL bottled liquids more than 3 oz. AT THE GATE. Even bottled water purchased 20 feet from the gate. And they couldn’t explain why. Just got a bunch of shrugs. Why take sealed water purchased at their own airport away before an international 8+ hour flight???

Contras: Have a screen to watch movies.

Prós: I arrived safely and so did my bags

Contras: The delay of over an hour

Prós: free-snack is good

Contras: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.

Prós: Crew was good but seat very tide for big people. Many close to me not well distributed.

Contras: Space

Contras: Plane was dirty, it took flight attendants 1.5 hour to start service after take-off.

Prós: Nothing

Contras: I could have been warned that you need to get a pass to go to Hanga Roa before you can board. I had checked because I had heard there was a fee but upon investigation, it was said that this requirement had been eliminated. Wrong!! You still need the pass but you don’t get charged a fee. The extra time required for this tedious meant we missed our chance to check bags and do incurred hundreds of dollars more to get on the same flight the next day. No Bueno!!! This should be highlighted up front!!

Prós: The crew was very professional and we the customers were very happy to have this team

Contras: None it was a great flight

Contras: Be on time

Contras: Almost everything. This airline charges normal fees and offers low cost service. Very bad

Prós: super punctual

Prós: free-snack is good

Contras: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.

Prós: Azul is always amazing in terms of service!

Contras: The price!

Prós: Very clean airplane and excellent crew

Contras: Bad

Contras: Crazy early. Boarding pass says gate closes by 1205 (for scheduled 1220 departure). We TOOK OFF (in air) before 1200. We got yelled at because we arrived only 1 hour early — should be 3 hours early for an “international flight”. Luggage very difficult, Must rush, etc. But everything turned out great. Scl is crazy airport — 20 minute wait for gate ramp when we got there (still 20 minutes early, instead of 40! On a 60-minute scheduled flight!). Huge long walk to immigration. Pretty long wait for bags. But it all worked out fine.

Contras: The crew were more concerned with having their lunch than taking care of customers

Contras: No problems during the flight

Contras: They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic

Prós: Azul is always amazing in terms of service!

Contras: The price!

Prós: We got all of our bags! No lines. Smooth sailing

Contras: Bad size almost became a problem... bins are very small

Contras: Little late boarding and leaving. No explanation

Contras: Flight arrived about 15 minutes late.

Prós: When we arrived at airport to check in there was no internet and only people who had checked in much earlier on their phones could go to the boarding area. A large number of people had to wait for "somebody" to write (!) boarding passes. All of this was quite a mess and took a long time.

Contras: Communication was lacking...

Prós: THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA

Contras: FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD

Contras: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Contras: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Contras: Delay in take off 45 min!!!!

Prós: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Contras: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Prós: crew was kind.

Contras: We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent.

Prós: sidefini landig, merci.

Prós: Crew was good but seat very tide for big people. Many close to me not well distributed.

Contras: Space

Prós: free-snack is good

Contras: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.