Encontra voos baratos de Lisboa para Rio de Janeiro Santos Dumont

Prós: All the staff was great.

Contras: I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?

Contras: Our flight was cancelled with no explanation created a nightmare for us and latam did not step up. Very disappointing

Contras: They got our bag out of the plane and then lost it, had no earphones whatsoever.

Prós: the crew was really nice! there is not enough space for legs!

Contras: if they could not charge extra for the checking bags!

Prós: Plane was fine.

Contras: Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted.

Prós: Yes

Contras: Serve some type of beverage with out charging a lot

Prós: Entertainment

Contras: You misled people not telling I have to pay for luggage

Contras: Quick, easy, no problem.

Prós: Crew was awesome, airplane was new and clean All planes were on time

Contras: The food

Prós: No incidents which is always a good thing. I would've liked that the seat had a USB charger though.

Contras: For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through.

Prós: Friendly crew

Prós: They let me sleep and didn’t wake me for food or beverages.

Contras: Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all.

Prós: The crew was very friendly, and the food was the best I've had on a plane trip.

Prós: All the staff was great.

Contras: I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?

Prós: Amazing crew. Speedy boarding even having to board a bus to the airplane.

Contras: Mini sandwiches could be served.

Prós: Free flight change.

Contras: Meal selection was average.

Contras: My seat wasn’t clean. Dirt was visible. We used Clorox wipes to clean it before sitting down. If someone had previously sat there with an illness, we would certainly be at risk. Very disappointing to see during Covid-19 outbreak.

Contras: El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda.

Prós: the most important thing for me is to arrive on time. Everything else is secondary.me

Contras: music selection was not good. The crew has to try to wake you to offer you food instead of bypassing you in your eyes are shut. I never got a meal either way.

Contras: Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again.