Encontra voos baratos de Lisboa para Rio de Janeiro Santos Dumont

Prós: "Friendly crew and delicious snacks. Comfortable chairs."
Contras: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Contras: "Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back."

Prós: "extremely attentive crew. courtesy necessaire pack. very clean plane."

Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"

Contras: "The food"

Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."

Contras: "Food !!!!"

Prós: "N/A"
Contras: "N/A"

Prós: "Amazing crew and overall experience"
Contras: "No complaints on this one"

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Contras: "Pontualidade"

Prós: "Crew was amazing"
Contras: "Better food"

Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"

Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"

Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."

Prós: "Everything was very good: boarding, plain condition, comfort, entertainment and food"

Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."

Prós: "Nothing"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"

Prós: "Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!"

Prós: "Flight on tine"

Contras: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"

Prós: "There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again."
Contras: "T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E"

Prós: "It was nice. The staff were great"

Prós: "Flight was fast and safe."
Contras: "Easy going. No complaints"

Prós: "Everything was really nice"

Contras: "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."

Prós: "screens didn't work on flight"

Contras: "The food is extremely unhealthy."

Prós: "Flight was on time"
Contras: "not much time for food service to be expected. short flight no entertainment"

Prós: "space for legs."

Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Prós: "service is excellent"

Prós: "All on time"

Prós: "The staff was sonfriendly and nice. The snacks on the flight were delicious. We had beautiful views of Ipanema and copacabana as we flew in. We flew around Sugarloaf! It was amazing!"

Prós: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Prós: "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Contras: "Free inflight entertainment limited."

Prós: "Very nice crew."
Contras: "The seats are extremely uncomfortable."

Contras: "checkin was a disaster. Could only be described as chaos in VCP."

Contras: "Food options could be a bit healthier"

Prós: "Friendly, and kind service starting from registration and up to desimbarkation."
Contras: "Announcement should be given on English as well!"

Prós: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Contras: "Overall very satisfied"

Prós: "I spoke w someone who adjust my seat to be with my son"
Contras: "No communication between the boarding people and the crew about the changing with our seats creating an uncomfortable situation."

Prós: "The boarding was fast and organized."
Contras: "They set me far from my son"

Prós: "Crew was friendly, no one sat next to me, so I had plenty of space."
Contras: "TV channels were not all working."

Prós: "Efficient, on time service with a professional friendly staff."
Contras: "No dislikes."

Prós: "The flight was on time. The flight attendants were polite."

Prós: "Flight was cancelled ! I paid 100 reais for a better seat the azul airlines was cancelled so they sent was to Porto Alegre we flew with TAP to Lisbon on an economy seat, I never got my money back either. I am never flying with Azul again, and I am going to tell all my friends not to use Azul airlines again! Give my 100 reais Back!"
Contras: "Horrible experience, never again."

Prós: "The crew were very outgoing and helpful."
Contras: "The seats are very small and almost impossible to sleep overnight."

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Contras: "Everything!"

Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Prós: "The crew was very professional and we the customers were very happy to have this team"
Contras: "None it was a great flight"

Prós: "Easy access to entertainment via my phone"
Contras: "Better snacks"

Contras: "Have a screen to watch movies."

Prós: "the good treatment of the staff"
Contras: "the flight schedule at dawn is usually a bit tired"

Prós: "Everything on time. 30 minutes ahead of schudle"

Prós: "Nothing"
Contras: "Not to overbook the flight"

Prós: "The early check in"
Contras: "N/a"

Contras: "Nothing. All excelent"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "plane"
Contras: "baggage delivery"

Prós: "The inflight crew was nice."
Contras: "I hate checking in with LATAM! I swear they make up new bag rules for every person that walks up. There were people with 2 carry ones, purses, and shopping bags. But I couldn't bring 2 backpacks(school backpacks!) on. I had to check one. I HATE LATAM! Every time it is something different with them."

Prós: "The crew was awful, they did not let me board my flight despite me getting there at a reasonable time."
Contras: "They could have let me board my flight. I missed my international flight because of this and had to pay a heavy fee."

Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Contras: "This connection was 1 hour and 20 minutes and I was asked to pickup my luggage and do check-in again, when I arrived to the desk they said that I needed to be there 2 hours ago and just after arguing my connection situation they let my pass"

Contras: "the process of boarding no annoucement of gate change"

Prós: "The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else."

Prós: "The flight was on time & smooth"
Contras: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Prós: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Contras: "If the passenger name was changed as requested and I would not lose the money."

Prós: "On-time departure & arrival. Good landing."
Contras: "Crew not friendly or personable. No smiles. Minimal beverage service on a 3+ hour flight. Check in & boarding at Ushuaia was convoluted and slow."

Prós: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Contras: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Prós: "All confortable"
Contras: "Turn down the light"

Prós: "There was no one sitting next to me."
Contras: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Contras: "Overbooked and put on another flight 5 hours later"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Prós: "Departed exactly on time & arrived early. Excellent!"
Contras: "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Prós: "Excellent price and value. Great service both before and after travelling with an infant"
Contras: "Food quality could be better"

Contras: "Everything was great. Maybe more modern movies if anything"

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Prós: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Contras: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Contras: "7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again."

Contras: "Delay meant I missed a meeting deadline."

Prós: "Great crew comfortable seating on time. Good short haul flight"

Prós: "Flight was on time crew was friendly and professional"
Contras: "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Contras: "A little food"

Prós: "We got on the plane after flight from LAX was delayed by 8 hours"
Contras: "Being initially delayed and not knowing til we got to Lima if we were going to get to Montevideo that day."

Prós: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Contras: "No issues will travel on this airline again."

Prós: "Nothing"
Contras: "The fact that Kayak never wrote down my email. So when they cancels my flights I never got notice until I was about to leave for the airport."

Prós: "La tripulación muy atenta"
Contras: "La comida"

Prós: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Contras: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Prós: "On time flight & very nice service."

Prós: "The aircraft was clean, comfortable and well laid out."
Contras: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Prós: "entertainment and flight attendant"
Contras: "food"

Contras: "Child behind my seat was loud kicked my seat and parents did nothing."

Prós: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Contras: "really the complaint would be mostly about the airport than from the flight , limas airport it´s the rudest i´ve been so far , theres no happy or polite persons there except for 1 janitor and a lady in the to go station"

Contras: "No upgrade offer"