Encontra voos baratos de Lisboa para Rio de Janeiro do Rio de Janeiro-Galeão

Prós: It was canceled. And scheduled next day.

Prós: Very good customer service on flight. Love the way they treat their customers.

Contras: Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else.

Contras: They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow.

Prós: Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do.

Contras: Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over.

Contras: One of the best flights is had. Love A340 and the crew and service definitely better than AA or BA by far.

Contras: The seats are amazingly narrow and uncomfortable for 5 hours flight.

Prós: nothing

Contras: It should have departed on time. It departed 50 minutes later than the original time.

Prós: We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane.

Contras: Zero snacks, not even for purchase. London to Texas is a really long way to not be able to purchase snacks other than the meals they provide.

Prós: I loved the spacious business class cabins

Prós: I had to swap seat to be able to access the loo easily from an Isle seat

Contras: Better choice of food such as prepacked salads etc not just sandwiches

Contras: Delayed takeoff by an hour because the plane was too heavy. Had to kick 8 passengers off the flight before they would takeoff.

Prós: There was those head rest flaps on my chair head rest. Checkin my luggage was seamless.

Contras: Boarding process was bit disorganized.

Contras: Delta One screens are a bit small.

Prós: Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great.

Contras: TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before.

Contras: Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating.

Prós: Crew were amazing. Timely departure. Inflight meal was good.

Contras: Not much.

Prós: The crew was very kind and warm. Wine is good.

Contras: The seat doesn't turn into a proper bed. The passenger is inclined and not really laying down. The were also had bread crumbs from the other flight and the table compartment was filthy.

Prós: Nothing

Contras: Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM

Prós: SEATs and crew

Contras: Food was almost nothing, for a 3hr flight plus delay ... not good!

Prós: plane

Contras: baggage delivery

Contras: Better aircraft and personnel should smile and be more friendly

Contras: Everything is Good.

Prós: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.

Prós: The food

Contras: My seat wasn't working properly and wasn't comfortable.

Prós: Seats were confortable, new plane, the crew was attentive, food was great.

Contras: Need to update the movie library, the category with the new movies is probably a year or morw old.

Contras: Very narrow seats

Prós: Nothing was great nor poor.

Contras: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there

Prós: The selection of tv shows (Game of Thrones)

Contras: Not much leg room (I’m six feet tall)

Prós: I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane.

Contras: Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board.

Contras: Alitalia is the worst airline company

Prós: good onboard service

Contras: the business class wasnt really so good to my expectation.

Prós: The staff was kind and helpful. The business class was good and the updrafts was really worth it

Contras: Entertainment was poor .

Prós: on time departure and arrival

Contras: price for baggage, water is only “service” on board

Contras: Entertainment

Prós: Crew helpful. Food good.

Contras: Better range of movies please

Prós: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Contras: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Contras: Not being 1 hour late

Prós: Great crew and prompt boarding.

Contras: Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space.

Prós: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...

Prós: Tight seat, was moved out of exit row because of my age

Contras: Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late

Prós: Crew great.

Prós: 3 - 2 seat arrangement and lots of leg room. Excellent boarding.

Contras: Bread of sandwich was dry.

Prós: The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight.

Contras: Nothing

Contras: Delayed flight and delayed layover

Contras: I could have used USB charging station.

Contras: Food and seats

Prós: Not and horrible waited for 10hour before we board the last journey

Contras: Is horrible will not use kayak again we want to change the flight we were told not changeable

Prós: The crew was very responsive. The dinner food was good.

Contras: The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat.

Prós: everything from the boarding and check-in process to in flight comfort.

Prós: Punctuality

Contras: Crew was so friendly

Prós: Punctuality of the flight and the pilots did an amazing job

Contras: There was not in flight entertainment few broken handsets, broken seats

Prós: Crew and staff excellent

Contras: food not good and no movie access

Prós: Assentos grandes, a abundância e espaço reservado às pernas. Serviço decente.

Contras: Sem WiFi no lounge em Luanda!

Prós: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.

Contras: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.

Prós: Seat comfortable

Contras: Flight was delayed and overhead bin space was very small

Prós: Crew helpful. Food good.

Contras: Better range of movies please

Prós: Good beverage service.

Contras: Over an hour delayj for departure.