Hotel Atlantico Prime

O quarto era bom, a decoração do hotel é muito boa, a TV é enorme e tudo parece novo. O banheiro tinha um tamanho muito bom, bem espaçoso e as crianças adoraram o chuveiro.

No entanto, o split estava vazando água e o atendimento do hotel não fez nada, simplesmente. Outra questão é que já havia um débito no cartão, e mesmo assim pediram para fazer o pagamento na hora. Como o pagamento foi feito em outro cartão, o débito foi cancelado dois dias depois.

The gentlemen at the reception are very friendly. They also speak English well and the breakfast is awesome

The property is not well kept. In my opinion not too clean. There is a terrible smell on the corridors and even in the rooms the Ac filters are not cleaned properly

I've been in this hotel also in 2016, my stay was ok but I think it was way better before when it belonged to the chain Slaviero.

They have room service but not menus in the room where You can choose food. Minibar was poor, one small Pringles, one little chocolate bar and that was it, fridge half empty. It was my first wedding night, I told them but for them was just another random stay...I asked for a quite room and they still gave us a room facing the main noisy street.

After check in, we asked for 1 more towel as we were missing one and change of bath mat. It was dirty with hair on it and in that corner it was placed. Furthermore there was hair in the shower. We asked for that twice in the reception before cleaning came to our room. Same happend when we asked to have toiletpaper brought to the room. Hours went by in between the requests.