Avaliações de viajantes
Avaliação geral
7,3
Bom
Baseado em 433 avaliações
Embarque
7,7
Comfort
7,5
Tripulação
8,1
Entretenimento
6,1
Comida
7,1
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Encontra voos baratos na S7 Airlines
Ida e volta
Económica
Informações sobre S7 Airlines
| Código IATA | S7 |
|---|---|
| Rotas | 389 |
| Rota principal | Adler/Sochi to Moscovo Domodedovo |
| Aeroportos em que opera | 126 |
| Aeroporto principal | Moscovo Domodedovo |
Avaliações recentes
Classificação
23
27
17
10
12
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8,8
Prós: My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future.
Contras: Seats a little cramped, but par for the course.
avaliação de
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5,3
Contras: Delayed by 30 minutes on 1h flight is just way too much
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8,6
Prós: excellent crew, the commander of the ship made a nice soft landing, but for some reason water was dripping from the ceiling ... the flight attendant explained that it was condensation
Contras: отлично,..
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7,0
Contras: Small plane but got us to where we wanted to go
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4,8
Contras: Baggage check in was delayed 3 hours stupid and unacceptable
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10,0
Prós: Everything was awesome. Thanks a lot nothing
Contras: Nothing.
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4,3
Prós: Flight registration was smoothness.
Contras: No charges in plane. No entertainment. Flight attendants ignored our request for a glass of water.
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5,3
Prós: The seats were nice.
Contras: Having to pay for bags. It was not clear that we had to pay for bags when we purchased the tickets.
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9,0
Prós: Súper comfortable
Contras: Entertaiment
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10,0
Contras: Very efficient. They feed you even on a flight that’s less than 3 hours
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7,0
Contras: Better care about passenger's fragile baggage
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7,6
Prós: Yes everything was very well)
Contras: All is good
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5,0
Contras: Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak.
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2,0
Prós: Nothing
Contras: Everything
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4,0
Terrible web. Service
Contras: I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty
avaliação de
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6,6
Prós: Modern, efficient, friendly, and economical (good price)
Contras: Very confusing regarding cost of checked bag, traveling with pet. Some airlines give option to select this ala carte on website and this seems most efficient way to make money for airline and make easy for customer. Please try this.
avaliação de
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7,6
Prós: Giving aisle seats to the tall people makes sense. Thank you.
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3,0
No service - S7 as usual
Prós: Nothing
Contras: Rude personnel, junk food, no entertainment system — S7 at its best
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3,6
2 hours delay
Prós: Nothing
Contras: Everything
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2,0
Worst flight experience i had in my life
Contras: Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done
avaliação de
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9,3
Pretty good
Prós: Food The flight took less time than promised.
Contras: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.
avaliação de
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2,0
Embarrassing
Prós: Nothing
Contras: Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.
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2,0
Depressed
Prós: Nothing good
Contras: Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.
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8,0
Prós: Staff
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10,0
Contras: Luggage is to pricey .
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2,0
Contras: I missed the flight and no flight and no flight for 3 days . I need to cancel thdvtighg on Aug. 6 fromStratopol to Moscow
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10,0
Very nice airline! I will use it again!
Prós: Very nice food and service! Flight attendants pay attention to any requests.
Contras: Nothing
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6,3
Prós: Good new and clean airplane. Good meal
Contras: Boarding was poor
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2,0
Prós: Nothing
Contras: They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan
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4,3
It was whatever
Prós: Plane arrived on time with my luggage.
Contras: Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens.
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10,0
Prós: Good and organized airline
Contras: Nothing
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2,0
Contras: I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi...
avaliação de
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5,0
Contras: S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them.
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10,0
Prós: The attendants were Very Gracious
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8,0
Got what I expected
Prós: Everything was smooth and on time
Contras: Price was too high but I waited til the last minute
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9,0
Comfortable flight on S7
Prós: On time arrival in Moscow
Contras: Didn’t like boarding up a ramp in the mid day heat
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8,0
Difficult to get the boarding pass since very limited English speaker
Prós: Overall
Contras: Limited crew who sling another language
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7,6
No entertainment offered or food wanted
Prós: Plane was new, crew pleasant and flight easy
avaliação de
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7,6
Exceeded expectations
Prós: Good service, organized, really good food, comfortable seats.
Contras: Bad baggage policy. No entertainment.
avaliação de
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7,0
Fine
Prós: Everything was fast.
Contras: The plane was a bit cramped.
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2,0
Poor information
Contras: S7 didn't send any conformation or information about my flight. I missed one of them in order of that.
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2,0
I missed the flight and was offered no credit for it
Contras: There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place.
avaliação de
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0,0
Terrible customer service
Prós: nothing
Contras: Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit.
avaliação de
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6,0
Contras: Задержали рейс более чем на 2 часа. Посадка была плохая.
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3,6
Worst meal I've had on a plane
Prós: The flight was smooth, and the flight attendants were hardworking and attentive.
Contras: The meals smelled so bad when the trolley went past that I actually thought it was a problem with the toilets. A roll, a slice of brown bread, no butter, a packet of ketchup, and a yellow jelly/jello with tiny pieces of canned pineapple suspended. The main course featured rice that somehow managed to be dry and overcooked at the same time, and a flavorless chicken patty. Our flight was nearly four hours late taking off, because the incoming flight required a replacement aircraft. We were promised a complimentary drink that never appeared. No entertainment on a four-hour flight, which is standard.
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4,6
Contras: I didn't like that the air company charged me additional $70 for bagadge.
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7,3
Prós: All on time as expected
Contras: Could not check in online for utair
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7,3
OK, in fact
Prós: decent leg room good food
Contras: plane too hot
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5,6
A pretty good flight
Prós: On time, no issues
Contras: No entertainment ,
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2,0
Contras: Company change me for1bag drop off on way back from Voronezh to Mockow 35.7$ USA. Ticket was purchasing with 1bag including. I would like to have my money back
avaliação de
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9,3
A solid flight.
Prós: Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight.
Contras: Nothing to dislike for a 2 hour flight.
avaliação de
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5,0
Strictly necessary and nothing more
Prós: Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))
Contras: Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt
avaliação de
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10,0
Contras: Flight was on time
avaliação de
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3,0
Contras: Pay a lot for check in luggage. No onboard entertainment
avaliação de
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3,6
S7 is the worst airline with horrible rules and no customer service.
Prós: good crew, food was ok
Contras: no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again.
avaliação de
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8,0
Nice plane and crew
Prós: The crew was very friendly and attentive. They made me feel welcome.
Contras: They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight.
avaliação de
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7,3
Prós: Clean and efficient service. Smooth comfortable flight.
Contras: Only being allowed one carry on item. My new luggage was stained by something.
avaliação de
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8,6
Prós: Excellent service
Contras: Delayed departure.
avaliação de
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9,2
Unexpectedly nice flight
Prós: Great-looking, efficient and pleasant stewardesses.
Contras: Everything went well, thank you!
avaliação de
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8,6
Cancelled first flight with unacceptable replacement
Prós: Late boarding but otherwise good
Contras: Cancelled flight and replaced it with a flight 24 hours earlier but would not work due to visa requirements.
avaliação de
Estado do voo
Mapa de rotas da S7 Airlines
Principais aeroportos em que a S7 Airlines opera
- Aeroporto de Moscovo Domodedovo (DME)
- Aeroporto de Novosibirsk Tolmachevo (OVB)
- Aeroporto de São Petersburgo Pulkovo (LED)
- Aeroporto de Adler/Sochi (AER)
- Aeroporto de Irkutsk (IKT)
- Aeroporto de Krasnodar (KRR)
- Aeroporto de Vladivostok (VVO)
- Aeroporto de Simferopol (SIP)
- Aeroporto de Krasnojarsk (KJA)
- Aeroporto de Cazã (KZN)
- Aeroporto de Samara Aeroporto Internacional de Samara-Kurumoch (KUF)
- Aeroporto de Ekaterinburg (SVX)
- Aeroporto de Omsk (OMS)
- Aeroporto de Ufa (UFA)
- Aeroporto de Nizhniy Novgorod (GOJ)
Informações de contacto da S7 Airlines
- S7 Código IATA
- +7 495 777 99 99 Liga
- s7.ru Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.