Quer guardar como a sua moeda permanente, ou apenas nesta visita?
a localizacao do hotel e a possibilidade de usar a academia do ymca por um preco simbolico uso excessivo de odorizador nos quartos e banheiros de uso comum do hotel, com cheiro miuto forte, que inviabilizava a permanencia das pessoas. a iluminacao dos quartos e do banheiro e muito ruim, fraca. em relacao ao quarto o preco achei alto.
Da simpatia dos funcionários do hotel e da localização do mesmo Do preço do quarto individual
A localização do hotel é simplesmente fantastica Muito barulho nos corredores. Ma insonorização dos quartos.
Serviços de limpeza e arrumação do quarto e da localização.
A centralidade do Hotel É inaceitável que um Hotel de quatro estrelas tenha quartos tão pequenos, e sem mini-bar.
Localização; Pessoal Preço; dimensão dos quartos
Nós tivemos uma ótima estadia. A equipe foi muito educada e prestativa. A situação do elevador era muito ruim. Eu não sei se alguns dos elevadores não estavam funcionando ou o quê, mas acabamos usando as escadas a maior parte do tempo.
Location O barulho dos canos
Modern elegance this hotel is one of the finest I have stayed in. Contemporary design Incorporated into the old world charm and classic design of the building, The location is superb I really can't get any more central than this. The stuff are wonderful, right down to the doorman, I've stayed there four times in the past six months, and i must say, it's so nice when the doorman greats you and welcomes you back to the hotel.
The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit. I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.
Over charger $2k with a forced apology
unique design bed was uncomfortable
Very fashionable feel to the hotel , Bar was enjoyable , sleighbed lovely. Food was good at breakfast. Maybe toilet area. Lacks privacy
The lobby, spa and bar are brilliantly designed. Most parts of the hotel are chic and the overall atmosphere is very charming. The rooms are impractically designed. No provision made to accomodate suitcases even. Too much insistence on style and little attention to comfort. Great to hang out at all parts of the hotel except your room where everything seems like a mess since there are no practical provisions made. Very little storage so all the stuff just lies around the floor; also not very child friendly.
Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Stylishly minimalist, great shower, cool bar Dinner trolley not cleared
The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho. See above.
General location was very good.Cleanliness was good No bar to have a drink with children over 18 had to be 21.Bar staff rude and ignorant.However, Bar manager was very considerate.Very trendy which was nice but thats where it ends i'm afraid. Would not book again.
I like the desing and the location
Wonderful design interiors. The food in the Malaysian restaurant was amazing and the cocktails at The Long Bar were innovative and delicious - if very pricey at £11 a shot Some of the towels in the room were not 100% clean
The lifts. The service. The availability of the garage. The conviviality of the bar areas (both the open & cosy bars). The dedication of your cleaning staff. The laundry service. The proportions. The corridor lighting. And, above all, the location. The lack of Internet access (the business centre was occasionally out of action). The limitations of the room service menu for vegetarians. The limited number of T.V. entertainment channels - without in-house films The lack of a bath. No fresh air. The painting on the ceiling of my room.
The bar, this was very busy and fun place to be
Great location. Good service. Brilliant rooftop bar.
Clean,tidy,pleasant staff Bar drinks highly expensive in hotel....noise form entertainment area above our room was too much for our liking with chairs being dragged across the floors at late hours
Location is just perfect, clean room The room is far too small for its price. Breakfast is poor.
I liked the rooftop bar. The friendliness of staff. and the champagne cocktails.
This little jewel of a hotel is Soho chic. I can't say enough good things about it! It is perfectly located, priced under similar hotels, small enough to be personal but large enough to have a really exceptional restaurant and rooftop bar that appeared to have a London insider following. I say it is the best kept secret in London & would recommend it to anyone! Absolutely nothing!
Localização excelente! Quartos grandes (upgrade), com camas king size novas, travesseiros de pena e lençol de percal. Bom padrão de limpeza e de serviço. Os comentários do site estão bem aquém do hotel (e somos bastante exigentes, acostumados a bons hotéis). Excelente custo-benefício!! A piscina poderia ser mais quente e a roupa de cama mais nova, somente. Mesmo assim, classificamos o hotel, em geral, como "10"!
Conforto das camas.Localização- Melhores Recepcionistas.Melhor limpeza po nos quartos.
proximidade do centro e zonas de diversão e compras arranjar o elevador que está avariado há meses
Da atenção dada por um funcionario da recepção de origem polonesa,muito gentil e disposto a ajudar Vidros anti ruído nos quarto por causa do barulho provocado pela sirene dos carros de polícia e bombeiros
Facilidaes em geral Não
Localização Era importante que os elevadores funcionassem, bem como as descrições das suites na Internet fossem mais realistas.
O hotel estar no centro da cidade e a simpatia do pessoal.
Localização central. fizemos vários programas diurnos e noturnos a pé. O cheiro de cigarro no quarto.
A sua localização bastante central. Dado que o pequeno almoço n estava incluido a cena da abertura de crédito para o débito do mesmo no cartão de crédito tinha sempre um caracter repetitivo....
Localização perfeita para turismo !
A tranquilidade e o facto de ser muito central.
A localizcao, os funcionarios muito gentis e prestativos