Avaliações de viajantes
Avaliação geral
7,2
Bom
Baseado em 4 059 avaliações
Global
7,4
A embarcar
7,5
Conforto
7,0
Tripulação
8,0
Entretenimento
7,0
Comida
6,5
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10,0
Contras: Very nice flight, great
avaliação de
-
8,0
Prós: Leave and arrive on time
Contras: Very tight seat and entertainment drop all the time
avaliação de
-
8,3
Contras: We have made reservations of seats, but the company didn't reserve it. Therefore, we will now have to ask for a reimbursement, which will be additional work for us.
avaliação de
-
6,0
Contras: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam. Instead, I had to wait for them to assign seats and was almost unable to board the plane.
avaliação de
-
3,3
Prós: Atl least on time
Contras: Start the boarding early It was set to statt 2:20 and starts after 3:00 am
avaliação de
-
4,0
Prós: Below average experience
Contras: Need to be better on almost all aspects. Particularly, entertainment and service
avaliação de
-
2,0
Contras: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.
avaliação de
-
9,3
Prós: More or less
Contras: Boarding on time
avaliação de
-
9,0
Prós: Right on time, easy boarding. Really clean restrooms onboard
Contras: A bit more space in the seating
avaliação de
-
5,6
Contras: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again
avaliação de
-
6,6
Contras: I found a buble gum on the table
avaliação de
-
7,6
Contras: o
avaliação de
-
9,3
Prós: TV’s, nice seats, clean
Contras: Seat family together. I was traveling with my children and they separated my husband so he could not help me. :(((((
avaliação de
-
7,3
Contras: AC too cold
avaliação de
-
2,0
Prós: Nothing
Contras: Too much time waiting for the luggage
avaliação de
-
10,0
Prós: Best pilot ever! Flight attendant Ana absolutely adorable
avaliação de
-
6,6
Prós: In time departure and arrival
Contras: Had to pay for food, even a coffee.
avaliação de
-
7,3
Contras: My check-in Miami Airport with American Airlines was terrible , big lines total mess. Was a share fly, TKT Latam flying whith AA plane. On the way back check-in in Rio de Janeiro was beautiful! So easy.
avaliação de
-
10,0
Prós: Business class is allways good
Contras: A one day delay was such a bad thing mostly because of no information of LATAM
avaliação de
-
9,6
Prós: Everything was great, food it´s very good
Contras: 8 hour flight may have wi-fi
avaliação de
-
4,6
Prós: Crew very cooperative
Contras: Plane is way too old
avaliação de
-
6,3
Prós: Online The wine
Contras: Take seriously all restrictions of size of carry ons There was so many persons with two backpacks plus 2/3 bags. Food was mediocre and plane was very noise. Finally, get a finger
avaliação de
-
6,8
Prós: Comfort if aircraft.
Contras: Service has significantly worsened ever since LA bough JJ. If it weren't for the fact they're only ones operating a direct flight from SSA/MIA, I would not fly them again.
avaliação de
-
10,0
Prós: New plane
avaliação de
-
8,0
Prós: The pilot landed the plane perfectly.
Contras: Aircraft too noisy.
avaliação de
-
3,0
Prós: As malas foram bem tratadas, sem deterioração
Contras: Os assentos são muito pequenos, foi muito desconfortável o tempo de viagem. O tempo de espera em pé na fila também foi muito grande, acredito que no total uns 20 minutos, mas podem ter sido mais, ainda assim, muito tempo para mim, que carregava - ainda que com a perna lesionada - o filho com 17Kg.
avaliação de
-
10,0
Prós: Nice , new plane. On time and great onboard service.
avaliação de
-
2,3
Contras: I have yet to.get my luggage! TODAY IS THURSDAY AND I believe my luggage is still in Sao Paolo, Brazil since Sunday.
avaliação de
-
5,6
Contras: The crew
avaliação de
-
3,3
Prós: Saiu na hora
Contras: Avião velho, barulhento, parecia estar batendo asas, serviço apenas com água, poltrona que era um pedaço de madeira com tecido que de tão duro dava para sentir as vértebras. Realmente um decepção completa.
avaliação de
-
10,0
Prós: Food
Contras: Comfort
avaliação de
-
2,0
Prós: NO
Contras: Everything
avaliação de
-
7,6
Prós: Amazing craw Ok Seat, not to better.
avaliação de
-
0,0
Prós: Flight was cancelled in Ezeiza airport due to aircraft malfunction. Latam did book me on another flight via Aerolíneas Argentinas, non stop to Miami which was ok. They were very diligent in getting me the substitute booking.
Contras: Rebooking process was ok under the circumstances. Flight to Miami via Aerolíneas was smooth, pleasant crew, food was so so....
avaliação de
-
2,6
Contras: All. The service, the airplanes, the system
avaliação de
-
8,3
Prós: Great crew. Airplane dated but comfortable.
Contras: LATAM check in at GRU was a nightmare. I was traveling business class. Another flight guy was delayed, and the check in procedure came to a complete halt until they re booked effected passengers. Was in line for 45 minutes. Lots of angry people.
avaliação de
-
7,6
Prós: crew
avaliação de
-
9,3
Prós: Crew particularly nice and helpful, flight on time
avaliação de
-
4,3
Prós: Pilot was able to reduce delay during flight
Contras: Serve some food or drink
avaliação de
-
5,3
Contras: The enterior is dated and my business class seat was falling apart. The seats are not true lie flat seats. They need to update to stay competitive. Otherwise good flight
avaliação de
-
5,6
Contras: Demorou muito o desembarque.
avaliação de
-
5,5
Contras: Can not book extra legroom seats on Latam website using your One World Emerald status????
avaliação de
-
6,0
Prós: I like that the flight was on time. Crew team very nice.
Contras: The price for the food on board is expensive. It was raining and we had to use the stairs to get out of the plane with no roof (we all got wet). The plane parked away from terminal.
avaliação de
-
5,6
Contras: Let the people know why it got late and why we had to change places
avaliação de
-
6,0
Prós: The plane was big
Contras: Offer more than water for free
avaliação de
-
2,0
Prós: Nothing
Contras: If they change all management and staff
avaliação de
-
2,0
Prós: Nothing.
Contras: If they change all management and staff
avaliação de
-
6,5
Prós: Bigger plane
Contras: The seats were hard
avaliação de
-
8,0
Prós: super nice crew... just that the seat was a little tight that's all.
Contras: larger seat.. that's it really. :)
avaliação de
-
7,3
Prós: Good.
avaliação de
-
7,3
Contras: We ordered special meals which were not delivered properly so we spent a 10 hr flight with no meal. The crew were kind and gave us fruit and salad but it was frustrating to not get what we asked for in advance.
avaliação de
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2,3
Prós: O ordered vegan meal. But they didn’t bring me and left me hungry during the whole flight
Contras: Better customer service , better service , appropriate food
avaliação de
-
2,0
Prós: nada
Contras: pontualidade
avaliação de
-
7,0
Contras: There was only one employee to dispatch luggage on international flights with domestic connections. We had to wait some precious minutes in the queue.
avaliação de
-
8,0
Prós: The croissant given in breakfast was delicious! The crew is really amazing and smiles a lot :)
avaliação de
-
4,6
Prós: The crew was quick about serving meals, and beverages. There was a fair amount of leg room. There were good movies, and tv shows to pass the time.
Contras: The check in was rediculous. I had to check-in at the kiosk, then wait in line for 30 minutes to drop my bag, then the lady at the desk had to check me in. Why even have the kiosk, if a person has to check me in anyways? There is a limit to how much I can write, but I have much more criticism.
avaliação de
-
2,0
Contras: Latam nowadays, whenever is a problem, instead of help you or solve the problem will ask you to do a claim on their webpage... for me is the worst airline. If you have another option, I sugess you take it
avaliação de
-
3,6
Contras: Seat is not comfortable at all.
avaliação de
-
10,0
Contras: The space between seats
avaliação de
-
2,0
Prós: LATAM overbooked my flight and I had to take a flight 13 hours later and wasted an entire day in the air port
avaliação de
-
10,0
Contras: Very nice flight, great
avaliação de
-
9,3
Prós: More or less
Contras: Boarding on time
avaliação de
-
9,0
Prós: Right on time, easy boarding. Really clean restrooms onboard
Contras: A bit more space in the seating
avaliação de
-
9,3
Prós: TV’s, nice seats, clean
Contras: Seat family together. I was traveling with my children and they separated my husband so he could not help me. :(((((
avaliação de
-
10,0
Prós: Best pilot ever! Flight attendant Ana absolutely adorable
avaliação de
-
10,0
Prós: Business class is allways good
Contras: A one day delay was such a bad thing mostly because of no information of LATAM
avaliação de
-
9,6
Prós: Everything was great, food it´s very good
Contras: 8 hour flight may have wi-fi
avaliação de
-
10,0
Prós: New plane
avaliação de
-
10,0
Prós: Nice , new plane. On time and great onboard service.
avaliação de
-
10,0
Prós: Food
Contras: Comfort
avaliação de
-
9,3
Prós: Crew particularly nice and helpful, flight on time
avaliação de
-
10,0
Contras: The space between seats
avaliação de
-
8,0
Prós: Leave and arrive on time
Contras: Very tight seat and entertainment drop all the time
avaliação de
-
8,3
Contras: We have made reservations of seats, but the company didn't reserve it. Therefore, we will now have to ask for a reimbursement, which will be additional work for us.
avaliação de
-
6,6
Contras: I found a buble gum on the table
avaliação de
-
7,6
Contras: o
avaliação de
-
7,3
Contras: AC too cold
avaliação de
-
6,6
Prós: In time departure and arrival
Contras: Had to pay for food, even a coffee.
avaliação de
-
7,3
Contras: My check-in Miami Airport with American Airlines was terrible , big lines total mess. Was a share fly, TKT Latam flying whith AA plane. On the way back check-in in Rio de Janeiro was beautiful! So easy.
avaliação de
-
6,8
Prós: Comfort if aircraft.
Contras: Service has significantly worsened ever since LA bough JJ. If it weren't for the fact they're only ones operating a direct flight from SSA/MIA, I would not fly them again.
avaliação de
-
8,0
Prós: The pilot landed the plane perfectly.
Contras: Aircraft too noisy.
avaliação de
-
7,6
Prós: Amazing craw Ok Seat, not to better.
avaliação de
-
8,3
Prós: Great crew. Airplane dated but comfortable.
Contras: LATAM check in at GRU was a nightmare. I was traveling business class. Another flight guy was delayed, and the check in procedure came to a complete halt until they re booked effected passengers. Was in line for 45 minutes. Lots of angry people.
avaliação de
-
7,6
Prós: crew
avaliação de
-
8,0
Prós: super nice crew... just that the seat was a little tight that's all.
Contras: larger seat.. that's it really. :)
avaliação de
-
7,3
Prós: Good.
avaliação de
-
7,3
Contras: We ordered special meals which were not delivered properly so we spent a 10 hr flight with no meal. The crew were kind and gave us fruit and salad but it was frustrating to not get what we asked for in advance.
avaliação de
-
7,0
Contras: There was only one employee to dispatch luggage on international flights with domestic connections. We had to wait some precious minutes in the queue.
avaliação de
-
8,0
Prós: The croissant given in breakfast was delicious! The crew is really amazing and smiles a lot :)
avaliação de
-
6,0
Contras: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam. Instead, I had to wait for them to assign seats and was almost unable to board the plane.
avaliação de
-
3,3
Prós: Atl least on time
Contras: Start the boarding early It was set to statt 2:20 and starts after 3:00 am
avaliação de
-
4,0
Prós: Below average experience
Contras: Need to be better on almost all aspects. Particularly, entertainment and service
avaliação de
-
2,0
Contras: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.
avaliação de
-
5,6
Contras: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again
avaliação de
-
2,0
Prós: Nothing
Contras: Too much time waiting for the luggage
avaliação de
-
4,6
Prós: Crew very cooperative
Contras: Plane is way too old
avaliação de
-
6,3
Prós: Online The wine
Contras: Take seriously all restrictions of size of carry ons There was so many persons with two backpacks plus 2/3 bags. Food was mediocre and plane was very noise. Finally, get a finger
avaliação de
-
3,0
Prós: As malas foram bem tratadas, sem deterioração
Contras: Os assentos são muito pequenos, foi muito desconfortável o tempo de viagem. O tempo de espera em pé na fila também foi muito grande, acredito que no total uns 20 minutos, mas podem ter sido mais, ainda assim, muito tempo para mim, que carregava - ainda que com a perna lesionada - o filho com 17Kg.
avaliação de
-
2,3
Contras: I have yet to.get my luggage! TODAY IS THURSDAY AND I believe my luggage is still in Sao Paolo, Brazil since Sunday.
avaliação de
-
5,6
Contras: The crew
avaliação de
-
3,3
Prós: Saiu na hora
Contras: Avião velho, barulhento, parecia estar batendo asas, serviço apenas com água, poltrona que era um pedaço de madeira com tecido que de tão duro dava para sentir as vértebras. Realmente um decepção completa.
avaliação de
-
2,0
Prós: NO
Contras: Everything
avaliação de
-
0,0
Prós: Flight was cancelled in Ezeiza airport due to aircraft malfunction. Latam did book me on another flight via Aerolíneas Argentinas, non stop to Miami which was ok. They were very diligent in getting me the substitute booking.
Contras: Rebooking process was ok under the circumstances. Flight to Miami via Aerolíneas was smooth, pleasant crew, food was so so....
avaliação de
-
2,6
Contras: All. The service, the airplanes, the system
avaliação de
-
4,3
Prós: Pilot was able to reduce delay during flight
Contras: Serve some food or drink
avaliação de
-
5,3
Contras: The enterior is dated and my business class seat was falling apart. The seats are not true lie flat seats. They need to update to stay competitive. Otherwise good flight
avaliação de
-
5,6
Contras: Demorou muito o desembarque.
avaliação de
-
5,5
Contras: Can not book extra legroom seats on Latam website using your One World Emerald status????
avaliação de
-
6,0
Prós: I like that the flight was on time. Crew team very nice.
Contras: The price for the food on board is expensive. It was raining and we had to use the stairs to get out of the plane with no roof (we all got wet). The plane parked away from terminal.
avaliação de
-
5,6
Contras: Let the people know why it got late and why we had to change places
avaliação de
-
6,0
Prós: The plane was big
Contras: Offer more than water for free
avaliação de
-
2,0
Prós: Nothing
Contras: If they change all management and staff
avaliação de
-
2,0
Prós: Nothing.
Contras: If they change all management and staff
avaliação de
-
6,5
Prós: Bigger plane
Contras: The seats were hard
avaliação de
-
2,3
Prós: O ordered vegan meal. But they didn’t bring me and left me hungry during the whole flight
Contras: Better customer service , better service , appropriate food
avaliação de
-
2,0
Prós: nada
Contras: pontualidade
avaliação de
-
4,6
Prós: The crew was quick about serving meals, and beverages. There was a fair amount of leg room. There were good movies, and tv shows to pass the time.
Contras: The check in was rediculous. I had to check-in at the kiosk, then wait in line for 30 minutes to drop my bag, then the lady at the desk had to check me in. Why even have the kiosk, if a person has to check me in anyways? There is a limit to how much I can write, but I have much more criticism.
avaliação de
-
2,0
Contras: Latam nowadays, whenever is a problem, instead of help you or solve the problem will ask you to do a claim on their webpage... for me is the worst airline. If you have another option, I sugess you take it
avaliação de
-
3,6
Contras: Seat is not comfortable at all.
avaliação de
-
2,0
Prós: LATAM overbooked my flight and I had to take a flight 13 hours later and wasted an entire day in the air port
avaliação de
Estado do voo
Mapa de rotas da LATAM Airlines Brasil
Rotas de voos populares
Voo
Origem
Destino
Dom.
Seg.
Ter.
Qua.
Qui.
Sex.
Sáb.
D
S
T
Q
Q
S
S
8194
São Paulo
GRU
Miami
MIA
8191
Miami
MIA
São Paulo
GRU
8165
Boston
BOS
São Paulo
GRU
8164
São Paulo
GRU
Boston
BOS
8188
Fortaleza
FOR
Miami
MIA
8189
Miami
MIA
Fortaleza
FOR
8186
São Paulo
GRU
Orlando
MCO
8180
São Paulo
GRU
Nova Iorque
JFK
8184
Belém
BEL
Miami
MIA
8183
Miami
MIA
Belém
BEL
8198
Recife
REC
Miami
MIA
8199
Miami
MIA
Recife
REC
8185
Orlando
MCO
São Paulo
GRU
8181
Nova Iorque
JFK
São Paulo
GRU
Principais aeroportos em que a LATAM Airlines Brasil opera
Informações de contacto da LATAM Airlines Brasil
- JJ Código IATA
- +55 11 4002 5700 Liga
- latam.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.