Avaliações de hóspedes
Avaliação geral
6,9
Bom
Baseado em 2 031 avaliações
Global
7,1
A embarcar
7,1
Conforto
7,0
Tripulação
7,6
Entretenimento
6,4
Comida
6,4
Saltar para o conteúdo principal
Informações sobre Brussels Airlines
| Código IATA | SN |
|---|---|
| Rotas | 299 |
| Rota principal | Aeroporto Internacional de Genebra to Bruxelas Bruxelles-National e outros aeroportos |
| Aeroportos em que opera | 122 |
| Aeroporto principal | Bruxelas Bruxelles-National e outros aeroportos |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10,0
Prós: All was planned, no surprises, on time and no hassles
Contras: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
avaliação de
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8,0
Contras: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
avaliação de
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10,0
Excellent comfort
Prós: The seats were wide tall and comfortable, there was enough room for the legs as well.
Contras: A little glass of juice would have been nice from the airline.
avaliação de
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7,6
Prós: Made up tons of time en route.
Contras: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
avaliação de
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7,6
Prós: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Contras: Food was typical economy class fare.
avaliação de
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6,3
Contras: It was very cold inside the airplane. I have to ask multiple times for blanket.
avaliação de
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8,0
Contras: It was very cold they need to lower the temperature.
avaliação de
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4,3
you get what you pay for
Prós: cheap ticket
Contras: lack of service, very unfriendly stewardess
avaliação de
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10,0
The best trip so far
Prós: The chairs were comfortable the staff was very attentive and nice
Contras: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
avaliação de
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10,0
Prós: flight was awesome
Contras: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
avaliação de
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10,0
Brussels Airlines
Prós: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Contras: no TV or other entertainment options so make sure to bring your own device or a book.
avaliação de
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10,0
Prós: Very good service! Friendly and happy staff!
Contras: The food; I didn't like the sandwich and the snacks
avaliação de
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6,0
lhr > bru
Prós: fast lane boarding
Contras: no snacks
avaliação de
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4,6
No luggage were included in the price
Contras: You are considered as a robber but it is inscribe nowhere you don’t have luggage
avaliação de
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4,0
Late getting, had to check bag
Prós: Nothing really
Contras: Late boarding, had to check the bag, had to wait forever when landed in the plane
avaliação de
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10,0
On time and they even served a tasty breakfast
Prós: Food and a good cabin crew on Brussels Air.
Contras: No complaints
avaliação de
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4,0
Contras: poor customer service.
avaliação de
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8,0
Great crew
Prós: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Contras: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
avaliação de
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6,0
One normal commuter route
Prós: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Contras: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
avaliação de
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8,3
Consistent service
Prós: The crew was very cool
Contras: The food was ok
avaliação de
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4,6
ground crew need some supervision
Prós: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Contras: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
avaliação de
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7,0
Good food
Prós: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
avaliação de
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4,3
Flight delays
Contras: Flight delays is a constant problem with this company
avaliação de
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3,6
Contras: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent
avaliação de
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2,0
Contras: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
avaliação de
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2,0
Incompetent
Prós: Nothing
Contras: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avaliação de
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2,0
Prós: Nothing
Contras: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avaliação de
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2,3
Worst Experience of my like.
Prós: The food was okay but thats the best thing I can say.
Contras: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avaliação de
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2,3
Contras: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avaliação de
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9,6
Missing a proper lounge at cdg airport when plane is early.
Prós: Comfort of the plane, service
Contras: No business lounge in CDG before 9am
avaliação de
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5,0
Basically not business
Prós: Arrived ahead of time
Contras: Not business treatment, the boarding que, the seats, the food
avaliação de
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9,3
The cabin were excellent.
Prós: Great service, food and entertainment.
avaliação de
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5,0
Prós: Good priority boarding
Contras: Delay
avaliação de
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2,0
Prós: It was on time
Contras: The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
avaliação de
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9,6
Ecxellent return flight
Prós: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
avaliação de
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6,0
Missed my connecting flight
Prós: Helpful services.
Contras: Good
avaliação de
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5,3
Contras: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
avaliação de
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6,6
From Point A to Point B
Prós: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Contras: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
avaliação de
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10,0
Prós: The crew at the gate as well as in the plane were tu nice and helpful.
Contras: Juste the toilet were not so clean and smelled very bad.
avaliação de
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10,0
Excellent value at the price.
Prós: Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
avaliação de
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6,3
It's a long flight - treat it as such!
Prós: Good schedules, good prices.
Contras: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
avaliação de
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9,6
Prós: comfortable leg space
avaliação de
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3,3
Low cost airline
Contras: Nothing is for free not even a coffee.
avaliação de
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3,3
Very poor service
Contras: The bags took over 45 minutes to be delivered
avaliação de
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8,3
Prós: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.
Contras: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!
avaliação de
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9,0
Contras: extra taxi in DC
avaliação de
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6,6
Prós: Attentive helpful and cheerful staff: on time
Contras: Food
avaliação de
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6,6
Prós: Helpful crew
Contras: No food except for purchase. Expected at least cup of coffee/crackers
avaliação de
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7,0
They don't know how to handle connections flights.
Contras: Choice of food was very limited as they were missing the food in catalog.
avaliação de
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3,0
Contras: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
avaliação de
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4,8
Contras: 25 min late too much announcements during night flight, especially about duty free items and prices...
avaliação de
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3,3
Not very pleasant
Prós: At least it was a flight
Contras: Noisy, no complimentary snacks nor drinks, no legroom
avaliação de
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7,6
Contras: There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare
avaliação de
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6,0
One hour late boarding
Prós: So so
Contras: But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.
avaliação de
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2,0
Awful airline
Prós: Nothing
Contras: Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.
avaliação de
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8,6
Did I fly two different airlines?
Prós: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Contras: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
avaliação de
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3,0
Did I fly two different airlines?
Prós: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Contras: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
avaliação de
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6,3
Prós: Kindliness of crew
Contras: Impossibility to by drinks or did with bank cards
avaliação de
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7,3
Prós: Edficient boarding and pleasant onboard service
Contras: Cleanliness of plane and limited movies
avaliação de
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2,0
Prós: The flight and services were OK, the only bad thing - my baggage did not arrive David Silberman
avaliação de
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10,0
Prós: All was planned, no surprises, on time and no hassles
Contras: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
avaliação de
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10,0
Excellent comfort
Prós: The seats were wide tall and comfortable, there was enough room for the legs as well.
Contras: A little glass of juice would have been nice from the airline.
avaliação de
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10,0
The best trip so far
Prós: The chairs were comfortable the staff was very attentive and nice
Contras: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
avaliação de
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10,0
Prós: flight was awesome
Contras: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
avaliação de
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10,0
Brussels Airlines
Prós: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Contras: no TV or other entertainment options so make sure to bring your own device or a book.
avaliação de
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10,0
Prós: Very good service! Friendly and happy staff!
Contras: The food; I didn't like the sandwich and the snacks
avaliação de
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10,0
On time and they even served a tasty breakfast
Prós: Food and a good cabin crew on Brussels Air.
Contras: No complaints
avaliação de
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9,6
Missing a proper lounge at cdg airport when plane is early.
Prós: Comfort of the plane, service
Contras: No business lounge in CDG before 9am
avaliação de
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9,3
The cabin were excellent.
Prós: Great service, food and entertainment.
avaliação de
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9,6
Ecxellent return flight
Prós: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
avaliação de
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10,0
Prós: The crew at the gate as well as in the plane were tu nice and helpful.
Contras: Juste the toilet were not so clean and smelled very bad.
avaliação de
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10,0
Excellent value at the price.
Prós: Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
avaliação de
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9,6
Prós: comfortable leg space
avaliação de
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9,0
Contras: extra taxi in DC
avaliação de
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8,6
Did I fly two different airlines?
Prós: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Contras: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
avaliação de
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8,0
Contras: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
avaliação de
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7,6
Prós: Made up tons of time en route.
Contras: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
avaliação de
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7,6
Prós: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Contras: Food was typical economy class fare.
avaliação de
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8,0
Contras: It was very cold they need to lower the temperature.
avaliação de
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8,0
Great crew
Prós: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Contras: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
avaliação de
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8,3
Consistent service
Prós: The crew was very cool
Contras: The food was ok
avaliação de
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7,0
Good food
Prós: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
avaliação de
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6,6
From Point A to Point B
Prós: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Contras: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
avaliação de
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8,3
Prós: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.
Contras: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!
avaliação de
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6,6
Prós: Attentive helpful and cheerful staff: on time
Contras: Food
avaliação de
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6,6
Prós: Helpful crew
Contras: No food except for purchase. Expected at least cup of coffee/crackers
avaliação de
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7,0
They don't know how to handle connections flights.
Contras: Choice of food was very limited as they were missing the food in catalog.
avaliação de
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7,6
Contras: There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare
avaliação de
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7,3
Prós: Edficient boarding and pleasant onboard service
Contras: Cleanliness of plane and limited movies
avaliação de
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6,3
Contras: It was very cold inside the airplane. I have to ask multiple times for blanket.
avaliação de
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4,3
you get what you pay for
Prós: cheap ticket
Contras: lack of service, very unfriendly stewardess
avaliação de
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6,0
lhr > bru
Prós: fast lane boarding
Contras: no snacks
avaliação de
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4,6
No luggage were included in the price
Contras: You are considered as a robber but it is inscribe nowhere you don’t have luggage
avaliação de
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4,0
Late getting, had to check bag
Prós: Nothing really
Contras: Late boarding, had to check the bag, had to wait forever when landed in the plane
avaliação de
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4,0
Contras: poor customer service.
avaliação de
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6,0
One normal commuter route
Prós: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Contras: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
avaliação de
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4,6
ground crew need some supervision
Prós: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Contras: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
avaliação de
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4,3
Flight delays
Contras: Flight delays is a constant problem with this company
avaliação de
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3,6
Contras: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent
avaliação de
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2,0
Contras: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
avaliação de
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2,0
Incompetent
Prós: Nothing
Contras: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avaliação de
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2,0
Prós: Nothing
Contras: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avaliação de
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2,3
Worst Experience of my like.
Prós: The food was okay but thats the best thing I can say.
Contras: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avaliação de
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2,3
Contras: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avaliação de
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5,0
Basically not business
Prós: Arrived ahead of time
Contras: Not business treatment, the boarding que, the seats, the food
avaliação de
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5,0
Prós: Good priority boarding
Contras: Delay
avaliação de
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2,0
Prós: It was on time
Contras: The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
avaliação de
-
6,0
Missed my connecting flight
Prós: Helpful services.
Contras: Good
avaliação de
-
5,3
Contras: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
avaliação de
-
6,3
It's a long flight - treat it as such!
Prós: Good schedules, good prices.
Contras: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
avaliação de
-
3,3
Low cost airline
Contras: Nothing is for free not even a coffee.
avaliação de
-
3,3
Very poor service
Contras: The bags took over 45 minutes to be delivered
avaliação de
-
3,0
Contras: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
avaliação de
-
4,8
Contras: 25 min late too much announcements during night flight, especially about duty free items and prices...
avaliação de
-
3,3
Not very pleasant
Prós: At least it was a flight
Contras: Noisy, no complimentary snacks nor drinks, no legroom
avaliação de
-
6,0
One hour late boarding
Prós: So so
Contras: But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.
avaliação de
-
2,0
Awful airline
Prós: Nothing
Contras: Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.
avaliação de
-
3,0
Did I fly two different airlines?
Prós: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Contras: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
avaliação de
-
6,3
Prós: Kindliness of crew
Contras: Impossibility to by drinks or did with bank cards
avaliação de
-
2,0
Prós: The flight and services were OK, the only bad thing - my baggage did not arrive David Silberman
avaliação de
Estado do voo
Mapa de rotas da Brussels Airlines
Rotas de voos populares
Voo
Origem
Destino
Dom.
Seg.
Ter.
Qua.
Qui.
Sex.
Sáb.
D
S
T
Q
Q
S
S
3629
Bruxelas
BRU
Paris
CDG
3628
Paris
CDG
Bruxelas
BRU
2313
Bruxelas
BRU
Gotemburgo
GOT
2830
Budapeste
BUD
Bruxelas
BRU
2066
Edimburgo
EDI
Bruxelas
BRU
2324
Gotemburgo
GOT
Bruxelas
BRU
3588
Lyon
LYS
Bruxelas
BRU
3668
Toulouse
TLS
Bruxelas
BRU
2560
Varsóvia
WAW
Bruxelas
BRU
3667
Bruxelas
BRU
Toulouse
TLS
2630
Hamburgo
HAM
Bruxelas
BRU
3604
Marselha
MRS
Bruxelas
BRU
2829
Bruxelas
BRU
Budapeste
BUD
2065
Bruxelas
BRU
Edimburgo
EDI
2629
Bruxelas
BRU
Hamburgo
HAM
3731
Bruxelas
BRU
Madrid
MAD
2183
Bruxelas
BRU
Manchester
MAN
3603
Bruxelas
BRU
Marselha
MRS
2287
Bruxelas
BRU
Oslo
OSL
2559
Bruxelas
BRU
Varsóvia
WAW
3732
Madrid
MAD
Bruxelas
BRU
2284
Oslo
OSL
Bruxelas
BRU
2719
Bruxelas
BRU
Genebra
GVA
2720
Genebra
GVA
Bruxelas
BRU
3587
Bruxelas
BRU
Lyon
LYS
2184
Manchester
MAN
Bruxelas
BRU
2371
Bruxelas
BRU
Vilnius
VNO
2372
Vilnius
VNO
Bruxelas
BRU
3126
Bolonha
BLQ
Bruxelas
BRU
3125
Bruxelas
BRU
Bolonha
BLQ
2815
Bruxelas
BRU
Praga
PRG
3735
Bruxelas
BRU
Málaga
AGP
2581
Bruxelas
BRU
Berlim
TXL
3811
Bruxelas
BRU
Porto
OPO
3812
Porto
OPO
Bruxelas
BRU
3169
Bruxelas
BRU
Nápoles
NAP
3176
Roma
FCO
Bruxelas
BRU
3170
Nápoles
NAP
Bruxelas
BRU
3175
Bruxelas
BRU
Roma
FCO
3716
Bilbau
BIO
Bruxelas
BRU
2835
Bruxelas
BRU
Moscovo
DME
3201
Bruxelas
BRU
Veneza
VCE
2836
Moscovo
DME
Bruxelas
BRU
3202
Veneza
VCE
Bruxelas
BRU
2582
Berlim
TXL
Bruxelas
BRU
2257
Bruxelas
BRU
Copenhaga
CPH
3157
Bruxelas
BRU
Milão
MXP
3158
Milão
MXP
Bruxelas
BRU
3837
Bruxelas
BRU
Rabil
BVC
3837
Rabil
BVC
Espargos
SID
3837
Espargos
SID
Bruxelas
BRU
371
Bruxelas
BRU
Duala
DLA
372
Duala
DLA
Bruxelas
BRU
371
Duala
DLA
Iaundé
NSI
372
Iaundé
NSI
Duala
DLA
3736
Málaga
AGP
Bruxelas
BRU
2816
Praga
PRG
Bruxelas
BRU
2309
Bruxelas
BRU
Estocolmo
BMA
2093
Bruxelas
BRU
Londres
LHR
2094
Londres
LHR
Bruxelas
BRU
2907
Bruxelas
BRU
Viena
VIE
2908
Viena
VIE
Bruxelas
BRU
3779
Bruxelas
BRU
Santa Cruz de Tenerife
TFS
3780
Santa Cruz de Tenerife
TFS
Bruxelas
BRU
3147
Bruxelas
BRU
Milão
LIN
2258
Copenhaga
CPH
Bruxelas
BRU
3152
Milão
LIN
Bruxelas
BRU
2705
Bruxelas
BRU
Basileia
BSL
2706
Basileia
BSL
Bruxelas
BRU
3715
Bruxelas
BRU
Bilbau
BIO
3855
Agadir
AGA
Bruxelas
BRU
2048
Birmingham
BHX
Bruxelas
BRU
2304
Estocolmo
BMA
Bruxelas
BRU
2049
Bruxelas
BRU
Birmingham
BHX
3617
Bruxelas
BRU
Nice
NCE
3569
Bruxelas
BRU
Nantes
NTE
3855
Bruxelas
BRU
Marraquexe
RAK
3747
Bruxelas
BRU
Sevilha
SVQ
3570
Nantes
NTE
Bruxelas
BRU
3855
Marraquexe
RAK
Agadir
AGA
3748
Sevilha
SVQ
Bruxelas
BRU
3772
Alicante
ALC
Bruxelas
BRU
3771
Bruxelas
BRU
Alicante
ALC
3325
Bruxelas
BRU
Hurghada
HRG
3326
Hurghada
HRG
Bruxelas
BRU
3294
Telavive
TLV
Bruxelas
BRU
2254
Billund
BLL
Bruxelas
BRU
2253
Bruxelas
BRU
Billund
BLL
3289
Bruxelas
BRU
Telavive
TLV
3195
Bruxelas
BRU
Turim
TRN
3196
Turim
TRN
Bruxelas
BRU
3618
Nice
NCE
Bruxelas
BRU
2547
Bruxelas
BRU
Cracóvia
KRK
2548
Cracóvia
KRK
Bruxelas
BRU
3704
Barcelona
BCN
Bruxelas
BRU
3705
Bruxelas
BRU
Barcelona
BCN
224
Banjul
BJL
Bruxelas
BRU
223
Banjul
BJL
Conacri
CKY
223
Bruxelas
BRU
Banjul
BJL
224
Conacri
CKY
Banjul
BJL
201
Bruxelas
BRU
Dakar
DSS
202
Dakar
DSS
Bruxelas
BRU
501
Bruxelas
BRU
Nova Iorque
JFK
467
Bruxelas
BRU
Kigali
KGL
467
Entebbe
EBB
Bruxelas
BRU
467
Kigali
KGL
Entebbe
EBB
502
Nova Iorque
JFK
Bruxelas
BRU
3556
Bordéus
BOD
Bruxelas
BRU
3555
Bruxelas
BRU
Bordéus
BOD
2857
Bruxelas
BRU
Kiev
KBP
3817
Bruxelas
BRU
Lisboa
LIS
2858
Kiev
KBP
Bruxelas
BRU
3818
Lisboa
LIS
Bruxelas
BRU
256
Abidjã
ABJ
Uagadugu
OUA
255
Bruxelas
BRU
Uagadugu
OUA
255
Uagadugu
OUA
Abidjã
ABJ
256
Uagadugu
OUA
Bruxelas
BRU
290
Abidjã
ABJ
Acra
ACC
289
Acra
ACC
Abidjã
ABJ
290
Acra
ACC
Bruxelas
BRU
289
Bruxelas
BRU
Acra
ACC
2637
Bruxelas
BRU
Hanover
HAJ
359
Bruxelas
BRU
Luanda
LAD
3661
Bruxelas
BRU
Estrasburgo
SXB
551
Bruxelas
BRU
Toronto
YYZ
359
Kinshasa
FIH
Bruxelas
BRU
2638
Hanover
HAJ
Bruxelas
BRU
359
Luanda
LAD
Kinshasa
FIH
3662
Estrasburgo
SXB
Bruxelas
BRU
552
Toronto
YYZ
Bruxelas
BRU
Principais aeroportos em que a Brussels Airlines opera
- Aeroporto de Bruxelas Bruxelles-National e outros aeroportos (BRU)
- Aeroporto de Aeroporto Internacional de Genebra (GVA)
- Aeroporto de Berlim-Tegel (TXL)
- Aeroporto de Aeroporto Internacional de Roma (FCO)
- Aeroporto de Madrid-Barajas (MAD)
- Aeroporto de Copenhaga (CPH)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Estocolmo-Bromma (BMA)
- Aeroporto de Aeroporto Internacional de Viena (VIE)
- Aeroporto de Budapeste Ferenc Liszt (BUD)
- Aeroporto de Manchester (MAN)
- Aeroporto de Lyon-Saint-Exupéry (LYS)
- Aeroporto de Barcelona-El Prat (BCN)
- Aeroporto de Nice Côte d'Azur (NCE)
- Aeroporto de Veneza Aeroporto Internacional Marco Polo (VCE)
Informações de contacto da Brussels Airlines
- SN Código IATA
- 707 200 424 Liga
- brusselsairlines.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.