Voos para Nova Iorque LaGuardia

Prós: Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around

Contras: On line check-in/seat selection was a disaster

Contras: Food could be better.

Contras: Some of the crew members were rude,

Prós: Plane was new and good

Contras: Flight was 4 hours delayed

Prós: Klm's consistantly high standards in everything they do.

Contras: Nothing

Prós: The crew was very kind

Prós: Crew good and seat OK but not exceptional for business class

Contras: Food was average - main course could have been better. Range of movies ok but not great

Contras: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Contras: Got delayed

Contras: No ear plugs in my amenity kit??

Prós: Crew was great

Contras: We had to go back to the gate to correct an interior light problem.

Contras: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Prós: On time

Contras: Seats were tight

Prós: Yes it was a smooth comfortable flight

Contras: Everything was fine

Prós: Friendly Crew

Contras: delayed for 2 hours

Contras: The least comfortable and smallest narrow business class seats ever

Prós: Service was friendly

Contras: Food from Dulles to Munich was one Of the worst dishes served on the overseas flight

Contras: flight booking was changed from non-stop to connecting!

Prós: Free snack and drink

Contras: Complicated check in process for basic economy. Sat on tarmac for 30 min for gate to open up. Crew was not knowledgeable. No food, no WiFi.

Prós: Made up time on delayed flight. Friendly, efficient and helpful.

Contras: Food

Contras: The least comfortable and smallest narrow business class seats ever

Contras: Boarding process..

Prós: Seat was very comfortable, plenty of leg room.

Contras: Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers.

Prós: The crew was very attentive and willing to assist with everything.

Prós: Great, friendly crew and excellent customer service from flight attendants.

Prós: Free snack and drink

Contras: Complicated check in process for basic economy. Sat on tarmac for 30 min for gate to open up. Crew was not knowledgeable. No food, no WiFi.

Contras: I was disappointed to use 40,000 points for each of three one-way award tickets, for a total of 120,000 points, only to have two of the chosen seats changed without any notification before hand. One aisle seat was switched to a window seat.

Prós: NOTHING

Contras: Where should I begin? Incoming flight was late, so UA 1560 was delayed. After boarding, IFE was not working. Crew could not get it to work. Snack options were NON-existent for a 5-hour flight. Upon arriving at Newark, the gate was not available. Come on United this is your hub. Final straw, the baggage took about 50 to 60 minutes to arrive.