Voos para Buenos Aires Jorge Newbery

Contras: They always on time

Prós: Everything was ok

Prós: Didn’t have to pay for our carry on bags where we did have to pay ridiculous 38$ us for one of our carry on because it was slightly too big

Contras: Scolded by check in agent for being late, when there was well enough time to make it if plane was on time. It was actually 30 min late, so it was totally unnecessary. Forced to check our bags but they did make the transfer and picked up fast at Cusco.

Contras: Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems.

Prós: Good seat. Nice aircraft Helpful check in.

Prós: Nothing. It was a short flight with nothing special to mention.

Contras: The flight actually leaving on time and not half an hour late.

Prós: Boarding process was smooth.

Contras: Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp

Prós: Business Class, seat 1L. Comfortable flight. Arrived well rested.

Prós: Didn’t have to pay for our carry on bags where we did have to pay ridiculous 38$ us for one of our carry on because it was slightly too big

Contras: Scolded by check in agent for being late, when there was well enough time to make it if plane was on time. It was actually 30 min late, so it was totally unnecessary. Forced to check our bags but they did make the transfer and picked up fast at Cusco.

Contras: Almost everything. This airline charges normal fees and offers low cost service. Very bad

Prós: Flights were on time

Contras: One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers

Contras: Flight arrived about 15 minutes late.

Contras: Don’t charge for seat selection. Every passenger deserves to choose their own comfort.

Prós: Seats were fairly comfortable. Almost all seats on planes are tightly crammed together.

Contras: More options of TV shows to watch.

Prós: Efficient processes

Contras: More diverse snacks

Contras: Better Communication from LATAM. We didn't know if the flight was going to be cancelled due to the unrest in Santiago. All worked out.

Prós: Very smooth, great staff.

Contras: Water available in waiting area.

Prós: Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines.

Contras: Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often.

Prós: Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time.

Contras: The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much.

Contras: More diverse snacks/drinks.