Os assentos do avião são desconfortáveis.
Prós: "Aeronave vazio, dando melhor alojamento para todos"
Contras: "Servir um lanche básico"
Prós: "A tripulação era ótima! Mas o conforto deixou a desejar."
Contras: "Mais espaço na cabine e uma opção de entretenimento que não foi disponibilizada."
Prós: "Tripulação bastante solícita, do entretenimento e boas luzes de leitura."
Contras: "Assentos muito próximos um ao outro, desconfortável pra gnt cm 1.80m."
Prós: "Tripulação"
Contras: "Tudo"
Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"
Contras: "Alimentação Nem água serviram"
Prós: "Helpful crews"
Contras: "self-serve bag drop to speed up the bag drop process"
Prós: "On time"
Contras: "Snack option. Plug in for mobile phone"
Contras: "Almost everything. This airline charges normal fees and offers low cost service. Very bad"
Prós: "Da tripulação"
Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."
Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"
Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."
Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"
Prós: "Airport (AEP) was nice, plane and crew were good."
Contras: "The only problem was that our flight moved 50 minutes earlier and we didn’t get any email notification from kayak. But that may not be latam fault."
Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"
Contras: "Embarque pelo finger."
Contras: "They lost my luggage"
Prós: "O assento era confortável."
Contras: "Faltou um lanche de cortesia."
Prós: "-"
Contras: "Infelizmente o serviço de bordo é ridículo. Já foi o melhor do Brasil. Se a passagem fosse muito mais barata, mas nem isso. LATAM, última opção para escolher passagens"
Prós: "Estou vivo!"
Contras: "Alimentação cara!"
Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Prós: "Boarded and took off on time Free snacks and drinks"
Contras: "More leg room"
Contras: "Poltronas desconfortáveis. Comidas caras."
Prós: "The leg place and reclining chair"
Prós: "Organização e pontualidade"
Contras: "Latam play não estava funcionando, o que para um vôo longo não poderia acontecer."
Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"
Contras: "More efficient check in. Long wait at gate."
Prós: "Tripulação."
Contras: "Aeronave com muitos sinais de uso e precisando de alguns reparos nas poltronas."
Prós: "Voo normal"
Contras: "Saber antes do voo se teria serviço de comida a bordo pago ou não. Liberar as bebidas (refrigerantes e sucos) sem necessidade de pagamento."
Prós: "Aeronave, velha e mal conservadas, desconfortável e muito barulhenta."
Contras: "Embarque na pista, em um dia de quase 40 graus, sem cabimento."
Prós: "Tripulacao e atendimento"
Contras: "Assento, duro e apertado na business... LATÃO"
Contras: "In my last connection in Santiago airport I was asked to pickup my luggage and do check-in again and all of this in a 1 hour and 20 minutes connection, when I arrived to the check-in desk at first they said that I was late and needed to be there 2 hours ago, just after argueing they let my pass"
Prós: "Não ocorreu atrasos."
Contras: "Escolha de assentos sob pagamento, despacho de bagagem sob pagamento, sem oferta de lanches"
Prós: "Nada"
Contras: "O voo atrasou fazendo com chegássemos ao destino final com 12 horas de atraso e perdendo o velório e enterro de um familiar, pois esse era o objetivo da viagem"
Prós: "There was no one sitting next to me."
Contras: "Over 5 hours delayed with no explanation, no compensation and no food offered."
Prós: "Voo operado pela British Airways"
Contras: "Pequeno atraso na hora de despachar as malas, mesmo em Priority, pois não havia ninguém no balcão. Como eles consideram “voo interno” não há entretenimento a bordo."
Prós: "Voo pontual"
Contras: "Todas as vezes , não tenho lugar para por a mala , agora vc coloca suas coisas de valor e frágeis na mala de mão e na porta do avião te forçam a despachar , que triste isso . Ou vc marca assento na frente e tem que colocar sua mala de mão no final do aviso , falta de respeito . Então porque cobram para despachar malas grandes? Fizeram uma troca onde os passageiros estão insatisfeitos , só fazer uma pesquisa dentro do avião e vão saber o resultado . Se aparecer uma companhia que não participe disso , com certeza vamos ser clientes dela ."
Prós: "Departed exactly on time & arrived early. Excellent!"
Contras: "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."
Contras: "Made me check my carryon while waiting to board even though I said no and didn’t ask anyone else if they wanted to. Plane left half hour late"
Prós: "Muito atraso sem aviso"
Contras: "Deveria pelo menos avisar q tinhamos mudado o voo"
Prós: "Equipe atenciosa"
Contras: "Atraso absurdo de grande por problemas na aeronave, no primeiro voo do dia, quando a companhia deveria ter um avião revisado previamente no tempo em que ele esteve parado. Latam vai de mal a pior"
Contras: "2 banheiros deixaram de funcionar logo no início do vôo."
Prós: "On time and pleasant experience on flight and de planeall"
Contras: "All Food"
Prós: "Espaço adicional (comprado é claro, mas ok, é uma alternativa para pernas longas)."
Embarque ruim. Permissão mínima de bagagem de mão, sobrou muito lugar de bagagem na aeronave. Uma chatice.
Voo atrasado, tripulação ruim. Pessima companhia aérea. A TAM francesa.
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "Take off and landing"
Contras: "Layover time"
Prós: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Prós: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Contras: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Prós: "There is a nothing to mention that was memorable or comfortable."
Contras: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Prós: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Contras: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Prós: "n/a"
Contras: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Contras: "Thé qualité officielle the images"
Contras: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Prós: "The crew was excellent and surprisingly the seats were comfortable."
Contras: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Prós: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Prós: "It was very comfortable and pleasant."
Contras: "Could be a little better the service, the dinner was late"
Contras: "We had a short delay"
Contras: "Plane is old and entertainment facilities are no longer appropriate"
Prós: "Had decent room space seats comfortable"
Contras: "My luggage could have arrived for a start"
Prós: "Nada"
Contras: "Horário"
Prós: "Amazing crews!"
Contras: "N/A"
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Contras: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Prós: "Crew was very nice and the food was excellent."
Prós: "Crew was nice, too short of a flight to figure out more"
Contras: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Prós: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Prós: "Over all pretty good for price."
Prós: "Nothing"
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Prós: "Great service, decent food"
Contras: "There was no WiFi on the plane"
Prós: "Quiet! No noise-canceling earphones needed. Delicious food."
Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."
Prós: "Crew were pleasant most of the time"
Contras: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Prós: "The crew and flight was faultless"
Contras: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Prós: "Priority boarding with kids"
Contras: "Nothing special just like easyJet ir Rayanair"
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Prós: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Contras: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Prós: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Contras: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."
Prós: "Friendly staff"
Contras: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"
Prós: "The crew was very nice and helpful."
Contras: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Prós: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contras: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"