Encontra voos baratos dos Estados Unidos para o Porto

Contras: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Contras: "The food is good k"

Prós: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Prós: "The entertainment was good"
Contras: "The food on the 2nd flight was bad"

Prós: "Crew was great. Phenomenal even."
Contras: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Contras: "Actually making the flight"

Contras: "Movies , Wi-Fi , Live Shows"

Contras: "On time"

Prós: "Crew was very nice and attentive"
Contras: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Prós: "The crew was great! The entertainment was pretty good too."
Contras: "The cabin was WAY too warm."

Prós: "Food was good. Crew was kind and gracious."
Contras: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Great staff and air flight attendants"

Prós: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Contras: "The delay to fly was the only issue"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Contras: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Prós: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Contras: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Prós: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Contras: "Several delays and gate changes."

Contras: "The way the movies, needed extra parts. No touch screen"

Contras: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Contras: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Prós: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Contras: "Boarding and in-flight experience were excellent."

Prós: "Everything except the seats."

Prós: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Contras: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Prós: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Contras: "The flight was delayed by 85 minutes from Newark to Zurich"

Prós: "Good staff, good boarding, good announcements"
Contras: "The chairs are so small!"

Prós: "Clean, modern plane, friendly and attentive crew"
Contras: "Cramped space in economy!"

Contras: "It was very late, with us on it."

Prós: "Comfortable flight. The crew was very nice and amenities were fine."
Contras: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Prós: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Prós: "Friendly Staff"
Contras: "N/A"

Prós: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Prós: "Stewards are very kind and friendly unlike those in US flights."
Contras: "None."

Contras: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Prós: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Contras: "Nothing"

Prós: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Contras: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Prós: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Contras: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Prós: "good food, excellent entertainment selection"
Contras: "late boarding, late take off, missed my connection"

Contras: "Seating and foot space was uncomfortable to me."

Prós: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Contras: "It was delayed a little."

Prós: "Entertainment was excellent and they made it a very comfortable flight."

Prós: "Fine"
Contras: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Contras: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Prós: "Very nice and friendly service"
Contras: "Nothing"

Prós: "Crew was professional and helpful."
Contras: "Seat was narrow for business class."

Contras: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Contras: "Late, missed connection"

Contras: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "I am always amazed how Lufthansa gets it right."
Contras: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."

Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."

Prós: "Flight was good."
Contras: "They lost 2 of my checked in bags and damaged 2 others."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "The service and the entertainment system"
Contras: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Contras: "I did not like the delays over one hour delayed"

Prós: "Nothing"
Contras: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Prós: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Contras: "My flight got canceled. It is awful, extended my travel Time significantly."

Prós: "Clean, modern place. Professional staff."

Contras: "Nothing"

Prós: "That I was able to arrive at Munich Airport"
Contras: "Delay and no information or explanation and help from Lufthansa."

Contras: "Missed transfer, despite assurance before takeoff."

Prós: "747-8"

Contras: "Luggage didn’t make a Lufthansa connection even though both flights w."

Contras: "Houve um atraso na saída de Munique."

Prós: "Professionalism of the crew"
Contras: "tight sits"

Contras: "Did not like them charging extra for a seat assignment."

Prós: "Exenent.."
Contras: "nothing"

Contras: "Boarding was an unorganized free-for-all"

Contras: "Flight delays,...."

Contras: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"

Prós: "Seat comfort, easy of boarding."
Contras: "nothing."

Prós: "Hasn't happened. Still waiting."

Prós: "The service and space on the airplane were excellent."
Contras: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Prós: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Contras: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Prós: "Boarding to exit all went smooth"
Contras: "Air was sometimes stale"

Prós: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Contras: "U cannot think of anything."

Prós: "Houve atrasos mas saídas"

Contras: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Prós: "Good flight"

Prós: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Contras: "Plane was late to depart, missed connection in Frankfurt"

Contras: "Seating space too narrow"

Prós: "Plenty of room"
Contras: "Lack of good movies"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "I loved the choice of movies"
Contras: "Lack of space"

Contras: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Prós: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Contras: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."

Contras: "The flight was late for 2 hrs with no explanation"

Prós: "Such a nice plane. So clean and new and professional staff."
Contras: "Boarding a little disorganized. But it was the airports fault I think."

Prós: "On time Easy and no issues"

Prós: "Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals."
Contras: "It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible."

Contras: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."

Prós: "Fine flight once we were in the air."
Contras: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."

Contras: "Flight was bit chilly, though that’s better than being stuffy"

Contras: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Prós: "Entertainment was ok, had holl rodarte options and good variety"
Contras: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "It was fine."
Contras: "Seats are a little crammed."

Prós: "seat empty next to me"
Contras: "food, flight attendants"

Prós: "Don’t feel fully informed of what is going on. Had overhead bin opened and seat reclined during takeoff."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Contras: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Prós: "It was a direct flight"
Contras: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."

Prós: "Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests."
Contras: "The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too."

Prós: "Excellent crew and comfort during flight."
Contras: "Confusion at time of boarding."

Prós: "The movie/tv selection was extensive"
Contras: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."

Prós: "I was sitting in primer economy with lots of legroom. It was good service, on- time flight"

Prós: "Price"
Contras: "N/a"

Prós: "After fixing the mistake they gave us two adjacent seats on the plane."
Contras: "I came with a friend. At first we were given 2 boarding passes, both with my name. We continued to security where they found the problem. We had to go back to the check-in counter and they reprinted boarding passes. This time names correct but both for the same seat. Only after a long while they were able to fix it. The Iberia crew barely spoke English. Overall - made mistakes, wasted a lot of our time."

Prós: "Fast boarding, good entertainment and arrived early"
Contras: "Food wasn’t great. Chicken with beAns and mashed potatoes dry."

Prós: "The Iberia crew person named Ms. TENORIO was excellent. As an American with disabilities, I felt safe, protected and assisted throughout the flight with my various requests and needs. The rest of the crew was also .efficient and pleasant. Finnair&Iberia are tops."
Contras: "Logan Airport in Boston, Terminal E was so upsetting. There was NOBODY to help me. I arrived early because I am disabled. There should be somebody there at all times. Very distressing-=- me in a wheel chaiir with 2 suitcases and ZERO assistance. I felt helpless and sad."

Prós: "First time flying El Al. Hopefully my last. They delayed the flight to give three people - two of whom were ladies iver the age of fifty - intensive security screens. I was given one as well. They took my laptop, one of my pbones, my tanlet, and my headphones. This would havr neen bearable if El Al invested in its cabins, but that doesnt seem the case. The headphones provided were similar to models from the 90s (and worked just as well), there was no individual screen for entertainment, and the seats were exceedingly cramped. At least the Wi-Fi was free."

Prós: "Nothing about the seating"
Contras: "The person in front of me was so close that when she tried to recline the seat she hurt my knee."

Prós: "Everyone was very nice"
Contras: "Some more space"

Prós: "The cabin crew, the overall flight conditions."
Contras: "No entretainement and flight information available."

Contras: "Food was poor ( cold, tasteless, meat was hard .....)"

Contras: "Iberia lost one of our bags and also broke our stroller"

Prós: "On time, boarded quickly, smooth.food was decent. Beautiful new aircraft that actually felt fairly spacious (all relative of course)."

Contras: "late departure from boston resulted in late arrival in madrid.More than 12 passengers missed the connecting flight to malaga by about ten minutes. iberia could have delayed the flight to malaga and its customers would have had a much better day."

Prós: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Contras: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Prós: "At this moment only the entertaiment."
Contras: "I would have like them to have been more humane and provided me with enough information so I could go ahead and get me something clean to wear right away. Tonight after I called they still don't have information on my luggage, and overall should have a better management, cause once I give my luggage to them, I expect them to care for it, that is implied on the customer service agreement."

Prós: "I had my reservations about Iberia air after reading reviews of them online so was surprised that my trip was pleasant. The food was actually one of the best I had in a while for an international flight and flight was on time. Service was courteous and prompt too, for the low price I couldn't have asked for more."
Contras: "I couldn't get my touch screen to work so didn't watch movies. But I also didn't bother to ask the stewardesses and just went to sleep. The seats were just the right size for me but can see ow it might be a problem for larger people. I'm guessing the seats are European size?"

Prós: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Contras: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."

Prós: "It was on time, very smooth flight. Price was great, bought last November, $365 round trip non stop"
Contras: "Seats too close together"

Prós: "Emergency exit seats. Very narrow though."
Contras: "I don't know what they served us. I wouldn't call that food. Breakfast was even more depressing than dinner. No entertainment system, except those collective screens – everybody needs to watch the same movie. Staff was rude and flight was 2 and half hours LATE."

Contras: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."

Prós: "The flight was smooth."
Contras: "They were very unhelpful in flight changes and schedule changes. I was very disappointed in all the travel agents we spoke with. They were all very unhelpful except for one lady who helped change our reservations. I will not be flying Iberia, British Airways, or Americans airlines ever again. My experience was terrible."

Prós: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Contras: "The only thing that I wish was different was that they had a vegetarian food option available"

Prós: "The crew was great and the flight was great also. As the plane wasn't full, I was able to move my seat and have two seats which was lovely. Thank you"
Contras: "It was freezing on the plane. I had a jacket on and socks and used two of the blankets and was still cold. I also had tried to contact Iberia to order a special meal, but was not able to get through on the line even though I tried for several days. I also was not able to figure out how to order a meal on-line. I was disappointed with the choices of movies."

Prós: "Crew was nice."
Contras: "We had paid for reserved seats. When we got to the gate they were not there. Got bad seats to fly six hours. Left an item on the plane. No help tracking it down. No one would give us a phone number or how to go about locating it."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "Very pleased with overall service and hospitality"

Contras: "Flt attendants unnecessarily bossy."

Prós: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Contras: "See above"

Prós: "Staff, entertainment, food and the plane itself were all good."
Contras: "Leg room not great, but better than most planes."

Prós: "Flight was early to Madrid (i.e. shorter duration than planned)."
Contras: "Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space."

Prós: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Contras: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."

Contras: "O uso de mascara não foi obrigatório"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "The crew was very friendly and responsive and the flight left right on time."
Contras: "The food was not good and there was very little in way of tv entertainment."

Prós: "Very happy with the service and seat comfort. Thank you"

Prós: "I liked that pillows, blankets and headphones were provided."
Contras: "Boarding was a cluster (mainly because the lines were unorganized)."

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Contras: "Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Nothing stood out. Legroom was ok."
Contras: "Boarding was confusing and poorly managed."

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"

Contras: "Um atraso muito nenor"

Contras: "Milan airport closed and flight diverted. Horrible experience"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Encouraged to take the pillows home they were nice"
Contras: "Headphone jacks that work would have been nice. 6.5hr flight without sound! The crew disappeared and would only give half cups of water when asked for. ALCOHOL not just wine and warm beer."

Prós: "A short but very pleasant flight and food was served, excellent in every category."
Contras: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Contras: "I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining."

Prós: "loved the pillow and the blanket and the movie options"

Contras: "Food was terrible ! Please change the menu ...."

Contras: "bumping and no coffee"

Contras: "Atraso de 1h30m"

Contras: "Very warm in cabin, no means of controlling air flow. Seat space very cramped. Very tall person next to me in my space"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Prós: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Contras: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Contras: "Delay and food - terrible"

Prós: "I’m taking offFlight was smooth and service was great."
Contras: "Flight was smooth and service was great. Long wait before taking off."

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Prós: "Cancelled flight. Charged for bags even though we prepaid for them."

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "Smooth flight"
Contras: "We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again."

Prós: "Everything"

Prós: "All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez"

Prós: "Unfortunately there is not one positive thing I can say"
Contras: "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Contras: "This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices"

Contras: "No tv for an 8 hour, overnight flight."

Prós: "Boarding"
Contras: "Entertainment"

Prós: "The crew was helpful, well spirited, and timely."
Contras: "The inflight TV monitors didn't work."

Contras: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."

Prós: "Nothing"
Contras: "Not only did we board an hour late but we were basically held hostage for over 3 hours inside the airplane due to navigation difficulties. We were in the middle of the ramp and little information was given. Needless to say I missed my connecting flight. A total nightmare."

Prós: "Boarding process"
Contras: "A sick/drunk/unfit person delayed the take off for 1 hour, and absolutely nobody informed the rest of the passengers about the situation. We all saw her but no idea what was going on. The aircraft is old, without personal entertainment (Air Europa provided free Wi-Fi to browse a small selection of content though)."

Contras: "I booked a Delta flight and got an Air Europa flight. The flight was two hours late. The plane was really old and and had no screens, USB chargers, super tight space and things kept breaking. I’ll never book a flight that is operated by Air Europa."

Prós: "This A330 had IFE in Coach unlike other A330s the airline flies. That said, the IFE has limited choices."

Prós: "Low Fare"
Contras: "No IFE in Coach"

Prós: "Flight crew was accommodating. Moved us to an empty row so our infant child could stretch out and sleep."
Contras: "Have to pay to secure seats in advance. No access to a bassinet even though we were traveling with an infant"

Contras: "they didn't bring for all the passengers that ordered a kosher meal."

Prós: "I'm a big guy, 6ft 4in, over 300lbs and I had an exceedingly comfortable 6 hour flight. Staff was friendly and just the right amount of interactive."

Prós: "No frills, had a laptop based entertainment system."
Contras: "Food was just OK."

Prós: "Will never fly this airline again"

Prós: "Food was good. Crew was friendly but not attentive at all."
Contras: "Left late; 40 minutes. The Airbus A340 business class seats from JFK to MAD have a serious design flaw. Three people had their cell phones or iPads slip down the side of the seats, requiring the seats to be disassembled in flight, and getting down on the floor to reach in and get it....if you have small enough hands. Boeing aircraft are far better quality. Noisy aircraft, again, not Boeing quality."

Prós: "In my opinion this to me was the best customer service experience ever on an aircraft. Crew was polite and attentive. Offered food and drinks which most airlines don't do anymore. A+!!"
Contras: "Leg room was a bit tight for a 6hr flight"

Prós: "The airplane was clean, and the staff were correct and professional."
Contras: "The seating is very tight. I also didn't appreciate the ongoing videos on the main screens, many of which were distracting in a negative way. Boarding was also a bit chaotic. Rather than call us to the plane by rows, we were asked to form two lines, right at the moment of boarding, and the passengers all had to scramble together and jostle our way through."

Prós: "Price was very good. That's a big plus."

Contras: "Plane was not as modern as it could be."

Prós: "None"
Contras: "Still haven't received been over 2 days."

Contras: "Look tasted old and greasy"

Prós: "The crew was very pleasant."
Contras: "Did not like sharing a screen with the entire plane. Wish there was individual screens behind the seats."

Prós: "Flight left and arrived on time and seats were comfortable for airline seats."
Contras: "Departing Madrid airport while watching my luggage sit on the tarmac. It turns out their was too much weight and some luggage had to be left behind for another flight. I did get my luggage 24hrs later thankfully."

Contras: "Boarding delay"

Contras: "Website not working. I had to call and was sent a PDF boarding pass without a barcode. I ended queuing at the checkin counters again."

Contras: "No vegetarian options at all"

Contras: "People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form."

Contras: "No outlets!"

Prós: "NONE!!!"
Contras: "I have asked for a larger sitting area due to clusterphobia with doctor's note. However, they gave me a sit that is right next to bathroom with reclining chair not even working all the way through....the worst flight ever in my life!!!"

Contras: "The boarding procedure need to improve."

Prós: "Food was good."
Contras: "Not on par with competitors when it comes to the technology on the plane. No tv, no phone charger which is common now and this flight had neither."

Prós: "The staff was friendly, but that´s about all."
Contras: "NO way to fly overseas. I am a 5´0 ft petite woman and I barely had enough room to in my seat, let alone trying to sleep. The window seat was in economy so I did not expect much but I did not expect to have the person in front me in my lap when they put their chair back. The movie player also did not work: sound going in andout, turning off, pausing- it was irritating."

Contras: "Airlines provides no customer support. Do not take it. You have been warned. If you need any changes or any cancellations the policies are extremely unfair. Complete garbage."

Contras: "The flight was supposed to leave at 10:05pm. It was inexplicably delayed to 10:35- not a big deal BUT we didn't take off until a little before midnight. We sat on the Tarmac with the bright lights on in the cabin for over an hour (I asked if they could dim or turn off the lights and was given a surrly look by the flight attendant). Boarding was a mess with little method but they did allow families with children on early. Exhausted, with toddler in tow, I was excited for the plane to get going to turn the lights off but no, first there was dinner service. Really? At 1am? Finally, lights out at 1:45 and we could sleep only to be awoken 2 hours before landing with breakfast service. And they weren't even quiet about it. There were no individual tvs in coach and the wifi doesn't allow any streaming (plus it's $50 for the flight) Can't wait for the 6 hour flight back"

Prós: "Food portions were generous."
Contras: "Possibly the most uncomfortable chairs ever. Entertainment was also outdated."

Prós: "Food was averafe"
Contras: "Everything else. Crowded. Dirty. Worse seats ever"

Prós: "Liked the boarding process (from back to front)"
Contras: "Crew not friendly, food was mediocre, the entertainment did not work at all"

Contras: "The seats didn't have their own screen."

Prós: "It was quick"
Contras: "Porly maintained interiors and tight seats"

Prós: "10pm red-eye flight from JFK to Madrid was cancelled, passengers were made to wait extra hours before having this be confirmed. Then we were told to return to the airport the next day for a 2pm rescheduled flight only to find no Air Europa workers even there, and that we'd be put on the 10pm flight for that night, combined with people already on that one. Virtually no compensation nor apology with the exception of ONE worker who joined the air europa staff that afternoon during the re-check in process. Once finally on the aircraft, we left an hour late, as well. Upon arrival in Madrid, spent a long time searching for the way to get compensation back for my taxi rides, and was given options to do online, call, etc., so the process is still ongoing. I will think twice before flying with them again!"

Prós: "Super friendly and accommodating."
Contras: "No problems"

Prós: "the price"
Contras: "service,flight entertainment and food was poor quality."

Prós: "Food was good, service was great. Seemed like a brand new plane."
Contras: "Smelly passengers"

Prós: "Our flight was ontime"
Contras: "Minimal leg space, only a couple of televisions, uncomfortable flight overseas"

Prós: "The Flight Attendants were attentive to our needs, friendly"
Contras: "Unfortunately, there just wasn't enough leg room"