Encontra voos baratos de Boston para o Porto

Prós: "Nice folks"
Contras: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Prós: "Nothing"
Contras: "Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost."

Contras: "Children children children....."

Contras: "Could've been on time"

Prós: "Crew"
Contras: "Screens need update, mis functions on equipment"

Contras: "Wider seats,"

Contras: "Terribly uncomfortable seat."

Prós: "Seats very comfortable; real feather pillow! Everything was on time."
Contras: "Breakfast consisted only of sweet items -- I didn't touch it."

Contras: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"

Prós: "Crews was very good and helpful."
Contras: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Contras: "Difficult if not impossible to sleep in coach"

Prós: "Service god"
Contras: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "The crew were personable and the chocolate that was offered near the end of the flight was a nice touch."
Contras: "Cramped, cramped, cramped!!!!! The seat pitch was just so uncomfortably short so much so that when the person in front of me reclined his seat, the TV screen was a mere 1-2 feet away from my face making it impossible to watch anything without getting crossed eyed or a headache. This unfortunate situation has influenced this review greatly particularly because this wasn’t a 2 hour flight but a long haul one."

Contras: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."

Prós: "On time arrival"
Contras: "Boston -Zurich, the most uncomfortable seat possible. I am 5’2 and I barely fit.... Seats are way more comfortable on European flights."

Contras: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."

Contras: "Palermo never ready for plane arrival"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Everything was perfect"
Contras: "Everything"

Prós: "The staff upgraded me to business. It was a great wxperience"

Prós: "Ease of check in and ease of boarding. The non-stop flight was at an excellent price"
Contras: "Metal box under the seat cramped leg room. Seat jutted into the aisle, so I got bumped by every cart and everyone going to the lavatory."

Prós: "No problems to report. Boston to Zurich in under seven hours."

Prós: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Contras: "Outdated plane."

Prós: "The planes are clean and relatively comfortable."
Contras: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Prós: "Economy very tight but whose isn’t. Best selection of movies relative to the competition."

Prós: "On time; everyone friendly and helpful."

Contras: "I wasn't able to select seat before boarding"

Prós: "Chocolate"
Contras: "Staff not very friendly. Very small seat. Worn out plane."

Prós: "Kindness, courtesy and smiles"
Contras: "nothing in particular"

Prós: "Everything !"

Prós: "Just like everything else the Swiss do, our Swiss air flight was like a well oiled machine. Very friendly crew, very good meals, lots of creatures comforts; blankets, pillows, headphones, warm washcloths in the morning. Great overall experience."
Contras: "The seat room is every bit as tight as any other airline, so if you're tall, and flying an overnight, upgrading to a seat with leg room might be worth the extra cost. Select your roomy seat early - they go fast!"

Prós: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Contras: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"

Prós: "Swiss chocolate is always welcome!"
Contras: "The food in economy class was one of the worst i have ever got in a flight. The chicken was not cooked completely. One of the side dishes was impossible to identify, perhaps past mixed with bread crumbs, only breadcrumbs, who knows? Ver disappointing for swiss. You were doing so much better in the past..."

Contras: "We were packed into the airplane like sardines!"

Prós: "Food was good. Seats were comfortable."
Contras: "One of our seat back entertainment units did not work. The attendants tried to reset it twice, but it did not help."

Prós: "Friendly staff"

Contras: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."

Prós: "No problems."

Prós: "The staff was courteous and pleasant"
Contras: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"

Prós: "Staff was friendly and accommodations were nice"
Contras: "Delayed flight and lost my luggage..."

Prós: "The food was excellent and the staff were attentive. The flight was smooth and the captain kept the passengers well informed"

Prós: "Nothing."
Contras: "Communication was terrible."

Prós: "We had delays boarding and no one was there to explain why."

Contras: "None"

Prós: "Everything! the best part was that the they kept the middle seat empty!"
Contras: "nothing"

Contras: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."

Contras: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Prós: "Everything"
Contras: "Nothing"

Contras: "No mechanical failures or delays would be nice"

Contras: "The inoperative TV screens should be repaired."

Prós: "this is the airline"

Contras: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Contras: "Better allergy aware food."

Contras: "Wonderful"

Prós: "The only thing I liked about the experience and flight was the Delta Sky Club"
Contras: "Everything"

Prós: "Seat was comfortable and I got extra Biscoff Cookies"
Contras: "Great trip"

Prós: "Great food and service in first class"
Contras: "Water waiting on table on arrival"

Prós: "Seating was fine"
Contras: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Prós: "I was in Comfort+ so there was a bit more leg room than standard economy"
Contras: "Even with Comfort+ things are tight."

Prós: "room and services"
Contras: "can't think of anything"

Contras: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."

Contras: "Delays due to Democrats not making deal"

Prós: "Smooth flight."
Contras: "Tight seat. Small space."

Prós: "Good service this morning"
Contras: "All good"

Prós: "We left early"

Prós: "Arrived ahead of time"

Contras: "My sit changed last minute, noisy babies"

Contras: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Contras: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Contras: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"

Prós: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Contras: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"

Contras: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"

Prós: "Easy and quick"
Contras: "No complaints"

Prós: "Plane was on time."
Contras: "My seat assignment was in the last row of the plan when the plane was not full"

Prós: "A3A"
Contras: "Ĺ"

Contras: "The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings."

Prós: "The staff. They were very helpful and polite!"
Contras: "We didn’t leave on time"

Prós: "i liked the aircraft and the fact that you could watch movies on your phone!"
Contras: "you couldn't hear the staff when they started boarding the plane"

Prós: "Quick flight"
Contras: "Paid $30 for wifi and it never worked. Would like a refund"

Prós: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."

Prós: "the service in general very nice"

Contras: "Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter"

Contras: "Much older plane. Not as comfortable as some other planes I've been on."

Prós: "Nice people. Very helpful."
Contras: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Prós: "Everything else"

Prós: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Contras: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."

Contras: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."

Contras: "We sat on-board the aircraft, at the gate, for almost 2 hours due to a weather delay. During this time, we were not offered refreshments, nor were we offered any type of "compensatory benefit" for our delay (e.g., free Wi-Fi, vouchers good toward a future flight (a $30 voucher per passenger would seem appropriate), additional SkyMiles (3000-5000 SkyMiles would seem appropriate), etc.)."

Contras: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."

Contras: "Jet airways sucks"

Prós: "red"
Contras: "red"

Prós: "Delta service and conford are great."
Contras: "Pay for wifi"

Prós: "Flight on time"
Contras: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Prós: "Arrived early, nice bus. Class lounges"
Contras: "Friendly flight attendants, more comfort . Better food. Faster service"

Contras: "Movies"

Contras: "The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it."

Prós: "Nice support people"
Contras: "Temperature too warm No room Couldn’t get an upgrade"

Contras: "All of our luggage was lost and did not arrive in Prague"

Contras: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"

Contras: "Nothing"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Cuteous service"
Contras: "Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "Passport control in Frankfurt was slow, very long linen under staffed"

Prós: "There were many movie choices."
Contras: "The plane was a bit warm."

Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."

Contras: "More movie choices and more music choices"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Seating space was fair"
Contras: "Too hot"

Prós: "Sandwiches seeved"
Contras: "Plane was 1/2 hr late due to computer issues"

Prós: "Lots of space....very comfortable seat."
Contras: "Can’t think of a thing."

Prós: "Everything was well organized and smooth"

Contras: "Break between the 2 flights of mire than 6 hours."

Contras: "The list of movies was poor"

Prós: "-Flight attendants were wonderful, courteous, and attentive to all. -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised."
Contras: "-nothing"

Prós: "loved the candy given to us when we left the plane"
Contras: "Too many announcements"

Prós: "On time"
Contras: "Nothing to mention"

Prós: "Beautiful new plane — supremely clean"

Prós: "On time, punctual and efficient. Just what I would expect from Lufthansa."
Contras: "This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook."

Prós: "It was great."

Prós: "If you want to improve you need more staff to service massive numbers of travellers."
Contras: "Most of it okay except add more toilets or arrange a proper way to deal with large numbers of travellers"

Prós: "People. Food."

Prós: "Indian meal and movie options"

Prós: "The food was decent but poorly presented with very limited options for those with food allergies, particularly to dairy."
Contras: "The seats were uncomfortable and very stiff, neither the parents or staff made an effort to give guests a break from the constantly screaming babies. I had two small children kicking the back f my seat for the duration of our six and half hour flight. My largest complaint is that I was unable to sleep a wink on the overnight flight due to the excessive heat in the plane. In my experience decent airlines provide their guests with air conditioning so that they can breathe and rest easy. I was absolutely miserable thanks to the heat."

Contras: "Stroller damaged by cargo people"

Prós: "New plane. Very nice."
Contras: "not much."

Contras: "Houve um atraso na saída de Munique."

Prós: "My booking and ticketing went very well Lufthansa was great"

Prós: "Good service. Multiple languages."
Contras: "Lights were on too much. No time to sleep."

Contras: "More variety in entertainment would be good;"

Contras: "Crew's attitude is awful, they need to learn how to provide service."

Contras: "Flight delays,...."

Prós: "All of the above"
Contras: "We were delayed for two. Hours"

Prós: "The cameras on the outside of the plan are fantastic!"

Prós: "Houve atrasos mas saídas"

Prós: "The in flight entertainment was good and the crew was very nice, my flight was early and the boarding was very efficient. The meal was simple but good and warm. The plane was very new and clean."
Contras: "The seats could've been wider with more leg room, I ended up slightly squished for my flight which was from Boston to Munich"

Prós: "Planes were new. Delayed flights but caught up by staff."
Contras: "Food was terrible. Check in process chaotic. Service was fair."

Prós: "Excellent service....very comfortable."

Prós: "Clarity of informations"
Contras: "Every thing"

Prós: "On time"
Contras: "They ran out of food choices, so I had to go with mushroom pasta."

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Contras: "Bigger seats the new ones are way to narrow"

Prós: "Nothing"
Contras: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Prós: "Crew good and seat OK but not exceptional for business class"
Contras: "Food was average - main course could have been better. Range of movies ok but not great"

Prós: "Flight was on time."
Contras: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Prós: "Planes were on time and connections made."
Contras: "One bag delayed as not put on flight and food could be better."

Prós: "KLM STAFF WERE VERY PROFESSIONAL"
Contras: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Contras: "Flight got cancelled"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Contras: "Late departure. Rush to connect."

Prós: "The entertainment was amazing"
Contras: "The seats were a bit hard"

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Prós: "Crew was nice and efficient"
Contras: "Economy seats don’t recline enough."

Prós: "All good"

Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."

Prós: "Entertainment options."
Contras: "Service was poor, seat did not recline, and the food was terrible."

Prós: "NOTHING"
Contras: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Contras: "wasn't able to take the flight since I missed it"

Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"

Prós: "Food and staff behaviour"
Contras: "Entertainment"

Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Contras: "We did not get two of baggage at the destination."

Contras: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Contras: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Contras: "Bit cramped for space"

Prós: "Bording was good and general flight ok"
Contras: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Contras: "Delayed!"

Prós: "Decent seat size. Sorta slept the whole flight."

Prós: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Prós: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Contras: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Prós: "The food was excelent"
Contras: "I have to pay to pay a little more confort"

Prós: "on time, and with snow"

Prós: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Contras: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Prós: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contras: "Flight was delayed due to weather in Amsterdam area"

Prós: "The supplied pack of toothpaste/toothbrush"

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Contras: "OLD plane without comfort or entertainment"

Prós: "Everything. Staff incredible."

Prós: "Eveything is well arranged"
Contras: "Nothing"

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Contras: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first."

Prós: "Impressed with food and crew!!"

Prós: "Crew were wonderful."
Contras: "It would be good if ba could stop losing my luggage."

Contras: "Being on time for a change"

Prós: "Wonderful crew!"
Contras: "It is impossible to get comfortable in those seats."

Prós: "Clean"
Contras: "3+ hours late"

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "BA lounge at Boston Airport"
Contras: "Departure delayed more than 2 hours"

Prós: "I’m always impressed with the friendly and caring nature of the British Airlines staff. They always go the extra mile (or km) to make sure that you’re happy."
Contras: "The food, but who flys for the meal"

Contras: "Too many delays"

Prós: "Ease of boarding"

Prós: "Terrible food. The food will actually make you sick."
Contras: "Charge extra for food but provide food that will not make you sick."

Prós: "New bedding is comfortable!"
Contras: "1. No toiletries were available for business class even on this flight. 2. There was no food choice especially if you prefer vegetarian. 3. Even if One presses a button to request for some water, no one comes to the seat; this habit of BA continues for the good part of the last decade. Reminded me why I stopped flying BA! 4. No wifi even in Business class! Someone in senior management of BA needs to fly SQ, Cathay, Qatar, Emirates and learn what can be improved. Most of these airlines have better service in economy than business on BA!"

Prós: "Nothing"
Contras: "Incredibly poor customer service and their policy's are full of sneaky loop holes. Will NEVER fly with them again."

Prós: "Wonderful service ....i like everything"
Contras: "Everything was okay"

Prós: "Flight left on time, plane was clean, entertainment options were good and flight attendants were cordial."
Contras: "Food was marginal- avoid the chicken curry."

Prós: "Crew and staff were very nice."
Contras: "Flight was overbooked even though we booked the flight 2 months ahead of time"

Prós: "Crew was great, food was excellent."

Prós: "6 hours, no audio port to listen to movies or music or news, poor food “Mechanical” steward service"

Prós: "The flight attendants were very friendly and helpful - much better than my experiences recently on SwissAir and TAP. That made the difference between an acceptable flight experience and a good one. Food and entertainment options were fine - nothing to write home about."
Contras: "My food tray was broken - okay to eat on but hopefully fixed soon."

Prós: "Great crew"
Contras: "Old entertainment system"

Prós: "Airline accommodated the delay with free room and meal voucher."
Contras: "Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems."

Prós: "the meal, the aircraft, the friendliness of the flight crew, the on time departure and arrival."

Prós: "Food, seats pretty good , movies offered some good choices much better than US carriers"
Contras: "Heathrow airport at 4:30 AM not fun at all"

Contras: "overhead storage was inadequate. People were allowed to carry on bags to large to fit the overhead bins correctly."

Prós: "Ticket price"
Contras: "It's third time British airways lost our baggage. Come on BA, you can do better than this!"

Prós: "Everything"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "The food on the flight was good and the wheelchair assistance was good too."

Contras: "Seat was very uncomfortable and food was not good! Staff was so so!"

Contras: "Had a horrible time reserving a seat ( willing to pay) because the confirmation number changed and I was not informed. Took several calls to BA, a trip to the airport and an act of god to finally mange it. Was very stressful."

Prós: "The crew was very nice, and I enjoyed the complimentary glass of wine with the meal!"
Contras: "The entertainment was kind of blah and the food was horrible."

Contras: "Only had 1 breakfast on the flight and nothing else."

Prós: "Went smoothly and on tome."

Contras: "Headphone jack was broken and due to an issue at baggage check in Boston I stood in line of less than 30 people for 2 hours and almost missed my flight."

Prós: "I always try to fly British Airways whenever possible."

Contras: "Overall was excellent"

Contras: "Nothing"

Prós: "Updated flight info by kayak ."
Contras: "Delayed flights and missing baggage"

Contras: "Cabin crew seemed uninterested in passengers. Hot food was honestly disgusting and there were no snacks other than a sugary chocolate bar"

Prós: "Very much enjoyed the pleasant flight attendants. And we enjoyed the complimentary cocktails"
Contras: "The curry chicken was horrible, sorry."

Contras: "Flight attended was unfrontly.. bad food..."

Prós: "crew was very welcoming which made our journey very comfortable"

Prós: "Everything! Best airline ever."

Prós: "Food ok"
Contras: "Couldn't get seat to go flat. Not the only seat with this problem. Seat too narrow in business. No place to put stuff conveniently. Kind of miserable on this A780. Or whatever the big plane is called."

Prós: "Entertainment, timely boarding"
Contras: "Delayed landing, one or the attendants was very rude"

Contras: "Lost luggage"

Prós: "On time."
Contras: "Economy seat space is inappropriate for any paying customer."