Voos para Baltimore

Prós: Timely

Contras: Food

Prós: The crew did it’s best to get us on ASAP

Contras: The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Prós: None

Contras: Non3

Prós: Comfortable

Prós: Leg room on the regional jet actually was better than that of a larger plane.

Contras: We were summoned to the gate area with an announcement that boarding would start in 5 minutes; this turned out to be L-O-N-G before boarding began. After standing around for at least 30 minutes with no information as to what was happening, departure time was delayed several times. This was around lunch time; when I finally decided to buy lunch in the terminal, the departure time was changed again to an EARLIER time, and I had to board without food.

Prós: The flight was great. No complains to the crew.

Contras: The drop-off bags at LAX is a mess and you have to stand in two separate lines to drop off your bag. First you have to print the tag and then go to another long line be with 2 employees only to drop it of instead of having one place to print and drop off at the same time. Poor system. Moreover while there was plenty of time my bag did not make it on the same flight. It will arrive on the next flight hopefully. I had to wait in another line for 30 minutes to arrange the delivery and verify all my information. I truly believe that to make a trip great both arms - the airport and the flight experience should be perfect. Unfortunately the ground experience does not allow me to give a higher rating.

Contras: May be better food choices. Overall I was happy with the flight!

Prós: Boarding was on time and ran smoothly. In flight crew was friendly and attentive.

Prós: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Contras: The entertainment wasn’t working initially.

Contras: Much better

Prós: Crew was great

Contras: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Prós: great seats, friendly staff, quick boarding

Contras: free snacks

Prós: Crew was nice

Contras: Free food

Contras: No US airline seems to have figured out how to board without long line in the jetway. But not a big deal.

Contras: Cool flight, delayed, seat was in very back of plane, and Kayak did not carry over my personal info such as Known Traveler Number, nor would it allow me to check online.

Prós: Nice helpful crew, plane was clean, arrived ahead of schedule

Contras: Nothing much

Prós: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Contras: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Prós: Crew memebers

Contras: Nothing

Prós: Nothing

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.