Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Boa localização central Os quartos eram confortáveis e bem equipado A cama era confortável A equipe foi amigável Rua barulhenta, podia ouvir sirens noite longa
O espaço do átrio, pessoal, opções de comida todos excelentes Os quartos são velhos mas limpos com excelente roupa de cama e folha. 3 casas de banho 4 estrelas mas limpo. Bom serviço de camareira.
Este hotel perdeu o seu glamour. Os corredores estão mofados e os móveis estão desgastados. Falta personalidade. A melhor coisa sobre o hotel é sua localização central para ir ao Inner Harbor e a equipe simpática. Cheiro de mofo Móveis desgastados Quarto empoeirado
A equipe foi muito simpática e prestativa. Restaurante era cronicamente insuficiente. Grupos de esquerda sem receber sua comida devido à longa espera.
Vista era ótima da cidade. Os funcionários foram muito simpáticos e prestativos. Gostaria definitivamente estadia e recomendo aos meus amigos e familiares.
Gave us the wrong room but charged us for the other one. Terrible customer service!
Complimentary drinks, great breakfast, staff was excellent People smoking outside the door, is disgusting
Exceptional quality suite Beautfiul furnishings Impeccable front desk and staff service Not as close to the inner harbor as advertised
Staff was accommodating, polite, professional. Rooms were spacious and comfortable. I would absolutely stay here again and highly recommend it.
The bed, the kitchenette, the temperature control, the quiet; the breakfast buffet, the staff.
Good breakfast, suites are spacious and not that expensive.
Great breakfast, close proximity to the inner harbor AC didn't work very well, and the tv in the room was strangely placed where you couldn't watch it from the couch or bed
My overall experience was okay but the parking was confusing. I would've liked for my parking to be free for staying with the hotel, especially because the rooms are pricy. I stayed at the Embassy in Philly and for $50 more I had a balcony, an extra bed and a larger living room area. I think this place is only valuable because of the location. I was able to walk to the lounge my boyfriend and I went to so that was great, was only seven minutes from our destination. There's not many late night food options though, we ended up driving to IHOP around 1 a.m. and it was a 20 minute drive.
Stay was FAB - U - LOUS! I had read other reviews and would agree. Clean, spacious rooms. Cable plus. nice towels. Food from restaurant was good. Polite, speedy check-in and out. Gym was current. Slept so good, I missed the breakfast. I heard it was great too. Only suggestion, would be wifi included.
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
Simpática e prestativa. Amei a grelha anexa. Pequenas casas de banho.
A delicadeza dos empregados do hotel e a localização (mto central)!
ótima localização, perto de tudo no centro da cidade.
Localização Banheiro minúsculo
Great hotel top to bottom. Rooms are well designed and appointed. Super clean. Breakfast is really tasty. Difference though is the staff. Exceptional attitude and demeanor. Having to leave
The staff was very friendly and went out of their way to be kind and hospitable. The room was funky and quite comfortable. Love the couch area. Really comfortable space. The view was great and the location worked fabulously: near to the waterfront, Whole Foods and fun shopping. The location also worked well for roaming about in the Harbor area, Fells Point and Canton. My son enjoyed the continental breakfast which was top notch and the refrigerator in the room was spacious enough to store a few meals cutting down on travel costs. The shower was not as luxurious as the rest of the room itself but it did the trick and was super clean. The bathroom door, while funky, did not offer much privacy which could be a little awkward if traveling with non-family members, as i did on this visit.
This hotel had the nicest staff.. Everyone we encountered was friendly knowledgeable and caring.
Very clean rooms and nice, friendly staff!
The room is fantastic. Large, clean, very modern. We could really tell that we were staying in a brand new hotel. We were very pleased. Also the staff was fantastic. Franklin at the front desk was very welcoming and informative. And the man at Valet (I'm not sure of his name) was super helpful and courteous. We did not have a remote control in our room. When we called down to ask for one (it was late, so maybe there was nothing to be done) we never heard back about a new one. Also there was very very low water pressure in the shower. We had a hard time getting ready in the morning without water.
The hotel location is perfect! Its in walking distance from the harbor. It has several stores and restaurants on very close proximity. The staff was friendly and the rooms were clean and very nice! They have a indoor poor that is extermely small and only goes up to 4ft. And water appeared to be a little cloudy. We were not able to take advantage of the pool and this was part of the reason we selected this hotel! Very disappointed about that!
-Friendly staff -Good size room with sectional couch -Complimentary breakfast Location was a bit far from convention center
Beautiful corner room with a good view. The room was very dark, there's almost no light in the entryway/desk area, where it's needed most.
I put my dates in on your website and it took me to booking.com where it didn't transfer that data. So I wasn't paying close attention and I booked the reservation but it was for the day I booked it. I lost my discount and ended up paying over $40 more for the room because I didn't get the discount on the room. It took me a while to figure out how I messed up and after retracing my exact steps, I figured out that the dates didn't transfer. Now I looked again at the correct dates and the discount price that both the hotel and booking.com said no longer was available for the date in question showed up on the date that I needed (24th of Jan.) Ultimately the mistake was mine, and I will be much more careful in the future when I book online.
Proximity to attractions and parts of the city was great and everyone was very friendly! The cost of parking when I could have went around the block and paid $20 less for the night
não gostei da minha estadia; um ponto positivo talvez seja a inclusão do café da manhã no valor da diária Várias: banheiro pouco limpo, falta de funcionários para ajudar com as malas, falta de carrinhos suficientes para carregar as malas, cheiro de mofo no quarto, falta de TV a cabo, limpeza inadequada feita pela arrumadeira, etc
O quarto é muito confortável, mas em se tratando de USA, não é muito diferente dos outros hotéis que conheço. À título de informação, fiquei hospedado até ontem no Holliday Inn de Cincinnati, próximo a Batavia. Um hotel maravilhoso, com piscina térmica e outra, normal, academia de ginástica e .....preço inferior ao Mount Vernon.
localização Melhorar a qualidade da limpeza.Dos dois elevadores existentes, 1 estava fora de serviço. Era preferível usar a escada a esperar muito tempo. Notei que existia um aquecedor e um ventilador (móvel) no quarto. Portanto, em dias quentes deve ser insuportável ficar dentro do quarto: carpete, janelas que não abrem...
Localização, café da manhã, recepção, quarto, prospectos sobre a vida cultural e gastronônica da cidade e região. Camareiras um pouco grosseiras, falta de reposição de sabonetes no banheiro, corredores e portas dos quartos descuidados.
Plenty of room
Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us. The key car I had quit working four or so times over just a few days, which was frustrating.
Perfect room for the money spent Police sirens sounding off all the time
The location was great, staff were nice, and all basic services and amenities were in place. The building's age is starting to show (lost an elevator bank for half a day during our stay, leaving 1 public elevator and 1 service elevator to serve 12 floors of rooms). Parking price is $25/night and parking keys aren't always coded properly. Cheaper parking might be available at nearby garages (saw some at $20/night). Room price was absurd because of I stayed during a convention weekend, but even considering that, the costs were pretty abusive ($400 a night is a prime Times Square price; Baltimore should never command that sort of fee). Most of the Inner Harbor hotels were charging in that range, and prices for convention weekends are now steep enough that I'll be looking to stay off property, then drive in/garage my vehicle to save a couple hundred bucks a day.
Good location. Safe. Room was fine The lack of an included breakfast and the fact that the buffet was 15 bucks. Seemed a bit steep.
Bed was comfortable, location was convenient. No hot water from the sink.
The staff was excellent, beyond polite! Best room service breakfast ever.
Staff was helpful in recommending eating, transportation, directions. Just genuinely kind and helpful. Breakfast was expensive and poor quality.
I love the pool and sauna. I love the bed sizes. I like the courteous guest services and front desk employees. Best swimming pool in the national capital region. Hands down. I did not like having to pay $25 for a night of parking and I absolutely did not like paying $16.95 for a buffet breakfast that was literally the same quality as a normal buffet at a days inn or a budget hotel. I would pay for a breakfast if it was a decent breakfast, but this was really substandard. Dry hard muffins, a toaster that was not working, dry dry plain eggs, fruit that looked old. This breakfast needs to be free or the menu and the cooking changed immediately.
Was impressed with the room for cost. Staff was helpful. Parking was expensive and low ceiling No breakfast.
Friendly, efficient staff. Nice restaurant and bar. $25 a day parking charge.
Location was perfect. In walking distance to anything we wanted to see. N/a
Proximity to ballpark.
Staff was fantastic for all that my group put them through (we needed several extra blankets and towels, realizing this in two trips). Room was quiet, but only suitable for one adult. Staff was also kind enough to call a cab for us when we were running late so the cab could meet us when we got to the lobby; this ended up making all the difference in the world. Room was VERY small, there were small blood stains on the sheets and one of the pillows, wasn't crazy about the air conditioner in the room, bathroom had NO circulation whatsoever (so after a shower it was too humid to breathe) and bathroom door was as creaky as something out of a horror movie, so it woke everyone up whenever someone had to take a bathroom run in the middle of the night.
The hotel and rooms were clean. Very close to all major downtown Baltimore venues including the Convention Center, Aquarium, Inner Harbor, etc. Rooms are small. Location is a little rough. Travel with a group for safety.
That it was close to the royal farms Arena for our concert The place was run down, I never though hotels like this existed. Some doors wouldn't close all the way or lock. The front desk said that if our room wasn't clean they would have to move us to a different hotel??? What? I booked my room a month in advance. My wife and I had friends staying also and when they got to their room the front door was broken so it wouldn't close or lock and the room was still dirty. The elevator had a mind of its own and wouldn't even goto the floor you selected... Press 3 it will take you to 6. This place is not for anyone to stay at period. Spend the extra $15 and go somewhere else.
For the price, the place was clean enough, close walk to the harbor and fine for a few night stay The facilities weren't great, particularly the hot water was lukewarm at best
The only thing positive I can find to say about this hotel is that it wasn't infested with bugs. I'm still not sure why, given the complete absence of cleaning services. Room was need of repair: door deadlock wouldn't latch, shower door replaced by curtain held by pipe clamps, broken towel rack, peeling wall paper, sticky floor and elevator. No cleaning service for entire week. Took 24+ hours to get broken glass picked up, small shards still in carpet. Desk staff inactive and indifferent. Wifi slower than a fax machine. Would not provide alternative room nor offer refund.
The beds were comfortable, but also had no Comforters. The rope light flickering mood wall was cool to look at since a previous guest had smashed the TV and it didn't even turn on. The sink didn't drain, there was no climate control whatsoever (there was a programmable thermostat in the room, but I don't think it was attached to anything) so, would advise against staying here late may- early October unless you like sleeping in extreme heat. TV was 100% broken, but luckily the wifi worked so I could watch Internet TV. Staff did 0 to change anything. I'm really surprised Best Western has their name on this place. As a traveller with low standards this place has exceeded them. Don't ignore the reviews like I did. Or you too will end up brushing your teeth in the bath tub.
No elevator service for my whole 4 days' stay and I stay on the 5th floor No new towel for 3 days The TV remote control is not working and the front desk promised to fixed it but it never return No battery in the thermostat and battery is not available in front desk One card key prepared for two customers None smoking room but cigarette butt on stairwell Strong ammonia smell in stairwell etc
Nothing Elevator didn't work you had to take the stairs, sheets on bed had stains on it, window looked out onto a brick wall approx 6 inches away, alarm on door went off every 20 seconds. The guy at the desk was nice he refunded our money and told us he didn't blame us for leaving
The bed The view and cramped hallways
I Love The Presentation Of It All..... The Flashing Lights On The Headboard Was Awesome.... It Made Our Stay Romantic, Sexy And Was Something To Look Forward To. The Water Didn't Really Get Hot.
Pretty dumpy but for the price it is understandable. Everything was working in our room but the beds weren't very comfortable. Some makeup stains on the towels and it was located in a sketchy part of Baltimore.
Cheaper Room Was located in a very sketch location in Baltimore that didnt seem that friendly
We really were so pleased with this hotel. Very reasonable rate for such a beautiful hotel in a wonderful location with a great view of the harbor. Also, although we didn't use the ferry it was so convenient and I'm sure if we had stayed longer we would have taken the ferry at some point. Everything was great. We'd actually be willing to pay a little more to have breakfast included. That's always such a perk and my family loves having breakfast in the hotel. They prefer not having to go out and search for a breakfast spot, but honestly, we're just not willing to pay the $12.95 a person for the breakfast that was offered at this Hampton Inn.
We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful. Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.
Good rooms, not on the harbour but near it,
The staff was very courteous and dependable. The room was very well maintained. I enjoyed relaxing in the waiting room.
Very close to all attractions breakfast was awesome
The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful. Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.
in their complamentary letterthey mentioned the shuttle charge from airport is 43$ but in reallity it was 90$,the breakfast so traditional and not much items to choice
The desk staff couldn't possibly have been more helpful. They noticed a tired traveler and didn't let him make any serious mistakes. The room was large and spacious, and the temperature was perfect.