Prós: We liked everything about the hotel, the rooms were very comfortable, the restaurants were extremely great, the staff was very hospital, friendly and professional, the location was convenient to many attractions and the hotel itself was simply gorgeous.
Contras: There was nothing we did t like about the hotel. Hopefully we will return to it again soon
Prós: They somehow managed to make my wife and I feel like the only guests in the hotel. It seemed like there was nothing they couldn't to for us. The concierge brought someone in to set us up with SIM cards, tied up the loose ends in our travel booking with another Oberoi hotel, arranged for a car to take us to the airport set up a tour of Mumbai, as, well as a private cooking lesson with one of the chefs at one of the 3 restaurants on site. They also sent flowers up for my wife just because. It was such a wonderful experience that it's difficult to sum up. Bottom line, ignore any other option, or deal, or what-have-you. You will not find a more incredible experience anywhere.
Prós: Everything about the hotel was excellent. The staff were very couteous and caring. The restaurants were of high quality and service great. The ambience in the hotel and its restaurants were fantastic! Room service was also fantastic.
Prós: Great location, room very nice, staff very friendly.
Prós: Great location with extremely courteous staff, exactly what you'd expect of a Taj hotel. Simply the best hotel chain in the world, so it's very hard to go wrong with Taj. The breakfast buffet, included in the room price, is one of the best!
Contras: Slightly older rooms, but somehow works in their favor.
Prós: I liked the location and the luxury feel of the hotel , staff was very helpful ,
Contras: Magnetized cards for rooms , keeps demagnetizing , need to upgrade the technology to open the room doors.
Prós: Tudo sobre o hotel foi excelente. Os funcionários foram muito cortês e carinhoso. Os restaurantes foram de alta qualidade e excelente serviço. O ambiente do hotel e os seus restaurantes eram fantásticos! O serviço de quarto também foi fantástica.
Prós: Ótima localização, quartos muito bons, funcionários muito simpáticos.
Prós: Gostei da localização e da sensação de luxo do hotel, a equipe foi muito útil.
Contras: Os cartões magnéticos dos quartos ficam se desmagnetizando, eles precisam atualizar a tecnologia de abertura das portas dos quartos.
Prós: The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident.
Contras: Can't think of any.
Prós: The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail!
Contras: I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!
Prós: The pink india for sure.... Such an attentive hotel, to say the least. Bar none!
Prós: O hotel é realmente incrível e luxuoso. A equipe é muito simpática e muito útil. A localização é fantástica. Pode dizer coisa agradável o suficiente sobre ele. Recomendo. Al minha próxima diz em Mumbai será em Trident.
Contras: Rip-off : they charged me 2000 Rs extra for mini bar which i didn't asked for.Poor ServiceEverything is chargeable.Not very balanced.
Hotel de luxo em Bombaim que reflete a personalidade moderna de uma cidade que se eleva a novas alturas. O Sofitel Mumbai BKC tem localização estratégica em Bandra Kurla Complex - BKC. Fique no coração da zona financeira de rápido crescimento da cidade.
Prós: The hotel lives up to its usual excellent standards. It's a bit of a contrast when you step off the property but that's Mumbai for you. I would definitely stay here again.
Prós: The Staff is the best asset of this hotel. You will not feel better about the kindness they all have during your stay
Prós: Our stay at The Four Seasons Mumbai was excellent! This was our first time in Mumbai so we relied on the suggestions made by the concierge. Suggestions were excellent as we were linked to a good guide, were able to reserve a hotel car to explore Bandra and knew we were in good hands the entire time. Hotel managers were amazing and made sure our needs were addressed. Spa services/facilities are some of the best I've experienced (massage, scrub and wrap are a must). Food at Cafe Prato was delicious and service was incredible. Evening drinks are a must at the rooftop bar AER where you'll find a breathtaking view of the bustling city.
Contras: Only negative was the hotel restaurant San-Qi as staff provided horrible customer service however the hotel manager was quick to address our concerns.
Prós: Hotel is infested with mosquitoes from the lobby till the rooms. High probability of getting malaria or dengue....
Hotel has to look into this issue and resolve it and take up this issue seriously
Prós: Staff, always ready to help. In general clean hotel.
Contras: Noise from night club, too many marriages(this is OK but just mentioning as the hotel gives up too much common area to marriages causing inconveniences)
Pool requires cleaning.
Prós: Location,best service overall, friendly helpful. Overall the best customer service, best food awesome breakfast, lunch and dinner
Prós: Staff was excellent, room was nice and comfortable. The food was excellent.
Contras: The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.
Contras: The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.
Contras: Hotel is a bit expensive i had difficult time checking in and with foods. The tea there was rs800 which is ridiculous
Prós: Great hotel for a stopover between international and domestic flights, and for business travellers to Mumbai
Contras: Airport drop/pick up was too expensive as was breakfast buffet. Both should be included in room rate.
Prós: The Hyatt Regency is a great hotel for the leisure or business traveler. It is close to mumbai airport. The complimentary pickup was smooth. The checkin was quick and the staff very friendly. The room was very comfortable. The breakfast was phenomenal and so were the lunch and dinner options. Entry and exit to the hotel was easy. Visitor parking is available. The staff doesn't judge guests based on the kind and type of vehicles used. All are treated with respect. All in all a great experience and I will return to the Hyatt. Truly lived up to its reputation and brand. Security is pretty good. The hotel is gated. The ambience, music and overall look and feel is awesome.
Contras: The room mattress and linen could do with an overhaul.
Prós: The ambience and comfortable rooms. Exceptional service and great food.
Prós: The decor and ambience of the hotel is luxurious. The staff are extremely helpful and courteous. It was a great family holiday time for us. Guest executive Chelsea went out of the way to make our stay comfortable and a memorable one. Will definitely be returning here whenever in town.
Prós: O ambiente e quartos confortáveis. Serviço excepcional e excelente comida.