Hotéis em Churchgate, Mumbai

The location was excellent and facilities such as train, taxi, cinema, restaurant were walking distance. The hospitality needs improvement. Reception staff not friendly. Room needs to be clean. Internet facility limited in lobby. Staff doing their best to provide good service but they need more training and commitment.

The kindness of the hotel staff. Very serviceminded. Despite ugly outside facade and a strange entry, the rooms are very comfortable and nice.

The location Sound isolation, or the lack of it. AC was so loud I had to turn it off, and my room (514) was next to the elevator shaft, once they start using it at 7 in the morning it's no point in trying to sleep anymore. Also, bed didn't have any sheet, you had to user the cover sheet as a blanket. I suspect they don't wash those every day.