Voos para Mumbai

Prós: The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach

Prós: Very nice and accommodating crew!

Prós: Yes, Crew was amazing and timing was perfect.

Contras: Excellent performance

Prós: Excellent crew. Very good food. Comfortable seats.

Prós: Professional crew. Good simple check in.

Contras: Nothing.

Prós: Flight arrived on time

Contras: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Prós: Information sharing by pilots and crew. Economy class leg room is good.

Contras: All good up to the level

Contras: Delay due to strike

Prós: The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach

Prós: The seat that I picked.

Contras: Running water in the bathroom

Prós: Crew was great and food was nice!

Prós: Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks.

Contras: Time

Prós: Flight was on time.

Contras: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Contras: Klm is the best, even on a 40min they served small breakfast.

Prós: The crew was professional & friendly

Contras: Food was terrible honestly, entertainment system didn't work on 1st flight.

Prós: The crew was perfect

Contras: No wi fi on the plane.

Prós: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Contras: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Contras: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Prós: Na

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Prós: The crew was really nice and very attentive.

Prós: The 1-hour complimentary wifi.

Contras: Hope they had the immigration/arrival card on the airplane.

Prós: The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom.

Contras: I like it the way it is. Keep doing the good job.

Prós: Excellent crew and great food.

Contras: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Prós: Everything works and quick to get to destination.

Prós: Comfort

Contras: Internet

Contras: Food

Prós: Qatar airlines seat

Contras: Bigger lavatory in the plains

Prós: Everything great!

Contras: ~

Prós: The crew was really nice and very attentive.

Prós: The sear was messy they didn't clean it it was full of pieces of bread.

Contras: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Contras: J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€

Prós: The crew was great

Contras: 1-2 +cms leg space

Contras: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Prós: Professional crew. Good simple check in.

Contras: Nothing.

Contras: Bigger seats the new ones are way to narrow

Prós: Services is good .

Contras: Food can be better

Contras: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Contras: I not get to go my flight, I couldn't get reimbursement

Contras: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Contras: Delay in take off 45 min!!!!

Prós: n/a

Contras: The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came.

Prós: everything

Contras: nothing

Prós: Everything great!

Contras: ~

Prós: Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness.

Prós: The seating was very uncomfortable and cramped I

Contras: I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me.

Prós: Comfort

Contras: Wifi on klm

Prós: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Contras: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Contras: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Prós: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Contras: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Prós: Very friendly crew

Contras: In-flight system had some errors

Prós: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Prós: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Contras: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Prós: Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort.

Contras: Media choices were not interesting to me. Used my own device instead.

Prós: Yes

Prós: Crew was great and food was nice!

Prós: The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom.

Contras: I like it the way it is. Keep doing the good job.