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Staff was excellent, from the checkin by the employee named Emperus to the check out. Simply great service.
The time I stayed before in February It was dirty. Thye never cleaned my room
redsox game, aqurium, ft mchenry, fells point
Very pleasant staff. Very accomodating as well. This is not their fault, unless they failed to communicate to you, but there is no "buffet breakfast" even available at this hotel. They do not have a buffet breakfast. And hotels really need to stop touting "continental breakfast" as any kind of perk. A few danishes and coffee do not make for anything special.
The management was awesome Need to change the main bath mat daily not the tab mat. I had the same one for 5 days
fire alarm Saturday night and the fact we could not get back into our rooms for almost an hour because the elevators would not work and no stair access to 3rd floor. Very disappointed.
Allowing pets was a plus for us. She enjoyed her visit as much as we did.
I like the decor and atmosphere as well as location Guest elevator not enough
The doors to the bathroom were very small. Closet door was broken and hard to open. The refrigerator was in an awkward position.
Great Gym, great location, walking distance to everything. Easy to find free parking two or three blocks further into Little Italy. Front desk staff seemed a little pre-occupied with other things. They were nice and answered our questions but quick to get back to folding and stuffing letters, and whatnot. Also odd that the front desk was split between two hotels. No big complaint though.
excellent location, room with good view
The gym mac was fabulous. Whole Foods Market a block away. Nice place to eat across the street, the Irish Pub, excellent. Reasonable. No
The location of the hotel was the best part of the stay - within walking distance to the Inner Harbor, Fell's Point, and a reasonable distance to the ballpark - especially if you'd like to skip the drive/parking fees. The room was equipped with a Keurig, selection of K-cups and cream/sugar for those needing a quick caffeine fix. There's also a Starbucks located directly under the hotel. As expected with a hotel in a city, the room was on the small side. It was just big enough for a King bed and bathroom, with a very narrow hallway. The pillows were ridiculously small - barely bigger than a toss pillow which made for an uncomfortable night's sleep.
Location. Privacy. cleaniness . staff was professional and friendly Just the parking. 23.00 for parking after paying 250.00 dollars is rude awakening.
The location was great. I was able to see the Inner Harbor from my room window. It was walking distance to the National Aquarium, and many great restaurants and local sights. Parking is a little high, but the hotel validates so you can come and go as you please and don't have to worry about paying each time.
The power was off for several hrs and my room did not get cleaned.
great location with many nearby stores, shops and restaurants. Friendly, pleasent and very helpful staff.
Staff was comforting and helped you find your way by making you feel very welcomed. Almost like staying with family. There was no stress of traveling. The location was perfect for our itinerary That we had to leave
The room was spacious, the view was nice, the location was great. I would recommend it to anyone that is going to downtown Baltimore, and it seemed to especially cater to families. We had to change our reservation from 3 nights to 2 nights which the staff did without charge. The carpet was very dirty near the sink, the closet door could not be closed once opened, the fitted sheets came off the mattress every night (so that by morning I was sleeping on a bare mattress) and one of the elements on the stove top was not connected to the stove.
the view from our room was fantastic! great location and having the kitchen was convenient
the amenities, mainly the sport club Food but it is general in the US
The front desk staff worked to put us next to our children and grandchildren which we very much appreciated. They were efficient and warm: they gave an excellent first impression. The breakfast staff was also very helpful and generous. No valet parking. I realize that is likely not what this hotel offers, but my wife and I are older and it would have been nice to have had that service
I liked having complimentary breakfast and dinnner, access to the pool and gym and the ability to cook in my room and open the windows. It was difficult for people phoning in to get through. Once my husband tried 4 times and kept being cut off. Also, the burner on the stove didn't work
The comfort and convenience were perfect for our needs. Having a living area and small kitchen allowed us to visit with family in a private space.
I loved everything about Blancnoir. From the time we arrived to the time we left it was very comfortable and inviting. We were welcomed right away. It had a home feel to it rather than the feeling of a hotel where you check in and go about your way. The knew which reservation I was and what room I was in. I would highly recommend this to anybody looking for a relaxing weekend away. We were only about a 5 minute walk from a lot of restaurants and plenty of things to do. The location couldn't have been any better, no busy streets right outside with a bunch of noise. The breakfast was a bit different being that we didn't know anybody at the table but it was fun once we started talking to one another. I will definitely be going back for another visit in the near future