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Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
Location was great, staff was friendly Room smelled of smoke, even though it was supposed to be non smoking. Otherwise the room was very nice.
comfy beds good breakfast smelly
The location was perfect walking distance to the beautiful inner harbor. The view was great only because we were on an upper floor....our friends stayed on floor 2 and had a horrendous view of an old dedicated balcony. The accommodations were nice and staff was friendly. Our floor in front of the fridge in our room was always wet. The bathroom was pretty outdated and the fan in the bathroom had no purpose what so ever it was there for decoration and to make noise. Was upset that our room wasn't ready yet we got there at about 3 and did an early check in and said what time we would get there to ensure there would be no wait and we had to wait until 5oclock.
I was very pleased with the location of this hotel it is just a short two block walk to the harbor. The room was comfortable and the kitchenette was nice to have available although I did not use it. It is definitely decorated in a trendy style which was a nice change from your typical hotel. The other people staying there were mosly young couples. The hot breakfast that was included with our stay was great! It was a nice selection of items. There was very little I didn't like but I did not like that there was no iron available in our room. There was also no towel bar on which to hang our towels. I would have preferred that the bathroom be a bit cleaner (the tub was stained and there was dust in the corners).
The hotel is a fun place to stay. The staff treats you like you're part of their family. The staff wear their own clothes, and the casual atmosphere is very friendly and welcoming. We didn't know that we had a microwave and refrigerator, or a hot breakfast buffet until we got there. It was a nice surprise, and we took advantage of all three. We will definitely stay at the Brookshire during our next trip to Baltimore.Special thanks to Yolanda at the front desk!
It's a block from the harbor. The rooms are huge, clean and modern. Very quiet and comfortable!
Location Destination fee
I'm not giving a poor review because I stayed there. I was not able to make it to Baltimore that day. I was not able to get a refund. We were not able to make it to Baltimore that day.
bed was soft staff was friendly the breakfast was basic, should not say hot breakfast
the view from our room was fantastic! great location and having the kitchen was convenient
The comfort and convenience were perfect for our needs. Having a living area and small kitchen allowed us to visit with family in a private space.
the amenities, mainly the sport club Food but it is general in the US
The front desk staff worked to put us next to our children and grandchildren which we very much appreciated. They were efficient and warm: they gave an excellent first impression. The breakfast staff was also very helpful and generous. No valet parking. I realize that is likely not what this hotel offers, but my wife and I are older and it would have been nice to have had that service
The room was spacious, the view was nice, the location was great. I would recommend it to anyone that is going to downtown Baltimore, and it seemed to especially cater to families. We had to change our reservation from 3 nights to 2 nights which the staff did without charge. The carpet was very dirty near the sink, the closet door could not be closed once opened, the fitted sheets came off the mattress every night (so that by morning I was sleeping on a bare mattress) and one of the elements on the stove top was not connected to the stove.
I liked having complimentary breakfast and dinnner, access to the pool and gym and the ability to cook in my room and open the windows. It was difficult for people phoning in to get through. Once my husband tried 4 times and kept being cut off. Also, the burner on the stove didn't work
The management was awesome Need to change the main bath mat daily not the tab mat. I had the same one for 5 days
redsox game, aqurium, ft mchenry, fells point
Very pleasant staff. Very accomodating as well. This is not their fault, unless they failed to communicate to you, but there is no "buffet breakfast" even available at this hotel. They do not have a buffet breakfast. And hotels really need to stop touting "continental breakfast" as any kind of perk. A few danishes and coffee do not make for anything special.
The convenient location to get to Johns Hopkins Hospital and restaurants close by. The rooms are nothing special for the price. I think it is too pricey.
fire alarm Saturday night and the fact we could not get back into our rooms for almost an hour because the elevators would not work and no stair access to 3rd floor. Very disappointed.
Location Hallways no vacuumed for 5 days Inconsistent cleaning in room Dark
Allowing pets was a plus for us. She enjoyed her visit as much as we did.
The time I stayed before in February It was dirty. Thye never cleaned my room
I like the decor and atmosphere as well as location Guest elevator not enough