Pesquisa voos baratos para Tempe

Prós: "Smooth ride, decent food, good entertainment."
Contras: "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."

Contras: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."

Prós: "Best food on a plane I have had yet"

Prós: "Good inflight entertainment"
Contras: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Contras: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "The comfort of the flight was unbeatable. The crew was great."
Contras: "Lactose free meals were just salmon and potatoes all the time. A bit of creativity is needed. The security check at hyderabad needs to be looked at as we barely made the boarding."

Prós: "Free upgrade given as skywards gold"
Contras: "ICE not as good as a380"

Contras: "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."

Prós: "Movie selection was good."
Contras: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."

Prós: "Seamless flight with usual high standrd of on-board service and food"
Contras: "N/A"

Prós: "The FA that served my part of the cabin was polite, friendly, and cheerful."
Contras: "I had one piece of hand carried bag from when I boarded on the DC to Dubai leg. On this Dubai to Manila leg I was shocked to discover that the ground crew wanted all hand carried items weighed, and I mean ALL including things like travel pillows and duty free items. I was made to pay $88 for excess weight on the exact same bag I had with me on the first leg. Worse, the (I'm guessing) head of the ground crew gave random exceptions (for example someone had a thick copy of the Koran and some other item that were not weighed). My excess weight probably weighed less than that book. Many passengers ended up returning purchased duty free items and some even abandoned their bags. Upon getting past the initial gate the passengers were ferried by BUS to the plane. The bus ride took forever and of course, in the heat of the Dubai sun, the passengers were made to climb stairs carrying their "overweight" bags to board the plain."

Prós: "Same comments as above."

Contras: "Baggage collection slow still waiting"

Contras: "16 hours transit in dubia without any service."

Contras: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."

Prós: "First class on Emirates is a perfect flying experience!"

Prós: "Staff Seats Food Cleanliness Good destinations"
Contras: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."

Prós: "Flight was clean that's pretty much it."
Contras: "Medicore service tryed almost all major airlines this was the worst service."

Prós: "i like the food."

Prós: "Safety, on time, A380 is better than B777 (comfort)"
Contras: "Food, i like the hot bread rather than cold bread"

Prós: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Contras: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."

Prós: "I watched movies the entire time."
Contras: "I didnt like that i had to sleep on metal chairs at Maldives outside airport. My layover was 11hrs and 35 mins and enirates didnt accommodate me at all during the wait. Not even a meal voucher. Talked to a guy named Ishmael Shinad and he was beyond useless. Wasnt the happiest person on flight."

Prós: "1. Crew was nice"
Contras: "1. Less new bollywood movie choices 2. Delay in boarding 3. Less and repetitive vegetarian food options"

Contras: "Everything was good"

Contras: "service from a crew member. she was not obliging. we asked for blanket and she responded whenever i am free will give you.which never happened. and she was giving extra good service to the passenger in front of me . she was shouting at passengers as if we are animals"

Prós: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Contras: "Nothing comes to mind."

Contras: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."

Prós: "The flight itself was fantastic. Perfection as usual. Emirates is surely neck to neck with Singapore Airlines for the number one spot of the best airline in the world."
Contras: "1. I joined at Bangalore. The staff worked strictly according to the rules. While this is good it lends itself to passenger discomfort at times. Example: I had only 1 suitcase of 45 pounds, and I had a hand baggage of 13.7 kgs, because I was carrying all my precious crystalware back to Houston. The attendant kept insisting I lighten the hand baggage to les than 7 kgs. Finally he even suggested I send the hand baggage as checked luggage. He must be insane! I had a few thousand dollars worth of crystal in that hand bag and there was no way I'd send as checked luggage. Finally, I lightened the load to 10 kgs and called his manager and I was allowed to carry the hand luggage. 2. On landing at Dubai, everything unraveled. The airport was full of thousands of stranded passengers because 18 hours ago a plane had crash-landed at the tarmac causing flight cancellations. Obviously Emirates was poorly prepared for handling this this emergency. Many of the passengers, including myself, ended up standing at the customer service counters (there were about 10 customer service stations all over the airport), and every customer station had about 500 irate passengers and 3 or 4 agents handling them. Not only that, the customers were standing in stuffy atmosphere, no fod no water for hours, many mothers were desperate with children. Emirates had no idea how to handle this situation. I caught hold of a senior police official and told him that the least he could do was to give the customers some bottled water to keep them hydrated. Within minutes, in typical Arab hospitality - many cases of bottled water showed up, followed by cupcakes and then Mango Frootis. This helped to calm the passengers down. Then there was the chaos of everyone crowding the service desk. No lines, no semblance of order. After discussion with the policeman, we installed barriers for that passengers would stand single file. One thing that was very wrong and out of our control was there were only 3, sometimes 4, persons behind the desk, attending to more than 500 stranded passengers at each station. I reckon we would need at least 20 or 30 staff at each station. I noted that at each customer depot there were at least 10 computer stations at our service station, but only 3 were manned. Also, there was no one to advise the passengers on their status, what arrangements were being made, what the status update of the situation was...... nothing. We just stood in a bunch at the customer service desk and hoped for some attention. Appalling. Emirates needs to beef up their crisis management strategies. As a Crisis Manager myself, I was appalled to see how poor their capability to respond to a crisis situation was. I have many ideas based on my experience in crisis management. If you want suggestions call me. Besides this crisis, Emirates has always been a very good airline to me. Their everyday service is impeccable and a treat to experience. Captain Joseph Lobo+ +1-713-689-8817"

Contras: "Little information provided during the boarding process and long wait. On the flight, the general service was OK"

Prós: "I was able to receive a vegan meal, though I didn't make an early request. The attendants were very kind and graceful. Thanks for the newspaper."
Contras: "Reliance on electronic entertainment"

Prós: "Outstanding, professional, courteous, and highly capable staff; beautiful plane; extremely tasty food; generous beverage offerings; smooth flight, including take-off and landing. Kudos to the entire crew and to the Emirates Airline organization."
Contras: "The seats were very comfortable, but the leg room was inadequate."

Prós: "This flight was so good, I did not want it to end! I will choose to fly Emirates any chance I get."

Contras: "The airline lost my bag in transit. It took them 4 days for me to get it."

Prós: "Starting with boarding, crew's behavior on the plane, general comfort throughout the flight, including food and entertainment all were excellent. I look forward to return traveling with Emirates from Kabul, Afghanistan all the way to Phoenix, Arizona on July 10, 2016. I am planning to continue my future traveling with Emirates and hope to receive incentives for my return on July 10, 2016 and all my future travels with Emirates."
Contras: "I do not recall any thing that I did not like on my travel with Emirates."

Contras: "wifi n funcionar"

Contras: "wifi não funcionar"

Prós: "The world's best, but."
Contras: "A little more legroom in economy would be nice."

Prós: "The seats are roomy in economy and the food and drink service is very nice. The entertainment offered is extensive."
Contras: "I was in 70G and there was a very difficult family next to me. It was not the crew's fault but it made the trip very uncomfortable for me..."

Prós: "When departing the plane the flight attendants were really pleasant and said thank you for flying with Emirates. Flight Attendants were nice."
Contras: "The food meaning the roll was very hard and not fresh and instead of real butter they use some other thing."

Prós: "Staff is excellent and because of which I'm flying with them for third time in a row in last 2 years. Keep up the good work."
Contras: "Flight is bit lengthy which you can't do anything about."

Prós: "Serviço e atendimento"
Contras: "Mantas são muito frias para a temperatura que fica dentro do avião."

Prós: "Serviço e atendimento"
Contras: "Mantas são muito frias para a temperatura que fica dentro do avião."

Prós: "Good"
Contras: "Very good 8"

Prós: "It was comfortable"

Prós: "Comfortable and professional"
Contras: "Leaves really early (or late at night) and then takes really and takes long to sort the meals out and clean up. Think it comes with the dynamics and timing of the flight."

Prós: "The plane was clean, the staff helpful and nice, the food was good, and the on flight entertainment was good."
Contras: "The Internet was really slow."

Prós: "High end luxury comfort and service"
Contras: "I liked everything!"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Contras: "Short flight with no entertainment, no means to charge devices."

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "The plane wasn't totally booked and very clean"

Prós: "Professionalism of the crew"
Contras: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Contras: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Contras: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."

Prós: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Prós: "The service and food are very good."
Contras: "Tight space for business class."

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "Service was great with staff being very professional Flights were on time and entertainment selections were good."

Prós: "It was a fast flight. Less people on the plain."
Contras: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Prós: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Prós: "Crew and people were fabulous!"
Contras: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Prós: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Prós: "Most things were great"
Contras: "Flight was delayed and almost missed my second flight"

Prós: "BEST FLIGHT OF MY LIFE"
Contras: "NOTHING"

Contras: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Contras: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Prós: "I like the space in business class and the staff were really nice"
Contras: "The seats were not comfortable, they ran out of scotch (single malt) and I only had 1 drink"

Prós: "Snack offered was tasty"
Contras: "No USB charger in seat"

Prós: "Not anything to rave about. The in-flight entertainment was bland - fortunately the flight was only 2 hours. There were various TV screens that could be seen, but no way to listen. In this case it wasn't a loss because I noticed that they were showing cartoons, even though there were no children on board. The snack was a simple sandwich, a little smaller than the size of a hotdog bun. Supposedly it was an artesian Swiss sandwich, but I think they could have done better. Overall, I'm happy with Swiss Air, and would definitely fly with them again."

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Prós: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Contras: "The sound system for movies was distorted."

Prós: "Crew handled it well"

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Prós: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Contras: "The movies were the same so coming back there was nothing to watch."

Prós: "General good service, food was good"
Contras: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Prós: "The food and service was wonderful."
Contras: "I was disappointed that there was no plug-ins to charge electronics."

Prós: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Contras: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"

Prós: "The seats have been much better"
Contras: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Prós: "Muito bom"

Prós: "I loved the food, the crew, and the entertainment."
Contras: "Nothing"

Contras: "I tried to get on an earlier flight to travel with my husband and every person claimed they couldn't help me. I called the airline who said there were plenty of seats on the flight, but they told me I needed someone onsite to help me make the change. Not great customer service."

Prós: "The people who work for this company are great."
Contras: "The food was terrible."

Contras: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."

Prós: "Everything. Service was excellent."
Contras: "Everything was very good."

Contras: "I have used the same carryon on several trips & only Swiss would not let me carry it inside telling me it was a bit high. Disappointed & surprised since never before I was told I had to check-in my carryon containing some essential items."

Contras: "I had to give up my carry on which I had brought from Boston. You should not ask people to give up carry on bags once they have been approved"

Contras: "Way to cramped. The people in front of me remained in the reclined position the entire time. This made it impossible for me to eat as their seat was too close to use my tray table. Also, the armrests did not go up fully to create more space in the seats so the long flight was cramped and uncomfortable as you could not spread out at all."

Prós: "My first time to fly edelweiss and it was a very good experience. The crew members of Edelweiss were very friendly and respectful. they offered drinks and the crew were smiley. The food was very good. The flight attendants offered more drinks during the flight."
Contras: "For a short person like me (4 feet 11 inches tall) the seats at Edelweiss aircraft are comfortable. My feet could touch the floor and rest - a big difference for short people like me."

Prós: "1. I loved the cabin crew, they were genuinely warm and weren't faking a smile. 2. It was nice to see that they offered a second serve of the croissant for breakfast!!"
Contras: "I really cannot of think of anything on this trip."

Prós: "Our prior flight from Rome to Zurich departed 45 minutes late, so we expected our connecting flight from Zurich to Moscow would be missed. NOT SO! Many connecting flights were delayed for our passengers. This kind of thoughtfulness and professionism is greatly appreciated. Crew was fast, efficient and friendly. Service with beverages and food was immediate and non-stop. It was our first trip on SwissAir, and it will be our preferred airline in the future."
Contras: "I'm not a big fan of curried rice with chicken. I am willing to forgive, due to the great service of the SwissAir staff."

Prós: "I can not find words to express my dissatisfaction!"
Contras: "I can not find words to express my dissatisfaction!"

Prós: "Nothing."
Contras: "Called ahead to book a special seat because of a back problem -- gave my credit card to the customer service agent, who assured me that all was in order, but when I arrived at the airport the day of the flight all information relating to this special reservation was gone...nowhere in the system. My complaints were met with nothing but rudeness by the Swiss Air employees at JFK. I then called Swiss Air, who confirmed that it was their error, but they told me that there was nothing that they could do, even when I asked if they cared that they were losing my business, they showed that they did not care at all. Never flying Swiss Air again."

Prós: "Awesome prompt and courteous service."
Contras: "Nothing"

Contras: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Prós: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Contras: "Best flight, security our always the downer in traveling."

Prós: "Great"
Contras: "Great"

Prós: "The plane left on time and arrived on time."
Contras: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."

Prós: "Boarding was on time and the process was efficient."
Contras: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Prós: "I used up my battery thinking it’d be ok since most planes have charging areas...to my surprise, none at all was available"
Contras: "No tv screens in each seat..."

Prós: "Everything"

Prós: "Great service by crew!"
Contras: "Took too long to get on board."

Prós: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Contras: "."

Prós: "Got an upgrade to econ comfort"
Contras: "WIFI wasn’t working. USB charging port wasn’t working either"

Prós: "Not much to like"
Contras: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Contras: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Contras: "My flight got delayed for twelve hours with no compensation for a hotel."

Prós: "customer siervice was great and welcoming was awesome"

Prós: "Excellent Detroit crew"

Prós: "On time departure; good updates by flight deck; luggage arrived unscathed."
Contras: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Prós: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Contras: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Contras: "The crew could have been more friendly"

Contras: "Got stuck for two hours sitting in the plane because the computer systems went down."

Prós: "Clean & modern aircraft Comfortable seat Proactive customer service"
Contras: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Prós: "Tv on flight"
Contras: "Flight attendant skipped me for drinks"

Prós: "Got a window seat, my luggage arrived with me"
Contras: "Late"

Prós: "Fast boarding, everyone nice."
Contras: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Prós: "we got on another air conditioned plane"
Contras: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Prós: "The flight attendants were very friendly"

Prós: "Crew was fantastic! Everything was satifactory and as expected."
Contras: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Prós: "EZ play newer plane nice staff"
Contras: "Power plugs did not work in seating row and air vents did not work"

Prós: "Great staff, quick service."

Prós: "Perfect"

Prós: "I got home."
Contras: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Prós: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Contras: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Prós: "Efficient, comfortable, on time"

Prós: "Service."
Contras: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Prós: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Contras: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

Prós: "Row to myself"

Prós: "great"

Prós: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Contras: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"

Prós: "Very funny, added comedy to the flight. Great!"

Prós: "Aisle seat; leaving on time"
Contras: "Sat next to family with 3 small children; kids and parents did very well. Wished Delta could have arrange for family to have 3 seats together. Would have been family friendly."

Prós: "The plane ROCKED"
Contras: "The crew on this flight were very "eh", no smiles or anything, just handing coffee and snacks out to burdensome passengers"

Prós: "Not much, other than we got to Phienix in estimated time of flight, but about 15-20 minutes late."
Contras: "Evidently the plane scheduled for this route was downgraded, thus leading to enormous number of seat changes at the gate and a very crowded flight. Delta made their money at the expense of passengers once again."

Contras: "i don't like that we didn't have a personal tv."

Prós: "We were on time!"
Contras: "We didn't get our luggage until an hour later after our flight arrived to the destination,"

Prós: "Delta was on time and the staff was professional. The in flight entertainment was fun and free! I'm definitely flying Delta again!"

Prós: "Got home safely"
Contras: "Rude crew, flies. Uncomfortable, no entertainment."

Prós: "Every thing"
Contras: "N/a"

Contras: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Contras: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Prós: "Friendly staff"
Contras: "Security check at gate; No priority"

Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Contras: "Not enough leg room"

Prós: "Nothing to mention"
Contras: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Prós: "Very friendly onboard personnel - I really had kind of homy feeling."

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Easy to board and easy flight."

Prós: "Food was excellent, service from staff was friendly, and entertainment options were great."
Contras: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Contras: "That it didn’t happen."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Prós: "Food was excellent, frequent and filling"
Contras: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Prós: "Sound was broken on my TV set!"
Contras: "Called stewardess twice to assist. No response!"

Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"

Prós: "The crew were hardworking, responsive, conscientious and friendly"
Contras: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Prós: "Premium economy service was good."
Contras: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Booked extra room seat which gave me good room for seating"

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "on time, and with snow"

Contras: "Tiny old cramped plane."

Prós: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contras: "Flight was delayed due to weather in Amsterdam area"

Contras: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Contras: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Contras: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Prós: "Timing & efficiency. Good food though only a sandwich."
Contras: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Contras: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "Night flight so no entertainment allowed sleeping"
Contras: "Kosher food could be improved"

Prós: "Friendliest economy class service I've ever encountered."

Prós: "Very good flight, excellent service and good food."

Prós: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Contras: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Prós: "Crew was excellent"
Contras: "Economy was very tight! Seats were uncomfortable"

Prós: "A nice short flight"
Contras: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Contras: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Prós: "Great food and movies."
Contras: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Contras: "Terrible moslem food, too much lentil with tasteless chicken"

Prós: "On time, courteous crew, decent food."
Contras: "Leg room."

Prós: "entertainment options"
Contras: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew"

Contras: "Seating in business class is bad. If you have window seat, you have to cross passanger next to you (you don't need to on Swiss, Lufthansa or Cathay Pacific), there is very few privacy comparred to other airlines and my seat was just terrible for sleeping, did not go flat completely and was way less comfy for sleeping than with other airlines. Plane was an older 747. I will not flight long hault with KLM again."

Contras: "Plane was late arriving, and thus wasl late departing. Boarding was slow and chaotic."

Prós: "Left on time. No turbulence."

Prós: "Flight was in time"

Prós: "great food, entertainment and seat comfort"
Contras: "nothing"

Prós: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"

Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"

Prós: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Contras: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Prós: "The only thing that I like about the flight was that it was easy to boarding"
Contras: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Prós: "The food was okay and the staff were friendly."
Contras: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Prós: "Food, service, comfort"

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Contras: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Prós: "It was ok fligh"
Contras: "Food was not so good"

Prós: "Flight was smooth"
Contras: "Food"

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "The airplane have great entertainment system. The cabin crew are very nice."

Contras: "no vegeterian sandwiches very disappointed"

Prós: "Got pillow, blanket, headphone and eye cover"
Contras: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Prós: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Contras: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Prós: "Flight was only 50% full. Room to spread out."
Contras: "Leg room cramp. Flight arrived late as a result missed connection home."

Prós: "The hostesses were very kind and nice"

Prós: "Good service all around, personnel pleasant"
Contras: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Prós: "General air of professionalism is reassuring"
Contras: "Food, crew appear rushed"

Prós: "On time departure and arrival"

Contras: "Clean. Courtesy of staff on plane."

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Contras: "Late leaving and arriving."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Prós: "Crew was wonderful Helpful, pleasant, capable"
Contras: "Waiting for late passengers & their luggage"

Prós: "tool me safe from one airport to another"
Contras: "wait time, food"

Prós: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Prós: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Contras: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."

Prós: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Contras: "Vegetarian food choices always leave much to be desired."

Prós: "Same as above, the crew was very friendly and the food was great."
Contras: "Seating was cramped and uncomfortable for a tall person."

Prós: "Pontualidade e simpatia"
Contras: "Os lugares atribuídos no check in online, que não pudemos alterar, apesar de ser efetuado com antecedência"

Prós: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Contras: "Nothing that I can remember, again I was too tired to stay awake."

Prós: "Boarding and such was straightforward and easy"
Contras: "Everything is uncomfortable"

Prós: "Crew members were nice and polite."
Contras: "The plane was so old, it's like they bought it at a junk yard. The seats were falling apart and were very uncomfortable. Entertainment system is the same age as a VCR. Food was so bad I actually threw up (first time for me ever; I can eat pretty much anything and no problems). Given other compatibility priced options, I won't fly AirFrance again."

Prós: "Loved the entertainment. The movies and other options were great. The drinks were very repressing also."
Contras: "I did not like the food. Also I do not eat meat so I was no given a non meat option I was just told to eat everything except the meat. I was also not a fan of the snacks in between. There was a spread some olives and then a spinach pie and they were cold and not appetizing. Next my luggage did not make it to ATL with me it stayed in Dublin and I ended up not getting it until 2 days later. Next the bathrooms became very dirty towards the end of the trip so it made it quite unpleasant to have to go to the restroom."

Prós: "I do appreciate the update via email . Great experience . Thank you"
Contras: "All good"

Prós: "Only the food"
Contras: "I struggled to check in online line not user friendly site And then I went to the airport early and stood in a question for 1h50min to check in and they where difficult with because my bag was exactly 24kg and asked me to remove something I have flown oven over 50times I my life and this would be the firest and last time with air France"

Prós: "The in-flight meal was very good. The flight was much quicker then I expected, but there a lot of turbulence for much of the flight. Most of the flight attendants were very nice."
Contras: "We were put in the last row of seats, which don't recline, though the row in front of you reclines into you and you are trapped. One of the flight attendants was rude when we were trying to deal with our child who had vomited. CDG (Charles DeGaulle airport) is poorly laid out and poorly run, in my opinion, starting with the landing of our flight. After waiting over a half an hour after landing to de-board, we were given much information In trying to get to the proper places to check certain baggage items, and we walked up and down and around a whole terminal trying to get to the proper gait. This is not the first time I've had a bad experience at this airport. Thankfully, the flight itself after that horrendous experience was good."

Prós: "Codeshare flight. operated by Flybe. Got the job done with no fuss. This was a business booking, and I had a snack and drinks voucher included. I used these to get some tomato juice, which was good and a snack box, which contained a small piece of yoghurt bar, crackers, cheese, some nuts, dried fruit, a single mentos, and something else I can't remember. It was alright."
Contras: "The food and drink voucher system was a source of confusion for a number of other customers, including a pair who had booked through the same agency, but one seemed to get a voucher and the other did not. I realise that this is not the fault of the crew, but Flybe should ensure that their agents are clearer with what bookings include."

Prós: "Out of the 4 Air France/Delta flights I boarded over 21 days, this was the the only leg where row-range-wise boarding was done! Thank goodness. Entertainment options were awesome; latest movies, shows, documentaries, etc. Food options for AVML were good and plentiful. Flavors and temperature were just right. Staff was courteous."
Contras: "Seats need an extra layer of cushioning at the very least... very painful to sit in those for so many hours. Extra space would be great - but that is nearly impossible to achieve. Headphones provided should be upgraded a bit... earphones with better plugs would be a good option."

Contras: "I needed to change my flight and they refused blaming you so I won't be booking through u again"

Contras: "Sem qualquer entretenimento...."

Prós: "All good no problems"