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Contras: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.

Contras: Overbooked, no room for carry-on luggage

Prós: Best Econ service for a long time.Beats the Comp hands down.

Prós: The ticket was affordable.

Contras: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.

Prós: Despite a late departure, it wasn't particularly late when we landed.

Contras: Flight departed late due to high winds (not the airline's fault) but the result of leaving late was a missed departure slot. To avoid passenger disturbance, they told everyone that there was an extra passenger on board? Not the best way to defuse a situation...

Prós: For once the flight took off on time!

Contras: Seating was passable for a short flight. Seat allocation was random especially as the booking confirmation was done at the same time. Presumably this is now intentional so as to encourage you to pay the extra fee?

Prós: The crew on the plain were great

Contras: The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen...

Contras: More space, better air condition as way to hot on the plane. better drink service. Leaving on time and not 45 minutes later

Prós: Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early.

Contras: A bit more space for placing magazines etc would be welcome

Prós: Clean and friendly crew.

Contras: No food or drink and a single checked bag was extra money.

Contras: The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort.

Prós: crew and flight excellent

Contras: too close the seats

Prós: Great crew and good seat with enough space.

Contras: Overall is fine !!!

Contras: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.

Prós: Great food!

Prós: Crew were amazing. Timely departure. Inflight meal was good.

Contras: Not much.

Prós: Nothing

Contras: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.

Prós: The crew was friendly and particularly one of the girls was always giving her best

Prós: Lufthansa crew very professional

Contras: More upgrade to be available

Prós: For short flight the seats are ok with space for the legs

Contras: The flight was 30 minutes delayed

Prós: Flight was ok

Contras: Delayed leaving Malta owing to too few staff attending to boarding. Arrival at East Midlands was dire, although I believe mainly due to inefficiency of East Midlands rather than RyanAir

Prós: Lack of info on cabin baggage until the gate. Embarrassing situation of having to pay for the excess baggage.

Contras: Better information about baggage pre fight and more polite staff.

Prós: No frills, but for a quick trip it was excellent. Lots of leg room

Contras: The flight was great as all the passengers from the stag parties where all sleeping it off

Prós: The crew was very nice and efficient, even though there seem to be only two of them.

Contras: Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight.

Prós: Plenty of room in economy plus.

Contras: The ambient temperature was a bit too warm.

Prós: Super comfortable

Contras: Every think was very better

Contras: Connection time unacceptable with delay in departure from London

Contras: Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip

Prós: Lost the luggage

Contras: After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication.

Prós: Crew is great.

Contras: The airline lost my luggage .

Prós: Having a seat on the plane after it being delayed over 5 hours,

Contras: Leaving on time.

Prós: Crew was attentive and friendly.

Contras: Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa.

Prós: The crew were very friendly and caring and really on top of things.

Contras: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.

Prós: The seats were comfortable

Contras: The food could be better

Prós: Crew were amazing. All brilliant. Captain was super super cool too.

Contras: Free snacks.

Prós: Crew members were friendly.

Contras: The long queue even if one had priority seating.

Prós: I loved the fact that I arrived

Contras: Everything else. Deservedly the worst airline in Europe

Prós: Cheers to the pilot, what an amazing, smooth flight

Contras: The lady at the counter did not allow us to check in one of our bags because it was ‘small’ we had a souvenir knife from Toledo in the bag which we obviously lost (80€) ...the TSA agents told us to go back to the counter and check it, but she refused. Please fix this!!

Prós: Flight was cancelled.

Contras: Overbooked, no room for carry-on luggage

Prós: Nice crew and Good seat despote the âge of the aircraft

Contras: New screen and New aircrafts

Prós: The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean.

Prós: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!

Contras: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!

Prós: On board service and entertainment. The plane itself was clean and comfortable.

Contras: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!

Prós: Efficient and very nice crew

Contras: 90 minutes delay for departure from Brussels to Washington...

Prós: Brussels airlines business class seats were the most comfortable I have sat in.

Contras: The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.

Contras: Everything

Prós: All but one crew member where excellent. But the one girl. Made it perfectly clear that the passengers where an annoying part of her job not a pleasure. She had a sour face on her all flight. Everyone was talking about her.

Contras: Seating is always uncomfortable on these short haul flights.

Prós: The plane was clean. The pilot was apologetic.

Contras: The ground staff were processing boarding passes before the plane had even landed causing a long queue in the corridor leading to the exit to the airfield. There was no information as to why the plane was late, but this caused us to miss the take off slot and delay the take off by over 2 hours.

Prós: Trip went well easy check in Know problems

Contras: The stay was too short would like to have had more time in Copenhagen

Prós: seats were comfy, food was pretty good

Contras: a couple more movie options for a 9 hour flight would have been nice. crew was "distant" not very personal

Contras: Air hostesses too hectic

Prós: Boarding was quick and efficient

Contras: Only two movies to choose from, and the crew sat with their feet up blocking the area to get to the bathroom while everyone was sleeping, I had to say excuse me for them to move so I could get by.

Prós: Loved loved loved nonstop flight

Contras: Having to board a bus at the gate and being shuttled to the flight. And then having to climb the steps outside to board the plane. I physically did not have a problem but my heart goes out to those traveling with several small children and attempting to carry them and carry bags on- difficult to nearly impossible at times. Additionally the seats are very close. When I sat down, my knees were touching the seat in front of me. Not the most comfortable, but I suppose doable.

Contras: Food and seats

Prós: I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional.

Contras: My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible.

Prós: The crew was very nice and efficient, even though there seem to be only two of them.

Contras: Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight.

Prós: Everything is fine.

Contras: No