Voos para Estocolmo

Prós: Nothing

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Prós: Nice and attentive crew.

Contras: Seats not comfortable in premier economy.

Contras: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Prós: Cops is always a good reason to flight

Contras: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Prós: Nice folks

Contras: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Prós: The service and food were good.

Contras: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Prós: The crew was amazing. They left snacks and drinks out in between service.

Contras: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Prós: The crew was good.

Contras: The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight.

Contras: If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak.

Contras: The gates were announce at the time of boarding. No enough time to get the gate

Prós: Puntual en horas de salida y llegada

Contras: Son muy incómodos los asientos para un vuelo trasatlántico

Prós: Loved the smooth ride.

Contras: Bathroom was pretty nasty

Prós: The crew was informative

Contras: Inflight sandwiches

Prós: Flight arrived on time

Contras: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Prós: Great crew.

Contras: Ran out of business class meal. Substituted a Econ class.

Prós: Boarding was crazy and confusing. Ground crew poor communication and rude

Prós: The punctuality and the entertainment

Contras: Perhaps a more organized boarding process

Prós: The crew was awesome u almost missed the flight but they really helped out.

Contras: The seats are uncomfortable and cramped

Prós: Comfortable and Clean

Contras: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Contras: no peanuts?

Prós: Crew was good, especially from Beijing to Copenhagen

Prós: Very enjoyable great staff,

Contras: Lower prices

Contras: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Prós: The crew and service were welcoming, caring and attentive

Contras: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Contras: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Contras: Boarding process could have been smoother

Prós: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.

Contras: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.

Prós: Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time.

Contras: The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags.

Prós: Nothing

Contras: Not having a 3+ hours take off delay

Prós: Absolutely nothing

Contras: Everything

Prós: Yes

Contras: Maybe the entertainment choices

Contras: Boarding was awful

Contras: The app and trying to find boarding details prior.

Contras: Free coffee

Prós: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).

Contras: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!

Contras: It was hot and stuffy and dirty

Contras: Both flues were really delay really disappointed

Prós: Flight left on time and arrived 15 mins ahead of schedule, staff was polite

Prós: Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us.

Contras: Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait. Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)

Prós: Preço

Contras: Stress dos restantes passageiros dado os atrasos. A culpa não é da empresa, visto o preço não estou a espera de comida nem de mordomias.

Prós: i dont like this airline system

Contras: check in not easy

Prós: Very quick flight

Contras: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.

Prós: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Contras: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Prós: All in time

Prós: Flight attendants were nice

Contras: Food quality

Prós: legroom in business is good, food was ok. only one round of drinks was offered.

Contras: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.

Prós: Good movie selection

Contras: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Prós: Efficient check in and polite crew.

Prós: Seats super comfortable. Big screen entrainment.

Contras: One more time offer drinks for a very long travel time (other 10H).

Prós: I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice.

Contras: Boarding was a little slow and we were somewhat late.

Prós: The seat not so comfortable but good

Contras: Was delayed

Prós: The cheap fares

Contras: Airplane was filthy, needed a thorough cleaning. More padding on the seat.

Contras: Food and entertainment cud be better

Prós: The flight was on time and fairly clean.

Contras: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Prós: Crew were very nice and accommodating. Chocolate always appreciated!

Contras: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Prós: Wonderful on board service from the crew