Hotéis em San Antonio

Prós: Amenities, good customer service

Contras: Restaurants should have more food variety. All restaurants served food that were similar. Breakfast ala carte in the bar area were pricey. Fold out sofa bed very uncomfortable. Kids ...

Prós: The JW is extremely family friendly and we loved every minute we were there!

Contras: Nothing

Prós: Bed comfy,Cibolo restaurant great. Good atmosphere with kids.

Contras: Pillows! To flat! Drinks a little pricy.

Prós: The entire experience was perfect. They specifically prepared foods for our daughter with celiac!

Prós: Activities and restaurants although prices were way to high. Burgers, fries, and ice tea for 4 was $98. Barbecue for four was $150.

Contras: Prices, cleanliness of room, and cleaning services bad at best. Bed had two large blood stains on the sides, sheets were too small for the bed and kept coming undone, sofa was dirty and sofa bed was ...

Prós: Beautiful place, variety of spaces for family/kids/friends to have fun, eat or hang out, helpful and friendly staff! also we called in advance -since we were only staying for a day- we wanted ...

Contras: It is the summer so there were not enough pool chairs around, but I understand that it was crowded it and people don't take their towels away when leave so you can see them as available :(

Prós: Water park was fantastic

Contras: Parking

Prós: Awesome place to vacation with family! After 5 days, I wasn't ready to leave.

Prós: All the food was excellent but the buffet at Cibolo Moon was the absolute best.

Contras: Bell Hop service when checking out was a 45 minute wait so I had to load everything out myself.

Prós: It was a beautiful hotel and the water park was great

Contras: It was somewhat expensive and the activities were not well explained

Prós: For a JW Marriott, the hotel is "very tired" in need of restoration. The tables in the lobby bar were chipped and in bad condition. The leather armchair in the bedroom was dried and cracked - should be replaced. Towels were not of the quality one would expect in JW Marriott. The standard of JW Marriotts outside of the US is far superior.

Prós: Good food

Contras: Overpriced. Checking in was a joke. Too late of a check in at 4 pm with not enough employees to expedite the process. Led to long lines. Too many rooms with not enough amenities. Would never recommend!

Prós: Loved the free breakfast and mixers every day! Loved the riverwalk and boat tour being right outside our hotel!

Contras: Our bathroom was awful. Luckily my husband is a plumber and knew what to do. Rust in spa tub, toilet was dark brown for 30 flushes. Just need to go and flush the pipes twice a week if not rented to ...

Prós: The friendly staff

Contras: The room ... the curtains were dirty and the room itself could be nicer. The pools were small and crowded

Prós: Large hotel right on the Riverwalk. We booked a room with a balcony and whirlpool and got a large room on the 14 th floor with a nice view of San Antonio. Comfortable beds. Nice helpful staff who ...

Contras: Valet parking good but always a bit expensive.

Prós: Close to river walk . The no smoking atmosphere at the hotel. Very clean and comfortable room

Prós: The drinks

Contras: NA

Prós: Beautiful historic building, with architectuverh large and dprawling. ral interest. Basement access right onto Riverwalk.

Contras: Large sprawling complex. If you are handicapped ask for room in main building, or you will be hiking a lot.

Prós: Very good breakfast and happy hour food and drinks. All included in the price of the room. With two free meals a day you did not have to spend very much money on food while staying here. Of course ...

Prós: The staff were wonderful ---- Breakfast and 'dinner' was very good............ the beds were very comfortable.

Contras: We had issues with several things in the rooms ----- the staff moved us from our first room to a second room as soon as we called which was 5 minutes after we walked into the room as the balcony door ...

Prós: Very clean and loved the complimentary drinks and dinner. The bed was very comfortable and awoke to a very elaborate breakfast the next morning. Great experience overall.

Contras: Was supposed to receive a call when room was available. Never received the call and had to remind them of my reservation more than once. But once we got the room and for the inconvenience, parking was...

Prós: Super Great Breakfast!

Prós: Proximidade das atrações

Contras: nada

Prós: Café da manha ótimo.

Contras: Nada.

Prós: This place was very nice, alittle over price I think but great.

Contras: Everything closed very early. Bar and restaurant closed to early for this being a "stay within" place.

Prós: Excellent cart service to the parking lot

Prós: Property

Contras: Is too big

Prós: Scenery

Prós: The breakfast buffett and the waiters were great. Ours was Zen!

Prós: Pool is about it. Everything else was a let down. Won't be back.

Contras: The valet was very unprofessional and rude. Not a good look. Definitely on the decline over the past few visits.

Contras: Pillows were horrible.

Prós: The location and views were beautiful

Contras: The pool and restaurant staffs were awful!

Prós: Food was excellent as we're new facilities.

Contras: Everyone in our group had issues with reservations and some staff members were very rude although staff had caused the issues

Prós: Beautiful grounds, including luscious pools, great rooms, great service

Contras: They hired a DJ to play music by the pool on the 4th of July. It was night club music and had an extremely loud bass. Even my teenager said the music was too loud. They should have played more family ...

Prós: Location

Contras: Hotel staff extremely rude

Prós: Love this hotel and everything about it. Movie on the lawn every night and smores are my kids favorites!

Contras: I didn't like that Booking.com put a family of 4 in a room with 1 king bed and no sleeper sofa or anything for the kids. One daughter slept in a chair and one slept on the floor.

Prós: The hotel was beautiful, staff was excellent.

Contras: This was advertised as a spa, however it appears to be geared towards children. There were more kids there than adults. Made for a stressful stay instead of a spa stay.

Prós: Lazy river is fun, loved the volleyball in the pool, fun water slide, great outdoor movies, s'mores, and loved riding bikes all over the property.

Contras: Couldn't check in early as they previously said we could, food prices high, crowded, room price a bit high, and room was very lived in.

Prós: This hotel was great! The hotel is older, but is very well maintained. An added bonus is because the hotel is older the landscaping is mature which helps with that San Antonio sun!!! They offered many family activities.

Contras: We left our swim toys on the balacony to dry and upon returning to our room, we found they had been stolen. While I understand the hotels policy not being responsible for lost or stolen items, I wouldn't have expected this at this resort.

Prós: The activities are perfect. The buffet is great!

Contras: Only complaint would be the hotel towels smell like rust. It was very strong. Time for new towels or change how you wash them?

Prós: Location of the hotel is great and lots of activities consistently going on

Contras: Did not like all the extra fees and charges. Paid $15 for a small butterfly henna on my little girls hand. After the high price of the room plus the resort fee, prices for facepaint and henna should be a little lower. Also paid $25 for a rollaway bed.

Prós: Scenery, trees, lazy river, grounds were well maintained. Overall, good time.

Contras: Breakfast was awful, very crowded, housekeeping still did not clean room by 5:30 pm so we had to skip it. We had a baby with us.

Prós: This is a great hotel with kids or with out. Loved the lazy river! Great staff, great food, great amenities.

Contras: Only negative was our room had an old fridge and it hummed all night. We ended up unplugging it to sleep so that meant we couldn't use it.

Prós: This resort is so amazingly kid-friendly. We were there for 3 days and only left the property once, and that is only because my husband is vegan and meal options are limited. There are so many ...

Contras: I can see other reviewers' point about the rooms needing a bit of an update, but it was comfortable. The A/C seemed to do a pretty bad job of taking the humidity out of the air, so even if the...

Prós: The lazy river and outdoor ambience.

Contras: No complaints.

Prós: Location to seaworld is very convenient. Has a great pool and things for kids to do.

Contras: The walls seemed very thin. Hard to get to sleep at night listening to people in their rooms. Also hotel seemed a bit dated and maybe in need of some renovations

Prós: The entire staff was friendly, welcoming and helpful. The spa and adult pool were exceptionally nice. The fireworks were spectacular.

Contras: No

Prós: The hotel itself was beautiful! The room was amazing and the beds were super comfy!

Contras: I did not like the parking. Overnight valet was quite expensive I would say. And it took long to get our vehicle in or out.

Prós: The swimming pool is awesome

Contras: Everything was just perfect

Prós: Awesome staff. Beautiful hotel and they upgraded my room and gave us a pool view. Free bottles of water. Couldn't have been more pleased!

Prós: We were here for our honeymoon and as a result of our fantastic stay, have decided to make it an annual anniversary visit.

Contras: Neighborhood got a little shady at night.

Prós: The hospitality The people The food was also awesome and thank you very much

Contras: The place was awesome

Prós: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!

Prós: The pool was excellent and the staff was very friendly!

Prós: Beautiful. Guest room was huge and well appointed. Comfy king-size bed. Free wi-fi! Loved sunning and sipping cocktails at rooftop pool. Amazing Sunday brunch at Rebelle. Great location, only couple of blocks from the Alamo and Riverwalk area.

Contras: Not crazy about paying $40 for overnight valet parking and no coffee maker in the room. Neither is unusual for a hotel of this star level, but it still irks me.

Prós: Great hotel love the pool area! the staff is always amazing I've stayed here before and will be back again soon.

Contras: Parking is a little on the pricey side but its downtown so that to be expected.

Prós: See below.

Contras: Nice hotel but they were NOT accommodating regarding rescheduling of stay or voucher for different date of stay. Won't stay with them again because of this.

Prós: Friendly staff, beautiful accommodations, bed was heaven.

Prós: The hotel is beautiful. Valet staff was very accommodating, friendly and professional. The room was beautiful, clean and comfortable. Even with the little issues I would definitely stay here again. I...

Contras: It would be nice if they had a gift shop for small snacks i.e. crackers, protein bars, chips, sodas, etc. Had to go to the corner store for these items. Was a little disappointed with our view of air ...

Prós: It was beautiful and close to everything.

Contras: Terrible service from bellhop. It took them hours to give us the keys to our room and kept lying about how someone was taking them up. We spent over an hour waiting in the hotel room for our keys..even though we had plans, we really couldn't go anywhere.

Prós: Location was ideal. Close to everything we wanted to see and do. Bed was very comfortable!

Contras: Housekeeping never serviced our room the whole time we were there. Actually had to phone front desk twice on same day just to get someone to bring us clean towels.

Prós: Clean

Contras: Price of parking was outrageous Price of breakfast was too high

Contras: They authorized over 300 for 'incidentals'. More than I paid for the room. The valet (which was ridiculous at 36 dollars) sat at the corner in my sports car and revved it until I ran into traffic and told him to stop. The desk was not help

Prós: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Prós: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Contras: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Prós: Everything about this hotel is 'just right'. Very nice, but not overdone. Great location. Great furnishings. Great staff. Have stayed here several times, and hope to again in the future.

Contras: I am tall. The shower heads are lower than I would like.

Prós: Gorgeous hotel on the San Antonio Riverwalk. Enjoyed our stay although it was brief. All hotel staff were courteous . Our room quite spacious and very clean.

Prós: nice "earthy' atmosphere and location love the suite option

Contras: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken

Prós: The room was perfect; great view, comfortable beds, plenty of room.

Contras: Wi-fi did not work well at all.

Prós: Great room design and functionality

Contras: N/A

Prós: Friendly staff, beautiful rooms, charming decor.

Contras: The bar closes at 11 PM!! What???? ;)

Contras: Off site parking and price per vehicle to park

Prós: Location was great...staff was nice, but not too helpful at giving info on getting places.

Contras: See above

Prós: The elevators were very fast,the staff was awesome as well.

Contras: A little pricey, the view of the green dome looking tank was not to pleasant.

Prós: Everything about my stay...

Prós: Loved the bedding! The room view 20th floor

Contras: Nothing wrong !

Prós: Loved the beautiful, clean rooms. Very modern.

Contras: No free wifi

Prós: Very accommodating. Just had a few issues with the internet but the staff was helpful. The location was perfect!!!

Contras: Cost of parking.

Prós: The balcony and chair with automobile. It made working in the room very comfortable.

Contras: I wish there was a microwave in the room. Great meals from the river walk but could bring leftover back to the room.

Contras: The valet parking if you need your car they want to have it ready for you until an hour later they don't even have a parking lot who knows where they park our vehicles I had to walk 7 blocks to ...

Prós: We could walk everywhere

Contras: The smell

Prós: Location

Prós: The location

Contras: Cleaning the room

Prós: The Marriott Riverwalk was a in a great location, accessible to all San Antonio had to offer.

Contras: The Marriott Riverwalk was a in a great location, accessible to all San Antonio had to offer, but the room itself was very small and had a sliding see through bathroom door that was very uncomfortable...

Prós: Location and staff

Contras: Beds were a little hard

Prós: The location was very convenient to the downtown area

Contras: A little better selection of food at lunch time in the hotel restaurant

Prós: Location, staff

Contras: No slippers, poor buffet at breakfast

Contras: I didn't get the breakfast passes

Prós: Location

Contras: Rooms were extra small.

Prós: The location was perfect and the rooms were very comfortable and functional. Hotel staff, including the bars and restaurants, were very friendly and helpful.

Contras: There was nothing that I would change.

Prós: Easy access to riverwalk, tower of the americas and other points of interest.

Contras: River view from window, more directions in making the most of the location to other sites obvious.

Prós: Near focal point.

Contras: No

Prós: River walk view from hotel

Contras: It would have been really good if the complementary breakfast provided

Prós: Hotel was nice. The staff was wonderful

Contras: Texas heat

Prós: Riverwalk

Contras: Parking : I spend more than 30 minutes just trying to find a parking lot Hotel Restorant : a few servers for so many people, we wait for more than 20 minutes just to get a breakfast Party next to ...

Prós: Walk out the door, riverwalk is right there.

Contras: Paying 86 dollars to park our car there at the Hyatt

Prós: Very comfortable bed! Room was excellent - exactly as requested - quiet and away from elevator and on a high floor. Amazing location, right on the Riverwalk

Contras: Pool could have been larger

Prós: Room's were very nice, and clean. They have a huge TV screen! Cleaning staff was very quiet, while the service staff were very courteous and helpful. It is right in the MIDDLE of ALL the good ...

Contras: When I booked the room on booking.com, no where on my screen did I see anything about their pricing on a Parking Space, after my stay I had about $30 a night for the parking space I was using, which ...

Prós: Location and staff

Contras: Paying to park

Prós: location

Contras: expensive parking fee

Prós: Location of hotel

Contras: The view of the room

Prós: Location very close to the Alamo

Contras: Small bathroom

Prós: The location was out of this world amazing.

Contras: The room was not worth the price per night.

Prós: Beautiful hotel with access to the River Walk, definitely a perfect choice for visiting San Antonio. Close to shopping and the Alamo.

Prós: The location was great right on the river walk and across from the Alamo.

Contras: Had to pay an additional $30.00 to get a room with two double beds instead of a king could not get two queen beds so it was uncomfortable to sleep with two adults in one bed. Found water bottles that house keeping missed. Parking way to expensive

Prós: Location

Contras: Parking

Prós: Location

Contras: Room.. not that nice.. small window, facing a building right across.. no privacy.. elevators took forever.. need more elevators..

Prós: Close to River Walk

Contras: Price of room is high enough, have to pay extra to park. Parking should be included in room charge.

Prós: Location to the Riverwalk.

Contras: Valet parking - $39.95/night. WOW! The pool needs shade and party music.

Prós: Cleanliness

Prós: The staff was super friendly. The room was clean. Beautiful lobby!

Contras: The room decor was very simple in the room, and I was hoping for something a little more elegant. The Tv was small, and there was no mini fridge, which would have been nice.

Prós: Amenities - gym was GREAT, staff was wonderful, very accomodating and professional. Clean hotel with easy (not free though) garage parking.

Contras: I wish there was a secondary mirror in the guestroom outside of the bathroom. Price of self parking ($29/night) was a little steep considering we were guests of the hotel.

Prós: Beautiful hotel with an amazing professional staff. Pool was amazing!

Contras: Parking as with most down town San Antonio properties is tight.

Contras: I heard 3 loud Basball games while I was there which kept me late.my window was next to the field.

Prós: Bed was very comfortable and it was quiet in the room.

Contras: The parking was terrible.

Prós: Wonderful view and could walk right out to the river walk. Excellent location!

Prós: Near attractions

Contras: N/A

Prós: Everything was good

Contras: That parking is not provided by hotel

Contras: Extremely dirty, pubic hair on toilet, shower tub had stains, we had no shower towels and we had to request at 2am

Prós: Friendly staff, excellent breakfast, cleanliness of room/bathroom. Location to Alamo, Riverwalk and other fun places.

Contras: The tiny elevators, but that is due to its historic background. The only thing that would've made it better was if the room had a refrigerator. But that is a minor detail. Crockett Hotel is a ...

Prós: Breakfast was great!

Contras: Beds too small, my room did not have a sofa like I expected.

Prós: Excellent staff; very friendly, efficient and made us feel very welcome. Our room was large and very clean; the King bed very comfortable and breakfast first class. The location is very central and ...

Contras: There wasn't anything we didn't like.

Prós: The room is nice and the location is great!

Contras: Bed is hard for my taste.

Prós: Roomy comfortable room and great breakfast

Prós: The breakfast buffet was really good, the room was very comfortable and AC worked really well. Also I love that they are pet friendly.

Contras: That some group had reserved the entire bar downstairs . But no biggie plenty of other spots were close by.

Prós: That the bar had 3 dollar gin and tonics, the staff were very well mannered. it made us really appreciate our own bedroom so much more when we got back home

Contras: By far the worst room we have ever stayed in. My wife remarked that we had a better room at Motel 6 in NM for a fraction of the price. The room looks nothing like the advertised picture and was much ...

Prós: location, location, and location. I loved how close we were to the Alamo and the river walk and the other shops.

Contras: there was one very sweet and nice woman at the from counter but the rest of the staff was bland.

Prós: Great location!

Prós: Breakfast were good, fruit, cereal, breads, waffles, meat, eggs

Contras: Building is old but well maintained, not large rooms. Ice is available on only two floors.

Prós: I have usually stayed at the Menger Hotel as I like the old fashioned ambiance of vintage hotels. I also love drinking in the Menger Bar where Teddy Roosevelt recruited his Rough Riders. The Crockett is right next door and has pretty much the same ambiance as the Menger but at almost half the price! I will be staying here from now on.

Prós: Fantastic hotel and excellent location!

Contras: I didn't like paying $40 for self parking

Prós: Amazing view, large room, comfortable beds, great location!

Contras: There was quite a bit of long hair on the bathroom floor. Ew. Also, even in San Antonio, $42 a day for parking is pretty steep.

Prós: Everything!! Staff was exceptional, beds comfortable, location perfect. Overall, great, great stay!

Prós: Very nice staff. Great Room

Prós: The lobby is beautiful and smells amazing. As we were checking in, a lady from behind the desk came around and gave my daughter a bunny. Well, she has yet to put it down. That made everything great!

Contras: The rooms are a little dated, but clean.

Prós: I loved the friendly staff and the location

Contras: Self parking is 30 some when next door its 10

Prós: Loved it all!

Prós: Everything

Contras: Parking for our long bed diesel truck

Prós: Great location on the Riverwalk at a great price.

Contras: The room had two double beds, instead of queen beds.

Prós: I love the location and the facilities.

Contras: Parking charge.

Prós: Loved that the river was just a few steps away for the price the room cost us.

Contras: I did not like the idea of having to pay for wifi when at other hotels around same area have it for free.

Prós: Location

Contras: The parking was to expensive, it was cheaper to get parking somewhere else and get uber to go back to the hotel! The air conditioning never got below 74 it was hot in the room all night!

Prós: The hotel was quaint, historic and lovely.

Contras: It showed its age and not well. The facility was poorly maintained, dirty and very run down. The lock on the outside of the room was very temperamental and took several minutes to unlock each time. I ...

Prós: Overall experience was excellent. Traveling with service dog was accepted graciously. Customer service inside hotel was above and beyond any other hotel.

Contras: Had problems parking and transferring luggage. Valet misplaced my key several times. The wrong car was brought to us by valet. Since we were traveling I had several things in the vehicle. I didn...

Prós: Excellent location and I just loved it

Contras: Everything

Contras: Expensive breakfast compared to the hotel rate.

Prós: Wonderful building . Nice decoration.

Contras: The service was really poor. Waiting for a valet more than 35 minutes to bring a luggage cart. Service at the restaurant was also poor .We asked for things which supposed to be in the breakfast menu ...

Prós: View from the room.. right next to alamo...

Prós: The atmosphere of the hotel.

Prós: The hotel was very comfortable and the staff was extremely helpful. They had complimentary 'swag' for the Fourth of July which was a nice touch. They also had a comprehensive list of ...

Contras: I felt the bathroom could use a real cleaning and the bathtub needed to be caulked. Walls were quite thin and we could hear people next to us partying until 4am.

Prós: We love the location. So close to River Walk. We have stayed here several times and staff was always friendly and helpful. Valet service quick and easy.

Prós: People nice and rooms clean. Great location

Contras: I was very angry that with the pool situation. I paid for a smoke free hotel and was reassured before I arrived. . It was horrible; smokers everywhere, smelled like a bar. Sunday I wanted to take my kids swimming, closed for maintenance. What a waste??

Prós: The staff was amazing and the hotel is beautiful.

Contras: The bed was thin, felt old, and was uncomfortable.

Prós: Birthday breakfast was very good should've had a few more options

Prós: Location I came with my wife.

Prós: Location was great, right on the riverwalk. Property is pricey, but you pay for what you get.

Contras: Parking costs. My husband and I both have mobility issues so off property parking would not be an option so we were forced to pay the high valet rates.

Prós: The hotel itself was very nice, clean, pretty.

Contras: My room was stuffy. The Air Condition never got to temp set at and I felt hot. The mattress was uncomfortable. Had to pay for WiFi if I wasn't an SPG member, so I had to join or pay $16 a day.

Prós: A great location, large room and very nice pool

Contras: None

Prós: Loved the valet. Yes, it's $40 to park, but anyone who ever travels to touristy areas understand that parking in prime destinations is gonna cost you. And the parking valet lets you come and go unlimited throughout the day.

Contras: It's a gorgeous place. It would be nice if they provided fresh fruit or something snacks in the room for patrons.

Prós: The location was perfect

Contras: Would have like guaranteed self parking

Prós: It was the total package!!!. Room,bathroom,staff and location

Contras: The spa didn't have anybody available to do My wife's nail I left them my number but never call me even after 3 days

Contras: You have to pay for everything, than everything is over priced!

Prós: Staff as great!

Contras: Their was a cart left in the hotel hallway from when we arrived to when we left. Also thought I had booked a riverside room but they gave me a city side and a protest started as soon as we checked in and could hear a good amount of noise throughout

Prós: Location

Contras: Thick dust behind furniture and on closet shelf.

Prós: The location on the River walk was quiet and secluded, but just around the bend from everything.

Contras: The pillows were not very comfortable.