Hotéis em East Side, San Antonio

Its new and beautifull

the GM

The room appeared to be recently painted, however you could tell that it had been a while since a good make over. The room was clean and the bed was comfortable. They offered a free breakfast and that's a plus. The Super * is fairly close to the AT&T center so getting back and forth was not a big issue.

The carpet was very worn and the thresholds were threadbare. The top hinge on the door to the bathroom was loose and the door would not close and latch. Some of the baseboard along the walls was loose and falling down. The room needed a good make over. You could tell they are trying to fix what is broken but its had some hard use. The breakfast times on the weekends could be extended, 9:00 am on a week end is easy to miss.

I only liked the person working the night shift, a very nice young gentleman.

The breakfast was poor, cold, not good.

Nothing!

Everything. The rooms were nasty every thing was broken. The free breakfast was two kinds of cearal the cheapest bread you could buy and watered down nasty coffee. And the lady that runs the place was a complete jerk. DONT STAY HERE GO ANYWHERE ELSE.

the location

It was so bad AC unit made loud sound It is not clean So old I saw many kind of Insects in the room

Terrible hotel. The airconditioning was so loud we were'nt able to get some sleep. When we went down for breakfast at 8am, the dining area don't even have coffee and milk. Staff service is very poor.

Nothing.

The air conditioning had not been turned on leaving the room to be horribly hot and stuffy, almost as if we had been sitting in a sauna with our two children. When I tried to call the front desk for assistance, no one picked up after 2hrs of calling.

area was nice and quiet parking was great not far from downtown.

no breakfast was mentioned as told on itinerary. could use more towels in restrooms

They charged me more than the quote I was given refused to refund my money. Very displeased

The location was very good. The price, $---, was good.

Shower drain not working, tub overflowed. No coffee in room or at so called free continental breakfast. Ran out of breakfast at 8:30AM, yet advertises free breakfast 8-11AM? Not very good customer service. There was a big hole in the bathroom door.

Room sold was not room provided. Room had no towels or toilet paper.

Restroom, Air-conditioning

The hotel was really difficult to find, even with their map. Air Conditioning didnt work. Bathroom was dirty, i could see hairs on the floor and on the wall.

The staff in the office was friendly and helpful.

Not ideal for female travelers. I did not feel safe. The wind blew the door back and forth through the night even tho it was locked in every possible way, the window did not lock (had to put a wooden broomstick to secure it), and the phone never had a dial tone.

staff tried to overcome the challenges of the accommadation

descrption/advertisement of the place did not fit reality. Not really close to downtown But on a major highway.

The place is ok... It is not the prettiest hotel around the area but the staffs are very friendly. I requested for lower level and away from family that has dog and staffs followed my request. It is budget friendly and it is pretty close drive to downtown San Antonio.. Besides that, the place is fair.

What I don't like about this place is the surroundings.. They have alot of Big trailers that comes here and they are making alot of noise during night time. Rooms do need some major cleaning and linens need to be change.. They seemed pretty old.