Hotéis em Northeast Side, San Antonio

The staff was very polite and helpful I asked for non smoking and got put in a smoking room. It smelled sooooooooooo bad. Burn holes in carpet and curtains

The staff were friendly and helpful when they weren't Overrun with other customers.had issues with our first room and they switched us right away. First put us in a handicap room without us requesting one, which means the shower was designed for someone in a wheelchair. You couldn't let the water continuously run. They switched us without any hassle, but the rooms were dated. The walls were cracked in places, especially in the bathroom giving the place an unkept feel to it. The hotel was extremely crowded and extremely loud with paper thin walls. The coffee was not good and the breakfast ok but very crowded(the dining area was much too small). The beds were very uncomfortable. Last, there was a kid that got sick in the pool and the staff did not try to clean it or shut the pool down at all, which could have turned into a real health issue. Overall, for the price we paid I was expecting a much more comfortable stay. We found another hotel for considerably cheaper price without any of the issues for the next 2 nights

I was not not notified by phone before my arrival although they already knew my room was overbooked! They waited for me to arrive with my parents and toddler at 11 pm to tell me there hotel was full and my room had been overbooked. I was pissed, they sent me to another hotel 20min away.

Room smelled like heavy smoking even in a non-smoking room. Cigarettes ashes were found many places in the room. Used bath towel was stuffed in closet. False fire alarm went off near mid-night. Very bad managed hotel.

clost to downtown. some for bathroom is not working and M/V was not there.

We arrived at the frontdesk was closed.

Great location Exits to the highway real quick near food,groceries Room not real clean I smell like dog about 60% they were staying here a dog People running around with alcohol can Signposted no alcohol. first night that we stay there got up the next morning and had a bUg in the bed. Day that we stay there they never

A localização era boa Quarto tinha baratas e cama foi muito difícil.

The refrigerator, &2 TV's. The carpet and the hallway were stagnet. Smelled like pizza. Guests place their trash outside of their door. There is no ventilation in this hotel. My hotel room reeked literally of cheap cologne or perfume. very uncomfortable. I'm not sure if my room was thoroughly cleaned. I was sick for 2 days after I left. Shampoo the carpets and needs ventilation.

location Did not feel safe and too much noise...........

Even the faucet handle is broken, cant' provide the receipt due the nonworking printer

Convenient Dirty, staff was rude and annoying