The hot breakfast was good and the staff were very friendly and ready to help with any needs. They have is plenty of good information for our short trip to San Antonio. The location offers quick highway access so getting around was easy. The room was clean and comfortable. If traveling with family, it offers a pool but there isn't much around the location to do as it's right off a highway (but you can drive a short distance to reach places). Otherwise I have nothing negative to say.
The staff was very polite and helpful I asked for non smoking and got put in a smoking room. It smelled sooooooooooo bad. Burn holes in carpet and curtains
The staff were friendly and helpful when they weren't Overrun with other customers.had issues with our first room and they switched us right away. First put us in a handicap room without us requesting one, which means the shower was designed for someone in a wheelchair. You couldn't let the water continuously run. They switched us without any hassle, but the rooms were dated. The walls were cracked in places, especially in the bathroom giving the place an unkept feel to it. The hotel was extremely crowded and extremely loud with paper thin walls. The coffee was not good and the breakfast ok but very crowded(the dining area was much too small). The beds were very uncomfortable. Last, there was a kid that got sick in the pool and the staff did not try to clean it or shut the pool down at all, which could have turned into a real health issue. Overall, for the price we paid I was expecting a much more comfortable stay. We found another hotel for considerably cheaper price without any of the issues for the next 2 nights
Staff and location. Just could have been slightly cleaner in the room.
clost to downtown. some for bathroom is not working and M/V was not there.
Location, cleanliness, and quiet. No attendant or clerk available at the front desk after hours.
We arrived at the frontdesk was closed.