Quartos não estavam prontos
As camas eram extremamente confortáveis e o restaurante era bom.
Quarto, a equipe, localização e layout geral Piscina não foi limpo ainda! E muito estacionamento limitado para os hóspedes.
Os motoristas de transporte O hotel tem um cheiro ruim A comida é horrível
Loved that there's a starbucks inside the hotel AND a full service bar! Really cool place to stay.
Great staff, very comfortable bed, large room with a balcony, reasonably priced. A full 20 minute drive from downtown, 30 minutes to six flags
Its close to sea world staff very nice breakfast included of course I had to pay a little more but at the end it worked out good did it because of my wife But at rather pay somewhere else for a better breakfast but like I said do to time it work out Staff in charge of the breakfast was very very nice always making sure we were enjoining our morning start give them a 10+ ! I would stay again Under renovations so breakfast wasn't at the main morning area and the room where it was given very small But like I said it work out Extra small pool and it didn't look very clean The one thing I really didn't like was the horrible pillows!!!!!!!!
Our stay was wonderful! The staff was so nice and gave great recommendations for dinner. The hotel was easy to locate and it was a perfect distance from Sea World for a great price. Highly recommend!
I liked that the staff was very nice, and the hotel was clean. I didn't like that the pool smelled so much like chlorine, and I paid for a king deluxe room. When I walked into my room it was very small. A huge disappointment! I wanted space like in the pictures. This really upset me. Also, they take your money very fast and cannot even give us breakfast.
beds are comfortable No breakfast Of any kind included
The staff was incredibly helpful and genuinely cared about making us feel welcomed. It is in a great area and our room was very comfortable. I would definitely stay in this hotel again.
Thankfully, the pillows were plentiful and comfortable. Excellent for curling up with while writhing in pain and sickness from the food poisoning conveniently obtained from the cafe downstairs. The staff was kind and sympathetic, but we never received the promised call from the GM. Well, the food poisoning, obviously. The guy who was clueless running the "bistro" must have been a fill in. Clearly not trained in food safety.
A recepção foi muito simpática e prestativa. Tudo estava limpo e confortável. O ar condicionado poderia ter uma manutenção. Demorou muito para esfriar o quarto.
Excelente equipe, muito simpática e prestativa
Muito tranquilo e funcionários limpo e amigável.
Upon arrival I was greeted by Steven at the Front Desk and I knew we had chosen the right Hotel. Steven was so amazingly friendly and helpful and very good care of my wife and I. Awesome job Steven!! You are appreciated.
The room was comfortable. Being so close to the Airforce Base you could hear the *music* playing all night long. Also when we asked for towel from the front desk the worker stated they didn't have any clean due to having a full house. Our room had no bath towels.
close to the medical school. Bathroom was too small. Sheets will not stay on the mattress. made it a very uncomfortable sleep.
First time to stay at a Springhill. WOW!! Above and beyond what I expected. Highly recommend!! Excellent room, cool shower and best breakfast buffet.
Location Rooms had an unpleasant smell.
This guest did not leave comments about this hotel.
Not the first time we have stayed there, plenty of reasons we went back, and we'll be back nest time we are in SA. Staff is amazing! Thank you!
Very nice suite. Perfect for the business travellers with all the basics in place.
Breakfast Billing issues
Location, style A/C was loud and cumbersome
Clean hotel, nice grounds well kept, friendly staff
The room was very clean and the bed was excellent. Shower had strong water pressure which is always great. The remodeling noise woke us up. This was an issue for me because I worked till 3:30 am and really needed to sleep!
Location is always a plus restaurants shopping easy on and off interstate There was remodeling going could smell paint all night
The staff were great! Each shift, two different days - all were friendly and helpful. The room was clean, and well designed. I loved the kitchenette area, which had a small microwave and fridge/freezer, and ample storage for food / cups. My room had plumbing issues, so after a long, hot, sweaty day at Sea World, our shower did not work. We didn't call the front desk at 10pm, because there was nothing that could be done to fix the situation so late. We notified front desk at checkout.
Very friendly staff. Juan was excellent. Hotel and grounds were very clean. Had trouble connecting to internet with an X-Box and the staff was very courteous in getting us in touch with the cable provider to fix the situation quickly. I would stay there again. We didn't have any issues that were of concern to us but here are a couple of things: They ran out of bottled water to sell out of the little commissary area, you had to use the TV guide to go to specific channels because there are a LOT of 'dead' channels mixed into the mix of TV channels and my son did not like the roll out bed at all because it was uncomfortable. But these really were no big deal. I would highly recommend this Residence Inn to others.
Easy access to highway , price The quality of hotel. I have stayed at many La Quintas and this by far was the on the lower end. The rooms were semi clean- stains in carpet and curtains, bathroom floors weren't mopped, shortage of towels, ac filters were dirty, ac was working overtime to keep room cool, no fridge or microwave in room this is a neccesity with kids on vacation, pool was relaxing but crowded every night. Breakfast needed some protein like bacon or sausage not just carbs- waffles, muffins and cereal. Plus side everything was accessible with a short drive - sea world, restraunts, etc...... Basically you get what you pay for,
The location was great, easy to get on the highway. The staff was very professional and helped with any needs I had. The shower was not clean, there was hair on the walls from the previous room holder.
My room had a bed to sleep in for me and my fiancé The ugly stain on the sheets right near our pillows between us....
Was a great stay over all and would stay there again. Beds were very comfortable and rooms were nice and clean. Can't really complain to much. Over all our personal experience was great. Wish there were microwaves and fridges in the room. There was more then enough room for them. I'm thankful that they had a free breakfast but it wasn't much as I thought it would be, area was small. They could do better.
Literally nothing about this place is good. DO NOT STAY HERE!!!!! If I could give no stars I would . we stayed for two nights which was a big mistake . The lighting in the room sucks, literally every piece of furniture including the curtains had reddish brown stains and loads of amounts of white stains it was DISGUSTING. Also during our stay we had to shut the vents because there was constant marijuana smoke blowing in at night . And to top everything off THIS HOTEL HAS BEDBUGS!! and if you look there are several other reviews with people that have gotten bit and have even gone to the doctor to confirm it. Not sure how this place stays in business or gets anything above a one star , guess they get paid to write a good review about this dump. Save your time and just go somewhere else. Nastiest place I've ever been to!!
Clean, comfortable, suite. Breakfast was o.k. (could have been kept stocked as many had eaten before us). Friendly staff. Suite's common area seemed small/cramped & glass door between common area and bedroom was not desired.
The hotel was a great value. It is in a older neighborhood but that doesn't mean it's a "bad" area. It's right by schools and the Airforce base. Lots of military staying here which got rid of any uneasiness I had. Very clean, I like the tile floors better than carpet that's usually in a motel. No pool but that wasn't an issue since we swam all day at Aquatica in SeaWorld. Beds were very comfortable. And the staff was awesome! We had a couple problems that weren't their issue at all but they helped us out anyways. Aldo were very helpful in telling us where everything from Walgreens, to the bank, to restaurants were and gave me maps and info for the Alamo!
I have never been to a hotel where the people were so nice and helpful before. I couldn't figure out the tv and the manager came to my room and helped me out. The room is super cute, clean, upgraded and comfortable!
The location was great. The room was ok. Nothing special but for the price it was just ok. The "free wi-fi" was non-existent! Don't offer something as a amenity if it does not work properly. I tried connecting on 3 different items. One didn't pick up signal at all and two would pick it up and INSTANTLY lose connection. What a joke!
Everything but... The lack of established quiet hours… Had to go to sleep with my headphones on because the place was a zoo at 11:00 on a Wednesday night.
Found a couple small roaches Room didn't have a fresh smell No hairdryer Found stain on hand towels Put sign up to get room cleaned and left for about 8 hours to go have fun. Came back and room had not been cleaned. Had to call front desk to request room cleaning and bedsheets to be changed. Very small hotel lobby Very slow elevator Twice my room card stopped working and had to got to front desk to get it reactivated PIllows were pretty firm. Very hard to have comfortable sleep Poor lighting in the room. There wasn't a central light in the room and lighting was pretty dim.
Good location. Clean. My only complain was there was no breakfast not even a continental breakfast. There were a few mornings that there were Danishes in the lobby with instant coffee packages. But the rooms were nice and clean. They have a mini fridge and microwave just grab some stuff at Walmart. No breakfast.
La ubicacion, instalaciones y limpieza Los tres primeros dias no hubo wii fii. No hay desayuno.
The pool First room shower was broken asked to be moved and second room had no frig or microwave as shown online was told their in process getting more. Both showers had hair in them not clean.
Mofo no banheiro Banheiros nojentos
Sangue nos lençóis, mofo no banheiro, faltando pedaços do teto, tapete imundo
Simplesmente nada a comentar aqui Lugar imundo - a tranca das portas quebrou - não conseguimos obter toalhas suficientes para os hóspedes no nosso quarto - cheiro ruim - em geral foi horrível - sem roupas de cama decentes, apenas 2 lisas
Tranquilo e amigável Precisa de alguns reparos no quarto 136
Everything that I did was near by.
Well that the WiFi was not free. That was the only bad thing about it
prompt attention to correcting door handle problem
yes, there was no radio or alarm clock. no shampoo or cond. no amendities at all.
Overall the motel is excellent! My kids wasn't able to use their laptop no router working.
We enjoyed the location. We could walk to a trolley stop and go most places on the trolley. There was no carpeting.
Very clean, excellent location..friendly staff...
The staff was nice and the price was good for booking a day before. I like that it is close to market square so you can walk over. The river walk is about 8 blocks away with we walked also. This save us money on parking. The hotel is not clean. They need a better cleaning staff. Mold in restroom. Towels with hair. Bed was clean thankfully. Floor is dirty. Neighborhood is a bit sketchy at night but fine in the day . I would advise you to get a room toward the north side....rooms 120 to 140. It seem about to be safer.
Free parking, huge beds and TV, not far from the center, cheap price. Bathroom very clean and discretion. Dust outside of one room, in the common hallway.
The hotel location (near the Mercado in Downtown San Antonio) and the reasonable room rates were good features. Houskeeping service knocked while we were still in room (10:00am), but did not return to make up room. Not discovered until we returned to room at 10:00pm.
Staff was extremely friendly and helpful,, location of the hotel is a plus.Breakfast was decent, price was affordable...but you pay for what you get.. Dirty rooms, air conditioner not working properly, very noisy atmosphere, room smelled, NOT planning to stay there again, the entire place made us uneasy...
I spoke with two different women at the front counter at two seperate times. The first was very short with me and a bit rude, the second was friendly and extremely helpful. Asked to move to a smoking room which was my original reservation but none available at check in and we were put into a filthy room with mold in the bathroom. They had no other rooms available so I was told I would get a discount for the inconvenience. Of course that didn't happen. Also the free breakfast was offered from 6-9am. They do not refill the hot entrees so when I went at 730 everything was gone.
The breakfast was great! Best one I have come across so far! Good selection! The room was disgusting they should make every hotel shampoo carpets at least once a month! The beds were clean and the room was picked up but the bathroom needed a deep clean the sink was clogged so it kept backing up! They need to either clean the coffee machine(descale) or replace them!
Conceince6 and comfort
The only thing we liked was the location, nothing else. We walked into our room which smelled musty and like mold, there were stains on the carpeting, on the furniture and on the bed there was an old stain and a newer crusty white stain on the bedspread. Carpet was also torn in places, mildew at base of toilet. When we went to tell the front desk we couldn't stay in that room, they just took the key, said ok and walked away!