Location. Staff was understanding. The security guard suggested I request another room when I told him it was dirty. The room was dirty. There was hair on the sink area and countertop and feces in the toilet. Since I arrived at approx. 2:00 AM, I just wiped it down with Clorox wipes. I told the security guard that the room was dirty and he suggested I request another room. The second room was also dirty so I opted to stay in the first room that I had already wiped down with Clorox wipes.The bathtubs in both rooms were flaking off in the inside, deteriorating and needed to be replaced. The hotel has gone downhill since my first stay in 2006.
Comfy bed, complimentary breakfast and no disturbance from staff as per the do not disturb tag left on door.
It was in the right spot Beds were to small
Great location to market square had lots of fun! 15 min walk to Riverwalk. Beds are so comfortable but sucks that I didn't book an extra room we were over crowded. Restrooms too small. Breakfast ends at 9:30am why not at least 11am.
Only a few blocks away from the Alamo, Riverwalk and restaurants. The room has a fridge, wifi and parking was only $10/day. Other downtown hotels did not include these items and parking was much higher. Hotel was staff and very friendly and gave great suggestions. We stayed at a 5 star hotel in Austin and it was very noisy and only had 15 tv stations but this hotel had 50! Highly recommend if you are on a budget and don't mind walking a couple extra blocks to getting to the main tourist attractions! Hiring a couple of more front desk staff during the summer season would help and boosting the wifi signal as it went out a few times.
Clean, spacious rooms. No bathroom counter space. Coffee maker out of reach. Noisy A/C. Sausage and eggs at breakfast not good. Limited convenient parking spaces.
Everything that I did was near by.
The staff was nice and the price was good for booking a day before. I like that it is close to market square so you can walk over. The river walk is about 8 blocks away with we walked also. This save us money on parking. The hotel is not clean. They need a better cleaning staff. Mold in restroom. Towels with hair. Bed was clean thankfully. Floor is dirty. Neighborhood is a bit sketchy at night but fine in the day . I would advise you to get a room toward the north side....rooms 120 to 140. It seem about to be safer.
Overall the motel is excellent! My kids wasn't able to use their laptop no router working.
Well that the WiFi was not free. That was the only bad thing about it
Very clean, excellent location..friendly staff...
yes, there was no radio or alarm clock. no shampoo or cond. no amendities at all.
The hotel location (near the Mercado in Downtown San Antonio) and the reasonable room rates were good features. Houskeeping service knocked while we were still in room (10:00am), but did not return to make up room. Not discovered until we returned to room at 10:00pm.
We enjoyed the location. We could walk to a trolley stop and go most places on the trolley. There was no carpeting.
prompt attention to correcting door handle problem
Free parking, huge beds and TV, not far from the center, cheap price. Bathroom very clean and discretion. Dust outside of one room, in the common hallway.