Pesquisa voos baratos para Nova Deli

Prós: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Contras: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."

Prós: "Great crew, great customer service by phone, great food and entertainment."
Contras: "Boarding and deplaning took ages, but don't they always?"

Contras: "Great"

Prós: "Crew was amazing."
Contras: "I had a problem with the seat cushion. Not comfy enough."

Prós: "Crew was wonderful. Entertainment very good."

Prós: "The crew was super amazing and went to all extent to make our journey with infant comfortable"

Prós: "Seat comfortable"

Contras: "I wish to have little more room on seat for long flight."

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "Everything"
Contras: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"

Prós: "Good"
Contras: "Food"

Contras: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."

Prós: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Contras: "Horrible service. The US part of the journey was fine but the rest was aweful."

Prós: "New plane and Q suite was excellent"
Contras: "The AVML selection could be better"

Prós: "NA"
Contras: "NA"

Prós: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Contras: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."

Prós: "Went out of their way to be helpful"

Prós: "Good staff and service"

Prós: "everything"
Contras: "nothing"

Prós: "Excellent service. Excellent quality of food."

Contras: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Contras: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."

Prós: "The planes were nice and the crew was nice."
Contras: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

Prós: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Contras: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."

Prós: "Dedicated to customer service"

Prós: "Boarding from Doha and service in doha."
Contras: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Prós: "Very nice. Everything was great."

Prós: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Contras: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."

Prós: "Crew were friendly"
Contras: "The flight was cancelled had to wait over a day for another flight, communication was poor,"

Prós: "Landing and botding is safe"
Contras: "...."

Prós: "i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly."
Contras: "the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!"

Prós: "Good attentiveness from crew, food was fine. Entertainment was good."
Contras: "Boeing 787 was uncomfortable on the trip to Doha - hard seat cushions and little legroom. 777 much more comfortable on the leg to USA."

Prós: "The staff"
Contras: "As always the space"

Prós: "Clean. Friendly staff. Good food. Good entertainment."
Contras: "Small cramped seats."

Prós: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Contras: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."

Prós: "Quite journey"

Prós: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Contras: "I did not have wifi available from Doha-Johannesburg"

Prós: "Food and entertainment"
Contras: "Hard cushioning and narrow seats on the 787"

Prós: "Comfort and Cleaniness."
Contras: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Contras: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."

Contras: "Very uncomfortable seats- Space between seats is very tight"

Prós: "The entertainment options."
Contras: "I didn't have any complaints. I thought everything went very well."

Prós: "Excellent service and in time flights."
Contras: "Nothing."

Prós: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Contras: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Prós: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Contras: "Nothing as such"

Contras: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."

Prós: "The crew was professional and friendly. The flight was on time."
Contras: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."

Prós: "Once I made it to my seat, easily slipped back into a meditative trance."
Contras: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."

Prós: "Excellent customer service"

Prós: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Contras: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Prós: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"

Contras: "Flight was 90 minutes late."

Prós: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Contras: "The whole experience was positive."

Prós: "Food was ok"
Contras: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"

Contras: "Need more leg room. Cramped for 8 hours is not a good thing"

Prós: "Everything"
Contras: "Nothing"

Prós: "The boarding process was much easier and faster. No delayed flights."
Contras: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Prós: "The transfer after the flight was very helpful."
Contras: "Entertainment was absent."

Prós: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Prós: "Spacious seating available/ snack/staff"
Contras: "No entainment"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Nothing!"
Contras: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Prós: "Very positive experience."
Contras: "Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided"

Contras: "Seat would not recline. Long fight cramped 27B"

Prós: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Contras: "I travel a least 5 times a year and Kayak is always my option."

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "Direct connection from San Diego to Zurich. Fresh, crispy and delicious bread on the flight!!"
Contras: "The food and service was better than that of American airlines, but no comparison to food and service of any Asian airlines (including Singapore Airlines, Thai Airways, Japan Airlines, ANA, Korean Airlines). The Edelweiss brand is too much based on outdated stereotypes and Heidiland. Nobody in Switzerland walks around dressed and make-uped like the stewardesses of Edelweiss air."

Prós: "Everyone was so nice!"
Contras: "There was nothing I didn’t like."

Prós: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Contras: "Nothing, really!"

Prós: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Contras: "Had to check hand luggage which I had carried on easily from Boston. Flight only one third full. Long delay in Geneva to get bag."

Prós: "Great service & lots of room to sleep"

Prós: "I was very happy with the overall experience"
Contras: "The crew could have been a little more helpful"

Prós: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Contras: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Prós: "Courteous Service and excellent hospitality"

Contras: "The flight was delayed by 85 minutes from Newark to Zurich"

Prós: "Service was excelent puntualiti was excelente thank you very much"

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Contras: "Delay"

Contras: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Prós: "Quiet, staff do not bother you. Seats are big enough to rest."
Contras: "Boarding and sitting takes a bit of time."

Prós: "Good food!"
Contras: "N/A"

Contras: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Contras: "I could not obtain a refund."

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Prós: "Food is decent"
Contras: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."

Prós: "Excellent customer service, and on time flight"

Prós: "The service is the best!!! I enjoyed everything!!"

Prós: "Crew handled it well"

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Contras: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION IT IS VERY UNCONFORTABLE!!!"

Prós: "Everthing went as planned. Left on time. Cannot complain."

Prós: "Friendly and helpful crew"
Contras: "Food and spaces between seats"

Prós: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Contras: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."

Contras: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."

Prós: "Food and entertainment was great."
Contras: "N/A"

Contras: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."

Prós: "The staff member who checked me in was very friendly"
Contras: "the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor."

Contras: "Better seat."

Prós: "That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that."
Contras: "I wish I could have access to wifi on the plane, to tell my family how I was doing."

Prós: "Sam."
Contras: "Same.."

Prós: "NOTHING!"
Contras: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."

Prós: "The crew was great and the flight was smooth. The food was also good."
Contras: "The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering."

Contras: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Prós: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Contras: "All good."

Contras: "The crew in Berlin gave me the last seat at the airplane which does not recline. I find this to be very unprofessional especially for some with Gold Status with Star Alliance. In addition, they assured me an aisle seat in the connecting flight, which was not the case, it was a middle seat. I felt cheated by the desk crew in Berlin."

Prós: "I love the food❤️"
Contras: "2 hours delayed"

Prós: "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."

Prós: "Probably best economy class service and amenities and timings."

Contras: "I got in a car accident on the way to the airport for my flight. I went in an ambulance to the ER and had a doctors note that I was safe to fly the next day. When I tried to move my ticket to the next day, with a business class ticket that cost $4000, Turkish airlines wouldn’t do it. They made me pay $3000 to get home . Unbelievable"

Contras: "Turkish Air lot my suitcase. I will never travel with them again"

Prós: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Contras: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."

Contras: "boarding was messy at IST"

Contras: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."

Contras: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"

Prós: "Polite crew, comfortable enough"
Contras: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."

Prós: "The route"
Contras: "No one gave me water even if I asked, nobody came to me to ask my problem"

Prós: "Safety instructions with zach king were nice! The crew was helpful."
Contras: "My screen didnt work. They reset it a few times, then it began working.. after a while i started playing a game and the screen got stuck! There was no one in the seat next to me so i thought I'd use that screen.. but then that one got stuck too. Remained stuck for the rest of the flight... The USB cable for charging didnt work. And entertainment options were very limited too."

Prós: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."

Prós: "I had an aisle seat that was the emergency exit row so I had excellent leg room. It felt that flight attendant was apologizing personally that they ran out of pasta before they got to my row and wanted to know if beef was okay to eat. Even for the short distance, the entree was more than what I expected on a short flight and in coach. Again the customer service was amazing."
Contras: "Nothing that comes to my mind."

Prós: "I hated it"
Contras: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Prós: "I definitely recommend Turkish Airlines because of the services offered and customer service."

Prós: "The staff are all very professional and nice."

Prós: "I liked the crew and their behaviour very much"
Contras: "I will never be happy for the cramped space but I can see that it has to be so"

Prós: "great airline, warm and friendly service"

Prós: "Very comfortable. The best flight i ever had."
Contras: "There was a problem with conecting the headphones. The chicken dish wasnt good."

Contras: "Agaun same food..."

Prós: "The bread service"

Prós: "The food and entertainment were great. The crew was good but..."
Contras: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."

Contras: "NA"

Prós: "Everything overall"
Contras: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."

Prós: "boarding was easy and fast and the crew was friendly"
Contras: "there were no personal TVs for inflight entertainment and the TVs were not spaced well enough to see clearly and easily."

Prós: "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
Contras: "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."

Prós: "fast boarding, on time"
Contras: "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"

Prós: "I won't fly this airline e"
Contras: "Everything was substandard"

Prós: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Contras: "Economy class was very tight. Hard to rest."

Prós: "Good movie choices - the entertainment was relevant and current."
Contras: "The comfort was awful. Such little legroom on such a long flight (11 hours) is unconscionable. I am a 5'9 female and my knees were jammed into the seat in front of me. I can't imagine what it must be like for an even taller person. Terrible!! I will not fly Turkish for long flights ever again."

Prós: "Crew was professional. The flight was on time despite a late departure."
Contras: "Entertainment unit on several of the seats was broken. Boarding process was very slow."

Prós: "Respect service comfort"
Contras: "Nothing"

Contras: "the boarding delayed and that is why we missed our connection. at firs they didn't even gave us tickets to the next flight, but to another one at midnight! we had to explain that because is was not our fault we want to reach berlin as fast as possible, and we believe we deserve compensation. we got no compensation and we have missed our plans for the firs night at our vacation."

Contras: "the seats were too small and very very uncomfortable"

Contras: "food was the worst part of the flight, food was bland and quantity was less. I won't recommend this airline to anyone. Even staff was rude."

Prós: "Nothing"
Contras: "Everything."

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Contras: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."

Prós: "Crew members went out of their way to ensure the passengers’ comfort."
Contras: "Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag."

Prós: "Plane didn't crash."
Contras: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"

Contras: "Better organized boarding"

Contras: "Better entertainment"

Prós: "I was traveling with a baby alone and crew was very supportive"
Contras: "Food"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Contras: "Horrible"

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Nice comfortable flight"
Contras: "Crew was not necessarily warm or curteous"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Crew, food and comfort was good"
Contras: "Nothing"

Prós: "Service was good"
Contras: "None"

Contras: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Prós: "Movies"
Contras: "Boarding delayed, awkward & slow. Employees rude and bossy. Crew on board not pleasant or helpful. Food disgusting. Noticed same dramatic difference in passenger treatment between SFO and Frankfurt legs of the flight. They treat the mostly Indian customers differently. I go to India every year. It was same last year. My suitcase broken in transit. Reported. No call back after several days. I’m US citizen of German ancestry. I feel badly about lack of service for India bound passengers."

Prós: "Everything went well."
Contras: "Nothing."

Contras: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Prós: "Good crew, liked the food and service. Better aircraft interior."
Contras: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."

Contras: "Houve um atraso na saída de Munique."

Contras: "Very cramped legroom. Confusion during boarding."

Prós: "Overall decent experience. The crew was attentive, captain informative."
Contras: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."

Contras: "Flight delays,...."

Prós: "Crew from Washington D.C. (IAD) to Frankfurt was outstanding-- very warm and thoughtful."
Contras: "Crew from Frankfurt to New Delhi was not as warm, attentive, and polite."

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Contras: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Nothing"
Contras: "Fraud United and Lufthansa"

Prós: "Houve atrasos mas saídas"

Contras: "The special meal I got was not the same as I ordered."

Contras: "Boarding was a mess and food was not up to the mark"

Contras: "Also, just one meal and no snacks served on a 7 hour plus flight"

Prós: "Fast check in and boarding. Courteous service."
Contras: "I did not get te entree of my choice on one of the flights."

Prós: "Hospitality"
Contras: "Nothing"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Prós: "Crew attitude - so much better than on the indifferent and even hostile US carriers"

Prós: "The seats were so comfortable"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Salimos a tiempo . El business es muy confortable"
Contras: "La comida horrible . No se limpian los baños"

Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Prós: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Contras: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Prós: "Services is good ."
Contras: "Food can be better"

Contras: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Prós: "Muslim food"

Prós: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Contras: "Move the drapes a few more inches back."

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Prós: "Customer care was super supportive"
Contras: "Inflight sandwiches"

Prós: "Excellent crew, good food & movie selection."

Contras: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Prós: "Very friendly crew and on time with no problems."

Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Contras: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Contras: "Lost all our bags so couldn’t ski"

Contras: "Inflight was better than I expected. But needs upgrading air crafts."

Prós: "The crew were amazing and the flight was very smooth."
Contras: "Keep up the good work"

Prós: "The crew!!"

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Prós: "Crew was very friendly. Nice that wine was served without charge."
Contras: "Announcements from the cockpit were hard to hear. Food has been better in past."

Prós: "Crew where awesone and the choice of entertainment was fantastic"
Contras: "Seats way to close together"

Prós: "Face recognition was amazing"
Contras: "Too hot on plane"

Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Prós: "Flying with KLM is a pleasure"

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"

Prós: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Contras: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Contras: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Prós: "The leg room, was surprisingly roomy"
Contras: "The food and that there was no entertainment."

Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Prós: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contras: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Prós: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Contras: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Contras: "Crowded seating, wake-up for breakfast service two hours before arrival"

Prós: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Contras: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Prós: "Very friendly staff"

Prós: "on time, and with snow"

Prós: "Nice seats, comfortable."
Contras: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Prós: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Contras: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Contras: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."