Quer guardar como a sua moeda permanente, ou apenas nesta visita?
funcionarios prestativos e atentos, facilidades com restaurantes locais,business center e heatlh center; hotel 5 estrelas com preco acessivel. servico de transfers entre o hotel e o areroporto deveriam estar disponiveis sob agendamento para o turista que chega a Delhi em qualquer horario.
Service was good Even though there is a lot of variety for the breakfast buffet. The items need to be changed every day. After day 2 we got tired of the same food choices.
We are non-smokers and we were given a smoking room first (I did not mention while booking). They quickly changed the room to a non-smoking room after we asked for it. It was very quick and easy process. Hotel was very clean and comfortable. They bring bottled water at least twice a day, which was great. After our check out, we asked for a taxi with a meter to take us to New Delhi train station. We got on the taxi and left the hotel. Then we realized that the driver did not start the meter. We asked him to open it but driver made excuses like it is not working, we don't need it, etc. And he took 300 rupee for 10 min. drive. We were very clear on that we wanted a taxi with meter, and the taxi driver that the hotel is working with was not willing to use it. What we expect from a 5 star hotel is trust. I should be able to trust the services they provide and this includes the people they work with. What happened is something normal in Delhi but I was disappointed because the hotel I trusted assigned us to someone not trustworthy.
Pool, lobby, location, staff The room was very simple and just ok
Reception service, breakfast but very crowded hotel ambience is very good They promise to send fruits but did not sent
Luxury and high level of service. rooms are very comfortable and perfectly clean, staff is very professionnal with an excellent sense of service, business center with computers access very convenient. I really enjoyed my stay at the Shangri-La Hotel
The comfort and commodities offered by the hotel are excellent. The location right in the centre of New Delhi is also very good.
Teh staff is very friendly and willing to help. The facilities are quite good as well. We tried out both Café Uno restaurant and the Oriental restaurant and enjoyed both. The rooms were clean but they did not smell very good.
We cannot say enough positive things about our stay at the Shangri-La in Delhi. The staff was so kind through and through. In particular the bellhop Robert was crucially helpful to us when we were working through logistics to get a lot of luggage on our airplane. He also referred us to Jassray, their Airport Manager, who helped us a great deal in getting our luggage through. Their concierge also helped us track package deliveries, even before we had checked in. Everyone on the staff was so kind and the service was first class, as well as the amenities in the hotel. We are only going to stay in Shangri-Las after this experience!
Comfortable rooms and really helpful staff. The swimming pool on the roof was simply great. The booking conditions stated I only had to pay 15%vat extra. However, the price given at booking.com does not include Luxury tax and Room service tax, applicable to such hotels. The amount of taxes I actually paid was more like 25%. The early check-in procedure took about 20 minutes
(1) Good ambience (2) Good security (3) Good staff service and hospitality (4) decent restaurants inside the hotel (1) Charged for pickup from airport! (2) Pool is not temperature controlled (water was uncomfortably warm) (3) There was constant construction noise (4) The AC broke down and we had to change rooms there were more stuff which was not upto standard as well including breakfast, jacuzzi
It was clean and a very nice hotel at a reasonable price. It is also right next to the airport which I found to be very helpful. While it was away from the busy streets of Delhi, it was a short can ride away with less traffic than when I stayed in the heart of the city. They're room service food was pretty good as well. They're breakfast buffet was rather expensive and not very good. Given you are a bit far away from everything else, there aren't many food options so eating there is the only real option.
The rooms were clean and semi-modern Waiting at the airport to be picked up, the staff wasn't friendly, the food was mediocre at best
Clean, Access to the airport, eating options at on site restaurant, friendly staff, value for money N/A
O atendimento cordial e a gentileza de todos os funcionários funcionários do hotel. Por conta deste fato, voltarei a me hospedar no mesmo hotel. A limpeza é um assunto a parte, visto que se trata de um problema da cultura do país. Tenho a certeza que eles estão procurando fazer o seu melhor. Os nossos padrões é que são diferentes. Acredito que eles possam melhorar sim. Estive visitando outros hotéis da mesma categoria na cidade e realmente neste assunto eles são superiores. Tenho a certeza que eles podem se empenhar para melhorar.
Room very confortable except for no having window
Hotel staff were very respectful and friendly When paying, the change the clerk made to Ruppees and then to Dollars were higher than offered. I booked the hotel for 65 plus 10% tax for three days, I ended paying by credit card 197.00 dlls.
Very close to New Delhi Train Station! Near city center and major attractions. Hotel arranged to rent a car with driver for the whole day. Very helpful and friendly staff. Rooms were ok. Not that clean and looks used, but it's fine for a weekend. During the night it was very noise, as it seemed that the windows was open (which wasn't).
room was comfortable, neat and clean. stayed in the suite. had a good LCD TV & Mini bar. very good. location was in a crowded area.rooms could have been a little big and breakfast was almost the same on all three days. very little choice.
Staff is very kind. Good service. Breakfast menu could be improved.
Nothing Nothing works except water taps.
I stayed with my wife for two nights at this hotel, the rooms were small but nicely done and clean, but the shower stand was too shallow leaving water on the bathroom floor after every use. The hotel front desk was not the friendliest, and do need some training in customer relations. The restaurant was okay not great, but there are plenty of options available nearby. Overall I would say this is more business kind of hotel but will give you a decent stay.