Hotéis em Nova Deli

Prós: Staff most helpfula nd friendly. They were ncie and prompt too. Care for security. Lobed the food int he restuarnat/cafe.

Contras: The banging I could hear during the evening and night. Not very loud but always constant. It sounded like somebody was moving furniture a couple of levels up. It might have been some occasional refurbishing.

Prós: (1) Good ambience (2) Good security (3) Good staff service and hospitality (4) decent restaurants inside the hotel

Contras: (1) Charged for pickup from airport! (2) Pool is not temperature controlled (water was uncomfortably warm) (3) There was constant construction noise (4) The AC broke down and we had to change rooms there were more stuff which was not upto standard as well including breakfast, jacuzzi

Prós: We cannot say enough positive things about our stay at the Shangri-La in Delhi. The staff was so kind through and through. In particular the bellhop Robert was crucially helpful to us when we were working through logistics to get a lot of luggage on our airplane. He also referred us to Jassray, their Airport Manager, who helped us a great deal in getting our luggage through. Their concierge also helped us track package deliveries, even before we had checked in. Everyone on the staff was so kind and the service was first class, as well as the amenities in the hotel. We are only going to stay in Shangri-Las after this experience!

Prós: The room was very clean and well appointed. Staff are extremely friendly. They are on the whole quite junior and sometimes seem to be feeling their way around their jobs, but their effort at being helpful and polite is always apparent.

Prós: Beautiful hotel and large comfortable rooms and executive lounge was a bonus. Beautiful views over trees and India Gate.

Contras: The service at the front desk was a bit haphazard.

Prós: O serviço foi bom

Contras: Mesmo tendo muitos itens no buffet de pequeno-almoço, eles precisam mudar todos os dias. Depois do 2º dia ficamos cansados da mesma comida.

Prós: Serviço de recepção, café-da-manhã mas ambiente muito lotado hotel é muito bom

Contras: Eles prometem enviar frutos mas não enviado

Prós: Location n cleanliness

Contras: Room decoration

Prós: Pool, lobby, location, staff

Contras: The room was very simple and just ok

Prós: We are non-smokers and we were given a smoking room first (I did not mention while booking). They quickly changed the room to a non-smoking room after we asked for it. It was very quick and easy process. Hotel was very clean and comfortable. They bring bottled water at least twice a day, which was great.

Contras: After our check out, we asked for a taxi with a meter to take us to New Delhi train station. We got on the taxi and left the hotel. Then we realized that the driver did not start the meter. We asked him to open it but driver made excuses like it is not working, we don't need it, etc. And he took 300 rupee for 10 min. drive. We were very clear on that we wanted a taxi with meter, and the taxi driver that the hotel is working with was not willing to use it. What we expect from a 5 star hotel is trust. I should be able to trust the services they provide and this includes the people they work with. What happened is something normal in Delhi but I was disappointed because the hotel I trusted assigned us to someone not trustworthy.

Prós: Serviço de tripulação muito limpo e acolhedor é excelente

Contras: Funcionários e atendentes são simpáticos e hospitaleiros