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Prós: The plane was delayed 1hr and 30 minutes and I have to run to catch the connecting flight. I had to ask people to let me pass them at the police control in foreign country

Prós: The seat was ok and the crew was very kind

Contras: AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took.

Contras: Luggage not included. Charged at an excessive 120 USD rate !

Prós: The flight was on time, it was overnight - very convenient

Contras: I had very noisy neighbours, but it is hardly airline's fault

Prós: It's a direct flight.

Contras: Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy

Prós: Nothing. I flu form FLL to Yul and back. I have 3 hours delay each time. At the beginning they announce 1 hour and after that nothing. No explanation why.

Contras: Continued. In my way back my seat was on the back of the plain. As soon I take my seat an urine smell hit my nose. All passengers around me complain about same issue. Soon we find out both back restroom have no water. We have to endure that smell all trip. NO MORE Air Canada. Is the 3rd bad experi

Prós: Perfect

Prós: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Contras: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Prós: The aircraft

Contras: No overbooking next time!

Contras: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Prós: Fantastic gate agents!

Contras: The food was terrible.

Prós: The crew was good and the food from Frankfurt to Abuja was good

Contras: The layover time was extremely too long and would even be longer during my return

Prós: Reliable airline.

Contras: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Contras: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Prós: Entertainmet

Contras: Food and rounds for drinks

Contras: Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position.

Prós: No seat comfort

Contras: Actually making the flight

Prós: The crew was quite pleasant and friendly - very accomodating

Contras: Entertainment system is outdated, the food was only passable. The chocolate was nice

Prós: Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently.

Contras: There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board.

Prós: Great airline

Contras: More choice of food

Prós: GOOD SPACE FOR THE LEGS, AND COMFORTABLE SEAT

Contras: SINCE I WAS SEATING IN THE BACK SEAT, IT WAS REALLY HOT, NO AC COMING OUT OF THE LAST ROW OF VENTS

Prós: Trip was short.

Prós: It was incredibly quick!

Prós: Seats were small.

Contras: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Contras: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Contras: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Contras: AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took.

Prós: Friendly staff

Contras: No working movie screens and no outlets

Contras: No AC

Prós: Crew and service ok

Contras: Timing 3 hour delay

Prós: Crew helpful. Food good.

Contras: Better range of movies please

Prós: Food was great, enjoyed watching videos, staff very profession and friendly.

Contras: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Prós: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Contras: Not being to help on the ground in Copenhagen with delta issues

Prós: Yes

Contras: Everything was good

Prós: Aircraft and crew

Contras: Food

Prós: A very quick flight, but the crew was quite friendly!

Contras: I would have liked for there to have been a gluten-free snack available.

Prós: The crew was professional. The process of sharing information about gate changes was very well organized.

Contras: Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane.

Prós: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Contras: Boarding could be a little bit more organized

Contras: It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa.

Prós: Check-in for bags was fast and the staff was very friendly.

Prós: Yes

Contras: Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it

Prós: Crew nice

Contras: Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,

Contras: The plane is so old..,

Prós: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Contras: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Contras: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Contras: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience

Prós: Cabin staff were cheerful and helpfully

Contras: We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option

Prós: Aircraft and crew

Contras: Food

Prós: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Contras: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Prós: Trip was short.

Prós: GOOD SPACE FOR THE LEGS, AND COMFORTABLE SEAT

Contras: SINCE I WAS SEATING IN THE BACK SEAT, IT WAS REALLY HOT, NO AC COMING OUT OF THE LAST ROW OF VENTS

Contras: The charge for baggage but when i bought the ticket i received that the baggage was included

Prós: The seat was ok and the crew was very kind

Prós: Reasonable space in economy class seats

Contras: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Contras: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Prós: Very professional

Contras: Lost luggage

Contras: The KLM crew are always great serving and treating you. Well above many other airlines.

Contras: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Prós: Everything was excellent

Prós: Nothing!

Contras: Flight delayed and I missed connection

Contras: The charge for baggage but when i bought the ticket i received that the baggage was included

Contras: AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took.

Contras: The boarding gate was very far, and I had to walk all the way.

Prós: Nothing

Contras: Better plane Leave on time.....almost missed my connection to NY Lost my bag

Prós: The crew

Contras: More support

Contras: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Prós: Nothing much to say. The crew was polite, kind and professional.

Contras: nothing.

Prós: Excellent seats, excellent and friendly service:)

Contras: Ground staff are extremely unprofessional In Casablanca

Prós: The seat was ok and the crew was very kind

Contras: Flight was delayed

Prós: Crew was friendly

Contras: Tv screen didn't work, stuck on an airplane for 8h without any entertainement. Had to pay an extra €120 to check in my bag, because it wasn't mentioned in the confirmation that my ticket didn't come with checked-in luggage. Moreover, the food on the plane was terrible ... Thank god it was a relatively cheap ticket, but would never take this airline again though.

Contras: Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!

Contras: Flight delayed and I missed connection

Prós: Not much went well, sorry

Contras: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Prós: The crew was good.

Contras: Poor planning on having the connection in terminals far apart from each other.