Durante o check in / embarque utilizou uma politica de despacho de bagagens no Brasil e outra na Argentina, onde me efetuou cobranças de bagagens extra sem prévio aviso, além de ter se complicado com os documentos pessoais de minha esposa para o check in.
No início do voo o comissário passou as informações em vários idiomas, inclusive Português e depois não mais e poderia, pois havia muitas pessoas que não entendem outro idioma a não ser o Português.
Já viajei em classe executiva de várias companhias aéreas e a da Suiss é a menos confortável. Colocaram um excesso de poltronas na executiva e as poltronas são muito estreitas com estofado um pouco fino, que da para sentir as base da poltrona ao deitar de lado. No restante tudo bem.
As poltronas da classe executiva deste voo (avião) são estreitas e as pernas ficam fechadas num casulo e ainda meio inclinadas. Já estive em várias outras e o conforto era melhor. Eu que tenho problemas de circulação sofri um pouco.
Prós: "Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline"
Prós: "Excelente atención, bebidas y comida durante toco el viaje"
Contras: "Todo bien"
Prós: "The crew was great"
Prós: "The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again."
Contras: "Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea."
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Contras: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Prós: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Contras: "Crew was not particularly friendly....almost downright rude at times"
Prós: "Food was great, creww was very nice"
Contras: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."
Prós: "Excellent food and crew"
Contras: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Prós: "Swiss Airlines Saff was very friendly and helpful"
Prós: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Contras: "Could not check in online because the system was down."
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Prós: "When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public."
Contras: "My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit."
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Prós: "The crew were helpful and polite"
Contras: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Contras: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."
Prós: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Prós: "The staff upgraded me to business. It was a great wxperience"
Prós: "New plane"
Contras: ""Swiss" and punctuality are not anymore going together"
Prós: "All very comfortable"
Contras: "It was delayed"
Prós: "service, food and chocolate"
Prós: "Service was great and the flight very smooth. Great flight!"
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Prós: "I love Swiss Airlines, would definitely book with them in the future"
Prós: "Nice staff, very friendly"
Contras: "Paying for WiFi, could use more comfortable seating"
Prós: "Overall excellent. Full professional and caring staff and company."
Contras: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"
Prós: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."
Prós: "We received an upgrade to business class. The entire experience was excellent."
Contras: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."
Prós: "Friendly crew, clean flight"
Contras: "Charged 45 SF (about $50) to check 1 bag"
Prós: "I was concerned the connections would be too tight but it worked out great!"
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Prós: "Friendly team, great food and snacks and tons of movies to choose from."
Bom espaço na aeronave e fácil embarque. Porém houve atraso no voo e demora na comunicação do número do gate (cheguei muito mais cedo do que o necessário no aeroporto). Zero entretenimento on the plane.
As bagagens foram extraviadas e a TAP a 72 hrs e ainda não foi resolvido
Talvez se mudassem a ementa de tempo a tempo, as refeições são pasta e frango que são intragáveis, as sobremesas são vomito de alguma coisa, e os lanches finais são horríveis, mais valia que dessem um pastel de nata e um café no final para adoçar a boca aos clientes!
a comida estava gostosa, diferente do que vinha sendo...
Não apanhei o voo devido a atraso no primeiro
perderam uma bagagem com todos os meus pertences dentro, paguei um absurdo por uma bagagem de mão de 10kg
O que eu mais gostei foi do atendimento da equipe de bordo. Poderia melhorar a limpeza dos banheiros durante o voo.
Prós: "Comida ok. Embarque ótimo."
Contras: "Muito apertado. Algumas turbulências e tripulação não muito simpática."
Contras: "Easy checkin, friendly staff, nice quick flight"
Prós: "The crew was super nice. Everything went smoothly."
Contras: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"
Contras: "Voo cancelado, sem aviso prévio"
Prós: "Nice crew."
Contras: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."
Contras: "Leave on time. Offer more snacks"
Prós: "Muito amáveis, o avião cômodo ainda na classe econômica, bom serviço de bordo"
Prós: "O atendimento da tripulação e o conforto do nosso assento"
Contras: "Oferecer o início do embarque às prioridades por lei e não à categoria premium."
Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"
Contras: "O voo para o Porto foi cancelado por atraso e fui redirecionado diretamente para Madri"
Contras: "O voo foi cancelado por atraso. Fui encaminhado à Madri direto de Lisboa com um atraso de quase 2 horas"
Contras: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"
Prós: "The crew was good. The plane was clean. The snacks provided were good."
Contras: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."
Prós: "On time, very polite."
Contras: "The crew could be a little bit more accommodating. Both flights ran short of toilet paper. They don’t conduct an intermediate check of the toilets."
Contras: "Flight was so delayed we missed our connection."
Prós: "Nada de extraordinário para elogiar."
Contras: "O voo partiu com mais de 1 hora e meia de atraso e o serviço de bordo poderia ser melhor. Tive fome durante o voo. E os comissários de bordo poderiam ser mais gentis."
Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"
Prós: "Tripulação muito atenciosa. Conforto da cadeira médio"
Prós: "On time flight, good service"
Contras: "Long wait for deposit luggage . Food could be much better."
Contras: "Assento muito apertado"
Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"
Prós: "A comissária de bordo muito solicita. Bom entretenimento."
Prós: "Com pouca ou nenhuma opção de voo direto para Portugal, a TAP fica como a opção de quem quer um pouco de decência nesse percurso."
Contras: "O atendimento é bastante impessoal, e eu, como sou muito tímido, tenho receio de pedir um copo de água e ser negado. A utilização dos banheiros após as primeiras quatro horas de voo fica impossível"
Contras: "Um atraso muito nenor"
Prós: "A limpeza da aeronave"
Contras: "A comida é pouca, muito pouca."
Prós: "Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!"
Contras: "Milan airport closed and flight diverted. Horrible experience"
Prós: "seat comfortable, crew , quietly professional"
Contras: "larger leg room"
Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."
Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"
Contras: "Avião velho Tela para filmes pequena e sem nitidez"
Contras: "Food timing, displays for video tiny and no selection possivble."
Contras: "Houve um atraso de 2h. Meu assento não foi o mesmo que eu havia marcado. Um pouco enrolado na hora do embarque. Mas apesar de tudo isso, achei o comandante e a tripulação excelentes!"
Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"
Prós: "A comida era boa."
Contras: "A qualidade do pãozinho servido precisa melhorar."
Prós: "Serviço excelente"
Contras: "Largas colas en el control de pasaporte, en el control de seguridad y vuelo retrasado casi 2 horas"
Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."
The food I wanted to order was not available
Cabin staff provide great service.
A entregar das maletas (equipajes) demorou 1 hora.
Prós: "O assento nem por isso"
Contras: "Não tenho ainda uma ideia formada."
Contras: "Obrigaram eu e minha filha a pagar o despacho de duas malas de mão, tive que pagar 140 euros, que não tinha programado em gastar e ainda extraviaram uma dessas malas. Estamos indo para o hotel sem uma das malas."
Prós: "Efficient. On time."
Contras: "Water, courtesy of the airline. More space, of course."
Contras: "Aterrou com 1 hora de atrasado, excesso de bagagens de cabine, uma comissária de bordo mal educada."
Prós: "Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled."
Contras: "Refused to sell ticket from start or at least receive a cancellation ticket for the flight"
Prós: "Atendimento no checkin com qualidade de informação"
Contras: "Os últimos assentos sem janelas são horríveis!"
Prós: "The crew was nice."
Contras: "The flight was delayed."
Contras: "We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite"
Contras: "Carry on policy is ridiculous"
Prós: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Contras: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Prós: "Flight was on time"
Contras: "Extremely uncomfortable"
Contras: "This is a budget airline. It was a decent plane, the crew was very friendly. Being a budget airline, food on board has to be purchased separately. There is no entertainment on board. The seats didn’t recline. Overall it was good value for your money."
Contras: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Prós: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Contras: "A bit more courtesy with passengers"
Prós: "Crew was very professional and styled with poise."
Contras: "Seat recline"
Contras: "Na escala no aeroporto de Oslo tivemos de sair porque as máquinas para check in automático só permitem fazer o check in de algumas companhias."
Contras: "Atraso de mais de 1h. Demora no desembarque de ônibus."
Contras: "Por primeira experiência com a companhia gostei bastante do preço e atendimento . O serviço de bordo não está incluso na viagem e não houve nenhum tipo de entretenimento."
Prós: "The crew was fast, but grumpy."
Contras: "Vueling delays flights."
Prós: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Contras: "The coffee wasn’t free."
Contras: "Most Vueling flight that I take are delayed"
Prós: "Short flight and pilot seemed very comfortable during turbulence"
Contras: "Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated.."
Prós: "New plane"
Contras: "Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care"
Prós: "You need to add an N/A option, we didn't eat anything"
Prós: "Smooth, simple, organized No good, no entertainment, of course Had only hand luggage, no problems"
Prós: "The crew"
Contras: "If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing"
Prós: "Good for value"
Contras: "Tight seats, old plane, zero frills"
Contras: "Could not board at 1 PM to Amsterdam from Lisbon as plane was seriously overbooked. Had to go around the airport to get my own luggage and to get new tickets issues to Barcelone that night and then a flight the next day to my destination in Amsterdam. I lost 20 hours, much of that time to get my flight and luggage rerouted. No Vueling représentative at Lisbon airport! Compensation is not easily obtained through website as advertised. Worse experience in 60 years of flying 10,000 miles a year."
Contras: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Contras: "Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money"
Prós: "Staff and smooth fligfht"
Contras: "Really long delay with hardly any information of when takeoff will be"
Contras: "Arrasou muito, quase 2 hrs"
Contras: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"
Contras: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"
Prós: "Crew and Flight attendants were helpful, responsive and cheerful before, during and after the flight."
Contras: "I was not able to check into the flight online as the Kayak link sent me to an unknown page. It was not an Iberia flight but was operated by Veuling airlines, however was still unable to check in by going directly to the Veuling website. If you're not going to be allowed to check in online, that is one, thing, but it isn't great to be given a link that doesn't work and then be nervous that you are not going to get on your flight. The boarding process should be changed as it is a free for all and people are waiting in line on the jetway, when really they are waiting for the buses. I believe the plane was at Terminal 2, so we had to switch terminals via bus. Just seemed as though there should be a better process for boarding than lining up down the middle of the terminal or manage the process differently as we were boarding buses."
Contras: "no food no drink all 2 flights"
Contras: "The flight was 2h delay and they didn’t give any information."
Contras: "I can't even begin to describe the horrendous experience..."
Prós: "Well organized boarding."
Prós: "On time departure"
Contras: "Had to wait on crowded bus for 20+ minutes and we were not told why."
Prós: "On time, easy check-in and smooth boarding"
Contras: "Seating has limited leg room if you are tall. Seats also quite hard, but bearable over short distances."
Prós: "Staff were friendly"
Contras: "Boarding too slow and unreasonably delayed flight beyond scheduled departure time. Baggage handling at LHR was dreadfully slow, some 25+ minutes waiting at the carousel for bags to appear after the first few came through."
Prós: "on time, easy to do, price"
Contras: "everything worked out well for this flight"
We onboarded 1h30 late. We stayed in the plane for 3 hours before it was canceled because of snow. And we waited another two hours to be off boarded. Information was rare and bad. Decisions badly made. No support AT ALL from Ryanair after the cancelation.
Um sorriso da tripulação.
Atrasado, equipe antes do embarque mal educada
É ridículo viajarem duas pessoas e cada uma ficar em lugares opostos na aeronave.
O voo foi ok mas atrasou quase 1 hora. Pelo menos a tripulação nos manteve informados sobre o motivo do atraso e previsão de decolagem.
Pior companhia aérea com quem voei...colaboradores sem cortesia...
Sinceramente foi o pior serviço de todas as companhias aereas que jà viajei. Fico só por aqui senao tenho horrores para dizer
Como não consegui fazer o check in online no telemóvel tive que fazer no aeroporto e pagar mais de 100euros por isso! Gostaria de saber se isso é legal. Porque li que comprando através de outra operadora não deveriam ter cobrado
Ryanair precisa acabar, um péssimo voo e experiência, e pior, qualquer problema que tenha não resolvem nada. Mesmo quando estão errados
Had a drunk guy by my side trying to mess up with me
Contras: "Hold checkin counter open to advertised time"
Contras: "Bags were soaken wet at arrival"
Contras: "Rude staff, unprofessional"
Prós: "O voo em si foi ótimo. O trajeto e comissários tranquilos"
Contras: "Teve atraso e troca de gate antes do voo. Então a poderia seguir com mais pontualidade. E um atrativo seria um agrado aos passageiros. Como um petisco e suco , por exemplo! No mais. Tudo correu bem!"
Contras: "Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ..."
Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."
Prós: "Ok for a budget airline"
Contras: "Website indicated without EU identification we needed printed boarding passes. We were unable to print them while traveling. We arrived at the ticket desk and they refused to print them. We had to create an online connection to get the passes and then forward them to all 4 people in our group."
Prós: "Gostei da tranquilidade do voo"
Prós: "Tripulação prestativa e simpática."
Contras: "Voo atrasou mais de 40 minutos."
Prós: "Tudo muito bem organizado"
Contras: "O espaco entre os bancos e ao menos água deveria ser ofertada"
Contras: "Got asked several times for passport checks, about six times. Didn't quite understand why so many. Not many seats in Lisbon airport. Same with toilets."
Contras: "O aeroporto. Tudo muito longe."
Contras: "Um voucher de lanche devido ao atraso de mais de 2 horas"
Contras: "Priority line...."
Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"
Prós: "Amazing crew"
Contras: "It would be nice if the back of the chair was reclining"
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Contras: "Desde a organização das informações para realização do Check-in até o atendimento durante o voo, a empresa deixa muito a desejar. Principalmente no quesito bagagem. Prestem muita atenção, pois eles não informam adequadamente sobre o despacho de bagagem, fazendo com que você desembolse valores absurdos no aeroporto."
Prós: "The price of the flight"
Contras: "1 hour late departure"
Contras: "Perdi todas as minhas conexões"
Prós: "Preço e facilidade busca"
Contras: "Tratamento no checkin e embarque. Só respeitam prioridades legais a quem paga a mais por isso"
Prós: "A experiência no embarque foi PÉSSIMA, com a companhia RYANAIR, rnão desejo relatar nada do que tenha gostado."
Contras: "A companhia RYANAIR, não deixa claro a política de bagagens e na hora do embarque cobra por valores não informados antecipadamente."
Contras: "Voo com atrazo elevado"
Contras: "They didn’t turn the cabin lights off on a 11 pm flight!"
Prós: "Ship flight arrived 20 minutes before"
Contras: "Big person on very small space Disturb quite a lot"
Contras: "Sitema de check in pelo celular muito confuso, acusando erro de senha varias vezes e o código de barras tinha que ser salvo em PDF para poder ampliar na hora de entrar."
Prós: "Seats were roomy. Staff were friendly"
Contras: "50euro per bag for check in! Very delayed departure. More money to sit next to spouse and more money to have one carry on bag-- which was for medications."
Contras: "Horrible experience. Queued on foot at gate for ages including 15 mins waiting on tarmac outside plane in blazing sun. Luggage took one and a half hours to appear after landing. Ridiculous baggage arrangements which seem to be designed to save Ryanair airport handling charges. You take your bag through security as hand baggage which means no liquids but then it’s put in the hold and you have to wait for it on arriving. As usual with Ryanair, maximum inconvenience to passengers."
Contras: "They delayed the flight from 8:55 to 10:15 but we didn’t board until about 11. They left us outside in the cold and extreme wind instead of having us just stay inside until the plane was ready. When I complained the employee said there was a woman onboard with a wheelchair and they didn’t have a way to get her off. When we finally got on takeoff was delayed another hour. They blamed all of this on air traffic control staffing in France, didn’t take any responsibility for the delay with the wheelchair. Ryanair is a disgrace."
Contras: "The guy at the boarding did not know the procedures for a non EU passport and kept me waiting for so long because he had not sure if my visa was real. He did not even check my passport if I had a visa. I paid for priority and ended as a lat person in the queue. Then a woman came and checked my passport and saw the visa and could not see any problem with it. I want to know why did a pay for priority services if the person at the boarding does not even know anything. Is the company going to reimburse the company for the time waiting and bring the last one?"
Prós: "Really nice crew."
Contras: "Terrible information service. There was a big delay and the passengers were waiting a long time into a hot bus until it return to the airport without any info."
Contras: "More one and half hour fight delay. Plus terrible queue at border control."
Contras: "Waiting time, unfriendly crew, pilot out of the cabin chatting with the door wide open."