Encontra voos baratos de Lisboa para Tóquio

"Excellent JAL!!"

Prós: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Contras: "The movie selection could have been much better for such a long flight."

Prós: "The seat was comfortable, the food was delicious and the aircraft was clean."
Contras: "Boarding was awful. The staff definitely need better training at adapting with the Covid 19 situation. Especially, when it comes to unexpected occurrences regarding test certificates and sudden new regulations. Not everything is always black and white and not everyone has the same capacity to afford rebooking flights or re-testing. Treatment of foreigners in general at the LAX airport, on my flight at least, were unprofessional and inconsiderate. I generally like flying with Japan Airlines but after what I have seen and experienced personally I’m not so sure it is still one of my number one airlines to fly with anymore."

Contras: "I received a scam ticket. I could not board and had to use another airline and flight website to find another ticket."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Requested refund and was directed to my travel agency. Edreams was worst than useless: spent 10 hours waiting for them to pick up but no answer. JAL should allow the clients to bypass a travel agency in order to manage the flights. Otherwise we are hostages of the travel agencies."

Prós: "The experience was really good. I’ll be using JAL again."
Contras: "Keep doing a good job."

Prós: "Boarding very efficient."

Prós: "Movies"
Contras: "I am satisfied with AA overall."

Prós: "Lots of Leg room"

Prós: "The crew were very friendly."
Contras: "The entertainment selection is really small."

Prós: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"

Contras: "Check in and apps stuck in 80'"

Prós: "Good efficiency for boarding an good in air entertainment"
Contras: "Delayed for an hour while already boarded"

Prós: "Everything"
Contras: "Nothing"

Prós: "Everything ! Makes me what to travel to Japan more."
Contras: "I loved it"

Prós: "Nothing"
Contras: "Everything. I will fly out from Narita from this point forward."

Prós: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Contras: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."

Prós: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."

Contras: "No AC"

Prós: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Contras: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."

Contras: "The crew kept accidentally bumping my chair and never apologized"

Prós: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Contras: "Nothing."

Prós: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Contras: "Can’t think of any thing"

Prós: "Flight was comfortable enough"
Contras: "4 stars for food and entertainment as it was only an hour flight."

Contras: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."

Prós: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Contras: "Can't really say anything bad! It was great!"

Prós: "The meals. The attention to service details. The seats are better."
Contras: "Ticket reservation follow up."

Prós: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."

Prós: "Boarding and crew"
Contras: "Lost luggage"

Prós: "Superb services!"
Contras: "I don't think there's anything I didn't like during my journey"

Contras: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Prós: "JAL doesn't disappoint!"

Prós: "I liked the overall service and professionalism."
Contras: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Prós: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Contras: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"

Prós: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Contras: "No food offered, not even a biscuit, only very basic drink selection."

Prós: "The food was excellent and the stewardesses were extremely attentive and helpful."

Prós: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."

Prós: "Food served was actually pretty good."
Contras: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Prós: "The flight went well and the 3 meals were interesting. The staff was professional."
Contras: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."

Prós: "Nice people, good food"
Contras: "Old-=fashioned business configuration"

Prós: "The seats were very comfortable, the staff were friendly"
Contras: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"

Prós: "Nothing."
Contras: "Although, i booked businesss class l. I had to pay 1000 yen for each flight for seat selection. (They were giving me seats 50C) And no lounge facility either. All i got was 2000 yen and upgrade to J class. I had already paid extra for business class. This is highway robbery. No thanks JAL"

Prós: "The airplane and all crevices"
Contras: "None"

Prós: "The food and plum wine. The entertainment packet was nice too!"
Contras: "The folks coughing on the plane."

Prós: "Friendly staff"
Contras: "only drink provided but no snack"

Prós: "Service and polite staff."
Contras: "Not much space between the seats for my long legs."

Prós: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Prós: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Contras: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

"Long trip not enough snacks"

Contras: "Everything is Good."

Prós: "Assento e refeição"
Contras: "Atraso"

Prós: "the crew was good. The seat were not comfortable"
Contras: "food could have been tastier"

Contras: "they allowed either carryon or a personal pack"

Prós: "Friendly crew. Plane well maintained"
Contras: "Delay, poor boarding"

Prós: "Voo rápido e tranquilo"

Prós: "Very nice airline i like turkish airline clean best service"

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Prós: "It was a very nice flight."
Contras: "Everything was good."

Prós: "This flight on an A330 had big touch screens which worked well. Seats were spaced apart with good room and were fairly comfortable. Nice, friendly crew."

Prós: "Best food. Best service. 45"

Contras: "Nada"

Prós: "What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always."
Contras: "Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats."

Prós: "On time, friendly, good food"

Contras: "Nao permite reserva de assentos nem no checkin online"

Contras: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Contras: "Atrasso, comida ruim"

Prós: "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
Contras: "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."

Prós: "Super service clean nice airplane ✈️ departing arriving on time"

Prós: "food taste"
Contras: "boarding time staff friendlines and help security of passengers piloting errors"

Contras: "space little cramped but maybe same with other airlines in economy."

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Contras: "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"

Prós: "Everything."

Contras: "Flight was delayed 4 hours. Given that you don't usually book onward travel with Turkish, it made a mess for me--doubled my cost to get the rest of the way home."

Prós: "I d like everything the service all the crew was very helpful an Cain"
Contras: "Yes I will recommend Turkish airline"

Prós: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Contras: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."

Prós: "Nothing"
Contras: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

Prós: "Good food, comfortable seat, good timing."
Contras: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."

Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."

Prós: "Flight was smooth. Staff were helpful and professional."

Prós: "Everything was good"
Contras: "All good"

Prós: "Food, as always on THY, was tasty."

Prós: "No delays Courtesy of crew Very pleasant fly"

Prós: "The comfort of the seats, entertainment, & food were great as always. The only Turkish Airlines flight I had during this trip that was not delayed, however needed to be due to the previous flight. The crew did hold the flight for all of us from the delayed flight from Athens."
Contras: "An elderly woman was booked in a window seat and she insisted she take my aisle seat without any additional available aisle seats. However, this would be better handled when she requested for assistance during her booking process. The crew should've anticipate her needs and booked an aisle seat, or even be the ones to ask me or another passenger if I would be willing to trade. I was placed on the spot and no courtesy was shown to me. My legs were completely swollen and in pain because I wasn't able to stand periodically. I too booked my flight early and requested my seats appropriately for my health needs."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Contras: "No miles. No notification either. Seems very arbitrary"

Prós: "The service of both the ground and flight teams"
Contras: "Food and entertainment was a bit less than the usual standard"

Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Prós: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Contras: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"

Prós: "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
Contras: "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."

Prós: "The food tasted great. The crew are very friendly."
Contras: "The seats are kind of small"

Prós: "Good food. I would say there is scope for improvement on wines"

Contras: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"

Prós: "Same asabive"
Contras: "Same as above"

Prós: "Nothing"
Contras: "They changed my flight date so many times, I was unable to fly"

Prós: "Crew was professional and helpful."
Contras: "The seat was narrow for business class."

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Contras: "Boarding from bus and no aero bridge"

Prós: "Seat was not super comfortable."

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Prós: "Tudo foi bom"

Contras: "As refeições."

Prós: "Everyone on this flight from the crew to all were awesome, exactly what you hope for when traveling internationally"
Contras: "My bags did not make it to Copenhagen...again! So disppointed and completely put out by this inconvenience"

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Contras: "Food was mediocre."

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "there is a big amount of space between the rows making sitting very comfortable"
Contras: "lack of ventilation above the heads"

Prós: "We purchased seats with extra legroom and it was very, very much worth it. My husband is 6 foot four and he was able to stretch out his legs comfortably. Seats are not uncomfortable, which is different from some airlines we’ve been on, and we really like the adjustable headrest where the sides can be flipped up to keep your head from rolling around while snoozing. We like that the silverware is actually metal instead of plastic!"
Contras: "The screen that folded out of the armrest was so small that watching a movie on it gave us a headache. The furst meal/lunch was so-so. Personally I would prefer a mixed fresh salad with a little bit of ham or chicken on top instead of the attempt at a hot mushy entree. The second meal/dinner was Similar to a hot pocket. The bread and the filling was pretty tasteless. Why not just have a healthy fruit bowl? Would have liked to see some English language reading material in the seat back pocket – it appeared to be only German language. Alternatively, it would be great if the flight attendants could offer non-German language reading materials upon request."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Gate crew was friendly."
Contras: "United. Not Lufthansa. The ability to change seats early with United and be a recognized flier and get credit was extremely difficult. Very poor service."

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Contras: "Seems like they want to nickel and dime you for everything now..."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "Airy plane. on time. Good service. Flight wasn't full"

Contras: "Small seats, no leg room, seat in front of me reclined till it almost hit my chin. Narrow narrow narrow aisles: so bad your little carts used by rushing, bashing, crashing cabin attendants left my arm (on the aisle) bruised and black & blue. The person in the seat next to mine had an INOPERABLE ENTERTAINMENT SCREEN FOR THE ENTIRE FLIGHT. The crew was constantly racing back & forth up and down the aisles bashing into chairs, people, what ever... because the aisles were SO TINY."

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Contras: "No negative comments."

Contras: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "Everything went well."
Contras: "Nothing."

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Prós: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Contras: "No suggestions."

Contras: "Free wifi"

Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Contras: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Prós: "Muslim food"

Prós: "Crew good and seat OK but not exceptional for business class"
Contras: "Food was average - main course could have been better. Range of movies ok but not great"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Customer care was super supportive"
Contras: "Inflight sandwiches"

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "very nice crew"
Contras: "my baggage was lost"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Refeições de alto nível"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."

Prós: "Nice attention and good food. Plane and seats are confortable"

Prós: "Service is awesome. Food is great."
Contras: "People with short connection are affected by the 15 to 25 minutes delay."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "The crew are amazing! Attentive and friendly."
Contras: "The seats could have been bigger."

Contras: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Prós: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Contras: "Lost all our bags so couldn’t ski"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Prós: "The crew were amazing and the flight was very smooth."
Contras: "Keep up the good work"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Good flight, very attentive crew."

Prós: "Good flight, arriving well on time."

Prós: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contras: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Prós: "Food was excellent, service from staff was friendly, and entertainment options were great."
Contras: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Able to fly direct to ansterdam"
Contras: "Have to lay over on the way back. More expensive than other airlines."

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Prós: "timing, safety, captain take off and landing"
Contras: "squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !"

Prós: "Helpful and friendly crew."

Contras: "The crew was polite, very comforting, and smooth flight ,"

Contras: "A comida não é boa, não existe nenhum tipo de entretenimento, aeronave velha!"

Prós: "Nada que tenha me chamado a atenção..."
Contras: "Aeronave poderia srr maior e mais moderna, comissárias poderiam ser um pouco mais simpáticas e a comida precisa melhorar muuuuuito!"

Prós: "the food was delicious and the flight was smooth, the crew was friendly"
Contras: "navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight"

Prós: "New plane, great service. Free food and coffee/tea/water on short 1 hour flight. Free 1 piece luggage allowance. Overall excellent experience"

Prós: "Punctuality, food and drinks, friendly crew, safety"

Prós: "Watching flight attendants work hard, to try to calm the screaming children"
Contras: "minimum leg room"

Prós: "We traveled with 17 months old baby. Glad Aeroflot gives an excellent service to families traveling with small children."
Contras: "Our flight was delayed,"

Contras: "Can’t do the check in 2 hours before flight"

Prós: "Everything about this direct flight from JFK to Moscow was excellent. Boarding went very smoothly as they were strict about loading from the back to the front of the plane. Anyone who tried to circumvent this was sent back to their line. The food was not memorable but perfectly fine and we got 2 full meals— dinner and breakfast— plus several beverage services and a snack. The entertainment interface works well, although they could offer more movies and tv series for sure. The seats are very comfortable and have decent leg room—although I am only 5’2. The crew was exceptionally professional and pleasant. The bathrooms are larger than standard and they offer disposable toothbrushes. Some of my friends made jokes about our flying Aeroflot, but their perceptions are clearly outdated. This is a very good airline from this flight experience. I hope it holds up on our return."
Contras: "Maybe they could offer more viewing options on their entertainment menu."

Prós: "Relativa pontualidade, ligeiro atraso."
Contras: "Eu tenho 1.85m, nem sou dos mais altos. Mesmo numa posição sentada em 90° nem uma formiga passaria por aquela fila de três pessoas. Escolho uma companhia 'de linha', já para evitar esta falta de espaço e viajar confortável e sai-me pior que low cost, impossível viajar assim! Aquando da reserva nem me apareceu a possibilidade de escolher um lugar com mais espaço. Faço o check in com apenas um dia de antecedência, que deve ser aleatório, o que não dá tempo para corrigir nada. Tenho um vôo de 3 horas daqui a 3 dias; ou a coisa melhora ou vai ser o maior escândalo se não me calhar assento nas saídas de emergência ou no corredor, pois não ficarão reunidas as condições mínimas."

Prós: "Comfort of seats. The seats were comfy and unless you’re 6’1” or more, there was an ok amount of legroom."
Contras: "No movies available, bathrooms were dirty and out of toilet paper. Food was really bad tasting. I had the gluten free meal which consisted of browning iceberg lettuce with one teensy piece of green pepper and olive oil - no vinegar! Literally a 2”x2” piece of overcooked rubbery chicken, literally a large marble sized ball of over cooked spinach, some tastless rice and a rice cake - plain. Ugh. I asked the check-in guy in Moscow if he could please confirm that we were at the right gate, and he barked at me “WAIT!!!” Like who talks to a customer in that tone? It was just unpleasant. While Aeroflot wasn’t horrible and would be tolerable in a pinch, I would try to avoid this ain-line if possible."

Contras: "Hostesses are so rude. They should go to school or a training program to learn how work politely and nicely"

Prós: "Service"
Contras: "Yeah"

Prós: "Comfortable seats, entertainment that worked, food that was good, and room..."
Contras: "I don't know as it may be me, but on the transatlantic flights with Aeroflot, I find myself roasting even though I'm sitting in the window seat. I usually wear an undershirt and light safari shirt (pockets) and find that I am baking! Boarding can be improved with marked lanes for customers of different status."

Prós: "Once we got going, the flight crew made up the time."
Contras: "Boarding was a mess at the gate. Elite plus status but very difficult to figure out the line situation for many. There was a flight delay and lack of communication as to the time of boarding - so people weren't just milling about, but having a problem as the GA's were trying to create the appropriate lanes for boarding. And felt like I was roasting even with a window seat!"

Prós: "Plenty of food/snacks available. Many movies to watch."
Contras: "only one side of my headphones worked"

Prós: "Goes through Moscow, super comfy seating, nice staff."
Contras: "Chaotic boarding, food not great."

Prós: "Normally take the same flight path once every few years. Always look forward to the excellent food and pleasantness of the flight crew."

Prós: "Excellent crew"
Contras: "Dishes are too spicy, soy sauce doesn't match a salad. Vegetarian diet is not Asian. Entertainment program failed. 10 hours flight without it too boring."

Prós: "Everything"
Contras: "Nothing"

Prós: "Food is above average."

Prós: "Food improved compared to last year's flight. Seats were pretty good, I've seen worse flying with this company."
Contras: "Nothing I can't think of."

Prós: "NOTHING!"
Contras: "These were the smallest seats I have ever sat in. I purchased exit row seats and didn't get them. More needs to be done about load, alcohol impaired passengers. Seats are for children. Not grown paying adults. Never again"

Prós: "Only takeoff and landing"
Contras: "Everything I didn't like except takeoff and landing"

Prós: "The seats were comfortable and reclined nicely. Cleanliness was good. Flight attendants were attentive and polite."
Contras: "Entertainment system down for a 10 hour flight. Boarding took much longer than it should and ended up taking off late. Waited for my bag at my destination for almost an hour! Food was not very nice, something gelatinous on the meat...only ate the bread and butter."

Prós: "That we landed safely."
Contras: "Crew was nasty. I got charged $50 to use the wifi and apparently the system was down. No tv screens they were down also. The food tasted really bad."

Contras: "Food was terrible, almost inedible. Unfriendly service from staff. Disgusting bathrooms"

Prós: "Fast and attentive service"

Contras: "SVO (Moscow) airport was dysfunctional. Two Aeroflot employees told me to stay in terminal E for my flight. I waited in line for one hour (they only had three people checking bags!!!). I get to the counter and I'm told it's from terminal D. Thankfully, my checked bag made it. In sum: ask and confirm with more than two people since Aeroflot employees speak no good Angleski."

Contras: "45 min delay"

Prós: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Contras: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."

Prós: "Fast flight. Good crew. Not old plane. Not overcrowded flight."
Contras: "Need to improve food service. Need to Change flight time from early morning to day time"

Prós: "I did not like that the ticket was cancel and I have to buy another ticket to Simferopol and the return ticket to SVO because was cancel by your company and also and they did not have any reference about your company. the only way I can fly if I buy and pay for the ticket I'm steal in Russia When I will get back I believe that you have to reimburse the payment of the ticket that I pay to you. If you like to contact me at this time to my email mariocesar2711@gmail,com By the way I have to go to Aeroflot to get my information for my fly back to NY You will here from me when I get back Mario Kucher"

Contras: "Stewardesses"

Contras: "Terribly uncomfortable plane! Entertainment system difficult to handle."

Prós: "And if someone tell you that's cold in the plan offer him blanket and don't turn off the ac. I was sweating through the whole flight!!"

Prós: "Everything was very good"
Contras: "I like everything. Services were perfect"

Prós: "Love the entertainment, number of bathrooms and pleasantness of flight attendants."
Contras: "Did the line up thing twice - still don't understand why rows aren't called since everyone had an assigned seat. Don't see the point of standing in line to board for 20 minutes prior to boarding."

Contras: "No entertainment"

Prós: "food, plain, crew"
Contras: "nothing"

Prós: "The Slippers that was given to us Drinks in the middle of the flight"
Contras: "Food was terrible One of flight attended was absolutely scary Blankets were dirty"

Prós: "basic flight poor hard condition"
Contras: "flight was in time"

Prós: "Aeroflot has a new fleet of Boeing 737-800, which I used on my flight from Belgrade to Moscow and back."
Contras: "Well, unfortunately, the service is still very moderate, to say the least. They speak poorely any non-Russian language (say, English). During both flights, I ordered juice and coffee, and they either didn`t understand me, or were just unkind enough to give me only one of those (although during my return flight, they said that they couldn`t boil the water due to turbulence). Their seats arrangement is uncomfortable, especially for tall persons (as me)."

Prós: "Fast."

Prós: "The crew was attentive and the airline provided goodies like an eye mask and slippers."
Contras: "the boarding process was very tedious"

Prós: "Nada em especial"
Contras: "A troca do voo em cima da hora. Tinha outro voo na sequência e por conta do cancelamento do meu voo original tive que refazer os planos."

Prós: "Good."