Encontra voos baratos de Lisboa para Aeroporto de Tóquio-Narita

Contras: "Best service"

Contras: "Food options were very similar. And the pre-made meals are hit or miss"

Prós: "Yeah everything was good flight timing was very accurate I loved their service"
Contras: "Hotel or a waiting area should be arranged in case of flight delay"

Prós: "comfortable seats. Crew was friendly. Food was good."
Contras: "cannot think of any. I am Qatar airways fan"

Prós: "Seat comfortable"

Prós: "Amazing aircraft! Amazing crew!"

Contras: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."

Contras: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"

Prós: "The crew was unparalleled. Really. Attentive. Friendly."
Contras: "Nothing could have been better beyond the signs at the gate."

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "Seat where comfortable and thank needed more leg space"
Contras: "Good was poor bcz going and back was same menu of choice of food."

Prós: "The Flight from Arusha was so convenient in the timing and it was perfect and on-time."
Contras: "Nothing. Everything was perfect"

Prós: "amazing except for the entertainment system"
Contras: "Better entertainment system , 6 hours flight is tough without it"

Prós: "Overall great service!"

Prós: "All good"

Prós: "Everything?"
Contras: "Nothing?"

Prós: "Nice airplane, great crew."
Contras: "Beef stroganoff was terrible"

Contras: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"

Prós: "Qatar airways is the best company"

Prós: "Crew was very friendly"

Prós: "The hospitality of this airliners is unprecedented"
Contras: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."

Contras: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."

Prós: "Great service"
Contras: "Food was average"

Prós: "No proper meal provided"
Contras: "PROPER comfort zone not provided at all"

Prós: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Contras: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."

Prós: "5 star service"
Contras: "no wifi"

Prós: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contras: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Contras: "The employees were not motivated to work. Food was scarce and I was left starving the whole flight. On a 16 hour flight, there should be more food and beverage service other than the 2 times the attendants served us. How can we stay hydrated if we aren't being given any liquids?"

Prós: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Contras: "WiFi"

Contras: "Extremely small leg pitch"

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Prós: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Contras: "Movie selection could have been better."

Prós: "Good legroom, friendly crew."

Prós: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Contras: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."

Prós: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Contras: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Flawless boarding, service, food and arrived 30 minutes early."
Contras: "Nothing"

Contras: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Prós: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest."
Contras: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Bathrooms were dirty by 4 hours into the 14 hour flight. Sinks clogged, garbage can overflowing. Not just one bathroom. Gross. - Worst flight attendant service I've ever had, and I don't expect much since I've traveled a lot. Service was rushed, coffee cart for our side of plane never arrived, when I walked to the back to ask for some, they couldn't find the milk and made a fuss about looking for sugar. Lots of similar examples throughout the flight. - The baggage claim carousel number never appeared on the screens at IAD after landing. Other flights showed but not Quatar. We waited a while then walked around to check them all until we found the right carousel. Never seen this happen before. - One of our bags never appeared, so we waited until all luggage had come out and checked with the counter. They found our bag somewhere and brought it over after a 20 minute wait. No explanation given. Good thing we'd counted bags."

Prós: "Comfort and service"
Contras: "Food breaks should be more"

Contras: "No lie flat seats."

Prós: "Punctuality"
Contras: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

Prós: "Great crews, excellent airplanes, wonderful in transit experince."
Contras: "In flight coach meals were average."

Prós: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Contras: "Song selections"

Contras: "Steep decline in food quality"

Contras: "We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife."

Contras: "I had to go through 4 passport inspections by Qatar, was that really necessary? 3 of them within 10 min. 1 before the security check at the gate, 1 after and one more just before boarding."

Prós: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
Contras: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."

Prós: "Check was extremely slow & delayed"

Prós: "Yes, Very good"

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "The plane size & comfort was excellent. The staff were very friendly"
Contras: "N/A"

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Prós: "Services is good ."
Contras: "Food can be better"

Prós: "Impressive service... amazing crew, very friendly and professional"

Prós: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "The crew was informative"
Contras: "Inflight sandwiches"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "Great crew, comfortable seating with enough leg room."
Contras: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Contras: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Contras: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Prós: "Crew was good"
Contras: "Food"

Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Contras: "lost baggage"

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Prós: "Crew was very friendly. Nice that wine was served without charge."
Contras: "Announcements from the cockpit were hard to hear. Food has been better in past."

Contras: "Very slow service at checkin, was not even available when I arrived at the airport"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Great food"
Contras: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Nice to have a wrap for the snack."
Contras: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Prós: "Friendly attendants. Decent food, and frequent snacks and beverages."
Contras: "No charging ports for electronic devices."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "Lovely staff, good food, great movies."

Contras: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Contras: "Bag was lost"

Contras: "Amesterdam airport employee was really rude"

Prós: "on time, and with snow"

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Prós: "Flight was on time and quick and comfortable"

Contras: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Prós: "Easy Boarding"

Prós: "Eveything is well arranged"
Contras: "Nothing"

Prós: "Airline staff good and professional"
Contras: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Contras: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Prós: "Great crew service. Among the best ever."

Contras: "Long stop over at Schiphol. Too Long!!!!"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "Jet airways flight till mumbai"
Contras: "Poor legspace in Klm flight till Amsterdam"

Prós: "Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent."

Prós: "Great service and yummy food."
Contras: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Prós: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Contras: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."

Prós: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Contras: "Movie options."

Prós: "Great crew"

Prós: "Smooth flight"
Contras: "Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow"

Prós: "New plane, good food choices."
Contras: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Prós: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Contras: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Prós: "I liked everything !"

Prós: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Prós: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Contras: "Everything. Worst flight in my life"

Prós: "Lost my baggage"

Prós: "Excellent"

Prós: "Food, entertainment, service"

Prós: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Contras: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Prós: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Contras: "I wish there was a bigger choice of classical music in the entertainment program."

Prós: "The meal that they served was great."
Contras: "The leg room for someone that is 6ft 4in is not the best."

Contras: "my plane to NY flew off without me and 11 people."

Prós: "The airplane is great. So much leg space!"

Prós: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Contras: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Contras: "The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)"

Contras: "We missed are connecting flight"

Prós: "Nothing"
Contras: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."

Prós: "Great crew and discovered blueberry juice."

Prós: "All was great!"
Contras: "Not that I did not like it but it was more like a surprise to me to have not seen a single Finnish in the crew ... Again, nothing wrong, simple surprising..."

Prós: "The gluten free meal was pretty bad."

Prós: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Contras: "Nothing really negative to say"

Prós: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."

Prós: "Good movie selection"
Contras: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."

Prós: "Comfortable seat and service"

Prós: "It is misleading to review this as finnair flight. Not relevant"

Prós: "Flight attendants were courteous and efficient, boarding flowed smoothly."

Prós: "Flight attendants were courteous and efficient, boarding flowed smoothly."
Contras: "Customers should be able to indicate their food preference before the flight, i.e. chicken, beef, vegetarian, etc., instead of taking pot luck or paying more than $12 for the option of selecting beforehand. In addition, there is a great deal of waste in giving everyone sugar, salt, creamer, etc. I know it's more efficient for the flight attendants, but I hate to see so much waste."

Prós: "The sitting quite comfortable, have space for the legs. Food was fine."
Contras: "One kind of ice-cream only !! Why only Vanilla ? Should have at least 2 different, to choose from."

Prós: "Breakfast was good"
Contras: "Air conditioning was blasting down on me too powerfully"

Prós: "Food and crew"
Contras: "Nothing"

Prós: "Food was good for airplane food."
Contras: "Plane only had screens for the movie in the center aisle and only every five rows or so."

Prós: "The fact the plane didn't crash"
Contras: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"

Contras: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Prós: "I loved the service. The flight attendants were attentive and courteous. They walked through the cabin periodically to offer water in the 6 hours or so between meal services, and also had self-service drinks and snacks in the galley during that time. Flight attendants asked passengers to put their seats forward during meal times, which very few airlines do. It was the same level of service I have come to expect from the Asian carriers that I usually fly (ANA, Japan Airlines, Cathay Pacific, Singapore). The meals were fine, and so was the entertainment. There was a decent choice of movies."
Contras: "The economy seats were narrow and cramped on the A340. I was in the first row of economy that wasn't premium economy. Even though the person in front of me had loads more legroom than me, he had his seat all the way back for almost the entire flight and hit me in the head while I was reaching for my bag under the seat in front of me. In order to get to anything in my bag, I had to put my head into the aisle because there wasn't enough room to bend down. Because of the angle of the seats, it was nearly impossible to get into and out of the row (and I was on the aisle)."

Contras: "American Airlines charged me 100.00 dollars for 1 extra luggage, ridiculous! !!!! Also we took off 1 hour late without any notice..... Flight to Europe with AA sucks..."

Prós: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"

Prós: "The flight attendant ruined my trip and experience3 with this airline."
Contras: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."

Prós: "crew was friendly and courteous"
Contras: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Prós: "Clean plane, nice crew. I'm a very happy and relaxed traveler"

Prós: "Checking and boarding was lighting fast"
Contras: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"

Contras: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"

Prós: "Crew politeness"
Contras: "Food is only average and not enough good movies to watch"

Contras: "A lot of turbulence in the middle of the flight"

Prós: "The entertainment and service was the only plus on this flight."
Contras: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"

Contras: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Prós: "I"

Prós: "Nothing"
Contras: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Contras: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Contras: "Flight was delayed"

Prós: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Contras: "For me this part is not applicable"

Contras: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Prós: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Prós: "Tripulação boa"

Contras: "Crew on the ground was very rude"

Prós: "Tripulação excelente."

Prós: "Crew was solicitous."
Contras: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Prós: "Had decent room space seats comfortable"
Contras: "My luggage could have arrived for a start"

Prós: "Yes"
Contras: "Everything very good"

Prós: "Crew was wonderful and welcoming!"

Prós: "Red wine was excellent"
Contras: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Prós: "Food"
Contras: "Entertainment"

Prós: "The crew"
Contras: "Seats! They were too small!"

Prós: "Plane was new, and seatback screen responsive and functional."
Contras: "Economy seats not very comfortable, very tightly packed together"

Contras: "Better in flight entertainment"

Prós: "Intranet meant I could watch movies on my iPad"
Contras: "Seats are very uncomfortable"

Contras: "My entertainment device did not work the entire flight."

Contras: "Missed the flight due to late landing from earlier connection"

Contras: "they lost our luggage very inconvenient"

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Food was good, crew was very professional and courteous. Flight was smooth."
Contras: "Coach was cramped and the video system didn’t work very well"

Contras: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Contras: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "The plane arrived in New York smoothly"
Contras: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Contras: "Horrible Crew..."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Easy, fast, comfortable, no hassles"

Prós: "Service was great, flight was on time and I really enjoyed everything"
Contras: "Little turbulence but overall it comes as usual so it was worth the flight"

Contras: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Prós: "Got pillow, blanket, headphone and eye cover"
Contras: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Prós: "it was cancelled so they got me on the next flight on Turkish"

Prós: "It was on time and the crew was good"
Contras: "The food wasnt upto the mark"

Prós: "Boarding and punctuality."
Contras: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Prós: "The hostesses were very kind and nice"

Prós: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contras: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Prós: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Contras: "TV was too slow."

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Prós: "Amazing service, seat and FOOD"
Contras: "Nothing"

Contras: "bad smell around my seat"

Prós: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Contras: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Prós: "All female crew in the cockpit - awesome."
Contras: "Non reclining seats"

Contras: "The suitcase did not zrrive"

Prós: "Buena comida a bordo y peliculas de entretenimiento."
Contras: "Asientos incómodos oara un viaje de 10 horas."

Contras: "Bags did not make the flight. Served no water or drinks."

Prós: "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Contras: "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."

Prós: "Everything"
Contras: "Nothing"

Contras: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Contras: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"

Prós: "Nothing. Iberia wouldn’t let me on the plane."
Contras: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."

Contras: "Infotainment system"

Contras: "Information,connection,airline staff,customer service, Ivan go on forever"

Contras: "Still waiting for luggage 2 hours after flight arrived."

Prós: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Contras: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."

Contras: "USB outlet not working seat 21D"

Prós: "It was cheap"
Contras: "Flight was late, boarding and unloading was slow so I missed my connection to LA."

Contras: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "Missed connection and this delayed by 20 hours to final destination."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "overall good flight"
Contras: "the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!"

Prós: "On time departure and arrival early by an hour."
Contras: "Seats were quite uncomfortable."

Prós: "That IBERIA brought me to where I wanted to be"
Contras: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"

Contras: "very rude gate crew. impatient and not helpful. they need a new job if they are so miserable."

Prós: "Seats"
Contras: "Poor boarding process"

Prós: "On time"
Contras: "No seat choice."

Prós: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Contras: "The food could be better"

Prós: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Contras: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."

Prós: "OTP, the plane was modern, high load factor, which means that this flight is doing good. The wifi was also good,"
Contras: "Only 4 bathrooms for the whole economy and premium economy classes and only at the center of the plane. No snacks between dinner and breakfast."

Prós: "On time, polite, comfortable"

Prós: "Other than that I landed safely. Nothing"
Contras: "From the staff to the food but mostly the staff. I have never experienced worse customer care then this. Pretty bold statement since I’m a New Yorker. Flight was delayed and it wasn’t weather related. Too much to complain about . Never again will I travel with them."

Prós: "Heathrow Airport has a lot of stores to keep you occupied"
Contras: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"

Contras: "Disorganized boarding"

Prós: "Easy boarding On time Very organized"

Prós: "Arrived 10 min early"
Contras: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."

Prós: "clean, good entertainment services, and service from crew"
Contras: "delayed start, very cold temp. during flight"

Prós: "Attendants were pleasant and it was wuick"
Contras: "Nothing to dislike"

Contras: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."

Prós: "The dinner that was served wasn't terrible"
Contras: "Took forever to get off the plane. The movie choices were mediocre. Could have used a little bit more leg room."

Contras: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."

Prós: "Professional kind and helpfull crew Punctual departure and arrival on time"
Contras: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"

Prós: "Surprisingly, Iberia provided the best experience of the overall itinerary, compared to Aer Lingus and American Airlines"
Contras: "Boarding in Barajas was chaotic, boarding group number signs are not visible and gate audio could not be heard"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "The extra leg room in the exit row. In spite of the fact we had to pay extra for it, it was well worth it. The crew was courteous and professional. The flight was on time."

Prós: "Fast and clean. Smooth ride."

Contras: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."

Prós: "Cheap fare"
Contras: "Disorganized boarding and didn't even offer water for free on flight."

Prós: "Iberia"
Contras: "No help from kayak vayama to get additional baggage, seats"

Prós: "On-time with excellent service. Clean."
Contras: "No issues."

Prós: "Crew was courteous and friendly. They provide great customer service."
Contras: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."