I would not have changed anything… It was a perfect fight
Prós: "Very comfortable; excellent service"
Contras: "Food"
Contras: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Prós: "Crew is attentive to our needs"
Contras: "NA"
Contras: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Prós: "Movies selection is great. Seating space is comfortable."
Contras: "Boarding process could’ve been smoother"
Contras: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Prós: "Crew was polite."
Contras: "For such a long journey, the plane could have been nicer."
Contras: "Comida poderia ser melhor."
Contras: "Food could have been better."
Contras: "Old plane. Technology didn't work"
Prós: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Prós: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Prós: "The seats were comfortable and the staff was very attendant!"
Contras: "No complaints"
Prós: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Prós: "Very comfortable. best airline I flew on overall and was first time ."
Contras: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Contras: "1 hour delay of departure"
Prós: "Great service always smiling, flight on time, overall a great way to fly."
Prós: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Prós: "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
Contras: "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
Prós: "Entertainment"
Contras: "Way too cold"
Prós: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Contras: "Absolutely no complaints"
Prós: "everything good"
Contras: "need new toilet"
Contras: "Outdated Cabin Fit Out"
Prós: "All of services, food, Language, clean air even so beautiful ~~"
Contras: "So nice and beautiful wearing also food is very good"
Prós: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Contras: "None"
Prós: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Prós: "It was good"
Contras: "Nothing"
Prós: "Crew members were very friendly n helpful."
Prós: "A comida e serviços é muito bom"
Contras: "Nada"
Prós: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Prós: "As comidas é muito gostoso e sempre oferecem drinques etc... serviços também muito bom."
Contras: "Nada..."
Prós: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Prós: "Everything great personnel"
Contras: "The crew was rude when asking me to window shed."
Prós: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Contras: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Prós: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Contras: "Don't change anything!"
Prós: "Not much turbulence"
Prós: "Overall just a really great experience."
Contras: "Nothing negative to report."
Prós: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Contras: "Clean bathroom trash more often"
Prós: "Staff friendly and efficient"
Prós: "Singapore service is always outstanding"
Contras: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Prós: "The food was ok. It didn't set my heart on fire, but I did finish it."
Contras: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Prós: "Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)"
Contras: "On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me."
Prós: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Contras: "Flight was over too quickly."
Prós: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Prós: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Contras: "Food was ok, not super high quality."
Prós: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Gostei particularmente da configuração da aeronave e a alimentação é péssima. Para servir aquele sanduiche é melhor não oferecer nada!!
Vôo convencional sem nada de especial
Meu embarque foi adiado por overbooking, ficamos várias pessoas, e dos que sobraram embarcaram várias senhoritas jovens e belas e deixaram dois homens , sendo eu com 66 anos e viajando só. Foi extremamente constrangedor e revoltante, e para piorar acharam que eu estava faminto oferecendo um burgking.é evidente que foi uma falta de respeito.
Ocorre que na conexão para amman, fizera overbooking, e os comissários do aeroporto, apesar de eu ter chegado antes e ser idoso, preferiram dar prioridade às mocinhas , e simplesmente me ignoraram, porém muito gentilmente me ofereceram um burger king.(isso é pra moleque de 10 anos) eu tenho 65 anos. O que me irritou, é a falta de atenção que eu e outro senhor recebemos. Totalmente groceiros e despreparados. Tinha horário para pegar um carro locado e hotel.
Companhia muito boa, aeromoças atendem com alegria e cordialidade. Comida boa.
Prós: "The planes took off and landed smoothly and without crashing"
Contras: "The connection time allowed in Istanbul was too short. Anything less than 2.5 hrs is too short. Covid social distancing was a joke in Istanbul and the business class boarded with everyone else - the airline run out of meals in business class!!! I will not fly with TK again."
Prós: "Yes"
Contras: "Was perfect"
Prós: "Everything was excelent"
Contras: "Nothing"
Prós: "Excellent crew"
Contras: "Flight delayed and no reason Food very bad"
Prós: "Assento e refeição"
Contras: "Atraso"
Prós: "Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing"
Contras: "Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food"
Prós: "Voo rápido e tranquilo"
Prós: "I love the food❤️"
Contras: "2 hours delayed"
Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."
Contras: "What is the point of paying business if you don't get the extras... No priority boarding, fighting for luggage overhead room, economy customers running to the front not allowing for comfortable disembarking of business class customers .. Just not what you would expect from business class."
Contras: "Nao permite reserva de assentos nem no checkin online"
Prós: "Service, professionalism"
Contras: "Food is good but very bland."
Prós: "Food was decent and the crew was great."
Contras: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."
Contras: "Atrasso, comida ruim"
Prós: "Excellent service, great to see people smiling and happy to be there."
Contras: "Their WiFi is terrible."
Prós: "Flight was on time, relatively clean and the food was quite nice"
Contras: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."
Contras: "Poderia ter melhores filmes, de resto nota 10"
Prós: "1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!"
Contras: "Although the crew was quite nice, one crew member was kind so-so."
Contras: "Extra extra and private security passing from Istanbul airport"
Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."
Prós: "One of my fave airlines now Great seats, services, staff Turkish coffee in the air!"
Contras: "they keep the cabin a bit too hot, need to ask them all the time to make it colder"
Prós: "overall the experience was great"
Contras: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"
Prós: "Great food and on board service"
Contras: "I missed a bit more leg room to be able to sleep ok"
Prós: "Flight was on time, flight attendants were great, food was good, flight was comfortable."
Contras: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."
Prós: "The way flying was meant to be."
Prós: "The crew, food, and choice of entertainment."
Contras: "Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey"
Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."
Prós: "Staff"
Contras: "Seats, food and service"
Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
Prós: "The food, it's excellent.The entertainment system is really complete."
Contras: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."
Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."
Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
Prós: "Service, timing of flight, entertainment system."
Contras: "There used to be more variety of food choices."
Prós: "The crew's effort to comfort the passengers and the food served"
Contras: "Delay both before and after boarding"
Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Prós: "Staff was very good"
Prós: "the in flight crews were great! Lots of things to watch, nice food and wine."
Contras: "Tight close seats, rather long line at check in."
Prós: "The food and service were great."
Contras: "Seats were a bit tight"
Contras: "Flight was canceled and I missed all subsequent connections"
Prós: "Pretty good quality for an economy class, including free beer and wine, and a variety of movies. Price was the best."
Contras: "The crew deodorizing the bathrooms every hour or so (overdoing ...)."
Preço muito elevado - usd 2100 one way em economia é de mais
Correu muito bem. Houve pequeno atraso na saída, mas sem consequências.
Plane was very delayed. US agents unhelpful in connection flt and in seating. No real info given on delay.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Prós: "Great crew who were prompt with service and friendly!!"
Contras: "Notjing"
Prós: "Nada. Assento não reclinava"
Contras: "Confirto"
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "ok"
Contras: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"
Contras: "Lufthansa in Frankfurt is a nightmare. Gates are very far apart and Lufthansa scheduled layovers are very short. We were running close to 2 km from one end of the airport to other with little kids barely making our flights. Boarding was on tarmac even for 747, once in rain once in 40C degrees."
Prós: "everything from the boarding and check-in process to in flight comfort."
Contras: "Missed connection flight in Chicago due to a technical delay in Munich, the tank vehicle had a defect and the ground power in Chicago went out. It is now the 4 th time that we got stranded in Chicago. So Condor, Lufthansa and Chicago are getting on our shitlist......"
Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "The crew and amenities are excellent!"
Contras: "Economy space is really tight."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "Short flight so no entertainment, but got a continental breakfast anyway. Good cofeee. Flight on time."
Contras: "There was no downside."
Prós: "Great hospitality"
Contras: "Delayed"
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Prós: "Nada"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Contras: "Boarding took longer than it should, flight left after scheduled time."
Prós: "Speed of boarding and de-planing."
Contras: "nothing"
Prós: "Nothing really. KLM or LOT are way better."
Contras: "Get your own food or you will stay hungry. 12 hours flight with 2 crappy meals served with no option of getting anything else except candy bars or pretzels."
Prós: "Crew"
Contras: "Late noisy too many children slow boarding"
Prós: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Contras: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."
Contras: "Sem entretenimento a bordo"
Contras: "Demora na retirada de bagagens"
Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."
Prós: "They even filled my water bottle a couple of times in addition to numerous glasses at my seat."
Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."
Prós: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"
Prós: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Contras: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."
Flight were delayed which made me miss all the other flights. Bags are still missing from 2 weeks ago. This airline is worse the Spirit Airlines!
Prós: "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Contras: "Best flight I’ve ever had. Need to have this many people on the plane every time"
Prós: "Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent."
Contras: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."
Prós: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Contras: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."
Contras: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."
Prós: "I got to my destination"
Contras: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."
Prós: "I got there"
Contras: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."
Prós: "Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki"
Contras: "Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website..."
Contras: "The food wasn’t good and it would be great if they had pasta or some vegetarian option."
Prós: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Prós: "Nothing."
Contras: "They canceled the flight after 5 hours of us sitting on the plane. They sent us away and told us to check back in in the morning. There’s been no communication since. I’m still at the airport. It’s been 16+ hours."
Contras: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Prós: "It was a pleasant enough trip. Friendly crew, surprisingly decent food for a flight, and some decent entertainment available, though admittedly my headphones broke within a couple of hours for some reason, but by then I was nearly asleep anyway."
Contras: "It wasn't very comfortable and I had basically no leg room, but then, I sat in economy, so I can't be too surprised by that. Otherwise it was a good flight."
Contras: "Late takeoff caused me to miss connecting flight from helsinki to Tallinn"
Prós: "The nicest cabin crew!"
Prós: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Contras: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."
Prós: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"
Contras: "long waiting time in the bus before the flight"
Prós: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Contras: "General airplane room issues"
Prós: "Professional staff. Easy boarding."
Contras: "entertainment seemed more oriented towards Asian passengers"
Prós: "The gluten free meal was pretty bad."
Contras: "Toilets were gross."
Prós: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."
Contras: "They lost my luggage at some point in the short journey."
Prós: "IT WAS THE MOST ENJOYABLE BUSINESS CLASS FLIGHT I EVER HAD. THANKS FOR THE HOSPITALTY AND SERVICE."
Contras: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."
Prós: "Friendly and helpful crew"
Contras: "Boarding process was caotic. We were delayed boarding and arriving. No explanation. Meal selection ran out by row 46 (of 57?) Not choosing finnair to fly with again"
Prós: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Contras: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."
Prós: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Prós: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Contras: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"
Contras: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Prós: "great"
Contras: "nothing"
Prós: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Contras: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."
Prós: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Contras: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"
Contras: "Crew members were almost non-existent. Saw them beginning and end of flight only and this was not even red eye flight. Food quality was very poor for premium seating. Many on board had to approach flight crew in back of cabin to get something to drink throughout he 10 hour flight."
Prós: "Everything good except getting bag after flight."
Contras: "Took over an hour at baggage claim."
Prós: "9 month old A380 with dedicated flight crew - everything on time - what more is there to ask for?"
Contras: "Airplane meals tend to be carb-heavy and the food service was no exception. Always a roll or bread but this is normal."
Contras: "First of all, though this was booked as a Finnair flight, Finnair was never part of the process after the booking. We rec'd an email from Kayak saying we could check in 36 hrs early - not so. Even at the 24 hr mark, we were unable to check in via Finnair - had to go to British Airways. Finnair was not represented at either airport - British Airways. On the return, British Airways canceled our flight (2 hrs before takeoff), and we could not get a non-stop flight home. This meant that we had to change terminals, retrieve our bags at the layover, recheck, etc. which of course, added 3 hrs to the original length of the trip. Where's our compensation? We paid for a round trip non-stop flight."
Prós: "Kind staff"
Contras: "Entertainment outdated"
Prós: "the flight was very comfortable"
Contras: "nothing"
Prós: "Good entertainment. Arrived on time. Unnoticeable smooth landing."
Contras: "OK. For what I paid, I am not expecting much."
Prós: "On time arrival."
Contras: "FinnAir Entertainment selection was not as good as British Airways."
Prós: "The movie entertainment selection Food was okay"
Contras: "Dirty bathrooms Flight was extremely shaky Seat was uncomfortable"
Prós: "friendly crew"
Contras: "old B757 aircraft with poor entertainment system, not suitable for long haul flights"
Contras: "Boarding was delayed, flight crew was not very friendly, plane was extremely old and uncomfortable. In flight entertainment was not working for me and many other passengers. Food was very bland and took long to be served. Service and flight in general fell very very short of what I expected."
Prós: "I was running late getting through check-in because there was an abandoned backpack that caused a huge mob scene and delay. The American Airlines/(Finnair) check-in staff were WONDERFUL and made it all OK, pulling us out of the mob to get us through check-in. Then I went through security, which the check-in staff had tried to expedite, and got stopped for a random inspection. Then, after boarding passes were scanned, I was again stopped for a random search that took apart every zippered corner of my purse and my carry-on bag. But again, everyone was lovely to deal with. By the time I got on the plane I was grateful for having caught the flight, and for the kindness of the Paris staff, and marveling at what an obstacle course it had been. And I had enough leg room."
Contras: "1. The sound on my in-flight screen did not transmit the movie sounds, so I read a book all the way back. 2. The red wine was great to have. The food was like school cafeteria food, so I ate what I had brought with me. 3. The seats on airplanes never fit my body right. I sit very straight and upright, and I'm fairly tall. The airplane seats keep forcing my head forward and my back into a hunch."
Embarque ruim. Permissão mínima de bagagem de mão, sobrou muito lugar de bagagem na aeronave. Uma chatice.
Voo atrasado, tripulação ruim. Pessima companhia aérea. A TAM francesa.
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Contras: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Contras: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Contras: "Short and sweet"
Prós: "Crew were very good."
Contras: "No vegan food available."
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Contras: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Contras: "More options for gluten free food. Always get the same dish"
Contras: "Really hard to get boarding passes online"
Contras: "Plane is old and entertainment facilities are no longer appropriate"
Prós: "Nada"
Contras: "Horário"
Prós: "Average crew. Average seat."
Contras: "They could have controlled screening babies better. They just let them scream....."
Prós: "Everything was great"
Contras: "N/A"
Prós: "Food"
Contras: "Entertainment"
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Contras: "wine selection divider between seats"
Contras: "Arrived 5 hours late"
Prós: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Contras: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Contras: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Prós: "Friendly crew, good meal and entertainment"
Contras: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Prós: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Contras: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Prós: "Modern aircraft with power, big screens etc"
Contras: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Prós: "Great service and food."
Contras: "Tv screen is resolution is to low. Hard to see details."
Prós: "On time."
Contras: "Did not seat together passengers, although booked and checked in at the same time."
Prós: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Contras: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Prós: "Food was Fantastic, Air France the Best on Air."
Prós: "Priority boarding with kids"
Contras: "Nothing special just like easyJet ir Rayanair"
Contras: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Prós: "The cabin crew was very good!"
Contras: "The economy premium seats are very uncomfortable"
Prós: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Prós: "Flight was smooth"
Contras: "Food"
Contras: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Contras: "The room between seats is unbearable."
Prós: "What’s not to like!"
Prós: "Punctual, not crowded."
Contras: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
Prós: "Good cabin, but very conjugated :|"
Contras: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"