Encontra voos baratos de São Paulo Congonhas para Lisboa

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."

Prós: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Contras: "I flew economy and all was good and appropriate to the level."

Prós: "Muslim food"

Contras: "All of the less than good, obvious!"

Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"

Prós: "Customer care was super supportive"
Contras: "Inflight sandwiches"

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "Newer plane, crew was amazing, seats were adjustable"

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Crew was nice and pleasant"
Contras: "Flight very late"

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Contras: "Don’t be late"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Contras: "Staff rude and short"

Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Prós: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contras: "the headrest is hard. Apart from that- all was fine"

Prós: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Contras: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contras: "Pay attention to passengers."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "All good"

Prós: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Contras: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Prós: "Employees were very friendly"
Contras: "The seats were very small"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Prós: "Left ontime and service was excellent."

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Contras: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Contras: "Bag was lost"

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Prós: "on time, and with snow"

Contras: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Prós: "Loved the service...everything was excellent"
Contras: "The bus class seat was a bit narrow at the feet"

Prós: "Boarding/unboarding"
Contras: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Prós: "The crew were pleasant"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Prós: "Easy airport business"

Prós: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Contras: "See above"

Contras: "I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!"

Prós: "Once we boarded everything was super fast!"
Contras: "Delayed without much intel as to why or when we were due to finally get in the air"

Contras: "Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately."

Prós: "Good flight! On time! Sit too tight!"

Prós: "Did us a favor and made check in in the counter"
Contras: "Food was pretty basic....no entertainment whatsoever kids were desperate"

Prós: "the plane"
Contras: "checkin experience, app and web terrible"

Prós: "Nothing"
Contras: "To be denied my flight, and no refund."

Prós: "Very efficiently run"

Contras: "Voo atrasado"

Contras: "I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage"

Prós: "O lanche foi diferente do habitual e bom."

Contras: "I had two USB chargers at my seat, but neither worked :("

Prós: "Este lanche da Happy Hour é um bom diferencial. Muito bom."
Contras: "Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável."

Prós: "O lanche não foi Mãe Terra e isso é muito bom."

Contras: "O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom)."

Contras: "Punctuality. More than one hour of delay"

Contras: "The flght was delayed"

Contras: "We had a 90 minute delay in brasilia"

Prós: "Very stable flight New airplane Excellent flight"
Contras: "Better food / snacks Boarding through finger and not by remote bus"

Contras: "Their international flights are all supposed to be on the 737 Max, but since that aircraft is currently grounded, the international flight was on a 737 intended for use on shorter domestic flights."

Prós: "I enjoyed my seat!"
Contras: "They could have started boarding on time."

Prós: "Part of the crew was very attentive and well humored. Food was delicious. I appreciated the leg space and the wider bathrooms."
Contras: "There was no USB not outlet charger. The touch screen was not working well, the console was loose and the movie options were all outdated."

Prós: "Great comfortable seats."

Prós: "The space between sits in the airplane"
Contras: "The timing"

Contras: "Este vôo tem atrasado sempre."

Prós: "On time, entertainment"
Contras: "Comfort"

Prós: "The trip is very fast"
Contras: "I sleep in few time"

Contras: "Horrible experience. With a CONFIRMED seat with GOL airlines- and checking in two hours before flight- I was told flight was oversold and they did not have ANY seats on the plane. REBOOKED on flight from different airport two hours away! Awful!!!!!"

Prós: "Fast flight"
Contras: "Always delayed with no information as to when it might be departing."

Contras: "It was very hot on the plane. Very little air conditioning."

Prós: "V confusing to find the gate - signs not updated and total madness when we got there as many flights delayed"

Contras: "Espaço conforto não merece esse título."

Contras: "Delayed Flight"

Prós: "Better snack"
Contras: "Snack"

Contras: "The width of the seats were too small."

Prós: "Crew was nice and professional"
Contras: "No entertainment I was unable to get my ticket to Rio de Janeiro and I was only able to get my ticket to São Paulo so I had to see someone else and that is not very efficient"

Prós: "The crew was nice and professional"
Contras: "no entertainment. No leg room"

Contras: "Just water and pretty small snacks"

Contras: "The flight was late."

Prós: "Thanks! I enjoyed my flight."
Contras: "Not so much Enlish speaking :-/"

Prós: "Puntuality"
Contras: "space on the seats, and between the seats"

Prós: "Perfect"

Prós: "Espaço entre assentos"
Contras: "Não tinha entretenimento"

Prós: "Clean aircraft and courteous crew"
Contras: "Did not like being bussed to the aircraft"

Contras: "Gol decided to charge 35 Reals for each checked baggage. As a result most passengers do not check their bagagge and the crew has to do tetris during 20 minutes in order to accomodate all on-board items. This produces tension among passangers and the crew."

Prós: "A tripulação foi muito atenciosa."
Contras: "Enquanto o embarque está ocorrendo o ar condicionado fica desligado na aeronave, o que provoca muito calor no ambiente. Lembrando que o processo de embarque normalmente demora um tempo razoável. Houve atraso na decolagem e o voo atrasou."

Prós: "On time, good service, comfortable plane."

Prós: "Crew members were helpful"
Contras: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."

Prós: "ok flight for a cheap airline"

Prós: "Early departure and comfort and friendliness"