Encontra voos baratos de San Jose para Lisboa

Prós: "NA"
Contras: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"

Prós: "Crew was great very clean and comfortable plane"
Contras: "Food was very inapropriate for the hr"

Prós: "Leg room"
Contras: "Not sitting in an airplane without AC for 30 minutes after everyone loaded"

Prós: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"

Prós: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Contras: "Stop charging $2 for headphones lol"

Prós: "Handing by any cap was great to get us on the plane on time."
Contras: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."

Prós: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."

Contras: "Great flight"

Prós: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Contras: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."

Contras: "I wanted an aisle seat."

Prós: "The only thing I liked about the experience and flight was the Delta Sky Club"
Contras: "Everything"

Prós: "New plane with good features. I was very comfortable."

Prós: "The seats are probably the most comfy of all the flights I’ve taken. All the crew was super nice."
Contras: "On my delta app it said we’d have the TVs again but we didn’t have any this time."

Prós: "The crew asked a passenger to move so we could all sit together. It was awesome. :)"

Contras: "Duration"

Prós: "On time, good flight"
Contras: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"

Contras: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."

Prós: "- great customer service - friendly staff - Positive energy"
Contras: "- No room in the seats - No food served on plane - Crowded -"

Prós: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Contras: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"

Prós: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Contras: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Prós: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."

Prós: "Our flight attendant was excellent. Service with a smile."
Contras: "We almost missed the flight sitting right in front of the gate. No announcements could be heard in the gate area and when we asked, they said they were already removing our luggage, Very odd. Food was terrible! Choices were pasta and cold chicken salad. I had the pasta, which was bland ravioli in two bland sauces. I was surprised, because I had experienced better food on recent international flights."

Prós: "comfortable seats enough overhead bin space."
Contras: "nothing"

Prós: "Got me to my destination, just not comfortably"
Contras: "Seating is ridiculously cramped and overhead storage is small"

Prós: "Flight ifself was okay once on the plane"
Contras: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."

Prós: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Contras: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."

Prós: "Crew was nice, the snack was pretty good. Good air conditioning."
Contras: "Didn’t turn off overhead light. It’s usually off most of the flight."

Prós: "Travel got delayed by an hour but we were satisfied by the crew and food"
Contras: "The delay of the flight. Not sure on the reason"

Prós: "No food, no entertainment but the crew were nice and the process was painless. Recommended"

Prós: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."

Prós: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"

Contras: "They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia.............."

Prós: "Quick friendly service from crew and captain."
Contras: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."

Prós: "Crew was friendly and helpful"
Contras: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."

Prós: "Flights were on time and friendly attendants!"

Prós: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Contras: "Nothing negative to say!"

Prós: "The flight was very quick."
Contras: "They didn't serve us water."

Prós: "I liked the boarding process."
Contras: "Bigger seats are more helpful."

Contras: "Delay over one hour."

Prós: "Very on-time and fast, respectful crew."
Contras: "The airplane was old and with no entertainment."

Contras: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."

Prós: "Courtesy seating"

Prós: "Movie selection"
Contras: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."

Prós: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"

Contras: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."

Contras: "Sold us a flight with unassigned seats"

Prós: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."

Contras: "Very rude flight attendant - unnecessary attitude"

Prós: "New and improved food options!"
Contras: "Boarding took more time than usual. They were able to accommodate less carry on baggage."

Prós: "Drinks served on flight. Comfortable seats."
Contras: "Food."

Prós: "Wine. Good movies"
Contras: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Prós: "Nothing"
Contras: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Prós: "Service was good. Flight attendants were friendly"
Contras: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Prós: "They were smiling and very welcoming"

Prós: "Crew very friendly"
Contras: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."

Prós: "The flight crew & the flight itself was great."
Contras: "The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting."

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "It was cancelled and scheduled next day"

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"

Prós: "I liked the part of entertainment, bunch of free movies we could watch"
Contras: "the Meals. It could have been perfect when there was other options than vegetarian."

Prós: "From stevards to comfort, everything was just perfect!"
Contras: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Direct from SJC, not crowded"
Contras: "Guy in front of me was reclined whole time and very little room like that."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "The airplane too small the seat too tight"

Prós: "Breakfast & ease of boarding."

Contras: "Lost a whole day and a half of vacation!"

Prós: "The crews are excellent"
Contras: "Nothing"

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "staff was friendly and service in general was good"
Contras: "Food was not good , Chairs was not comfortable"

Prós: "Friendly crew. Flight left on time"

Contras: "Houve um atraso na saída de Munique."

Prós: "Crew members are very friendly."

Contras: "Flight delays,...."

Prós: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Contras: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."

Prós: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Contras: "U cannot think of anything."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Contras: "Flight delayed by about an hour"

Prós: "The big deal for me was that I was upgraded (at no cost) to Premium Economy class. I enjoyed the extra leg room and the ability to lie back (further than in regular economy class). The free drinks were also a plus."
Contras: "The only thing I can remark upon is that because someone in front of you can lie back so far, it becomes difficult for the person sitting in the window seat to leave his or her seat without disturbing the person in front of him or her."

Contras: "i reserve a chair and pay for them and they didnt get it and make me in last plain"

Prós: "Terrific staff, efficient process"
Contras: "Bathrooms weren't working"

Prós: "Ample leg room and comfortable seats."
Contras: "No complaints"

Prós: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Though our flight was cancelled due to inclement weather in Boston, I cannot say enough about the ticketing agent at the Luftansa desk. she was so incredibly helpful in rearranging our flights to get us where we needed to be as soon as possible. She spent so much time with us and on the phone and was very patient."

Prós: "Good quality: crew, equipment, customer service"
Contras: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Prós: "good service, professional staff"
Contras: "few cm more leg room in economy will make such a big difference!"

Prós: "The flight was on time, smooth connection"

Contras: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."

Contras: "I asked for my shopping from my magazine several times. Food is beyond bad.....it is absolutely horrible."

Prós: "Nothing, this flight never happened because of the strike."
Contras: "Luthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound."

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Prós: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Contras: "Some of the movie choices were a little dated."

Prós: "The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!"

Prós: "Great service and yummy food."
Contras: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Prós: "Comfortable"

Prós: "There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged."
Contras: "This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect."

Prós: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Contras: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"

Prós: "Lovely crew, very good entertainment system."

Prós: "I got to my destination"
Contras: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Prós: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Contras: "Limited controls on the entertainment."

Prós: "New plane, good food choices."
Contras: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Prós: "On time"
Contras: "All was well. Long bus ride to the planr"

Prós: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Contras: "Just long flight in general."

Prós: "Blueberry juice! I is now my favorite juice."
Contras: "The food was way overcooked!"

Prós: "The blueberry juice was good!!"
Contras: "Sitting by the bathrooms. There weren’t even pretzels."

Prós: "A330 throne seat (2A) is nice and private."
Contras: "Flight attendant in business class was quite terse and rude."

Contras: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."

Prós: "Comfort"
Contras: "Choice of movies"

Prós: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Prós: "Movie choices were good."
Contras: "It was cold and very little leg room. Food was barely warm"

Prós: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."

Prós: "Vistas along Mediterranean departing Nice"
Contras: "Interesting conversation with fellow passenger"

Contras: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."

Prós: "Flight cam"

Contras: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."

Prós: "I got to my destination, eventually."
Contras: "Cutting corners and cheap. The personnel isn't helpful, they basically don't care about you, typical nordic behaviour. Flights were delayed. Upgrade to business was not worth. Hidden costs. Overall a bad experience."

Prós: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Contras: "Seating is cramped in economy"

Contras: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."

Prós: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Contras: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."

Prós: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Contras: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"

Prós: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Contras: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."

Prós: "Individual seat video screens / media selection for such a long flight. Food also good, with good beer / wine selection"
Contras: "Bag never was placed on this flight, for whatever reason. BA had almost 4 hours to ensure its inclusion--but without success. It was delivered within 48 hours to my home, though, with all contents in tact."

Contras: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Prós: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Prós: "Friendly crew and clean plane. I liked the ipads and the drinks. It was pretty quick and easy."
Contras: "Terrible turbulence the entire way and as it was a smaller plane you could feel it for most of the flight. The food was also not very good..."

Prós: "easy - no surprises"

Prós: "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Contras: "Inflight entertainment....AA NEEDS to get individual screens in economy."

Contras: "Terrible wait to depart. Altered my pick up plans in Barcelona and made me incur in extra expenses"

Prós: "Courtesy of attendants, smooth flight, good service"
Contras: "Food and your TV screens are not good. Very hard to operate a touch system which is so insensitive. Movie choice rather poor as well"

Prós: "Food, drink, and movies were great! Gotta love the A380 and British Air"

Prós: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."

Prós: "Maybe they should call these flights "Byzantine Airways". Finnair doesn't fly Boston to London, so my Finnair flight was on British Airways, but I did it that way because BA wanted more money that day. As a flight, it was OK. I don't think I have much to say about Finnair."

Prós: "We were booked in business class for no additional charge."
Contras: "The movies shown were black and white old films."

Prós: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Contras: "Cost for additional luggage was high, some food can be served for so long distance flight."

Contras: "Most of the entertainment consoles did not work"

Contras: "International flight delayed 2 hours for multiple mechanical issues. 45 minutes before boarding, we were given a $20 voucher for food and drink (which we couldn't spend on snacks, just big meals, which was undesirable so late at night). Flight itself played Mission Impossible 4, then a kid's cartoon, then nothing the remaining 5 hours. Very uncomfortable for those who can't sleep on planes."

Prós: "everything except food"
Contras: "food"

Prós: "The only good thing was we landed early think that was more to do with the wind though!!!"
Contras: "They rebooked us all at the gate and split people up. So boarding was a nightmare without anyone being friendly. The plane was the oldest plane I have seen they had one tv for the plane and the whole section I was sat in didn't have volume that worked and they basically said too bad. The crew didn't respond to any lights that were put on they put their head down and scooted past you. I have been flying to and from USA to UK for 15 years worse flight."

Prós: "Very friendly plenty of room on a 90% full flight."
Contras: "Wished they had offered water during the flight in addition to two times drinks service was offered"

Contras: "Dealyed - One hour"

Contras: "Video system needed to be reset often for entire plane."

Prós: "I had tsa which started the trip in a wonderful way! On time. Captain seemed nice and competent. The crew nice too."
Contras: "I flew American not finnair. Very confusing. I paid 65$ for a better seat. It was further forward but not worth the money and the others around me I don't think they paid extra. No movies. Couldn't see the screen."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "On time"
Contras: "Seats were tight"

Prós: "The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable."
Contras: "I expected more from British Airlines, maybe my expectations and reality didn’t chive?"

Contras: "We had to leave our surfboard bag @ our departing airport because they said it was too big to fit into a 787 international aircraft. I’m a pilot, this is a huge lie."

Prós: "Moving to window seat appreciated"

Contras: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."

Contras: "It was a delta flight"

Prós: "Comfortable economy seats. Excellent experienced staff."
Contras: "Food was so so. Entertainment system is old and a bit slow."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Seats are comfortable"
Contras: "No complementary water on Baird."

Prós: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Contras: "Delays! Delays! Delays!!"

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Decent snaks. It gets you there."
Contras: "It’s your basic flight from A to B. Nothing fancy."

Contras: "Was not offered a drink whole others around me were. Don't know why."

Contras: "Seats size for business class doesn’t meet level of business class"

Contras: "Delays delays and delays"

Prós: "Nothing"
Contras: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."

Prós: "Good smooth journey"
Contras: "There was no entertainment"

Prós: "The crew was very nice"
Contras: "The seats are not too comfortable"

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Contras: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."

Prós: "Seats were somewhat spacious."
Contras: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."

Contras: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"

Prós: "We didn’t make the flight from London to Rome because of flight delays. there was a huge time delay with our plane sitting on at the terminal and unable to de-board due to scheduling errors. This delay prevented us from making our connection to our next flight and now we are staying in a mediocre hotel for the night and have to wake super early and miss a day of fun at our final desitination. In general I would just move on, but we heard the customer service agent reference that they over booked the two flights to Rome. I guess we were the u lucky customers x two flights because we didn’t get a standby seat in the next flight then the prior agent gave us positive hope that we would get on. Lesson- make sure you have at least 3 hours between connecting flights."
Contras: "Hearing that we were booked on an overbooked flight."

Prós: "Nice new plane. Spacey."
Contras: "Ba.com app is flaky. Looks like s/w not tested properly"

Prós: "The Crew was very helpful and friendly!"
Contras: "It was a little cramped for space for my legs and I am not very tall."

Prós: "The crew of British airlines were nice"
Contras: "Changed flight , couldn’t check in. I bought ticked on kayak but vayama was the actual ticket seller on behalf of Iberia which is a British airlines company. I couldn’t check and and customer service of vayama didn’t want to help and asked me to call Iberia. I called Iberia and after staying on hold for 40 min they told me to use the same confirmation number of Iberia flight on British airlines website. After a long day and a long and expensive uber ride I made it to sfo to see the flight has been delayed... never ever ever going to buy an international flight from Iberia, and very hesitant about kayak redirecting sales."

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "The flight was pretty standard in most ways, nothing too great/too bad."
Contras: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."

Prós: "The entertainment was great. The food was enjoyable and happy to see they offer vegetarian choices. Overall great experience."

Contras: "Food was dry for dinner and not very tasty. Breakfast was terrible"

Prós: "The price of the flight offers is what made me purchase through kayak, but the disconnect with the airline and booking agency left me stranded and ultimately required me to buy a flight directly that will take me almost half a year to pay off not to mention the inconvenience of switching airports and sleeping on a bench for 4hrs."
Contras: "When I missed my flight, the airline would not offer assistance because I booked through an online vendor (webjet through kayak) and when I called webjet they failed to help me rebook, made me buy a new flight, then when I called looking for the flight information, they managed to cancel the flight and then claimed I had requested this when I had done no such thing. On top of this they only offer next calendar day booking so even though they are fully responsible for botching up the second flight I booked. I have talked to 10 individuals from different agencies. Everyone passes blame and responsibility off on someone else. On top of everything else, noone but the American Airlines representatives showed any empathy or concern for my being stranded for the night. Based on this experience, I will do everything in my power to dissuade people from using Kayak, webjet, amadeus and British Airways."

Prós: "All was good"
Contras: "Nothing"

Contras: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Prós: "Large seats, fast service."
Contras: "Nothing."

Prós: "Movie choices were great."
Contras: "I ordered a vegetarian meal well before day of flight. They said they did not have my order. Thankfully there were still vegetarian options (and I was at back of plane)."

Prós: "Food was ok."
Contras: "One of the worst business class experiences I ever had. Seats are small (7 per row, 3 of which are facing backwards). If you have a non aisle seat you need to climb on top of another passenger to get up (which is unacceptable I'm business class)"

Prós: "Flying in 787 is always a joy. Quiet; great movie and music selection; nice contemporary user interface."
Contras: "The seat legroom was not the worst I had but sleeping in the chair was somehow very hard. I think the seat needed a little more backward inclination. There was a headrest, which was a good idea but didn't work out as expected."

Prós: "Movie selection was great!"
Contras: "Short staffed. No coffee with breakfast! Cream and sugar on tray. Flight from London to Stockholm delayed one hour due to air traffic!"

Prós: "Comfort. Entertainment. Service. Comfort. Did i mention it was comfortable? Also dark. Very dark. Which is exactly what you need on a long flight. Food was also exceptionally good for an airline. The bathrooms were also clean and had nice sinks."
Contras: "Nothing."

Prós: "Landed ahead of schedule"
Contras: "Baggage did not arrive as was not put on flight at San Jose despite checking it in 2.5 hours before flight"

Prós: "we got a 787 dreamliner, the coach seats had good space between rows, so we had enough legroom. food - dinner - was tasty, and breakfast was plain but was completely OK. entertainment was excellent, lots of new movies, and also older movies and TV programs. crew was courteous and very helpful, and boarding was quick and smooth. all in all, a very positive experience."

Prós: "Our flight attendant was very helpful when we were faced with dietary restriction issues."
Contras: "We had problems with the food. My son is allergic to tomatoes and mangoes while I am gluten intolerant. The options did not work for us. There was nowhere in the reservation that asked about this. The plane was about 80 degrees for the entire 9 hrs. My clothing was soaked with sweat. The legroom was less than on the domestic flight (AA carrier) which led my son to bother the person in the seat in front of us more. There was a male flight attendant that kept coming by to tell my son to get in his seat, which was not helpful. He is only 3."

Prós: "nice modern electronics"
Contras: "breakfast high in calories but very low in pleasure"

Prós: "Good service friendly cabin crew"
Contras: "Food"

Prós: "quick luggage delivery in Lisbon"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Contras: "Nasty food! Frozen solid salad."

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Contras: "Smallest plane ever. Absolutely no leg room or overhead space."

Prós: "Flight attends are very friendly."

Prós: "It didn’t happen"
Contras: "It didn’t happen"

Contras: "The crew, the whole experience,"

Prós: "Easy check in and boarding"
Contras: "Flight was delayed 45 minutes while sitting on runway"

Contras: "No entertainment or WiFi at all"

Prós: "Comfortable flight and was able to get a couple hours of sleep in."

Prós: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Contras: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"

Prós: "Friendly crews"

Contras: "Baggage claim took over an hour. Wasted so much time."

Contras: "Another delay on second segment of cross country flight — this time for maintenance issues that were never fully explained. took off an hour late from DFW."

Prós: "Good service."
Contras: "No power outlets."

Prós: "Great flight overall"
Contras: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"

Contras: "Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix"

Prós: "The flight itself was fine."
Contras: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."

Prós: "30 year old plane! Needs to retire this aircraft and move into the 21st century!"
Contras: "No outlets no individual monitors"

Prós: "That it actually happen. Poor communications from British Airways and American Airlines."

Contras: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Prós: "Flight was routine except that I was astonished and pleased that the movie was “Love Simon”. Thank you American for maybe helping to change some attitudes in the center of the country."
Contras: "The food is still laden with gluten. The only gluten-free option was peanuts."

Prós: "Nothing"
Contras: "Flight was delayed six hours. Flight crew arrived late further delaying trip. Connecting flight missed. Promised hotel reservation by American were non-existent when arriving in Dallas. Had to try to sleep in airport. Will never willingly fly American again"

Contras: "5 delays with the flight. Had to Switch to a flight leaving from SFO and pay $60 for an Uber to get to SFO"

Prós: "We arrived safely and so did our luggage."
Contras: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."

Prós: "Everything seemed to go as normal. We were able to get 5 seats together."
Contras: "Wasn't a dislike, but would have liked to board a little earlier with kids of age 5, 7, and 9. However, all was fine and staff were pleasant."

Prós: "I was upgraded and dinner was delicious."

Prós: "Crew did their best!"
Contras: "Our flight was delayed over 3 hours. Other Advantage members have already received bonus miles for their inconvenience. I am also an Advantage member and have not received bonus points and am unable to get ahold of anyone."

Prós: "Everything was on point"
Contras: "Nothing"

Prós: "Entertainment was available in front of us on a screen versus an onboard app, which was much appreciated."
Contras: "Oh man, I have so many things I need to say. I tried giving AA a chance, but compared to when I flew on WestJest two months prior for almost the exact same trip (I flew to San Francisco versus San Jose that time), WestJet was by far more superior in terms of customer service, boarding organization, and friendliness. First of all, what bugged me profusely was the lack of seat selection and the crazy pricing for certain seats. On WestJet, the emergency exit seats were available without any additional cost, yet AA was charging $66 USD to sit there. Furthermore, seats closer to Business class also carried a charge of $25 (or something like that) - ONLY because you get to board sooner. I would understand if there was extra legroom involved, but really, it's just a matter of sitting and getting off before anyone else. If anything, those seats should be given to passengers who have tight connecting flights and need to get off asap. even in those cases, you shouldn't be charging someone almost $30 just so they can make it to their next flight that YOUR company arranged within such a short time frame. But the most annoying thing about my trip with AA was the fact that I had to take out all of my belongings from my carry-on and carry them in my arms because there was no room left in the overhead compartments. Excuse me?? How is there not enough room? So I had to walk with my laptop, my iPad, my Beats headphones, my laptop and iPad charger, amongst other things, in my hands to the aircraft. Thank goodness I found a plastic bag, because otherwise I probably would have lost something expensive on that plane. Furthermore, as I walked to my seat, there was most definitely places that I could have stowed my carry-on luggage in the overhead compartments. You shouldn't let people put things like purses and bags of food in the overhead, when those can be stowed underneath the seats in front."

Contras: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."

Prós: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"

Contras: "The flight leg PHL-LIS was the most unconfortable transatlantic trip I ever experienced. The plane was small, tight and no head support made this the worst transatlantic flight of my life, easily comparable to any low cost airline."

Prós: "Da simpatia da tripulação."
Contras: "Nao consigo acreditar no aviao velho desconfortável sem televisoes individuais em um voo internacional de 7/8 horas... sendo que no voo de miami para Philadelphia havia. Pior cia que ja viagei neste aspecto."

Prós: "Not much."
Contras: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."

Contras: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"

Prós: "Crew and promptness"
Contras: "No entertainment for each seat. No cellphone charger."

Contras: "No pre boarding for family with kids"

Prós: "The flight had a delay of 4 hours in Philadelphia. I missed the appointment in Lisbon for which I was flying in the first place. Furthermore, I had purchased the ticket with the intent of flying with British Airways and found myself in a charter from American Airlines. I wish to be compensated for this mistake. Thank you"

Prós: "Boarding was fast and easy gate agents were awesome."
Contras: "Older plane. Very uncomfortable"

Prós: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."

Prós: "Legroom was decent and the flight was fairly empty. So lot of space."
Contras: "No vegetarian food though it was mentioned earlier."

Prós: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Contras: "Nothing."

Prós: "We had a very pleasant staff!"

Prós: "Flights were on-time, planes were clean/newer, snacks were good."
Contras: "Their boarding/de-boarding process was quite inefficient - they have boarding zones, but then you just go to a shuttle and it's a free for all at the plane."

Contras: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"

Prós: "Boarding was fine. We started late but they managed to get us to our destination on time so I made my connection with no problem."
Contras: "I had on a jacket but I was so cold I was shivering. I asked if I could have a blanket but I guess they don't have those anymore. The stewardess did ask them to give us a little more heat but it must have gotten turned back because I was shivering again by the end of the flight."

Prós: "The gate agent was able to find me another option."
Contras: "The phone agent was really bad at helping."

Prós: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Contras: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."

Contras: "Looks ghetto and no wifi"

Prós: "efficient, courteous staff"

Contras: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"

Contras: "flghit Porto/Lisbon 1 hour delay"